Zoeller STBB300 Instrucciones de operación

Marca: Zoeller

Modelo: STBB300

Tipo: Instrucciones de operación

AUTOMATIC EMERGENCY

BACKUP SUMP PUMP

SYSTEM

MODEL #STBB300

Purchase Date

Questions, problems, missing parts? Before returning to your retailer, call our customer

service department at 1-800-584-8089, 7:30 a.m. - 5:00 p.m., EST, Monday - Friday.

ATTACH YOUR RECEIPT HERE

Español p. 25

PN 156411 A SW1579 A

BasementSentry.com

Zoeller

is a registered trademark of Zoeller

PACKAGE CONTENTS

SAFETY INFORMATION

DESCRIPTION QUANTITY

A 12V Pump with o-ring 1

B Controller/charger 1

C Dual Float 1

D Check Valve with o-ring 1

E Tee Fitting 1

F Pipe Clamps 2

G Battery Box 1

Please read and understand this entire manual before attempting to assemble, operate, or install the

product.

DANGER

• RISK OF CHEMICAL BURNS.

Battery acid is corrosive. Do not spill on skin, clothing or battery charger. Wear eye and head

protection when working with battery. Connect and disconnect DC output terminals only after

removing the controller from the AC outlet. Never allow the DC terminals to touch each other.

• FIRE/EXPLOSION HAZARD.

Keep sparks and flame (pilot light) away from battery.

• FIRE/EXPLOSION HAZARD.

Pump only clear water. Do not pump flammable or explosive fluids such as gasoline, fuel oil,

kerosene, etc. Do not use in a flammable and/or explosive atmosphere. Failure to follow these

warnings could result in death or serious injury and/or property damage.

• RISK OF ELECTRIC SHOCK.

These pumps have not been investigated for use in swimming pool or marine areas.

• RISK OF ELECTRIC SHOCK.

Always disconnect power source before attempting to install, service, or maintain the pump.

Never handle a pump with wet hands or when standing on wet or damp surface or in water. Fatal

electrical shock could occur.

• RISK OF ELECTRIC SHOCK.

Keep pump out of reach of children.

• PERSONAL INJURY OR PRODUCT DAMAGE MAY RESULT.

Failure to comply with instructions and designed operation of this product may void warranty.

Attempting to use a damaged pump can result in property damage, serious personal injury and/or

death.

WARNING

• ELECTRICAL SHOCK ALERT.

Do not disassemble the motor housing. The motor has NO repairable internal parts and

disassembly may cause dangerous electrical wiring issues.

• ELECTRICAL SHOCK ALERT.

Before installing this product, have the electrical circuit checked by an electrician to ensure proper

grounding. All electrical installations must conform to the National Electric Code and all local codes.

• ELECTRICAL SHOCK ALERT.

Connect the controller to a properly-grounded 115 volt circuit equipped with a Ground Fault Circuit

Interrupter (GFCI) device. Make sure the electrical supply circuit is equipped with fuses or circuit

breakers with a minimum capacity of 15 amps.

• ELECTRICAL SHOCK ALERT.

Never use an extension cord.

• ELECTRICAL SHOCK ALERT.

Do not remove or replace the power cord.

• ELECTRICAL SHOCK ALERT.

Protect electrical cord from sharp objects, hot surfaces, oil, and chemicals. Avoid kinking the cord.

• ELECTRICAL SHOCK ALERT.

Do not lift pump by the power cord.

• PERSONAL INJURY ALERT.

Do not touch an operating motor housing. The motor is designed to operate at high temperatures.

• PERSONAL INJURY ALERT.

Release all pressure and drain all water from the system before servicing any component.

• PERSONAL INJURY ALERT.

Secure discharge line before starting pump. An unsecured discharge line can cause personal injury

and/or property damage.

• PERSONAL INJURY ALERT.

Wear safety glasses at all times when working with pumps.

• PROP65 WARNING FOR CALIFORNIA RESIDENTS:

Cancer and Reproductive Harm – www.P65Warnings.ca.gov

CAUTION

• PERSONAL INJURY OR PRODUCT DAMAGE MAY RESULT.

The controller operates on 115 volts. Make certain that the power source conforms to the

requirements of your equipment.

• PRODUCT DAMAGE MAY RESULT.

The continuous operating water temperature for this pump must not exceed 104°F (40°C).

• PRODUCT DAMAGE MAY RESULT.

This pump is designed to pump water only. It has not been evaluated for pumping chemicals or

corrosive materials. This pump is not designed for pumping effluent or sewage and should not be

used in applications involving salt water or brine.

• PRODUCT DAMAGE MAY RESULT.

Inspect the pump regularly for damage and perform routine maintenance as needed. Remove any

debris that may build up around the float.

• PRODUCT AND/OR PROPERTY DAMAGE MAY RESULT.

This pump is not designed for continuous operation.

SAFETY INFORMATION

PREPARATION

Estimated Installation Time: 2-4 hours

Materials required for assembly: Basement Sentry brand deep cycle battery, 1-1/2-in. Schedule 40

PVC pipe, PVC primer and glue, 1-1/2-in ex coupling and clamps or

1-1/2-in. union.

GENERAL PUMP INFORMATION

SPECIFICATIONS

MODEL

PERFORMANCE IN GALLONS PER MINUTE

0 FT. 5 FT. 10 FT. 15 28 FT.

STBB300 45 43 35 27 Shut Off

This system features built-in WiFi to provide mobile monitoring and alerts. The system includes a

high-capacity 12V pump, controller, 7 amp battery charger, dual oat, check valve, battery box, tee

and pipe clamps.

This pump does not replace a primary, 115V sump pump. This pump provides additional protection

against basement ooding for your peace of mind when the power goes out. It is designed to work

only during power outages or if the primary pump does not work.

Choose this pump if your sump basin is at least 18-in. wide by 22-in. deep.

Place the battery in a cool, dry, well-ventilated area on a shelf or protective plywood board.

Carbon Monoxide Detectors

Whether you have a Basement Sentry backup pump system or a competitive brand, all use batteries

that give o gaseous by-products when charging. Some of these by-products can produce a rotten

egg odor. Also, some of these by-products can cause a CO detector to falsely activate. In order to

help prevent false activation, Basement Sentry recommends moving the battery as far away from the

CO detector as possible or, if necessary, vent the battery to the exterior. Basement Sentry provides

the previous statements only as guidelines to help prevent false activation of the CO detector. In

no way are they meant to supersede the instructions that accompany the detector, nor do they

supersede advice from the CO detector manufacturer.

If the audible alarm associated with your CO detector is activated, we recommend the following

actions:

1. Take immediate action for personal safety as recommended in the CO detector literature.

2. Contact the appropriate agency to determine if the CO is being produced by your furnace, water

heater, or any other device which uses natural gas.

3. If you are certain that no CO is being produced, a charging battery may be producing gaseous

by-products which are causing the CO detector to activate. Contact the manufacturer and ask for

recommendations to prevent the alarm activation.

INSTALLATION INSTRUCTIONS

NOTE: Install the battery backup system when the

primary pump is not needed. Read instructions and

prepare all supplies before beginning installation.

1. Disconnect power to primary sump and remove

from sump basin.

115 V

GFCI outlet

2. Be sure the o-ring is on the discharge of the

backup pump and slip the included stainless

steel clamp over the pump discharge. Press the

backup pump into the tee. Be sure the o-ring

is completely inside the tee and not visible. Be

sure the slit on the tee is on the bottom when

the pump is installed. Tighten the clamp over

the tee to secure the backup pump.

3. Be sure the o-ring is on the check valve and

thread the check valve into the discharge of the

primary pump. Be sure the weep hole is still

visible and hand tighten.

Check valve

assembly

Primary Pump

Discharge

O-Ring

Weep hole

Backup

Pump

Discharge tee

Clamp

O-Ring

Pump

Discharge

4. Slide the included stainless steel clamp over the

check valve and slide the tee (slit end down)

over the check valve. Be sure the o-ring is

completely covered. Tighten clamp over the tee

to secure the check valve.

5. NOTE: Before gluing any ttings, dry t all

connections to verify proper t.

Measure the connection from the Tee to

discharge piping and cut 1-1/2-in Sched 40

PVC to this size. Install 1-1/2-in ex coupling or

1-1/2-in union between pipe connected to the

pump and the discharge piping. Glue all pipe

and ttings once t is veried.

6. To Install the dual oat assembly on discharge

piping, locate the oat assembly so the ‘on’

level of the lower oat is above the ‘on’ position

of the primary pump. Use the included bracket

and stainless steel clamp to attach the oat to

the pipe. Tighten the clamp in place. Be sure

the oats are free to move up and down without

any interference from any part of the sump

pump system or basin.

Clamp

Mounting

Bracket

Measure

distance

1-1/2-in flex

coupling or

union

Check valve

assembly

Clamp

Tee

Backup

Pump

O-Ring

Weep hole

INSTALLATION INSTRUCTIONS

7. Use the included anchors to install the

controller. For best cooling, attach to wall. The

controller must be installed at least 3 ft. above

the sump pit.

9. Connect backup pump and oat leads to the

controller

To controller

POWER

FLOAT

STATUS

BATTERY

PUMP

SILENCE

TEST

24/7 BASEMENT

PROTECTION

USB

RESET FLOAT

PUMP

FUSE

30 AMP

1-800-584-8089

BasementSentry.com

DC POWER

+ 15V DC 1.6A

Controller

Anchors

Minimum

3 ft.

Sump

Basin

INSTALLATION INSTRUCTIONS

POWER

FLOAT

STATUS

BATTERY

PUMP

SILENCE

TEST

24/7 BASEMENT

PROTECTION

USB

RESET FLOAT

PUMP

FUSE

30 AMP

FW2065 A

1-800-584-8089

BasementSentry.com

PLATINUM

From float

From

backup

pump

From battery

8. Place the battery inside the battery box and connect

the leads from the controller to the battery terminals.

Connect positive (+) lead to positive terminal on the

battery and black negative (-) lead to the negative

battery terminal.

NOTE: If wires are not connected properly, a loud,

constant audible alarm will sound until the leads are

attached to the correct terminals.

11. Reconnect power to the primary sump pump by

plugging the primary sump pump into the outlet

on the front of the controller.This will will enable

the controller and app to monitor the primary

sump pump.

This step is optional, and you can choose to

plug the primary sump pump into a standard,

GFCI protected outlet. If you use this method,

you will not have the ability to monitor the

primary sump pump.

POWER

FLOAT

STATUS

BATTERY

PUMP

SILENCE

TEST

24/7 BASEMENT

PROTECTION

USB

RESET FLOAT

PUMP

FUSE

30 AMP

1-800-584-8089

BasementSentry.com

DC POWER

+ 15V DC 1.6A

GFCI Outlet

INSTALLATION INSTRUCTIONS

10.Plug the controller into a GFCI-protected 115V

outlet.

Test for backup pump operation by adding

water to the sump basin.

POWER

FLOAT

STATUS

BATTERY

PUMP

SILENCE

TEST

24/7 BASEMENT

PROTECTION

USB

RESET FLOAT

PUMP

FUSE

30 AMP

1-800-584-8089

BasementSentry.com

DC POWER

+ 15V DC 1.6A

GFCI Outlet

There are two buttons on the front of the controller.

1. Silence/Reset - Can be pressed to silence current

alarms for 24 hours.

Can be held for 3+ seconds to reset (or clear) alarms

and LEDs. Flashing LEDs for conditions such as bad/

disconnected battery or power outage, for example,

can’t be cleared by Silence/Reset. These conditions

must be resolved to eliminate the LED indicator.

BASEMENT SENTRY CONTROLLER FUNCTIONS

POWER

FLOAT

STATUS

BATTERY

PUMP

SILENCE

TEST

24/7 BASEMENT

PROTECTION

USB

RESET FLOAT

PUMP

FUSE

30 AMP

FW2065 A

1-800-584-8089

BasementSentry.com

PLATINUM

Test

POWER

FLOAT

STATUS

BATTERY

PUMP

SILENCE

TEST

24/7 BASEMENT

PROTECTION

USB

RESET FLOAT

PUMP

FUSE

30 AMP

FW2065 A

1-800-584-8089

BasementSentry.com

PLATINUM

Silence/

Reset

2. Test - Will run the pump to determine if amp draw of

pump is within range.

Controller is factory programmed to self-test the pump

for several seconds every 7 days. This schedule may

be modied once the controller is connected to the Z

Control Cloud.

Pressing the test button will start the 7 day timer for

self-testing.

Test and Silence/Reset -

Holding both buttons together for about six seconds

will initiate a factory reset. This returns the rmware’s

device conguration to the state in which it left the

factory. Any over-the-air rmware updates that have

been installed will be retained.

BASEMENT SENTRY LED LIGHT FUNCTIONS

POWER

BATTERY

FLOAT

STATUS

PUMP

POWER

BATTERY

PUMP

POWER

BATTERY

FLOAT

STATUS

PUMP

POWER

BATTERY

PUMP

By connecting the controller to the Z Control

Cloud using the built-in WiFi, the user can set up

free alert messages via email, text, and mobile

app “push” notifications. In addition, the user

can verify controller readiness, remotely silence

alarms and reset the unit, configure settings, and

modify how notifications are sent. Other visual

information such as input status and battery level

are available through the web and app interfaces.

There are two ways to connect the Basement

Sentry controller to the Z Control

cloud.

Option 1 - Use the Z Control

mobile app. See

Use the Mobile App section below.

Option 2 - Use a mobile device or computer to

connect to the controller directly. See use Mobile

Device Page 13.

CONNECTING THE CONTROLLER TO Z CONTROL

Option 1 - Use the Mobile App (iOS and Android)

Before you begin:

• Know what the WiFi router is named (i.e.

SSID) and password. To prevent the most

common troubleshooting issues, double

check to be sure you know exactly how the

password is spelled, including capitalization.

• Verify that your mobile device has working

WiFi with a strong signal when you are

standing next to the Basement Sentry

controller. If the signal is questionable, the

controller may not be able to maintain a stable

connection.

• Verify your WiFi router is connected to the

internet and that it is broadcasting a visible,

secure, 2.4Ghz network.

• 2.4 Ghz network is required. If you only see 5

Ghz networks, you may need to log into your

dual band router to choose to broadcast the

networks separately.

• Band steering may need to be temporarily

turned off during setup.

• The 2.4Ghz network must use WPA or WPA2

security. WEP and open networks are not

acceptable.

• Any VPNs or other network controls may need

to be temporarily turned off during setup.

• Locate the Basement Sentry Device ID

located on the top of the controller.

• Like most internet connected devices, the

Basement Sentry controller WiFi connectivity

should be used behind the security of a

firewall. Most routers have a firewall built into

them. Consult a networking professional for

specific questions about firewalls.

NOTE: The list above will also help troubleshoot

connectivity issues.

These instructions provide an overview of what

the app will do. You may find additional steps

needed.

1. Open the app and sign in to your account, or

create an account using the link at the bottom.

If you do not have an account, you will need to

click the link at the bottom of the home screen

to create an account.

Click to

create

account

Use the Mobile App (iOS and Android) (Continued)

4. Once a location is created, you will need to add

a device. To add a device, choose the desired

location name and then touch the “+” to start adding

a device. Allow access to the camera so you can

scan the data matrix.

3. Once you’re logged in to your account, create

locations by touching the “+ “ from the Locations

screen.

2. Open your profile to set up any additional

phone numbers or email addresses where

notifications should be sent.

Touch +

to create

locations

Touch +

to add a

device

CONNECTING THE CONTROLLER TO Z CONTROL

6. When the captive screen opens, use the WiFi Scan

button to find the WiFi network you want the controller

to use, select it from the list provided at the bottom

of the screen (you may need to scroll), and type the

password in the field. The Z Control

LED should be

solid within a minute, indicating successful connection

to the router and the Z Control

Cloud. Upon first

connecting to the cloud, the Basement Sentry controller

may immediately update its firmware over-the-air (OTA),

if an update is available. If an update is taking place,

the Z Control

LED will flicker for up to one minute while

the update is downloaded. The Z Control

LED will be

solid and all other LEDs will turn off while the update is

being installed. After up to one minute, the controller will

restart and return to normal operation. The controller

alert history on the Z Control

Cloud will also be

updated with the firmware update information, and any

email accounts that are set up will be notified.

7. You can now return to the Z Control

app to find

your new device set up in the location you previously

selected. You can always change a device to a

different location in your account.

Click WiFi

Scan button

5. The app will ask you to scan the data matrix QR

code on the controller. You can also bypass this

step and manually input the SSID of the controller,

which is found on the controller label.

Use the Mobile App (iOS and Android) (Continued)

Click to manually input SSID

SSID input eld

CONNECTING THE CONTROLLER TO Z CONTROL

8. Open the Basement Sentry app to explore current

status, configuration settings, and commands

available, such as Pump Test, Buzzer Test, Silence,

etc. Perform these test to be sure everything

works as expected. Reset all alarms when you are

finished.

Option 2 - Use your mobile device or computer to connect directly to the Basement Sentry controller

Instead of using a mobile device and the Z

Control

app, you can also use your mobile

device or computer to directly connect to the

controller.

Before you begin:

• Know what the WiFi router is named (i.e.

SSID) and password. To prevent the most

common troubleshooting issues, double

check to be sure you know exactly how the

password is spelled, including capitalization.

• Verify that your mobile device has working

WiFi with a strong signal when you are

standing next to the Basement Sentry

controller. If the signal is questionable, the

controller may not be able to maintain a stable

connection.

• Verify your WiFi router is connected to the

internet and that it is broadcasting a visible,

secure, 2.4Ghz network.

• 2.4 Ghz network is required. If you only see 5

Ghz networks, you may need to log into your

dual band router to choose to broadcast the

networks separately.

• Band steering may need to be temporarily

turned off during setup.

• The 2.4Ghz network must use WPA or WPA2

security. WEP and open networks are not

acceptable.

• Any VPNs or other network controls may need

to be temporarily turned off during setup.

• Create a free account at zcontrolcloud.com.

• Locate the Basement Sentry Device ID

located on the top of the controller.

NOTE: The above list also helps to troubleshoot

connectivity issues.

If the controller still will not connect after trying

the above suggestions, follow the same steps to

connect the controller to a mobile phone hotspot

instead of the home WiFi router. If the controller

successfully connects to the cloud through the

hotspot, then the conflict is probably related to

router settings.

Use the Mobile App (iOS and Android) (Continued)

CONNECTING THE CONTROLLER TO Z CONTROL

2. Standing near the controller, use your phone, tablet,

or computer to look for the Basement Sentry controller

SSID in your WiFi settings. It will look similar to

“ZCTL_Fit_xxxx” where “xxxx” is the first 4 digits of

your controller device ID. Select this, and be sure your

device displays a check mark or similar indicator that

you are connected to the controller local network. If so,

two things will happen:

A. The Z Control

LED will flash quickly.

B. A Z Control

setup screen (Figure 3) will open. This

may take up to 30 seconds.

If the setup screen does not appear, open a browser

on the same device and type “192.168.125.1” in the

address bar. If the setup screen appears but is not used

(canceled or otherwise closed), the controller will return

to AP mode and the Z Control

LED will turn off until the

next WiFi setup attempt. If the setup screen still does

not appear, verify your device is still connected to the

controller SSID. If it isn’t, repeat Step 2 and be sure

your device’s WiFi stays connected to the controller.

If your device shows a warning message about no

internet or no security on the controller network, ignore

this and connect to it anyway.

Select the

Basement

Sentry SSID.

The last 4 digits

(underlined) will

match the rst

4 digits of the

controller

Device ID.

* AP Mode is when the controller is broadcasting its “name”, or SSID. The SSID is in a format similar

to ZCTL_Fit_xxxx where “xxxx” is the first 4 digits of your controller device ID (See Figure 2). The

Basement Sentry controller SSID will show up in your phone/tablet/computer’s list of available WiFi

options, and selecting it will give you direct connectivity to the controller. This is required in order to

give your controller the password credentials needed to connect to the WiFi of your choice.

Apply AC power to the controller. The Z

Control

LED will blink and then turn off,

indicating the controller is in AP Mode*

and is transmitting an SSID.

If the LED is blinking and not in AP

mode, press the Z Control

button for 12

seconds and let go.

The LED will now be off, indicating

the controller is in AP Mode. A pen or

toothpick or similar is required to press

the Z Control

button.

POWER

FLOAT

STATUS

BATTERY

PUMP

SILENCE

TEST

24/7 BASEMENT

PROTECTION

USB

RESET FLOAT

PUMP

FUSE

30 AMP

FW2065 A

1-800-584-8089

BasementSentry.com

DC POWER

+ 15V DC 1.6A

PLATINUM

Connecting with your mobile device or computer (Continued)

CONNECTING THE CONTROLLER TO Z CONTROL

3. On the setup screen, press the WiFi Scan button,

scroll down to see the list of WiFi signals found, and

choose the WiFi you want the Basement Sentry

controller to use for internet connectivity. Enter

the password for the router you chose in the field

indicated. If the password is correct, the controller

will connect to the router and start sending status

updates to zcontrolcloud.com. You will see the Z

Control

LED go from blinking to solid. This could

take up to a minute or so.

If the LED does not turn solid, then the password

entered is incorrect, the router’s security is

insufficient (see note below**), or some other

network restriction is in place (see your network

administrator). The controller will return to standby

mode if the connection to router is not successful. If

you need to force the controller into AP mode again,

press the Z Control

button for 12 seconds (See

Figure 1). This will cause the controller to re-enter

AP mode and begin transmitting the SSID again.

Repeat Steps 2 and 3.

Click WiFi

Scan

button

** The controller will not connect to

routers with ‘WEP’ or ‘OPEN’ security.

Available

WiFi will

show here.

Choose the

one you

want.

4. Once the controller LED is solid, log in to your

account (or create one) at zcontrolcloud.com.

** The controller will not connect to routers with ‘WEP’

or ‘OPEN’ security.

Click WiFi

Scan button

Connecting with your mobile device or computer (Continued)

CONNECTING THE CONTROLLER TO Z CONTROL

Controller Set-Up

Your Basement Sentry controller is now online.

Be sure you have added the contact information

for phone numbers and email addresses that

should receive notification. This can done by

selecting “Manage Contacts” from the main menu

(the square with 3 lines in the upper right corner).

You can also edit how each device sends out

notifications from the device “Alarm Settings” tab.

You can now open the product’s configuration by

clicking the “View” button to modify the controller

device and notification settings. You can also

install the Z Control

mobile app on your mobile

device (Android and iOS versions available,

“Z Control

” in the app stores).

Firmware Updates

The Basement Sentry controller is capable

of OTA, or over-the-air firmware updates. It’s

possible that the controller could perform an

update immediately if one is available at the Z

Control

Cloud. If an update is taking place, the

Z Control

LED will flicker for up to one minute

while the update is downloaded. The Z Control

LED will be solid and all other LEDs will turn off

while the update is being installed. After up to

one minute, the controller will restart and return

to normal operation. The controller’s alert history

on the Z Control

Cloud will also be updated with

the firmware upgrade information, and notification

to email accounts will occur.

START-UP AND OPERATION

The Basement Sentry controller is able to recognize potential air lock situations and remedy the issue

with an on/off/on/off/on routine which purges air from the pump. Other potential issues such as a stuck

float can also be sensed and resolved by the controller to prevent damage to the equipment.

In addition, the following LED functions provide a visual cue to the proper function of the DC pump:

• The DC pump LED will stay yellow after pumping water, alerting you when the DC pump has

turned on and has pumped water.

• If the DC pump runs and does not pump water, the LED will not stay yellow. This can occur during

a test of the system when the float is lifted manually while the pump is above the water line. This

allows the system to be tested without having to reset it each time.

5. Choose the Add New Device button next to

the location you want the controller. Follow

the directions to add your controller by either

auto-detect or entering the Device I.D. When

successful, a Basement Sentry product tile will

appear in your account.

CONNECTING THE CONTROLLER TO Z CONTROL

Connecting with your mobile device or computer (Continued)

1. WARNING: Disconnect the primary pump from

the 115V outlet before touching any component

in the sump basin.

Test the installation for leaks by running water

into the sump basin. The primary pump should

operate normally.

POWER

FLOAT

STATUS

BATTERY

PUMP

SILENCE

TEST

24/7 BASEMENT

PROTECTION

USB

RESET FLOAT

PUMP

FUSE

30 AMP

1-800-584-8089

BasementSentry.com

DC POWER

+ 15V DC 1.6A

2. Check the controller. The system light should

be green when the unit is plugged into a 115V

outlet.

3. NOTE: When the unit is first plugged in, all

lights will flash and an alarm will sound to verify

proper operation. The charger may not begin

charging for several minutes. When the battery

begins charging, the four lights in the circle will

turn blue, with the battery light flashing blue.

POWER

FLOAT

STATUS

BATTERY

PUMP

SILENCE

TEST

24/7 BASEMENT

PROTECTION

USB

RESET FLOAT

PUMP

FUSE

30 AMP

FW2065 A

1-800-584-8089

BasementSentry.com

PLATINUM

Flashing blue light

when charging

Solid blue light

when charging

POWER

FLOAT

STATUS

BATTERY

PUMP

SILENCE

TEST

24/7 BASEMENT

PROTECTION

USB

RESET FLOAT

PUMP

FUSE

30 AMP

FW2065 A

1-800-584-8089

BasementSentry.com

PLATINUM

All lights will be green when

plugged into 115V outlet

START-UP AND OPERATION

5. Lift the lower (operational) float on the backup pump

float switch. After one second, the backup pump will

run and the alarm will sound. Be sure the inlet of the

backup pump is above the inlet of the primary pump.

Press ‘Silence’ for 3 seconds to cancel the alarm

and reset the unit.

CAUTION: Continuously running the pump dry may

cause overheating and damage the pump. Once

the lower float is released, the backup pump will run

for an additional ten seconds or until it senses that

water is no longer being pumped.

6. Lift the upper (high water) float on the backup

pump float switch. After one second, the backup

pump will run and the alarm will sound. Be

sure the inlet of the backup pump is above the

inlet of the primary pump. Press ‘Silence’ for 3

seconds to cancel the alarm and reset the unit.

CAUTION: Continuously running the pump dry

may cause overheating and damage the pump.

Once the upper float is released, the backup

pump will run for an additional ten seconds

or until it senses that water is no longer being

pumped.

Be sure there are no obstructions around the

float.

Lift

upper

float

to test

Lift

lower

float

to test

4. Once the battery is fully charged, the four lights will

turn green. To clear any other lights or alarms, press

and hold the ‘Silence’ button for three seconds.

The following LED functions provide a visual cue to the

proper function of the DC pump:

• The DC pump LED will stay yellow after pumping

water, alerting you when the DC pump has turned on

and has pumped water.

• If the DC pump runs and does not pump water, the

LED will not stay yellow. This can occur during a test of

the system when the float is lifted manually while the

pump is above the water line. This allows the system

to be tested without having to reset it each time.

POWER

FLOAT

STATUS

BATTERY

PUMP

SILENCE

TEST

24/7 BASEMENT

PROTECTION

USB

RESET FLOAT

PUMP

FUSE

30 AMP

FW2065 A

1-800-584-8089

BasementSentry.com

PLATINUM

Solid green light

when charged

Press to

silence

alarms

START-UP AND OPERATION

7. Complete the final test of the installation. Be

sure the primary pump is still disconnected from

power. Unplug the controller from the 115V

outlet. Run water into the sump basin until the

backup pump turns on. Check all connections

for leaks.

POWER

FLOAT

STATUS

BATTERY

PUMP

SILENCE

TEST

24/7 BASEMENT

PROTECTION

USB

RESET FLOAT

PUMP

FUSE

30 AMP

1-800-584-8089

BasementSentry.com

DC POWER

+ 15V DC 1.6A

8. Push the ‘Silence’ button when the pump is

running to turn off the alarm. The pump will

continue to run for an additional ten seconds

after the float has been lowered or until the

controller senses water is being pumped.

9. Press and hold the ‘Silence’ button for three

seconds to reset the system and clear all faults

and alarms.

POWER

FLOAT

STATUS

BATTERY

PUMP

SILENCE

TEST

24/7 BASEMENT

PROTECTION

USB

RESET FLOAT

PUMP

FUSE

30 AMP

FW2065 A

1-800-584-8089

BasementSentry.com

PLATINUM

Press and

hold three

seconds to

reset

system

POWER

FLOAT

STATUS

BATTERY

PUMP

SILENCE

TEST

24/7 BASEMENT

PROTECTION

USB

RESET FLOAT

PUMP

FUSE

30 AMP

FW2065 A

1-800-584-8089

BasementSentry.com

PLATINUM

Press to

silence

alarms

START-UP AND OPERATION

10. Connect the controller AC power and primary

pump into the receptacle on the front of the

controller. Fill basin with water to ensure

primary pump functions normally.

POWER

FLOAT

STATUS

BATTERY

PUMP

SILENCE

TEST

24/7 BASEMENT

PROTECTION

USB

RESET FLOAT

PUMP

FUSE

30 AMP

1-800-584-8089

BasementSentry.com

DC POWER

+ 15V DC 1.6A

START-UP AND OPERATION

11. The four circle LED’s will be blue when charging

the battery. The battery LED will flash slowly.

Once charging is complete, all four circle LED’s

will turn green.

POWER

FLOAT

STATUS

BATTERY

PUMP

SILENCE

TEST

24/7 BASEMENT

PROTECTION

USB

RESET FLOAT

PUMP

FUSE

30 AMP

FW2065 A

PLATINUM

1-800-584-8089

BasementSentry.com

Solid green light

when charged

Press to

silence

alarms

CARE AND MAINTENANCE

WARNING: Always disconnect pump from power source

before handling.

At least every three months inspect and test

operation:

1.. Check to be sure green ‘system ready’ light is on

(indicates AC power is on and there are no alarm

conditions)

2. Test for operation:

A. Unplug primary pump and controller.

Fill basin with water to the ‘on’ level of the backup

pump and allow the pump to run for several

minutes.

NOTE: The alarm will sound approximately one

second after the pump starts to run.

B. Push the Silence/reset button - the alarm will shut

off. The pump will shut off after the water level is

lowered and the float drops to the ‘off’ position.

Hold the Silence/reset button for three seconds

to reset the controller and clear any alarms or

indicators

C. Plug the controller and the primary pump into the

115V outlet. The primary pump will turn on and

then off when water reaches normal level.

The pump will continue to run after the float is

lowered or until the controller senses water is

being pumping. The four circle lights will be blue.

The battery light will flash slowly after the test as

it recharges the battery. The lights will turn green

once the battery is recharged.

POWER

FLOAT

STATUS

BATTERY

PUMP

SILENCE

TEST

24/7 BASEMENT

PROTECTION

USB

RESET FLOAT

PUMP

FUSE

30 AMP

1-800-584-8089

BasementSentry.com

DC POWER

+ 15V DC 1.6A

BATTERY

This backup system requires a good quality, 12V battery

in order to provide maximum pumping time when needed.

A Basement Sentry brand battery is recommended.

Otherwise, use an AGM deep-cycle 12 volt 105 amp-hour

marine battery or larger. Wet cell batteries contain acid

and precautions must be taken when handling.

DO NOT USE gel batteries or automotive batteries.

Batteries with top terminals are recommended for ease of

installation.

Battery box will accommodate a maximum battery size of

13-1/2-in L x 7-in. W x 9-1/2-in H.

NOTE: The water level in a wet cell battery should be

checked every month. AGM batteries should not be

checked.

Battery Troubleshooting:

If pump runs without AC power but moves little or no

water, the battery may be low.

• Battery will recharge if green power ‘on’ light indicates

power has been restored and the float switch is in the

off position.

• If immediate use is required, replace old battery with

a fully charged battery.

• NOTE: The pump may continue to run on a low

battery without sufficient power to remove water.

Pump will not stop running until battery drops below

minimum voltage.

• CAUTION: Weak batteries can be recharged but

may not store enough energy for full service. A weak,

recharged battery will provide reduced pumping time.

If the backup pump is used frequently, the battery

should be checked by a qualified battery dealer.

• NOTE: The battery may take up to 24 hours to

recharge after use. This will depend on the size of

the battery and the amount the battery is discharged

during use.

If the alarm sounds during the recharge cycle, reset the

alarm. If the alarm will not reset, unplug the charger from

the 115V outlet and disconnect the black (-) negative

lead from the battery post. Check battery and replace if

necessary. Reconnect and refer to the battery installation

section in the instructions.

TROUBLESHOOTING

PROBLEM POSSIBLE CAUSE CORRECTIVE ACTION

Backup pump

won’t run

Connections are incorrect or loose Verify connections are correctly

installed

Wire terminal points are dirty Check all terminals and clean if

required

Battery is low Service or replace battery

30 Amp controller fuse is blown Replace with 30 amp automotive

blade fuse

Pump runs but

delivers little or

no water

Connections are incorrect or loose Verify connections are correctly

installed

Weep hole is plugged and unit is air-

locked

Clean weep hole

Discharge pipe is blocked Clear discharge pipe

Check valve may not be working

correctly. It should allow water to go out of

discharge pipe but not allow water to flow

back into the sump basin after pump has

shut off.

Replace the check valve if necessary

Float switch in

‘on’ position for

3 seconds or

more but pump

won’t run

Pump is obstructed Remove pump and clear any debris

from impeller or pump cavity

Pump runs but

pumps water

intermittently

Incoming water is causing pump to air lock Divert incoming water to reduce

turbulence

Water level

stays high but

pump continues

to run

Battery is low Service or replace battery

If power is restored, check primary pump Service or replace if required

Alarm sounds

during battery

recharge cycle

Alarm needs to be reset Press ‘Silence’ button for 3 seconds

Battery is defective. Check voltage with a

multimeter. Disconnect the controller from

the battery and re-check voltage. If voltage

is below 12V after disconnecting, battery

must be replaced.

Check battery and replace if

necessary

RISK OF ELECTRIC SHOCK.

Always disconnect power source before attempting to install, service, or maintain the pump. Never

handle a pump with wet hands or when standing on wet or damp surface or in water. Fatal electrical

shock could occur.

DANGER

WARRANTY

This product is warranted for three years from the date of purchase. Subject to the conditions hereinafter set

forth, the manufacturer will repair or replace to the original consumer any portion of the product which proves

defective due to defective materials or workmanship. To obtain warranty service, contact the dealer from whom

the product was purchased. The manufacturer retains the sole right and option to determine whether to repair

or replace defective equipment, parts, or components. Damage due to conditions beyond the control of the

manufacturer is not covered by this warranty.

THIS WARRANTY WILL NOT APPLY: (a) To defects or malfunctions resulting from failure to properly install,

operate, or maintain the unit in accordance with printed instructions provided; (b) to failures resulting from

abuse, accident, or negligence, or use of inappropriate chemicals or additives in the water; (c) to normal

maintenance services and the parts used in connection with such service; (d) to units which are not installed

in accordance with normal applicable local codes, ordinances, and good trade practices; and (e) if the unit is

used for purposes other than for what it was designed and manufactured.

RETURN OF WARRANTED COMPONENTS: Any item to be repaired or replaced under this warranty must be

returned to the manufacturer at Kendallville, Indiana or such other place as the manufacturer may designate,

freight prepaid.

THE WARRANTY PROVIDED HEREIN IS IN LIEU OF ALL OTHER EXPRESS WARRANTIES, AND MAY

NOT BE EXTENDED OR MODIFIED BY ANYONE. ANY IMPLIED WARRANTIES SHALL BE LIMITED TO

THE PERIOD OF THE LIMITED WARRANTY AND THEREAFTER ALL SUCH IMPLIED WARRANTIES ARE

DISCLAIMED AND EXCLUDED. THE MANUFACTURER SHALL NOT, UNDER ANY CIRCUMSTANCES, BE

LIABLE FOR INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES, SUCH AS, BUT NOT LIMITED TO

DAMAGE TO, OR LOSS OF, OTHER PROPERTY OR EQUIPMENT, LOSS OF PROFITS, INCONVENIENCE,

OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY TYPE OR NATURE. THE LIABILITY

OF THE MANUFACTURER SHALL NOT EXCEED THE PRICE OF THE PRODUCT UPON WHICH SUCH

LIABILITY IS BASED.

This warranty gives you specic legal rights, and you may have other rights which vary from state to

state. Some states do not allow limitations on duration of implied warranties or exclusion of incidental or

consequential damages, so the above limitations may not apply to you.

In those instances where damages are incurred as a result of an alleged pump failure, the

Homeowner must retain possession of the pump for investigation purposes.

EMERGENCIA AUTOMÁTICA

SISTEMA DE BOMBA DE

SUMIDERO DE RESERVA

MODELO #STBB300

Fecha de compra

¿Preguntas, problemas, partes faltantes? Antes de acudir al minorista, llame a nuestro

departamento de servicio al cliente al 1-800-584-8089, de lunes a viernes de

7:30 a.m. a 5:00 p.m., EST.

ADJUNTE SU RECIBO AQUÍ

PN 156411 A SW1579S A

BasementSentry.com

Zoeller® es una marca registrada de

PACKAGE CONTENTS

INFORMACIÓN DE SEGURIDAD

ADVERTENCIA

DESCRIPCIÓN CANTIDAD

A Bomba de 12 V con junta tórica 1

B Controlador/cargador

C Flotador doble

D Válvula de retención con

junta tórica

F Conector en T

F Abrazaderas para tubería 2

Caja de batería

Lea y comprenda completamente este manual antes de intentar ensamblar, usar o instalar el producto.

PELIGRO

• RIESGO DE QUEMADURAS QUÍMICAS.

El ácido de batería es corrosivo. No lo derrame sobre la piel, la ropa o el Controlador de batería. Use

protección para los ojos y la cabeza al trabajar con baterías. Conecte y desconecte los terminales de

salida de CC solo después de haber desconectado el Controlador de la toma de CA. No permita nunca

que los terminales de CC entren en contacto.

• PELIGRO DE INCENDIO O EXPLOSIÓN.

Mantenga las chispas y la llama (luz piloto) apartadas de la batería.

• PELIGRO DE INCENDIO O EXPLOSIÓN.

Bombee solo agua limpia. No bombee líquidos inflamables o explosivos como gasolina, gasoil, queroseno,

etc. No la utilice en una atmósfera inflamable o explosiva. No seguir estas instrucciones puede provocar la

muerte, lesiones graves o daños a la propiedad.

• RIESGO DE DESCARGA ELÉCTRICA.

No se ha verificado el uso de estas bombas en piscinas.

• RIESGO DE DESCARGA ELÉCTRICA.

Desconecte siempre la fuente de alimentación antes de intentar instalar, reparar o realizarle mantenimiento

a la bomba. Nunca manipule una bomba con las manos mojadas ni cuando esté parado sobre una

superficie húmeda o en el agua. Podría ocurrir una descarga eléctrica fatal.

• RIESGO DE DESCARGA ELÉCTRICA.

Mantenga la bomba alejada del alcance de los niños.

• PODRÍAN PRODUCIRSE LESIONES PERSONALES O DAÑOS EN EL PRODUCTO.

El incumplimiento de las instrucciones y del funcionamiento diseñado de este producto podría invalidar la

garantía. Intentar usar una bomba dañada puede provocar daños materiales, lesiones personales graves

y/o la muerte.