HP LASERJET 3015 ALL-IN-ONE PRINTER Guía del usuario

Marca: HP

Modelo: LASERJET 3015 ALL-IN-ONE PRINTER

Categoría: Máquinas de fax

Tipo: Guía del usuario

Este manual también es adecuado para

hp LaserJet 3030

hp LaserJet 3015

hp LaserJet 3380

fax

hp LaserJet 3015 all-in-one

hp LaserJet 3030 all-in-one

hp LaserJet 3380 all-in-one

Fax Guide

English

Development Company, L.P.

Reproduction, adaptation or translation

without prior written permission is

prohibited, except as allowed under the

The information contained in this document

is subject to change without notice.

The only warranties for HP products and

services are set forth in the express

warranty statements accompanying such

products and services. Nothing herein

should be construed as constituting an

additional warranty. HP shall not be liable

for technical or editorial errors or omissions

contained herein.

Part number Q2660-90928

Edition 1, 10/2003

FCC Requirements (United States)

This equipment has been tested and found

to comply with the limits for a Class B

digital device, pursuant to Part 15 of the

FCC rules. These limits are designed to

provide reasonable protection against

harmful interference in a residential

installation. This equipment generates,

uses, and can radiate radio frequency

energy. If not installed and used in

accordance with the instructions, it may

cause harmful interference to radio

communications. However, there is no

guarantee that interference will not occur in

a particular installation. If this equipment

does cause harmful interference to radio or

television reception, which can be

determined by turning the equipment off

and on, the user is encouraged to try to

correct the interference by one or more of

the following measures:

Reorient or relocate the receiving antenna.

Increase separation between equipment

and receiver.

Connect equipment to an outlet on a circuit

different from that to which the receiver is

located.

Consult your dealer or an experienced

radio/TV technician.

Any changes or modifications to the printer

that are not expressly approved by HP

could void the user’s authority to operate

this equipment.

Use of a shielded interface cable is

required to comply with the Class B limits

of Part 15 of FCC rules.

This equipment complies with FCC rules,

Part 68. On the back of this equipment is a

label that contains, among other

information, the FCC registration number

and ringer equivalence number (REN) for

this equipment. If requested, this

information must be provided to the

telephone company. The REN is used to

determine the quantity of devices which

may be connected to the telephone line.

Excessive RENs on the telephone line may

result in the devices not ringing in

response to an incoming call. In most, but

not all, areas, the sum of the RENs should

not exceed five (5.0). To be certain of the

number of devices that may be connected

to the line, as determined by the total

RENs, contact the telephone company to

determine the maximum REN for the

calling area.

This equipment uses the following USOC

jacks: RJ11C.

An FCC-compliant telephone cord and

modular plug is provided with this

equipment. This equipment is designed to

be connected to the telephone network or

premises wiring using a compatible

modular jack which is Part 68 compliant.

This equipment cannot be used on

telephone company-provided coin service.

Connection to Party Line Service is subject

to state tariffs. If this equipment causes

harm to the telephone network, the

telephone company will notify you in

advance that temporary discontinuance of

service may be required. If advance notice

is not practical, the telephone company will

notify the customer as soon as possible.

Also, you will be advised of your right to file

a complaint with the FCC if you believe it is

necessary. The telephone company may

make changes in its facilities, equipment,

operations, or procedures that could affect

the operation of the equipment. If this

happens, the telephone company will

provide advance notice in order for you to

make the necessary modifications in order

to maintain uninterrupted service. If trouble

is experienced with this equipment, please

see the numbers in the front of this manual

for repair and (or) warranty information. If

the trouble is causing harm to the

telephone network, the telephone company

may request you remove the equipment

from the network until the problem is

resolved. The following repairs can be

done by the customer: Replace any

original equipment that came with the

device. This includes the print cartridge,

the supports for trays and bins, the power

cord, and the telephone cord. It is

recommended that the customer install an

AC surge arrestor in the AC outlet to which

this device is connected. This is to avoid

damage to the equipment caused by local

lightning strikes and other electrical surges.

Hewlett-Packard Development Company, L.P.

20555 S.H. 249

Houston, TX 77070

Trademark Credits

Microsoft, Windows, Windows NT, and MS-

DOS are U.S. registered trademarks of

Microsoft Corporation.

All other devices mentioned herein may be

trademarks of their respective companies.

Safety Information

WARNING!

Potential Shock Hazard

Always follow basic safety precautions

when using this device to reduce risk of

injury from fire or electric shock.

Read and understand all instructions in the

electronic User Guide.

Observe all warnings and instructions

marked on the device.

Use only a grounded electrical outlet when

connecting the HPLaserJet 3015 all-in-

one, HP LaserJet 3030 all-in-one, or HP

LaserJet 3380 all-in-one device to a power

source. If you do not know whether the

outlet is grounded, check with a qualified

electrician.

Do not touch the contacts on the end of

any of the sockets on the HP LaserJet

3015 all-in-one, HPLaserJet 3030 all-in-

one, or HP LaserJet 3380 all-in-one.

Replace damaged cords immediately.

Unplug this device from wall outlets before

cleaning.

Do not install or use this device near water

or when you are wet.

Install the device securely on a stable

surface.

Install the device in a protected location

where no one can step on or trip over the

power cord and the power cord will not be

damaged.

If the device does not operate normally,

see the electronic User Guide.

Refer all servicing questions to qualified

personnel.

Hewlett-Packard Development Company, L.P.

20555 S.H. 249

Houston, TX 77070

Hewlett-Packard Development Company, L.P.

20555 S.H. 249

Houston, TX 77070

Table of contents

1FaxSetup

Connecting the device to a telephone line ........................................................................... 10

Connecting the HP LaserJet 3015 all-in-one and the HP LaserJet 3030 all-in-

one ................................................................................................................................. 10

Connecting the HP LaserJet 3380 all-in-one ................................................................. 11

Connecting additional devices .............................................................................................. 15

Using a dedicated fax line .............................................................................................. 15

Using a shared telephone line ........................................................................................ 15

To connect additional devices to the HP LaserJet 3015 all-in-one and the HP

LaserJet 3030 all-in-one ................................................................................................. 16

To connect additional devices to the HP LaserJet 3380 all-in-one ................................ 18

Specifying the fax settings .................................................................................................... 21

To enter text from the control panel ............................................................................... 21

To set the time and date ................................................................................................ 21

To set the fax header ..................................................................................................... 22

2 Faxing (basic)

Loading originals to fax ......................................................................................................... 24

To load fax documents into the automatic document feeder (ADF) .............................. 24

To load fax documents on the flatbed scanner .............................................................. 25

Sending faxes ....................................................................................................................... 26

To adjust the resolution for the current fax job ............................................................... 26

To send a fax to one recipient ........................................................................................ 26

To send a fax to multiple recipients ................................................................................ 26

To send a fax by using a group-dial entry ...................................................................... 27

To send a fax to a group manually (ad hoc faxing) ........................................................ 27

Using manual dial ................................................................................................................. 29

To use manual dial with the automatic document feeder (ADF) .................................... 29

To use manual dial with the flatbed scanner .................................................................. 29

Redialing manually ............................................................................................................... 30

To redial manually .......................................................................................................... 30

Canceling a fax job ...............................................................................................................31

To cancel the current fax job .......................................................................................... 31

To cancel a fax job by using the Fax Job Status ........................................................... 31

Sending faxes by using the software .................................................................................... 32

To send a fax from the software (Windows 98, ME, 2000, or XP) ................................. 32

To send a fax from the software (Mac OS 10.2.x) ......................................................... 32

To send a fax from a third-party application, such as Microsoft Word (all

operating systems) ......................................................................................................... 33

Changing the default contrast setting ................................................................................... 34

To change the default contrast ...................................................................................... 34

Changing the default resolution setting ................................................................................ 35

To change the default resolution setting ........................................................................ 35

Changing the default glass-size setting ................................................................................ 36

To change the default glass-size setting ........................................................................ 36

ENWW Table of contents 5

English

Selecting tone-dialing or pulse-dialing mode ........................................................................ 37

To select tone-dialing or pulse-dialing ............................................................................ 37

Changing the redial settings ................................................................................................. 38

To change the redial-on-busy option ............................................................................. 38

To change the redial-on-no-answer option .................................................................... 38

To change the redial-on-communication-error option .................................................... 38

Receiving faxes .................................................................................................................... 39

To receive faxes when you hear fax tones .................................................................... 39

Receiving faxes to your computer ........................................................................................ 40

To turn off the receive-to-PC setting from the control panel .......................................... 40

Setting the answer mode ...................................................................................................... 41

To set the answer mode ................................................................................................. 41

Changing ring patterns for call answering ............................................................................ 42

To change ring patterns for call answering .................................................................... 42

Changing the rings-to-answer setting ................................................................................... 43

Using the rings-to-answer setting ................................................................................... 43

To set the number of rings-to-answer ............................................................................ 43

Changing autoreduction settings for incoming faxes ............................................................ 44

To change autoreduction for incoming faxes ................................................................. 44

Blocking or unblocking fax numbers ..................................................................................... 45

To block or unblock a fax number .................................................................................. 45

Changing the sound-volume settings ................................................................................... 46

To change the fax-sounds (line-monitor) volume (HP LaserJet 3015) .......................... 46

To change the fax-sounds (line-monitor) volume (HP LaserJet 3030 all-in-one or

the HP LaserJet 3380 all-in-one) ................................................................................... 46

To change the ring volume ............................................................................................. 46

3 Faxing (advanced)

About speed-dial entries, one-touch keys, and group-dial entries ....................................... 48

To program speed-dial entries and one-touch keys ....................................................... 48

To delete speed-dial entries and one-touch keys .......................................................... 49

To program speed-dial entries or one-touch keys quickly ............................................. 49

To manage group-dial entries ........................................................................................ 50

Using dialing characters ....................................................................................................... 52

To insert a pause ............................................................................................................ 52

Inserting a dial prefix ............................................................................................................. 53

To set the dial prefix ....................................................................................................... 53

Sending a delayed fax .......................................................................................................... 54

To send a delayed fax .................................................................................................... 54

Sending a fax by dialing from a telephone ........................................................................... 55

To send a fax by dialing from a telephone ..................................................................... 55

Changing the detect-dial-tone setting ................................................................................... 56

To change the detect-dial-tone setting ........................................................................... 56

Using billing codes ................................................................................................................ 57

To change the billing-code setting ................................................................................. 57

To use billing codes ........................................................................................................ 57

Reprinting a fax ..................................................................................................................... 58

To reprint a fax ............................................................................................................... 58

Deleting faxes from memory ................................................................................................. 59

To delete faxes from memory ........................................................................................ 59

Using fax forwarding .............................................................................................................60

To use fax forwarding ..................................................................................................... 60

Making an extension telephone available to receive faxes .................................................. 61

To make an extension telephone available to receive faxes ......................................... 61

Using fax polling ................................................................................................................... 62

6 ENWW

To poll (request a fax from) another fax machine .......................................................... 62

Changing the silence-detect mode ....................................................................................... 63

To change the silence-detect mode ............................................................................... 63

Creating stamp-received faxes ............................................................................................. 64

To make stamp-received faxes available ....................................................................... 64

Setting the fax-error-correction mode ................................................................................... 65

To change the error-correction setting ........................................................................... 65

Changing the V.34 setting .................................................................................................... 66

To change the V.34 setting ............................................................................................ 66

4 Fax Logs and Reports

Printing the fax activity log .................................................................................................... 68

To print the fax activity log ............................................................................................. 68

To set the fax activity log to print automatically ............................................................. 68

Printing a fax call report ........................................................................................................ 69

To print a fax call report ................................................................................................. 69

Setting print times for the fax call report ............................................................................... 70

To set the print times for the fax call report .................................................................... 70

Including the first page of each fax on the fax call report ..................................................... 71

To include the first page of each fax on the fax call report ............................................ 71

Printing a phone book report ................................................................................................ 72

To print a phone book report .......................................................................................... 72

Printing the billing-code report .............................................................................................. 73

To print the billing-code report ....................................................................................... 73

Printing the block-fax list .......................................................................................................74

To print the block-fax list ................................................................................................ 74

Printing all fax reports ........................................................................................................... 75

To print all fax reports ..................................................................................................... 75

5 Troubleshooting

Is your fax set up correctly? .................................................................................................. 78

What type of telephone line are you using? ................................................................... 78

Are you using a telephone-line splitter? ......................................................................... 79

Are you using a surge-protection device? ...................................................................... 79

Are you using a telephone company voice-messaging service? ................................... 79

Are you using an answering machine? .......................................................................... 79

General fax problems ........................................................................................................... 80

Fax-receiving problems ........................................................................................................ 81

Fax-sending problems .......................................................................................................... 85

Media-handling problems ..................................................................................................... 87

Viewing the electronic User Guide ....................................................................................... 89

To view the electronic User Guide in the device software ............................................. 89

To view the electronic User Guide on the device CD-ROM (Windows) ......................... 89

To view the electronic User Guide on the device CD-ROM (Mac) ................................. 89

Glossary

Index

ENWW Table of contents 7

English

8 ENWW

Fax Setup

Congratulations on your purchase of an HP LaserJet all-in-one device, a powerful business

tool with the capabilities of a full range of office equipment. You can use the device to print,

copy, scan, and fax.

This guide was written to describe the fax functions of the following devices:

● The HP LaserJet 3015 all-in-one

● The HP LaserJet 3030 all-in-one

● The HP LaserJet 3380 all-in-one

This chapter describes the following topics:

●

Connecting the device to a telephone line

●

Connecting additional devices

●

Specifying the fax settings

We recommend that you save this Fax Guide so that you can refer to instructions about

specific fax features.

If you need general setup instructions for your device, such as instructions for installing the

print cartridge, installing the media input trays and the automatic document feeder (ADF)

input tray, installing the device software, or connecting the device to a network, see the

Start Guide that came with the device.

ENWW 9

English

Connecting the device to a telephone line

To use the fax functions of the device, first connect the device to the telephone line. The

way you connect the device to the telephone line depends on how many telephone lines

you have coming into the telephone jack and, if you have multiple lines, which line you want

to use for faxing.

Note

In order for the device to send or receive a fax without interruption, it must be the first device

that is connected to the telephone jack.

Connecting the HP LaserJet 3015 all-in-one and the HP

LaserJet 3030 all-in-one

Complete the following instructions to connect the device to a telephone line.

To connect the device to a jack that controls one telephone line

Complete the following steps to connect the device to a single telephone jack that controls

one telephone line, even if you have two telephone numbers on that line and use a ring-

pattern service (such as distinctive ring).

1. If a telephone cord is plugged into the telephone jack, unplug the cord and set it aside.

2. Locate the fax ports on the back of the device.

3. Take the fax cord that is included with the device and plug one end of it into the device

"line" port (the port that is marked with a

icon).

Note

You must use the fax cord that came with the device in order to ensure that the device

functions correctly.

4. Plug the other end of the fax cord into the wall-jack.

If you want to connect additional devices (such as a telephone, an answering machine, or a

caller-ID box) to the telephone line, see

Connecting additional devices.

If you do not want to connect any additional devices, see

Specifying the fax settings.

10 Chapter 1 Fax Setup ENWW

To connect the device to a jack that controls two telephone lines

Use these steps to connect the device to a single or split telephone jack if you have a

dedicated line for fax calls and a separate line for voice calls.

1. If a telephone cord is plugged into the telephone jack, unplug the cord and set it aside.

2. If you do not have a telephone jack that has a built-in splitter, plug an external Line1/

Line2 splitter (not included with the HP LaserJet all-in-one) into the telephone jack.

Note

Two different kinds of splitters are available: Parallel splitters (also called “T” splitters)

provide two telephone-line outlets for a jack that controls a single telephone number; Line1/

Line2 splitters provide two telephone-line outlets for a jack that controls two unique

telephone numbers.

Note

Not all splitters are compatible with the device, and not all regions/countries support the use

of splitters.

3. Locate the fax ports on the back of the device.

4. Take the fax cord that is included with the device and plug one end of it into the device

"line" port (the port that is marked with a

icon).

Note

You must use the fax cord that came with the device in order to ensure that the device

functions correctly.

5. Plug the other end of the fax cord into the jack, on the fax side of the splitter.

Note

If you do not know which side of the splitter is for the fax number, connect a telephone to

one splitter jack and dial the fax number. If you get a busy signal, the telephone is

connected to the fax side of the splitter. If you get a ringing signal, the telephone is

connected to the telephone side of the splitter.

If you want to connect additional devices (such as a telephone, an answering machine, or a

caller-ID box) to the telephone line, see

Connecting additional devices.

If you do not want to connect any additional devices, see

Specifying the fax settings.

Connecting the HP LaserJet 3380 all-in-one

Complete the following instructions to connect the device to a telephone line.

ENWW Connecting the device to a telephone line 11

English

To connect the device to a jack that controls one telephone line

Complete the following steps to connect the device to a single telephone jack that controls

one telephone line, even if you have two telephone numbers on that line and use a ring-

pattern service (such as distinctive ring).

1. If a telephone cord is plugged into the telephone jack, unplug the cord and set it aside.

2. Open the print-cartridge door, and then open the left side panel to reveal the fax ports.

3. Take the fax cord that is included with the device and plug one end of it into the device

"line" port (the port that is marked with an "L").

Note

You must use the fax cord that came with the device in order to ensure that the device

functions correctly.

4. Close the left side panel, and then close the print-cartridge door. When closing the left

side panel, make sure that the fax cord is routed through the upper notch in the panel.

5. Plug the other end of the fax cord into the telephone wall-jack.

If you want to connect additional devices (such as a telephone, an answering machine, or a

caller-ID box) to the telephone line, see

Connecting additional devices.

If you do not want to connect any additional devices, see

Specifying the fax settings.

12 Chapter 1 Fax Setup ENWW

To connect the device to a jack that controls two telephone lines

Use these steps to connect the device to a single or split telephone jack if you have a

dedicated line for fax calls and a separate line for voice calls.

1. If a telephone cord is plugged into the telephone jack, unplug the cord and set it aside.

2. If you do not have a telephone jack that has a built-in splitter, plug an external Line1/

Line2 splitter (not included with the HP LaserJet all-in-one) into the telephone jack.

Note

Two different kinds of splitters are available: Parallel splitters (also called “T” splitters)

provide two telephone-line outlets for a jack that controls a single telephone number; Line1/

Line2 splitters provide two telephone-line outlets for a jack that controls two unique

telephone numbers.

Note

Not all splitters are compatible with the device, and not all regions/countries support the use

of splitters.

3. Open the print-cartridge door, and then open the left side panel to reveal the fax ports.

4. Take the fax cord that is included with the device and plug one end of it into the device

"line" port (the port that is marked with an "L").

Note

You must use the fax cord that came with the device in order to ensure that the device

functions correctly.

5. Close the left side panel, and then close the print-cartridge door. When closing the left

side panel, make sure that the fax cord is routed through the upper notch in the panel.

6. Plug the other end of the fax cord into the jack, on the fax side of the splitter.

Note

If you do not know which side of the splitter is for the fax number, connect a telephone to

one splitter jack and dial the fax number. If you get a busy signal, the telephone is

connected to the fax side of the splitter. If you get a ringing signal, the telephone is

connected to the telephone side of the splitter.

ENWW Connecting the device to a telephone line 13

English

If you want to connect additional devices (such as a telephone, an answering machine, or a

caller-ID box) to the telephone line, see

Connecting additional devices.

If you do not want to connect any additional devices, see

Specifying the fax settings.

14 Chapter 1 Fax Setup ENWW

Connecting additional devices

Depending on the setup of your telephone lines, you can connect additional devices to the

telephone line along with the HP LaserJet all-in-one.

As a general rule, no more than three devices should be connected to a single telephone

line. If too many devices are connected to a single telephone line, one or more of the

devices might not detect an incoming call. If this occurs, disconnect one or more of the

devices.

Note

The HP LaserJet all-in-one device cannot replace a computer modem. It cannot act as a

data modem for sending and receiving e-mail, connecting to the Internet, or communicating

with other computers.

Using a dedicated fax line

If you connect the HP LaserJet all-in-one device to a telephone line that is used only for fax

calls, you might want to connect the following devices:

● Caller-ID box

● Modem: You can connect a computer modem (external or internal) to the fax line if you

want to use the fax line for e-mail or for access to the Internet, but you cannot send or

receive faxes while using the line for these purposes.

● Extra telephone: You can connect an extra telephone to the fax line if you want to

make outgoing calls on the fax line.

You should

not

connect the following devices:

● Answering machine or computer voicemail: If you use computer voicemail, you must

connect a modem (external or internal) to your dedicated voice line. Then, use the

dedicated voice line to connect to the Internet and receive voicemail.

Using a shared telephone line

If you connected the device to a telephone line that is shared between fax calls and voice

calls, or if you have one telephone line that has two telephone numbers and a ring-pattern

service, you might want to connect the following devices:

● Caller-ID box

● Modem: You can connect a computer modem (external or internal) to the shared line if

you want to use the shared line for e-mail or for access to the Internet, but you cannot

send or receive faxes while using the line for these purposes.

● Extra telephone: You can connect a telephone to the shared line if you want to make or

answer voice calls on the shared line.

● Answering machine or computer voicemail: You should connect these devices to the

same telephone jack as the device to make sure that the different devices do not

interfere with one another.

Note

It is possible to connect devices to another telephone jack for the same telephone line (in

another room, for example). However, the devices could interfere with faxing and with each

other.

ENWW Connecting additional devices 15

English

To connect additional devices to the HP LaserJet 3015 all-in-

one and the HP LaserJet 3030 all-in-one

Connect additional devices in the order that is described in the following steps. The output

port for each device is connected to the input port of the next, forming a "chain". If you do

not want to connect a specified device, skip the step that explains it and continue to the

next device.

Note

Do not connect more than three devices to the telephone line.

1. Unplug the power cords for all the devices that you want to connect.

2. If you have not yet connected your device to a telephone line, see

Connecting the

device to a telephone line before proceeding. The device should already be connected

to a telephone jack.

3. Locate the fax ports on the back of the device.

4. Remove the plastic insert from the "telephone" port (the port that is marked with a

telephone icon).

16 Chapter 1 Fax Setup ENWW

5. To connect an internal or external modem on a computer, plug one end of a telephone

cord into the device “telephone” port (the port that is marked with a telephone icon).

Plug the other end of the cord into the modem “line” port.

Note

Some modems have a second “line” port to connect to a dedicated voice line. If you have

two “line” ports, see your modem documentation to make sure that you connect to the

correct “line” port.

6. To connect a caller-ID box, plug a telephone cord into the previous device’s “telephone”

port. Plug the other end of the telephone cord into the caller-D box “line” port.

7. To connect an answering machine, plug a telephone cord into the previous device’s

“telephone” port. Plug the other end of the telephone cord into the answering machine

“line” port.

ENWW Connecting additional devices 17

English

8. To connect a telephone, plug a telephone cord into the previous device’s “telephone”

port. Plug the other end of the telephone cord into the telephone “line” port.

9. After you have finished connecting additional devices, plug all of the devices into their

power sources.

To connect additional devices to the HP LaserJet 3380 all-in-

one

Connect additional devices in the order that is described in the following steps. The output

port for each device is connected to the input port of the next, forming a "chain". If you do

not want to connect a specific device, skip the step that explains it and continue to the next

device.

Note

Do not connect more than three devices to the telephone line.

1. Unplug the power cords for all the devices that you want to connect.

2. If you have not yet connected your device to a telephone line, see

Connecting the

device to a telephone line before proceeding. The device should already be connected

to a telephone jack.

3. Open the print-cartridge door, and then open the left side panel to reveal the fax ports.

4. Remove the plastic insert from the "telephone" port (the port that is marked with the

telephone icon).

18 Chapter 1 Fax Setup ENWW

5. To connect an internal or external modem on a computer, plug one end of a telephone

cord into the device “telephone” port. Plug the other end of the telephone cord into the

modem “line” port.

Note

Some modems have a second “line” port to connect to a dedicated voice line. If you have

two “line” ports, see your modem documentation to make sure that you connect to the

correct “line” port.

6. To connect a caller-ID box, plug a telephone cord into the previous device’s “telephone”

port. Plug the other end of the telephone cord into the caller-ID box “line” port.

7. To connect an answering machine, plug a telephone cord into the previous device’s

“telephone” port. Plug the other end of the telephone cord into the answering machine

“line” port.

ENWW Connecting additional devices 19

English

8. To connect a telephone, plug a telephone cord into the previous device’s “telephone”

port. Plug the other end of the telephone cord into the telephone “line” port.

9. After you have finished connecting additional devices, plug all of the devices into their

power sources.

10. Close the left side panel, and then close the print-cartridge door. When closing the left

side panel, make sure that the fax cords are routed through the upper notch in the

panel.

20 Chapter 1 Fax Setup ENWW

Specifying the fax settings

Before you can begin using the device fax features, you must complete the following tasks:

● Setting the time and date

● Setting the fax header

Note

If you are installing the device software on your computer, you can skip the remaining

instructions in this chapter. The software installer automatically helps you to set up the fax

settings, unless you are using Microsoft Windows® 95 or Windows NT®. See the electronic

User Guide for instructions.

In the United States and many other regions/countries, setting the time, date, and other fax

header information is a legal requirement.

To enter text from the control panel

Use the following instructions to enter information from the device control panel with the

alphanumeric buttons and the <andthe > buttons:

● Numbers: To enter numbers, press the numeric button for the number that you need.

● Letters: To enter letters, repeatedly press the numeric button for the letter that you need

until that letter appears. (For example, if the first letter that you need is a “C,” press 2

repeatedly until a C appears in the control panel display.)

● Punctuation marks: To enter punctuation marks, repeatedly press * until the character

that you need appears in the control panel display.

● Spaces: After entering any character, press the > button twice to create a space after

that character and move the cursor to an insertion point after the space.

● Errors: If you enter a character incorrectly, use the < button to erase the incorrect

character, and then enter the correct character.

Note

For more information on control panel characters, see Using dialing characters.

To set the time and date

To set or change the time and date, use the following steps. If you need help entering any

information, see

To enter text from the control panel.

1. On the control panel, press

ENTER

2. Use the < or the > button to select Time/Date,Header, and then press

ENTER

3. Press

ENTER

to select Time/Date.

4. Use the < or the > button to specify either the 12-hour or the 24-hour clock, and then

press

ENTER

ENWW Specifying the fax settings 21

English

5. Use the alphanumeric buttons to enter the current time.

6. Complete one of the following actions:

If you specified the 12-hour clock, use the < or the > button to move the cursor past the

fourth character. Select 1 for A.M. or 2 for P.M., and then press

ENTER

If you specified the 24-hour clock, press

ENTER

7. Use the alphanumeric buttons to enter the current date.

Make sure that you use two digits to specify the month and day, in that order (for

example, use “05” for May and “01” for the first day of the month of May).

8. Press

ENTER

To set the fax header

To set or change the fax header information, complete the following steps. If you need help

entering any information, see

To enter text from the control panel.

1. On the control panel, press

ENTER

2. Use the < or the > button to select Time/Date,Header, and then press

ENTER

3. Use the < or the > button to select Fax Header, and then press

ENTER

4. Use the alphanumeric buttons to enter your fax number, and then press

ENTER

5. Use the alphanumeric buttons to enter your company name, and then press

ENTER

Note

The maximum number of characters allowed in the fax number is 20. The maximum number

of characters allowed in the company name is 40.

22 Chapter 1 Fax Setup ENWW

Faxing (basic)

This chapter describes some of the basic faxing features that are available on the HP

LaserJet all-in-one. A number of faxing features can be completed through the Toolbox

software as well. For information about the Toolbox, see the electronic User Guide.

●

Loading originals to fax

●

Sending faxes

●

Using manual dial

●

Redialing manually

●

Canceling a fax job

●

Sending faxes by using the software

●

Changing the default contrast setting

●

Changing the default resolution setting

●

Changing the default glass-size setting

●

Selecting tone-dialing or pulse-dialing mode

●

Changing the redial settings

●

Receiving faxes

●

Receiving faxes to your computer

●

Setting the answer mode

●

Changing ring patterns for call answering

●

Changing the rings-to-answer setting

●

Changing autoreduction settings for incoming faxes

●

Blocking or unblocking fax numbers

●

Changing the sound-volume settings

ENWW 23

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Loading originals to fax

Complete the following instructions to load original documents for faxing.

To load fax documents into the automatic document feeder

(ADF)

1. Before loading the fax documents into the automatic document feeder (ADF) input tray,

make sure that nothing is on the scanner glass (HP LaserJet 3030 all-in-one or HP

LaserJet 3380 all-in-one only).

2. Complete one of the following steps:

HP LaserJet 3015 all-in-one: Put the top ends of the document to be faxed print-side-

down in the automatic document feeder (ADF) with the first page to be scanned at the

bottom of the stack.

HP LaserJet 3030 all-in-one or HP LaserJet 3380 all-in-one: Put the top ends of the

document to be faxed print-side-up in the automatic document feeder (ADF) with the

first page to be scanned at the top of the stack.

3. Push the document up against the side of the automatic document feeder (ADF) input

tray.

4. Slide the document into the automatic document feeder (ADF) input tray until it does not

move any farther.

The document is now ready to be faxed.

24 Chapter 2 Faxing (basic) ENWW

To load fax documents on the flatbed scanner

Note

The following instructions do not pertain to the HP LaserJet 3015 all-in-one, which is not

equipped with a flatbed scanner.

1. Before loading the fax documents on the scanner glass, make sure that nothing is in the

automatic document feeder (ADF) input tray.

2. Open the scanner lid.

3. Place the document to be faxed print-side-down on the flatbed scanner, and then close

the scanner lid.

The document is now ready to be faxed.

Note

Make sure that the glass-size setting matches the size of the document that you are faxing.

For more information, see

Changing the default glass-size setting.

CAUTION

To prevent damaging the device, do not allow the scanner lid to fall onto the flatbed scanner

surface. Always close the scanner lid when the device is not in use.

ENWW Loading originals to fax 25

English

Sending faxes

To adjust the resolution for the current fax job

1. Press

RESOLUTION

to show the current resolution setting.

2. Use the < or the > button to select the appropriate resolution setting.

3. Press

ENTER

to save the selection.

Note

This procedure changes the fax resolution for the current fax job. For instructions about

changing the default fax resolution, see

Changing the default resolution setting.

Note

To change the fax contrast or glass-scan size (HP LaserJet 3030 all-in-one or HP LaserJet

3380 all-in-one only), you must change the default settings. See

Changing the default

contrast setting or Changing the default glass-size setting.

To send a fax to one recipient

1. Dial the fax number by using one of the following methods:

Use the alphanumeric buttons on the device control panel to dial the number.

If the fax number you are calling has been assigned to a one-touch key, press that key.

If the fax number you are calling has a speed-dial entry, press

PHONE BOOK

, use the

alphanumeric buttons to enter the speed-dial entry, and then press

ENTER

Note

When dialing by using the alphanumeric buttons, include any pauses or additional numbers

that are necessary for the call, such as an area code, an access code for numbers that are

outside of a PBX system (usually a 9), or a long-distance prefix. See

Using dialing

characters for more information.

2. Load the document into the automatic document feeder (ADF) input tray or onto the

flatbed scanner (HP LaserJet 3030 all-in-one or HP LaserJet 3380 all-in-one only).

If you are scanning from the flatbed scanner (HP LaserJet 3030 all-in-one orHP

LaserJet 3380 all-in-one only), select YES when Send from glass? 1=Yes 2=No

appears, and then press

ENTER

3. Press

FAX

SEND

When the last page of the fax has exited the device, you can start sending another fax,

copying, or scanning.

To fax to numbers you use regularly, you can assign a one-touch key or speed-dial entry.

See

To program speed-dial entries and one-touch keys and To program group-dial entries.

If you have electronic phone books available, you might be able to use them to select

recipients. Electronic phone books are generated by using third-party software programs.

To send a fax to multiple recipients

You can send a fax to several fax numbers at once. If you want to send a fax to a group of

fax numbers that you have assigned to a group-dial entry, see

To send a fax by using a

group-dial entry. If you want to send a fax to a group of numbers (maximum of 20) that have

not been assigned a group-dial entry, see

To send a fax to a group manually (ad hoc faxing).

26 Chapter 2 Faxing (basic) ENWW

In the rare instance that your document does not fit into memory, you must send the

document to each fax number individually or use the Toolbox (see the electronic User

Guide).

Note

The Toolbox is not supported for Microsoft Windows 95 and Windows NT.

To send a fax by using a group-dial entry

1. Load the document into the automatic document feeder (ADF) input tray or onto the

flatbed scanner (HP LaserJet 3030 all-in-one or HP LaserJet 3380 all-in-one only).

2. Select the group by using one of the following methods:

Press the one-touch key for the group.

Press

PHONE BOOK

, press the group-dial entry that is assigned to the group, and then

press

ENTER

3. Press

FAX

SEND

If you are scanning from the flatbed scanner (HP LaserJet 3030 all-in-one orHP

LaserJet 3380 all-in-one only), select YES when Send from glass? 1=Yes 2=No

appears, and then press

ENTER

The device scans the document into memory and sends the fax to each number

specified. If a number in the group is busy or does not answer, the device redials the

number based on its redial setting. If all redial attempts fail, the device updates the fax

activity log with the error and proceeds to the next number in the group.

Note

The fax activity log feature is not supported in the software for Microsoft Windows 95 or

Windows NT, but you can print the fax activity log by using the control panel. For

instructions, see

Printing the fax activity log.

To send a fax to a group manually (ad hoc faxing)

Use the following instructions to send a fax to a group of recipients that has not been

assigned a group-dial entry:

1. Load the document into the automatic document feeder (ADF) input tray or onto the

flatbed scanner (HP LaserJet 3030 all-in-one or HP LaserJet 3380 all-in-one only).

2. Dial the first fax number by using one of the following methods:

Use the alphanumeric buttons.

If the fax number that you are calling has been assigned a one-touch key, press that

key.

If the fax number that you are calling has been assigned a speed-dial entry, press

PHONE

BOOK

, use the alphanumeric buttons to enter the speed-dial entry, and then press

ENTER

Note

When dialing by using the alphanumeric buttons, include any pauses or additional numbers

that are necessary for the call, such as an area code, an access code for numbers that are

outside of a PBX system (usually a 9), or a long-distance prefix. See

Using dialing

characters for more information.

3. Press

ENTER

ENWW Sending faxes 27

English

4. Complete one of the following tasks:

To continue dialing numbers, repeat steps 2 and 3.

If you are finished dialing numbers, go to the next step.

5. Press

FAX

SEND

If you are scanning from the flatbed scanner (HP LaserJet 3030 all-in-one orHP

LaserJet 3380 all-in-one only), select YES when Send from glass? 1=Yes 2=No

appears, and then press

ENTER

6. The device sends the fax to each fax number. If a number in the group is busy or does

not answer, the device redials that number based on its redial setting. If all redial

attempts fail, the device updates the fax activity log by adding the error, and then it

proceeds to the next number in the group.

Note

The fax activity log feature is not supported in the software for Microsoft Windows 95 or

Windows NT, but you can print the fax activity log by using the control panel. For

instructions, see

Printing the fax activity log.

28 Chapter 2 Faxing (basic) ENWW

Using manual dial

Normally, the device dials after you press

FAX

SEND

. At times, however, you might want the

device to dial each number as you press it. For example, if you are charging your fax call to

a calling card, you might need to dial the fax number, wait for the acceptance tone of your

telephone company, and then dial the calling card number. When dialing internationally, you

might need to dial part of the number and then listen for dial tones before continuing to dial.

To use manual dial with the automatic document feeder (ADF)

1. Load the document into the automatic document feeder (ADF) input tray or onto the

flatbed scanner (HP LaserJet 3030 all-in-one or HP LaserJet 3380 all-in-one only).

2. Press

FAX

SEND

3. Begin dialing. The device dials the number as you press each digit. This allows you to

wait for pauses, dial tones, international access tones, or calling card acceptance tones

before continuing to dial.

To use manual dial with the flatbed scanner

Note

Only the HP LaserJet 3030 all-in-one and the HP LaserJet 3380 all-in-one have a flatbed

scanner.

1. Press

FAX

SEND

. The control panel display shows the following message: Send from

glass? 1=Yes 2=No.

2. Press 1 to select YES. The control panel display shows the following message: Load

page:X Press [enter], where X is the page number.

3. Scan a page into memory by placing the sheet print-side-down on the flatbed scanner

and pressing

ENTER

. After scanning the page, the device control panel display

shows the following message: Another page? 1=Yes 2=No.

4. Complete one of the following steps:

If you have more pages to scan, press 1 to select YES, and then repeat step 3 for each

page of the fax job.

If you are finished, press 2 to select NO, and then go to the next step.

5. When finished scanning all pages into memory, begin dialing. The device dials the

number as you press each digit. This allows you to wait for pauses, dial tones,

international access tones, or calling card acceptance tones before continuing to dial.

ENWW Using manual dial 29

English

Redialing manually

If you want to send another document to the last fax number that was dialed, use the

following procedure to redial manually. If you are trying to resend the same document that

you sent the first time, wait until the automatic redial attempts have stopped or until you

have stopped them yourself. Otherwise, the recipient might get the fax twice: once from the

manual redial attempt and once from one of the automatic redial attempts.

Note

To stop the current redial attempt for a fax, or to cancel all pending, automatic redial

attempts for a fax, see

Canceling a fax job. To change redial settings, see Changing the

redial settings.

To redial manually

1. Load the document into the automatic document feeder (ADF) input tray or onto the

flatbed scanner (HP LaserJet 3030 all-in-one or HP LaserJet 3380 all-in-one only).

2. Press

REDIAL

PAUSE

3. Press

FAX

SEND

. The device redials the last number that was dialed and attempts to send

the fax.

If you are scanning from the flatbed scanner (HP LaserJet 3030 all-in-one orHP

LaserJet 3380 all-in-one only), select YES when Send from glass? 1=Yes 2=No

appears, and then press

ENTER

30 Chapter 2 Faxing (basic) ENWW

Canceling a fax job

Use these instructions to cancel a single fax that is currently dialing or a fax that is being

transmitted or received.

To cancel the current fax job

Press

CANCEL

on the control panel. Any pages that have not been transmitted are canceled.

Pressing

CANCEL

also stops group-dial jobs.

To cancel a fax job by using the Fax Job Status

Use this procedure to cancel a fax job in the following situations:

● The device is waiting to redial after encountering a busy signal, an unanswered call, or

a communication error.

● The fax is scheduled to be sent at a future time.

Use the following steps to cancel a fax job by using the Fax Job Status:

1. Press

ENTER

2. Press

ENTER

to select Fax Job status.

3. Use the < or the > button to scroll through pending jobs until you reach the job that you

want to clear.

4. Press

ENTER

to select the job that you want to cancel.

5. Press

ENTER

to confirm that you want to cancel the job.

ENWW Canceling a fax job 31

English

Sending faxes by using the software

This section contains basic instructions for sending faxes by using the software that came

with the device. All other software-related topics are covered in the software Help, which

can be opened from the software-program Help menu.

Note

The fax software and Toolbox are not supported for Windows 95 or Windows NT. The

Toolbox software is not supported for Macintosh.

You can fax electronic documents from your computer if you meet the following

requirements:

● The device is connected directly to your computer or connected to your computer over a

TCP/IP network with an HP Jetdirect print server. See the Start Guide for a complete list

of supported HP Jetdirect print servers.

● The device software is installed on your computer.

● You are using Microsoft Windows 98, Millennium Edition (ME), 2000, or XP, or Mac OS

9.1, 9.2.x, or 10.2.x.

To send a fax from the software (Windows 98, ME, 2000, or XP)

The procedure to send a fax varies according to your specifications. The most typical steps

follow.

1. Click Start, click Programs, and then click hp LaserJet all-in-one Fax. The fax software

appears.

2. Enter the fax number of one or more recipients.

3. Load the document in the automatic document feeder (ADF) input tray.

4. Include a cover page. (This step is optional.)

5. Click Send Now, or click Send Later and select a date and time.

Note

You can also send a fax from the Toolbox by navigating to the Fax Tasks section and

clicking the Fax Send button.

To send a fax from the software (Mac OS 10.2.x)

1. Open the HP Director and click Fax. The fax software appears.

2. Select Addressing from the Copies and Pages drop-down list.

3. Enter the fax number of one or more recipients.

4. Load the document in the automatic document feeder (ADF) input tray.

5. Include a cover page (this step is optional).

6. Click Scan Now, and then click Print.

Note

The steps for Mac OS 9.1 and 9.2.x will vary.

32 Chapter 2 Faxing (basic) ENWW

To send a fax from a third-party application, such as Microsoft

Word (all operating systems)

1. Open a document in a third-party program.

2. Click the File menu, and then click Print.

3. Select the fax print driver from the printer drop-down list. The fax software appears.

4. Complete one of the following:

Windows users: Complete steps 2 through 5 in

To send a fax from the software

(Windows 98, ME, 2000, or XP).

Mac users: Complete steps 2 through 6 in

To send a fax from the software (Mac OS

10.2.x).

ENWW Sending faxes by using the software 33

English

Changing the default contrast setting

The contrast affects the lightness and darkness of an outgoing fax as it is being sent.

To change the default contrast

The default contrast is the contrast that is normally applied to items that are being faxed.

The slider is set to the middle as the default contrast setting.

1. Press

ENTER

2. Use the < or the > button to select Fax setup, and then press

ENTER

3. Use the < or the > button to select Fax Send setup, and then press

ENTER

4. Use the < or the > button to select Def. Light/Dark, and then press

ENTER

5. Use the < button to move the slider to the left to make the fax lighter than the original, or

use the > button to move the slider to the right to make the fax darker than the original.

6. Press

ENTER

to save your selection.

34 Chapter 2 Faxing (basic) ENWW

Changing the default resolution setting

Resolution, in dots per inch (dpi), affects the quality of faxed documents. It also affects the

transmission speed as a higher resolution produces a larger file, which requires more time

to transmit. The factory-set default resolution setting is Fine.

Use this procedure to change the default resolution for all fax jobs to one of the following

settings:

● Standard: This setting provides the lowest quality and the fastest transmission time.

● Fine: This setting provides a higher resolution quality than Standard that is usually

appropriate for text documents.

● Superfine: This setting is best used for documents that mix text and images. The

transmission time is slower than Fine but faster than Photo.

● Photo: This setting produces the best images, but greatly increases the transmission

time.

To change the default resolution setting

1. Press

ENTER

2. Use the < or the > button to select Fax setup, and then press

ENTER

3. Use the < or the > button to select Fax Send setup, and then press

ENTER

4. Use the < or the > button to select Def. Resolution, and then press

ENTER

5. Use the < or the > button to change the resolution setting.

6. Press

ENTER

to save the selection.

Note

For instructions about changing the resolution for the current fax job only, see To adjust the

resolution for the current fax job.

ENWW Changing the default resolution setting 35

English

Changing the default glass-size setting

Note

This feature is not available with the HP LaserJet 3015 all-in-one.

This setting determines what paper size the flatbed scanner scans when you send a fax

from the scanner. The factory-set default is determined by the region/country in which you

purchased the device.

To change the default glass-size setting

1. Press

ENTER

2. Use the < or the > button to select Fax setup, and then press

ENTER

3. Use the < or the > button to select Fax Send setup, and then press

ENTER

4. Use the < or the > button to select Def. Glass Size, and then press

ENTER

5. Use the < or the > button to select the correct paper size setting.

6. Press

ENTER

to save your selection.

The following glass-size settings are available:

● HP LaserJet 3030 all-in-one: A4 or Letter

● HP LaserJet 3380 all-in-one: A4, Letter,orLegal

36 Chapter 2 Faxing (basic) ENWW

Selecting tone-dialing or pulse-dialing mode

Use this procedure to set the device to tone-dialing or pulse-dialing mode. The factory-set

default is Tone. Do not change this setting unless you know that your telephone line cannot

use tone dialing.

To select tone-dialing or pulse-dialing

1. Press

ENTER

2. Use the < or the > button to select Fax setup, and then press

ENTER

3. Use the < or the > button to select Fax Send setup, and then press

ENTER

4. Use the < or the > button to select Dialing Mode, and then press

ENTER

5. Use the < or the > button to select Tone or Pulse, and then press

ENTER

to save

your selection.

Note

The pulse-dialing option is not available in all regions/countries.

ENWW Selecting tone-dialing or pulse-dialing mode 37

English

Changing the redial settings

If the device was unable to send a fax because the receiving fax machine did not answer or

was busy, the device attempts to redial based on the redial-on-busy, redial-on-no-answer,

and redial-on-communication-error options. Use the procedures in this section to turn these

options on or off.

To change the redial-on-busy option

If this option is turned on, the device redials automatically if it receives a busy signal. The

factory-set default for the redial-on-busy option is On.

1. Press

ENTER

2. Use the < or the > button to select Fax setup, and then press

ENTER

3. Use the < or the > button to select Fax Send setup, and then press

ENTER

4. Use the < or the > button to select Redial if busy, and then press

ENTER

5. Use the < or the > button to select On or Off, and then press

ENTER

To change the redial-on-no-answer option

If this option is turned on, the device redials automatically if the receiving machine does not

answer. The factory-set default for the redial-on-no-answer option is Off.

1. Press

ENTER

2. Use the < or the > button to select Fax setup, and then press

ENTER

3. Use the < or the > button to select Fax Send setup, and then press

ENTER

4. Use the < or the > button to select Redial-no answer, and then press

ENTER

5. Use the < or the > button to select On or Off, and then press

ENTER

To change the redial-on-communication-error option

If this option is turned on, the device redials automatically if some sort of communication

error occurs. The factory-set default for the redial-on-communication-error option is On.

1. Press

ENTER

2. Use the < or the > button to select Fax setup, and then press

ENTER

3. Use the < or the > button to select Fax Send setup, and then press

ENTER

4. Use the < or the > button to select Redial Comm Err., and then press

ENTER

5. Use the < or the > button to select On or Off, and then press

ENTER

38 Chapter 2 Faxing (basic) ENWW

Receiving faxes

You can receive faxes to the device or to your computer. In general, incoming faxes to the

device are automatically answered. However, if you change the devices that are connected

to the same telephone line as the device, you must change how the device answers

incoming faxes. See

Setting the answer mode for instructions.

Follow the procedures in this section to manage faxes that are routed to the device.

To receive faxes when you hear fax tones

If you have a telephone line that receives both fax and telephone calls, and you hear fax

tones when you answer the telephone, you can start the receiving process in one of two

ways:

● If you are close to the device, press

FAX

SEND

on the control panel.

● When you answer any telephone connected to the line (an extension telephone) and

hear fax tones, the device should begin answering the call automatically. If not, press 1-

2-3 in sequence on the telephone keypad (in tone-dialing mode only), listen for fax

transmission sounds, and then hang up.

Note

In order for the second method to work, the extension telephone setting must be set to

YES. See

Making an extension telephone available to receive faxes to check or change the

setting.

ENWW Receiving faxes 39

English

Receiving faxes to your computer

To receive faxes to your computer, you must turn on the receive-to-PC setting in the

software (see the device software Help). The receive-to-PC setting can be activated only

from one computer. If for any reason that computer is no longer available, you can use the

following procedure to turn the receive-to-PC setting off from the device control panel.

To turn off the receive-to-PC setting from the control panel

1. Press

ENTER

2. Use the < or the > button to select Fax functions, and then press

ENTER

3. Use the < or the > button to select Stop Recv to PC, and then press

ENTER

confirm your selection.

After you select the Stop Recv to PC setting, any faxes that remain in the device

memory are printed.

Note

You cannot use the receive-to-PC feature if you are using Macintosh software, Windows 95,

or Windows NT.

40 Chapter 2 Faxing (basic) ENWW

Setting the answer mode

Depending on your situation, you can set the device answer mode to Automatic or Manual.

The factory-set default is Automatic.

● Automatic: In this answer mode, the device answers incoming calls after a specified

number of rings or upon recognition of special fax tones. To specify the number of rings,

see Changing the rings-to-answer setting.

● Manual: In this answer mode, the device never answers calls. You must start the fax-

receiving process yourself, either by pressing

FAX

SEND

on the control panel or by picking

up a telephone that is connected to that line and dialing 1-2-3 (in tone-dial mode only).

Note

Although most users leave the answer mode set to Automatic, voice callers who dial the fax

telephone number will hear fax tones if the telephone is not answered, or if they do not hang

up by the specified number of rings-to-answer. If you do not want voice callers to hear fax

tones, use the Manual setting. But remember that fax calls are not received automatically

when the mode is set to Manual.

To set the answer mode

To set or change the answer mode, complete the following steps:

1. On the control panel, press

ENTER

2. Use the < or the > button to select Fax setup, and then press

ENTER

3. Use the < or the > button to select Fax Recv. setup, and then press

ENTER

4. Press

ENTER

to select Answer mode.

5. Use the < or the > button to select Automatic or Manual, and then press

ENTER

The control panel display shows the answer mode setting that you specified.

ENWW Setting the answer mode 41

English

Changing ring patterns for call answering

Ring-pattern or distinctive-ring service is available through some local telephone companies.

The service allows you to have more than one telephone number on a single line. Each

telephone number has a unique ring pattern, so that you can answer voice calls and the

device can answer fax calls.

If you subscribe to a ring-pattern service with your telephone company, you must set the

device to answer the correct ring pattern. Not all regions/countries support unique ring

patterns. Contact your telephone company to determine if this service is available in your

region/country.

Note

If you do not have ring-pattern service and you change the ring-pattern settings to

something other than the default, All Rings, the device might not be able to receive faxes.

The settings are as follows:

● All Rings: The device answers any calls on the telephone line.

● Single: The device answers any calls that produce a single-ring pattern.

● Double: The device answers any calls that produce a double-ring pattern.

● Triple: The device answers any calls that produce a triple-ring pattern.

● Double&Triple: The device answers any calls that produce a double-ring or triple-ring

pattern.

To change ring patterns for call answering

To change ring patterns for call answering, complete the following steps:

1. On the control panel, press

ENTER

2. Use the < or the > button to select Fax setup, and then press

ENTER

3. Use the < or the > button to select Fax Recv. setup, and then press

ENTER

4. Use the < or the > button to select Answer Ring Type, and then press

ENTER

5. Use the < or the > button to select the ring pattern that you want, and then press

ENTER

6. After device installation is complete, ask someone to send a fax in order to verify that

the ring-pattern service is working correctly.

42 Chapter 2 Faxing (basic) ENWW

Changing the rings-to-answer setting

When the answer mode is set to Automatic, the device rings-to-answer setting determines

the number of times the telephone rings before the device answers an incoming call.

If the device is connected to a line that receives both fax and voice calls (a shared line) and

that also uses an answering machine, you might need to adjust the rings-to-answer setting.

The number of rings-to-answer for the device must be greater than the rings-to-answer on

the answering machine. This allows the answering machine to answer the incoming call and

record a message if it is a voice call. When the answering machine answers the call, the

device listens to the call and automatically answers it if it detects fax tones.

The default setting for rings-to-answer is five for the U.S. and Canada, and two for other

countries/regions.

Using the rings-to-answer setting

Use the following table to determine the number of rings-to-answer to use.

Type of telephone line Recommended rings-to-answer setting

Dedicated fax line (receiving only fax calls) Set to a number of rings within the range

displayed on the control panel. (The minimum

and maximum number of rings allowed varies by

country/region.)

One line with two separate numbers and a ring-

pattern service

One or two rings. (If you have an answering

machine or computer voicemail for the other

telephone number, make sure the device is set

to a greater number of rings than the answering

system. Also, see

Changing ring patterns for call

answering.)

Shared line (receiving both fax and voice calls)

with only an attached telephone

Five rings or more.

Shared line (receiving both fax and voice calls)

with an attached answering machine or

computer voicemail

Two rings more than the answering machine or

computer voicemail.

To set the number of rings-to-answer

To set or change the number of rings-to-answer, use the following steps:

1. On the control panel, press

ENTER

2. Use the < or the > button to select Fax setup, and then press

ENTER

3. Use the < or the > button to select Fax Recv. setup, and then press

ENTER

4. Use the < or the > button to select Rings to answer, and then press

ENTER

5. Use the alphanumeric buttons to enter the number of rings-to-answer, and then press

ENTER

ENWW Changing the rings-to-answer setting 43

English

Changing autoreduction settings for incoming faxes

If the fit-to-page option is turned on, the device automatically reduces long faxes up to 75

percent to fit the information on the default paper size (for example, the fax is reduced from

legal to letter size).

If the fit-to-page option is turned off, long faxes print at full size on multiple pages. The

factory-set default for incoming fax autoreduction is On.

If you have the stamp-received faxes option turned on, you might also want to turn on

autoreduction. This reduces the size of the incoming faxes slightly, and prevents the page-

stamp from forcing a fax onto two pages.

Note

Make sure that the paper-size setting matches the size of the paper that is loaded in the

media input tray. To change the default paper size, see the electronic User Guide.

To change autoreduction for incoming faxes

1. Press

ENTER

2. Use the < or the > button to select Fax setup, and then press

ENTER

3. Use the < or the > button to select Fax Recv. setup, and then press

ENTER

4. Use the < or the > button to select Fit to page, and then press

ENTER

5. Use the < or the > button to select On or Off, and then press

ENTER

to save your

selection.

44 Chapter 2 Faxing (basic) ENWW

Blocking or unblocking fax numbers

If you do not want to receive faxes from specific people or businesses, you can block as

many as 30 fax numbers by using the control panel. When you block a fax number and

someone from that number sends you a fax, the control panel display indicates that the

number is blocked, the fax does not print, and the fax is not saved in memory. Faxes from

blocked fax numbers appear in the fax activity log with a “discarded” designation. You can

unblock blocked fax numbers individually or all at one time.

Note

To print a list of numbers that you have blocked, see Printing the block-fax list. To print the

fax activity log, see

Printing the fax activity log.

To block or unblock a fax number

Complete the following steps to block or unblock fax numbers by using the control panel:

1. Press

ENTER

2. Use the < or the > button to select Fax setup, and then press

ENTER

3. Use the < or the > button to select Fax Recv. setup, and then press

ENTER

4. Use the < or the > button to select Block faxes, and then press

ENTER

5. Do one of the following:

To block a fax number, use the < or the > button to select Add entry, and then press

ENTER

. Enter the fax number exactly as it appears in the header (including spaces),

and then press

ENTER

. Enter a name for the blocked number, and then press

ENTER

To unblock a single fax number, use the < or the > button to select Delete entry, and

then press

ENTER

. Use the < or the > button to select the fax number that you want

to delete, and then press

ENTER

to confirm the deletions.

To unblock all blocked fax numbers, use the < or the > button to select Clear all, and

then press

ENTER

. Press

ENTER

again to confirm the deletions.

ENWW Blocking or unblocking fax numbers 45

English

Changing the sound-volume settings

Control the volume of the fax sounds from the device control panel. You can make changes

to the following sounds:

● The fax sounds that are associated with incoming and outgoing faxes

● The ring for incoming faxes

The factory-set default for the fax-sounds volume is Soft. For general information about

controlling volume settings, see the electronic User Guide.

To change the fax-sounds (line-monitor) volume (HP LaserJet

3015)

Complete the following steps to change the fax-sound volume on the the HP LaserJet 3015

all-in-one.

1. Press

ENTER

2. Use the < or the > button to select Common settings, and then press

ENTER

3. Use the < or the > button to select Volume settings, and then press

ENTER

4. Use the < or the > button to select PhoneLine Volume, and then press

ENTER

5. Use the < or the > button to select Off, Soft, Medium,orLoud.

6. Press

ENTER

to save your selection.

To change the fax-sounds (line-monitor) volume (HP LaserJet

3030 all-in-one or the HP LaserJet 3380 all-in-one)

Complete the following steps to change the fax-sounds volume on the HP LaserJet 3030 all-

in-one or the HP LaserJet 3380 all-in-one.

1. Press

VOLUME

on the control panel.

2. Use the < or the > button to select Off, Soft, Medium,orLoud.

3. Press

ENTER

to save your selection.

To change the ring volume

When the device is initially receiving a call, a ring alert is audible. The ring duration length is

based on the local telephone company ring-pattern length. The factory-set default for the

ring volume is Soft.

1. Press

ENTER

2. Use the < or the > button to select Common settings, and then press

ENTER

3. Use the < or the > button to select Volume settings, and then press

ENTER

4. Press the > button once to select Ring volume, and then press

ENTER

5. Use the < or the > button to select Off, Soft, Medium,orLoud.

6. Press

ENTER

to save your selection.

46 Chapter 2 Faxing (basic) ENWW

Faxing (advanced)

This chapter describes advanced faxing features available with your HP LaserJet all-in-one.

Many of these functions also can be performed with the Toolbox software. For more

information about the Toolbox, see the electronic User Guide.

●

About speed-dial entries, one-touch keys, and group-dial entries

●

Using dialing characters

●

Inserting a dial prefix

●

Sending a delayed fax

●

Sending a fax by dialing from a telephone

●

Changing the detect-dial-tone setting

●

Using billing codes

●

Reprinting a fax

●

Deleting faxes from memory

●

Using fax forwarding

●

Making an extension telephone available to receive faxes

●

Using fax polling

●

Changing the silence-detect mode

●

Creating stamp-received faxes

●

Setting the fax-error-correction mode

●

Changing the V.34 setting

ENWW 47

English

About speed-dial entries, one-touch keys, and group-dial entries

You can store frequently dialed fax numbers or groups of fax numbers as one-touch keys,

speed-dial entries, or group-dial entries.

In the device phone book, a total of 120 entries are available for speed-dial entries and

group-dial entries. For example, if you program 100 of the entries as speed-dials, the

remaining 20 can be used for group-dials.

See the following procedures for more information about how to use speed-dial entries, one-

touch keys, and group-dial entries.

To program speed-dial entries and one-touch keys

Speed-dial entries 1 through 9 (HP LaserJet 3380 all-in-one) or 1 through 7 (HP LaserJet

3015 all-in-one or HP LaserJet 3030 all-in-one) are also associated with their corresponding

one-touch keys on the control panel. The one-touch keys can be used for speed-dial or

group-dial entries. A maximum of 50 characters can be entered for a single fax number.

Note

Speed-dial entries, one-touch keys, and group-dial entries are more easily programmed

from the software. For instructions about programming speed-dial entries, one-touch keys,

and group-dial entries using the device software, see the electronic User Guide.

Complete the following steps to program speed-dial entries and one-touch keys from the

device control panel:

1. Press

ENTER

2. Use the < or the > button to select Fax setup, and then press

ENTER

3. Press

ENTER

to select Phone Book.

4. Press

ENTER

to select Individual setup.

5. Press

ENTER

to select Add.

6. Use the alphanumeric buttons to enter the speed-dial entry number that you want to

associate with this fax number, and then press

ENTER

. Choosing a number from 1

to 9 (HP LaserJet 3380 all-in-one) or 1 to 7 (HP LaserJet 3015 all-in-one or HP LaserJet

3030 all-in-one) also associates the fax number with the corresponding one-touch key.

Note

When typing a fax number, press

PAUSE

REDIAL

until a comma (,) appears to if you want to

insert a pause in the dialing sequence, or press * until W appears if you want the device to

wait for a dial tone.

7. Use the alphanumeric buttons to enter the fax number. Include any pauses or other

needed numbers, such as an area code, an access code for numbers outside a PBX

system (usually a 9 or 0), or a long distance prefix.

8. Press

ENTER

9. Use the alphanumeric buttons to enter a name for the fax number. To do so, repeatedly

press the alphanumeric button for the letter that you need until the letter appears. (For a

list of characters, see

Using dialing characters.)

Note

To insert punctuation, press the asterisk (*) button repeatedly until the character that you

want appears, and then press the > buttton to go to the next space.

48 Chapter 3 Faxing (advanced) ENWW

10. Press

ENTER

to save the information.

11. If you have more speed-dial entries or one-touch keys to program, repeat steps 1

through 10.

To delete speed-dial entries and one-touch keys

1. Press

ENTER

2. Use the < or the > button to select Fax setup, and then press

ENTER

3. Press

ENTER

to select Phone Book.

4. Press

ENTER

to select Individual setup.

5. Use the < or the > button to select Delete, and then press

ENTER

6. Use the alphanumeric buttons to enter the number of the speed-dial entry you want to

delete, and then press

ENTER

7. Press

ENTER

to confirm the deletion.

To program speed-dial entries or one-touch keys quickly

Note

The following procedure cannot be used to program a group-dial entry. For group-dial entry

instructions, see

To program group-dial entries.

Complete the following steps to program speed-dial entries and one-touch keys easily from

the device control panel:

1. Complete one of the following tasks:

On the device control panel, press

PHONE BOOK

, enter an unprogrammed speed-dial

entry, and then press

ENTER

Press an unprogrammed one-touch key. The control panel display notifies you that the

speed-dial entry or one-touch key has not been programmed.

2. Press

ENTER

to program the speed-dial entry or one-touch key.

3. Enter the fax number, and then press

ENTER

. Include pauses, or other needed

numbers, such as an area code, an access code for numbers outside a PBX system

(usually a 9 or 0), or a long-distance prefix. (See

Using dialing characters for more

information.)

Note

When entering a fax number, press

PAUSE

REDIAL

until a comma (,) appears to insert a pause

in the dialing sequence. Press * until W appears if you want the device to wait for a dial tone.

4. Use the alphanumeric buttons to enter a name for the fax number. To do so, repeatedly

press the alphanumeric button for the letter that you need until the letter appears. (For a

list of characters, see

Using dialing characters.)

5. Press

ENTER

to save the information.

ENWW About speed-dial entries, one-touch keys, and group-dial entries 49

English

To manage group-dial entries

If you send information to the same group of people on a regular basis, you can program a

group-dial entry to simplify the task. Group-dial entries are composed of speed-dial entries.

Group-dial entries using numbers 1 through 9 (HP LaserJet 3380 all-in-one) or 1 through 7

(HP LaserJet 3015 all-in-one or HP LaserJet 3030 all-in-one) are also associated with the

corresponding one-touch key on the control panel.

Any individual speed-dial entry can be added to a group. All group members must have

programmed speed-dial entries or one-touch keys assigned to them before being added to

the group-dial entry.

Use the following instructions to manage your group-dial entries.

Note

Speed-dial entries, one-touch keys, and group-dial entries are more easily programmed

from the software. For instructions about programming speed-dial entries, one-touch keys,

and group-dial entries by using the Toolbox, see the electronic User Guide.

To program group-dial entries

1. Assign a speed-dial entry to each fax number that you want in the group. (For

instructions, see

To program speed-dial entries and one-touch keys.)

2. Press

ENTER

3. Use the < or the > button to select Fax setup, and then press

ENTER

4. Press

ENTER

to select Phone Book.

5. Use the < or the > button to select Group setup, and then press

ENTER

6. Use the < or the > button to select Add/Edit group, and then press

ENTER

7. Use the alphanumeric buttons to enter the number that you want to associate with this

group, and then press

ENTER

. Selecting 1 through 9 (HP LaserJet 3380 all-in-one)

or 1 through 7 (HP LaserJet 3015 all-in-one or HP LaserJet 3030 all-in-one) also

associates the group with the corresponding one-touch key.

8. Use the alphanumeric buttons to enter a name for the group, and then press

ENTER

9. Complete one of the following steps:

Press a one-touch key, and then press

ENTER

again to confirm the addition. Repeat

this step for each group member you want to add.

Select Phone Book, and then select the speed-dial entry for the group member you

want to add. Press

ENTER

to confirm the addition. Repeat this step for each group

member you want to add.

10. When you are finished, press

ENTER

11. If you have more group-dial entries to assign, press

ENTER

, and then repeat steps 1

through 10.

To delete group-dial entries

1. Press

ENTER

2. Use the < or the > button to select Fax setup, and then press

ENTER

3. Press

ENTER

to select Phone Book.

4. Use the < or the > button to select Group setup, and then press

ENTER

50 Chapter 3 Faxing (advanced) ENWW

5. Use the < or the > button to select Delete group, and then press

ENTER

6. Using the alphanumeric buttons, enter the number of the group-dial that you want to

delete, and then press

ENTER

7. Press

ENTER

to confirm the deletion.

To delete an individual from a group-dial entry

1. Press

ENTER

2. Use the < or the > button to select Fax setup, and then press

ENTER

3. Press

ENTER

to select Phone Book.

4. Use the < or the > button to select Group setup, and then press

ENTER

5. Use the < or the > button to select Del. # in group, and then press

ENTER

6. Use the < or the > button to select the individual you want to delete from the group.

7. Press

ENTER

to confirm the deletion.

8. Complete one of the following tasks:

Repeat steps 6 and 7 to delete other individuals from the group.

Press

CANCEL

if you are finished.

Note

Deleting a speed-dial entry also deletes that entry from any group-dial entries that included

that speed-dial entry.

To delete all phone book entries

You can delete all speed-dial entries, one-touch keys, and group-dial entries that are

programmed in the device.

CAUTION

After speed-dial entries, one-touch keys, and group-dial entries are deleted, they cannot be

recovered.

1. Press

ENTER

2. Use the < or the > button to select Fax setup, and then press

ENTER

3. Press

ENTER

to select Phone Book.

4. Use the < or the > button to select Delete all, and then press

ENTER

5. Press

ENTER

to confirm the deletion.

ENWW About speed-dial entries, one-touch keys, and group-dial entries 51

English

Using dialing characters

When using the control panel to enter your name in the header or enter a name for a one-

touch key, speed-dial entry, or group-dial entry, press the appropriate alphanumeric button

repeatedly until the letter that you need appears. Then, press the > button to select that

letter and move to the next space. This table shows which letters and numbers appear on

each alphanumeric button when the default language is set to English:

button number characters

1 1

2 ABCabc2

3 DEFdef3

4 GHIghi4

5 JKLjkl5

6 MNOmno6

7 PQRSpqrs7

8 TUVtuv8

9 WXYZwxyz9

0 0

* ()+-./,“*&@

# space #

To insert a pause

You can insert pauses into a fax number that you are dialing or programming to a one-touch

key, speed-dial entry, or group-dial entry. Pauses are often needed when dialing

internationally or connecting to an outside line.

● Press

PAUSE

REDIAL

to insert a pause in your dialing sequence. A comma (,) appears on

the control panel display, indicating that the pause will occur at that point in the dialing

sequence.

● Press * repeatedly until W appears on the control panel display to have the device wait

for a dial tone before dialing the rest of the telephone number.

● Press * repeatedly until R appears on the control panel display to have the device

perform a hook flash.

52 Chapter 3 Faxing (advanced) ENWW

Inserting a dial prefix

A dial prefix is a number or group of numbers that are automatically added to the beginning

of every fax number you enter at the control panel or from the software. The maximum

number of characters for a dial prefix is 50.

The default setting is Off. You might want to turn this setting on and enter a prefix if, for

example, you have to dial a number such as 9 to get a telephone line outside of your

company telephone system. While this setting is activated, you can dial a fax number

without the dial prefix by using manual dial. For instructions, see

Using manual dial.

To set the dial prefix

1. Press

ENTER

2. Use the < or the > button to select Fax setup, and then press

ENTER

3. Press the > button once to select Fax Send setup, and then press

ENTER

4. Use the < or the > button to select Dial Prefix, and then press

ENTER

5. Use the < or the > button to select On or Off, and then press

ENTER

6. If you selected On, use the alphanumeric buttons to enter the prefix, and then press

ENTER

. You can use numbers, pauses, and dialing symbols.

ENWW Inserting a dial prefix 53

English

Sending a delayed fax

You can schedule a fax to be sent automatically at a future time to one or more people.

When you complete this procedure, the device scans the document into memory and

returns to the Ready state so that you can perform other tasks.

Note

If the device cannot transmit the fax at the scheduled time, that information is indicated on

the fax call report (if that option is turned on) or recorded in the fax activity log. The

transmittal might be halted because the fax-sending call is not answered, or because a busy

signal stops the redial attempts. (See

Setting print times for the fax call report and Printing

the fax activity log for more information.)

If you have set a fax to be sent at a future time but you need to add something to it, you can

send the additional information as another job. All faxes that are scheduled to go to the

same fax number at the same time are delivered as individual faxes.

To send a delayed fax

1. Load the document into the automatic document feeder (ADF) input tray or onto the

flatbed scanner (HP LaserJet 3030 all-in-one or HP LaserJet 3380 all-in-one only).

2. Press

ENTER

3. Use the < or the > button until Fax functions appears, and then press

ENTER

4. Use the < or the > button until Send fax later appears, and then press

ENTER

5. Use the alphanumeric buttons to enter the start time, and then complete one of the

following tasks:

If the device is set to the 12-hour time mode, use the > button to move the cursor past

the fourth character to set A.M. or P.M. Select 1 for A.M. or select 2 for P.M., and then

press

ENTER

If the device is set to the 24-hour time mode, press

ENTER

6. Complete one of the following tasks:

Use the alphanumeric buttons to enter the date, and then press

ENTER

Accept the default date by pressing

ENTER

7. Enter the fax number, enter the speed-dial entry, or press the one-touch key. (This

feature does not support undefined (ad hoc) groups.)

8. Press

ENTER

FAX

SEND

. The device scans the document into memory and sends it

at the designated time.

54 Chapter 3 Faxing (advanced) ENWW

Sending a fax by dialing from a telephone

Occasionally, you might want to dial a fax number from a telephone that is connected to the

same line as the device. For example, if you are sending a fax to a person whose device is

in the manual receive mode, you can precede the fax with a voice call to let that person

know that the fax is coming.

To send a fax by dialing from a telephone

Note

The telephone must be connected to the "telephone" port (the port that is marked with a

telephone icon).

1. Load the document into the automatic document feeder (ADF) input tray.

Note

You cannot use the flatbed scanner (HP LaserJet 3030 all-in-one or HP LaserJet 3380 all-in-

one only) when sending a fax by dialing from a telephone.

2. Pick up the handset of a telephone that is connected to the same line as the device.

Dial the fax number by using the telephone keypad.

3. When the recipient answers, instruct the person to start the fax machine.

4. When you hear the fax tones, press

FAX

SEND

, wait until Connecting appears on the

control panel display, and then hang up the telephone.

ENWW Sending a fax by dialing from a telephone 55

English

Changing the detect-dial-tone setting

Normally, the device begins dialing a fax number immediately. If you are using the device

on the same line as your telephone, turn on the detect-dial-tone setting. This prevents the

device from sending a fax while someone is on the telephone.

The factory-set default for detect dial tone is On for France and Hungary, and Off for all

other regions/countries.

To change the detect-dial-tone setting

1. Press

ENTER

2. Use the < or the > button to select Fax setup, and then press

ENTER

3. Press > once to select Fax Send setup, and then press

ENTER

4. Use the < or the > button to select Detect dial tone, and then press

ENTER

5. Use the < or the > button to select On or Off, and then press

ENTER

56 Chapter 3 Faxing (advanced) ENWW

Using billing codes

If the billing codes feature has been turned on, the user will be asked to enter a billing code

for each fax. The billing number is credited for each fax page that is sent. This includes all

types of faxes except for poll-received, fax-forwarded, or computer-downloaded faxes. For

an undefined group or a group-dial fax, the billing number is credited for each successful fax

that is sent to each destination. To print a report that shows the total for each billing code,

see

Printing the billing-code report.

The factory-set default for the billing-code setting is Off. The billing code can be any number

from 1 through 250.

To change the billing-code setting

1. Press

ENTER

2. Use the < or the > button to select Fax setup, and then press

ENTER

3. Use the < or the > button to select Fax Send setup, and then press

ENTER

4. Use the < or the > button to select Billing codes, and then press

ENTER

5. Use the < or the > button to select On or Off, and then press

ENTER

To use billing codes

1. Enter the phone number manually, by one-touch key, or by speed-dial or group-dail

entry.

2. Load the original in the automatic document feeder (ADF) input tray or on the flatbed

scanner (HP LaserJet 3030 all-in-one or HP LaserJet 3380 all-in-one only).

3. Press

FAX

SEND

4. Enter the billing code, and then press

FAX

SEND

The fax job is sent and recorded in the billing-code report. For information about printing the

billing-code report, see

Printing the billing-code report.

ENWW Using billing codes 57

English

Reprinting a fax

If you want to reprint a fax because the print cartridge was empty or if the fax was printed on

the wrong type of media, you can try to reprint it. The amount of memory that is available

determines the actual number of faxes that are stored for reprinting. The most recent fax

prints first; the oldest fax that is in storage prints last.

These faxes are stored continuously. Reprinting them does not clear them from the

memory. To clear these faxes from the memory, see

Deleting faxes from memory.

To reprint a fax

Use the following steps to reprint a fax:

Note

You do not need to use this procedure if the fax does not print because of a jam or because

the media is completely depleted. During these situations, faxes are received to memory. As

soon as you clear the jam or replenish the media, fax printing automatically resumes.

1. Press

ENTER

2. Press the > button once. Fax functions appears.

3. Press

ENTER

4. Use the < or the > button until Reprint last appears.

5. Press

ENTER

. The device begins reprinting the most recently printed fax.

Note

To stop the printing at any time, press

CANCEL

58 Chapter 3 Faxing (advanced) ENWW

Deleting faxes from memory

Use this procedure only if you are concerned that someone else has access to your device

and might try to reprint faxes from the memory.

CAUTION

In addition to clearing the reprint memory, this procedure clears any fax that is currently

being sent, unsent faxes that are pending redial, faxes that are scheduled to be sent at a

future time, and faxes that are not printed or forwarded.

To delete faxes from memory

1. Press

ENTER

2. Press the > button once to display Fax functions, and then press

ENTER

3. Use the < or > button to select Clear saved faxs, and then press

ENTER

4. Press

ENTER

to confirm the deletion.

ENWW Deleting faxes from memory 59

English

Using fax forwarding

You can set your device to forward incoming faxes to another fax number. When the fax

arrives at your device, it is stored in the memory. The device then dials the fax number that

you have specified and sends the fax. If the device cannot forward a fax because of an error

(for example, the number is busy) and repeated redial attempts are unsuccessful, your

device prints the fax.

If the device runs out of memory while receiving a fax, it terminates the incoming fax and

only forwards the pages and partial pages that have been stored in the memory.

When it is using the fax-forwarding feature, the device (rather than the computer) must be

receiving the faxes, and the answer mode must be set to Automatic (see

Setting the answer

mode).

To use fax forwarding

1. Press

ENTER

2. Use the < or the > button to select Fax setup, and then press

ENTER

3. Use the < or the > button to select Fax Recv. setup, and then press

ENTER

4. Use the < or the > button to select Forward fax, and then press

ENTER

5. Press the > button to select On or Off, and then press

ENTER

6. If you turn on the fax-forwarding feature, use the alphanumeric buttons to specify the

fax number the fax is to be sent, and then press

ENTER

to save your selection.

60 Chapter 3 Faxing (advanced) ENWW

Making an extension telephone available to receive faxes

With this setting turned on, you can alert the device to pick up the incoming fax call by

pressing 1-2-3 sequentially on the telephone keypad (in tone-dial mode only). The default

setting is On. Turn this setting off only if you use pulse dialing or if you have a service from

your telephone company that also uses the 1-2-3 sequence. The telephone company

service does not work if it conflicts with the device.

To make an extension telephone available to receive faxes

1. Press

ENTER

2. Use the < or the > button to select Fax setup, and then press

ENTER

3. Use the < or the > button to select Fax Recv. setup, and then press

ENTER

4. Use the < or the > button to select Extension Phone, and then press

ENTER

5. Use the < or the > button to select On or Off, and then press

ENTER

to save your

selection.

ENWW Making an extension telephone available to receive faxes 61

English

Using fax polling

If someone else has set up a fax to be polled, you can request that the fax be sent to your

device. (This is known as polling another machine).

To poll (request a fax from) another fax machine

1. Press

ENTER

2. Use the < or the > button to select Fax functions, and then press

ENTER

3. Use the < or the > button to select Polling receive, and then press

ENTER

4. Use the alphanumeric buttons to enter the number of the fax machine that you want to

request the fax from, and then press

ENTER

Your device dials the other fax machine and requests the fax.

62 Chapter 3 Faxing (advanced) ENWW

Changing the silence-detect mode

This setting controls whether or not you can receive faxes from older-model fax machines

that do not emit a fax signal during fax transmissions. At the time of this publication, these

silent-model fax machines represented very few of the fax machines in use. The default

setting is Off. The silence-detect mode setting should be changed only if you regularly

receive faxes from someone who uses an older-model fax machine.

To change the silence-detect mode

1. Press

ENTER

2. Use the < or the > button to select Fax setup, and then press

ENTER

3. Use the < or the > button to select Fax Recv. setup, and then press

ENTER

4. Use the < or the > button to select Silence Detect, and then press

ENTER

5. Use the < or the > button to select On or Off, and then press

ENTER

to save your

selection.

ENWW Changing the silence-detect mode 63

English

Creating stamp-received faxes

The device prints the sender identification information at the top of each received fax. You

can also choose to have your own header information included on each received fax to

confirm the date and time that the fax was received. The factory-set default for stamp-

received faxes is Off.

Note

This option applies only to received faxes that the device prints.

To make stamp-received faxes available

1. Press

ENTER

2. Use the < or the > button to select Fax setup, and then press

ENTER

3. Use the < or the > button to select Fax Recv. setup, and then press

ENTER

4. Use the < or the > button to select Stamp faxes, and then press

ENTER

5. Use the < or the > button to select On or Off, and then press

ENTER

to save your

selection.

64 Chapter 3 Faxing (advanced) ENWW

Setting the fax-error-correction mode

Normally, the device monitors the signals on the telephone line while it is sending or

receiving a fax. If the device detects an error during the transmission and the error-

correction setting is On, the device can request that the portion of the fax be resent. The

factory-set default for error correction is On.

You should turn off error correction only if you are having trouble sending or receiving a fax,

and you are willing to accept the errors in the transmission. Turning off the setting might be

useful when you are trying to send a fax overseas, or receive one from overseas, or if you

are using a satellite telephone connection.

To change the error-correction setting

1. Press

ENTER

2. Use the < or the > button to select Fax setup, and then press

ENTER

3. Use the < or the > button to select All faxes, and then press

ENTER

4. Use the < or the > button to select Error correction, and then press

ENTER

5. Use the < or the > button to select On or Off, and then press

ENTER

to save your

selection.

ENWW Setting the fax-error-correction mode 65

English

Changing the V.34 setting

The V.34 setting is the modem protocol that the device uses to send faxes. It is the

worldwide standard for full-duplex modems that send and receive data across telephone

lines at up to 33,600 bits per second (bps). The factory-set default for the V.34 setting is On.

You should change the V.34 setting only if you are having trouble sending or receiving a fax

from a particular device. Turning off the setting might be useful when you are trying to send

a fax overseas, or receive one from overseas, or if you are using a satellite telephone

connection.

To change the V.34 setting

1. Press

ENTER

2. Use the < or the > button to select Fax setup, and then press

ENTER

3. Use the < or the > button to select All faxes, and then press

ENTER

4. Use the < or the > button to select V.34, and then press

ENTER

5. Use the < or the > button to select On or Off, and then press

ENTER

66 Chapter 3 Faxing (advanced) ENWW

Fax Logs and Reports

This chapter describes the logs and reports you can produce with your HP LaserJet all-in-

one device.

●

Printing the fax activity log

●

Printing a fax call report

●

Setting print times for the fax call report

●

Including the first page of each fax on the fax call report

●

Printing a phone book report

●

Printing the billing-code report

●

Printing the block-fax list

●

Printing all fax reports

ENWW 67

English

Printing the fax activity log

The fax activity log provides a chronological history of the last 40 faxes that were received,

sent, or deleted, and any errors that occurred. A fax activity log includes the following

information:

● All faxes that have been received to the device

● All faxes that have been sent from the control panel

● All faxes that have been sent from the Toolbox and the fax software driver

● All faxes that have been sent from the HP Workplace (for Macintosh-compatible

computers that are directly connected to the device)

To print the fax activity log

Use the following steps to print a fax activity log:

1. Press

ENTER

2. Use the < or the > button to select Reports, and then press

ENTER

3. Use the < or the > button to select Fax Activity log, and then press

ENTER

4. Press

ENTER

to select Print log now. The device exits the Menu settings and prints

the log.

To set the fax activity log to print automatically

You can decide whether or not you want the fax log to print automatically after every 40

entries. The factory-set default is On. Use the following steps to set the fax activity log to

print automatically:

1. Press

ENTER

2. Use the < or the > button to select Reports, and then press

ENTER

3. Use the < or the > button to select Fax Activity log, and then press

ENTER

4. Press the > button once to select Auto Log Print, and then press

ENTER

5. Use the < or the > button to select On, and then press

ENTER

to confirm your

selection.

68 Chapter 4 Fax Logs and Reports ENWW

Printing a fax call report

A fax call report is a brief report that indicates the status of the last fax that was sent or

received.

To print a fax call report

1. Press

ENTER

2. Use the < or the > button to select Reports, and then press

ENTER

3. Use the < or the > button to select Fax Call report, and then press

ENTER

4. Press

ENTER

to select Print report now. The device exits the Menu settings and

prints the report.

Note

To set the fax call report to print automatically, see Setting print times for the fax call report.

ENWW Printing a fax call report 69

English

Setting print times for the fax call report

You can set the device to print a fax call report after any of the following events:

● Every fax error (the factory-set default)

● Send fax error

● Receive fax error

● Every fax

● Send fax only

● Never

Note

If you select Never, you will have no indication that a fax failed to be transmitted unless you

print a fax activity log.

To set the print times for the fax call report

Use the following steps to set when the fax call report is printed:

1. Press

ENTER

2. Use the < or the > button to select Reports, and then press

ENTER

3. Use the < or the > button to select Fax Call report, and then press

ENTER

4. Press the > button once to select Print report, and then press

ENTER

5. Use the < or the > button to select the option for when you want the fax call reports to

be printed.

6. Press

ENTER

to save your selection.

The following print-time options are available:

● Every error: The device prints a report each time an error occurs.

● Send error: The device prints a report when an error occurs while the device is sending

a fax.

● Receive error: The device prints a report when an error occurs while the device is

receiving a fax.

● Every fax: The device prints a report when a fax is sent or received.

● Send fax only: The device prints a report when a fax is sent.

● Never: A report is never printed.

70 Chapter 4 Fax Logs and Reports ENWW

Including the first page of each fax on the fax call report

If this option is turned on and the page image still exists in the device memory, the fax call

report includes a thumbnail (50-percent reduction) of the first page of the most recent fax

that was sent or received. The factory-set default for this option is On.

To include the first page of each fax on the fax call report

Use the following steps to include the first page of each fax on the fax call report:

1. Press

ENTER

2. Use the < or the > button to select Reports, and then press

ENTER

3. Use the < or the > button to select Fax Call report, and then press

ENTER

4. Use the < or the > button to select Include 1st page, and then press

ENTER

5. Use the < or the > button to select On or Off, and then press

ENTER

to confirm your

selection.

ENWW Including the first page of each fax on the fax call report 71

English

Printing a phone book report

A phone book report lists the fax numbers that are assigned to the one-touch buttons and

speed-dial and group-dial entries.

To print a phone book report

Use the following steps to print a one-touch, speed-dial, and group-dial report:

1. Press

ENTER

2. Use the < or the > button to select Reports, and then press

ENTER

3. Use the < or the > button to select PhoneBook report, and then press

ENTER

. The

device exits the Menu settings and prints the report.

72 Chapter 4 Fax Logs and Reports ENWW

Printing the billing-code report

The billing-code report is a printed list of all of the fax billing codes and the total number of

faxes that have been billed to each code.

Note

After this report is printed, all billing data is deleted.

To print the billing-code report

1. Press

ENTER

2. Use the < or the > button to select Reports, and then press

ENTER

3. Use the < or the > button to select Billing report, and then press

ENTER

. The device

exits the Menu settings and prints the report.

ENWW Printing the billing-code report 73

English

Printing the block-fax list

Use this procedure to print a list of the blocked fax numbers. For information about blocking

fax numbers, see

Blocking or unblocking fax numbers.

To print the block-fax list

1. Press

ENTER

2. Use the < or the > button to select Reports, and then press

ENTER

3. Use the < or the > button to select Block Fax list, and then press

ENTER

. The

device exits the Menu settings and prints the list.

74 Chapter 4 Fax Logs and Reports ENWW

Printing all fax reports

Use this procedure to print all of the following reports at one time:

● Fax activity log

● One-touch, speed-dial, and group-dial report

● Configuration report

● Block-fax list

● Billing report (if the option is turned on)

To print all fax reports

Use the following steps to print all fax reports:

1. Press

ENTER

2. Use the < or the > button to select Reports, and then press

ENTER

3. Use the < or the > button to select All fax reports, and then press

ENTER

. The

device exits the Menu settings and prints the reports.

ENWW Printing all fax reports 75

English

76 Chapter 4 Fax Logs and Reports ENWW

Troubleshooting

Use the information in this chapter to troubleshoot general fax issues.

●

Is your fax set up correctly?

●

General fax problems

●

Fax-receiving problems

●

Fax-sending problems

●

Media-handling problems

●

Viewing the electronic User Guide

ENWW 77

English

Is your fax set up correctly?

Use the following checklist to help you define what is causing any faxing problems you

might be encountering.

● Are you using the fax cord that was supplied with the device? This device has been

tested with the supplied fax cord and was proven to meet device specifications. If you

are not using the supplied fax cord, reinstall it.

● Is the fax cord installed in the correct port on the device? It should be plugged into the

"line" port (the port that is marked with a

(HP LaserJet 3015 all-in-one or HP

LaserJet 3030 all-in-one) or with an "L" (HP LaserJet 3380 all-in-one)). See

Connecting

the device to a telephone line for details.

● Is the fax cord seated in the port on the device? Disconnect and reconnect the fax

cord to make sure that it is well seated in the correct port.

● Is the telephone jack working properly? Verify that a dial tone exists by attaching a

telephone to the jack on the wall. Can you hear a dial tone and can you make a

telephone call?

What type of telephone line are you using?

● Dedicated line: A unique fax/telephone number assigned to receive or send faxes. The

fax cord should be connected to the device "line" port (the port that is marked with a

icon (HP LaserJet 3015 all-in-one or HP LaserJet 3030 all-in-one) or with an "L" (HP

LaserJet 3380 all-in-one)).

● Shared telephone line: A system where both telephone calls and faxes are received or

sent by using the same telephone number and telephone line. A single, standard

telephone line can perform only one function at a time. You cannot send a fax while

talking on the telephone or while connecting to the Internet if you use the same

telephone line for telephone calls and fax jobs.

● PBX system: A business-environment telephone system. Standard home telephones

and the HP LaserJet all-in-one devices use an analog telephone signal. Some PBX

systems are digital and might be incompatible with standard telephones and with

devices such as the HP LaserJet all-in-one.

● Roll-over lines: A telephone system feature where, when one incoming line is busy, the

next call “rolls over” to the next available line. Try attaching the device to the first

incoming telephone line. The device will answer the telephone after it rings the number

of times that is specified in the device rings-to-answer setting. (See

Changing the rings-

to-answer setting.)

● Distinctive ring service: The telephone company can assign two telephone numbers to

one physical line and assign a distinctive ring pattern to each number. Make sure that

the device is set to respond to the correct distinctive ring pattern that your telephone

service provider assigned to the fax telephone number. (See

Changing ring patterns for

call answering.) This service is not available in all regions/countries. Make sure that

your telephone company provides this service before changing the setting.

78 Chapter 5 Troubleshooting ENWW

Are you using a telephone-line splitter?

A telephone-line splitter is a device used to split two or more telephone lines from the same

jack. Confusion can result from the existence of two different kinds of splitters. Parallel

splitters (also called “T” splitters) split a single line into two equal jacks, allowing two devices

to be plugged into the same line.

Line1/Line 2 splitters provide two unique telephone line outlets from a single jack with two

unique telephone numbers (two telephone lines are connected to a single jack). A Line1/

Line2 splitter must be used if you have a fax line and a voice line that are controlled by the

same jack. See

To connect the device to a jack that controls two telephone lines for

instructions.

Not all splitters are compatible with the device, and not all regions/countries support the use

of splitters.

Note

Hewlett-Packard does not recommend using parallel, or “T”, splitters with the device,

because they can degrade the quality of the telephone signal. If you need to attach a

second device to the telephone line along with the device, plug the second device into the

device “telephone” port (the port that is marked with a telephone icon). See

Connecting

additional devices for instructions.

Are you using a surge-protection device?

This is a device that is used between the jack in the wall and the device to protect the

device against electrical power that passes through the telephone lines. These can cause

some fax communication problems by degrading the quality of the telephone signal. If you

are having problems sending or receiving faxes and are using one of these devices,

connect the device directly to the telephone jack to determine if the problem is with the

surge-protection device.

Are you using a telephone company voice-messaging service?

A voice-messaging service can be used to replace telephone-answering devices. If the

messaging service rings-to-answer setting is lower than the device rings-to-answer setting,

the messaging service answers the call and the device is not able to receive faxes. If the

device rings-to-answer setting is lower than that of the messaging service, the device

answers all of the calls and no call is ever routed to the messaging service. The only voice-

messaging solution that can be used successfully with the device is a standalone telephone-

answering machine.

Are you using an answering machine?

An answering machine should be connected directly to the port that is labeled with the

telephone icon, or it should be shared on the same telephone-line extension.

Set the device rings-to-answer setting for at least one ring more than the number of rings for

which the answering machine is set. See

Changing the rings-to-answer setting for more

information.

Note

If an answering machine is connected to the same telephone line but on a different jack (in

another room, for example), it might interfere with the device’s ability to receive faxes.

ENWW Is your fax set up correctly? 79

English

General fax problems

Use the tables in this section to solve fax problems.

Issue Cause Solution

The document stops feeding

in the middle of faxing.

The maximum length of a page

that you can load is 381 mm

(15 inches). Faxing of a longer

page stops at 381 mm (15

inches).

If no jam exists and less than

one minute has elapsed, wait a

moment before pressing

CANCEL

. If a jam exists, for

information about removing

jams and other troubleshooting

and maintenance tips, see the

electronic User Guide. Then,

resend the job.

If the item is too small, it can

jam inside the automatic

document feeder (ADF).

(HP LaserJet 3015 all-in-one)

The minimum page size for the

automatic document feeder

(ADF) is 74 by 105 mm (2.9 by

4 inches).

(HP LaserJet 3030 all-in-one

and HP LaserJet 3380 all-in-

one) The minimum page size

for the automatic document

feeder (ADF) is 127 by 127 mm

(5 by 5 inches).

If a jam exists, for information

about removing jams and other

troubleshooting and

maintenance tips, see the

electronic User Guide.

The fax activity logs or fax call

reports are printing at

inappropriate times.

The fax activity log or fax call

reports settings are not correct.

Print a configuration report and

check when the reports print.

For instructions about printing

a configuration report, see the

electronic User Guide. For

instructions about setting log or

report printing times, see

set the fax activity log to print

automatically or Setting print

times for the fax call report.

The volume for sounds that

the device emits is too loud or

too soft.

The volume setting needs to

be adjusted.

See Changing the sound-

volume settings.

80 Chapter 5 Troubleshooting ENWW

Fax-receiving problems

Use the table in this section to solve problems that might occur when receiving faxes.

Issue Cause Solution

The device cannot receive faxes from

an extension telephone.

The extension-telephone setting might

be disabled.

See Making an extension telephone

available to receive faxes for

instructions about changing this setting.

The fax cord might not be securely

connected.

Make sure that the fax cord is securely

connected between the telephone jack

and the device (or another device that

is connected to the device). Press 1-2-

3 in sequence (tone-dial mode only),

wait for three seconds, and then hang

up.

The device dialing mode might be

incorrectly set, or the extension phone

might be incorrectly set.

Make sure that the device dialing

mode is set to Tone. See

Selecting

tone-dialing or pulse-dialing mode.

Make sure that the extension phone is

set up for tone dialing as well.

Voice calls are not being received by

the telephone or answering machine

that is connected to the line.

The fax cord might not be correctly

connected.

See Connecting the device to a

telephone line to check the installation.

The device must be the first device

connected to the telephone line.

The answer mode or rings-to-answer

settings might not be correctly set.

See Setting the answer mode or

Changing the rings-to-answer setting

to determine which settings you need.

The rings-to-answer must be set

higher than the answering machine

setting.

The answering machine or telephone

might not be functioning.

Connect the telephone or answering

machine directly to the telephone line

and determine if it works by itself.

ENWW Fax-receiving problems 81

English

Issue Cause Solution

Incoming fax calls are not being

answered by the device.

The answer mode might be set to

Manual.

If the answer mode is set to Manual,

the device does not answer calls. You

have to start the fax-receiving process

manually. See

Setting the answer

mode for more information.

The rings-to-answer setting might not

be set correctly.

Check the rings-to-answer setting for

your configuration. See

Changing the

rings-to-answer setting to determine

which setting you need.

The answer-ring pattern feature might

be turned on, but you do not have the

service, or you do have the service

and the feature is not set correctly.

Check the answer-ring pattern feature

to make sure that it is set properly.

See

Changing ring patterns for call

answering.

The fax cord might not be correctly

connected, or the fax cord is not

working.

See Connecting the device to a

telephone line to check the installation.

Make sure that you are using the fax

cord that came with the device.

The device might not be able to detect

incoming fax tones because the

answering machine is playing a voice

message.

Re-record your answering machine

message, leaving at least two seconds

of silence at the beginning of the

message.

Too many devices might be connected

to the telephone line.

You should not have more than three

devices attached to the line. Try

removing the last device that was

connected and determine whether the

device works. If not, continue removing

devices one at a time and retry after

removing each one.

The telephone line might not be

working.

Do one of the following:

● Increase the volume on the

device, and then press

FAX

SEND

the control panel. If you hear a

dial tone, the telephone line is

working.

● Disconnect the device from the

telephone jack, and then connect

a telephone. Try to make a

telephone call to make sure that

the telephone line is working.

82 Chapter 5 Troubleshooting ENWW

Issue Cause Solution

Incoming fax calls are not being

answered by the device (continued).

A voice-messaging service might be

interfering with the device as it

attempts to answer calls.

Do one of the following:

● Disable the messaging service.

● Get a telephone line that is

dedicated to fax calls.

● Set the device answer mode to

Manual. In manual mode, you

must start the fax-receive process

yourself. See

Setting the answer

mode for more information.

● Leave the device set to automatic

mode and lower the rings-to-

answer setting for the device to a

number less than the rings-to-

answer setting for the voice mail

(see

Changing the rings-to-answer

setting). The device will answer all

incoming calls.

The device might be out of paper and

the memory is full.

Refill the media input tray. Press

ENTER

(HP LaserJet 3015 all-in-one or

HP LaserJet 3030 all-in-one). The

device prints all of the faxes it has

saved in memory and then resumes

answering fax calls.

Faxes are transmitting or being

received very slowly.

You might be sending or receiving a

very complex fax, such as one with

many graphics.

Complex faxes take longer to be sent

or received. Breaking longer faxes into

multiple jobs and decreasing the

resolution can increase the

transmission speed.

The receiving fax machine might have

a slow modem speed.

The device only sends the fax at the

fastest modem speed that the

receiving fax machine can accept.

The resolution at which the fax was

sent or is being received is very high.

A higher resolution typically results in

better quality, but also requires a

longer transmission time.

If you are receiving the fax, call and

ask the sender to lower the resolution

and resend the fax. If you are sending,

lower the resolution and resend the

fax. See

Changing the default contrast

setting to change the default setting.

When a poor telephone line

connection exists, the device and the

receiving fax machine slow down the

transmission to adjust for errors.

Hang up and resend the fax. Have the

telephone company check the

telephone line.

International calls have a slower

transmission speed.

No solution available. You must allow

more time to transmit fax jobs

internationally.

ENWW Fax-receiving problems 83

English

Issue Cause Solution

Faxes are not printing or are printing

incorrectly at the device.

The media input tray is empty. Load media. Any faxes that are

received while the input tray is empty

are stored in memory and will print

after the tray has been refilled.

The receive-to-PC option might be

selected, and faxes are being received

by the computer.

Check to determine whether the

computer is receiving faxes:

Click Start, click Programs, click

Hewlett-Packard, click HP LaserJet

3015, HP LaserJet 3030,orHP

LaserJet 3380, and then click HP

Toolbox.

Click the Fax tab, and then click the

Receive tab.

Clear the Receive to PC check box,

and then click OK.

Faxes are printing on two pages

instead of one.

The autoreduction setting might not be

set correctly.

If you want faxes to be reduced to fit

on one page, the autoreduction setting

should be on. If the setting is off, faxes

might print on multiple pages. See

Changing autoreduction settings for

incoming faxes to adjust the setting.

Received faxes are too light or are

printing only on half of the page.

The device ran out of toner while

printing a fax.

The device stores the most recently

printed faxes. (The amount of memory

that is available determines the actual

number of faxes stored for reprinting.)

As soon as possible, replace the print

cartridge, and see

Reprinting a fax.

The fax that was sent was too light. Contact the sender and have the

sender resend the fax after altering the

settings.

EconoMode is on, or the resolution

setting is too low.

If EconoMode is on, turn it off. For

information about changing the

EconoMode setting, see the electronic

User Guide on the device CD-ROM.

If the resolution setting is low, increase

the resolution setting. For example,

change the setting from Standard to

Fine. See

Changing the default

resolution setting.

84 Chapter 5 Troubleshooting ENWW

Fax-sending problems

Use the information in this table to solve problems that might occur when sending faxes.

Issue Cause Solution

Faxes stop during sending. The fax machine to which you

are sending might be

malfunctioning.

Try sending to another fax

machine.

Your telephone line might not

be working.

Do one of the following:

● Turn up the volume on the

device, and then press

FAX

SEND

on the control panel.

If you hear a dial tone, the

telephone line is working.

● Disconnect the device

from the jack in the wall,

and then connect a

telephone to the jack. Try

to make a telephone call

to make sure that the

telephone line is working.

A communication error might

be interrupting the fax job.

Change the redial-on-

communication-error setting to

On (see

To change the redial-

on-communication-error option).

The device is receiving faxes

but is not sending them.

If your device is on a PBX

system, the PBX system might

be generating a dial tone that

the device cannot detect.

Disable the detect-dial-tone

setting. See

Changing the

detect-dial-tone setting.

A poor telephone connection

might exist.

Try again later.

The fax machine to which you

are sending might be

malfunctioning.

Try sending to another fax

machine.

Your telephone line might not

be working.

Do one of the following:

● Turn up the volume on the

device and press

FAX

SEND

on the control panel. If you

hear a dial tone, the

telephone line is working.

● Disconnect the device

from the telephone jack

and connect a telephone.

Try to make a telephone

call to make sure that the

telephone line is working.

ENWW Fax-sending problems 85

English

Issue Cause Solution

Outgoing fax calls continue to

be dialed.

The device automatically

redials a fax number if the

redial options are set to On.

To stop the redials while the

device is dialing, press

CANCEL

To cancel a pending fax job,

see

Canceling a fax job. See

Changing the redial settings to

change the redial setting.

Faxes that you send are not

arriving at the receiving fax

machine.

The receiving fax machine

might be off or might have an

error condition, such as being

out of paper.

Call the recipient to make sure

that the fax machine is on and

ready to receive faxes.

The originals might be

incorrectly loaded.

Make sure that the original

documents are correctly loaded

into the automatic document

feeder (ADF) input tray or

flatbed scanner (not available

with the HP LaserJet 3015 all-

in-one). See

Loading originals

to fax

A fax might be in memory

because it is waiting to redial a

busy number, other jobs that

are ahead of it are waiting to

be sent, or the fax is set up for

a delayed send.

If a fax job is in memory for any

of these reasons, an entry for

the job appears in the fax log.

Print the fax activity log (see

Printing the fax activity log) and

check the Status column for

jobs that show a Pending

designation.

You cannot dial all of the

numbers in a long fax number.

The maximum number of digits

or characters that can be

entered into a fax number is 50.

Try manually dialing the fax

number. See

Using manual dial.

Faxes you send include a

block of gray shading at the

end of each page

You might be sending a fax

from the flatbed scanner (HP

LaserJet 3030 all-in-one or HP

LaserJet 3380 all-in-one only)

with the glass-fax size set

incorrectly.

Make sure the setting is

correct. For more information,

see

Changing the default glass-

size setting.

Faxes you send have data

missing from the end of each

page

You might be sending a fax

from the flatbed scanner (HP

LaserJet 3030 all-in-one or HP

LaserJet 3380 all-in-one only)

with the glass-fax size set

incorrectly.

Make sure the setting is

correct. For more information,

see

Changing the default glass-

size setting.

86 Chapter 5 Troubleshooting ENWW

Media-handling problems

Use the information in this table to solve problems that involve jammed print media.

CAUTION

Use only your hands to remove jammed media. Using other objects can damage the

internal parts.

Cause Solution

Media has jammed in the device paper path. (HP LaserJet 3015 all-in-one and HP LaserJet

3030 all-in-one) Push the print-cartridge-door

release, and then open the top cover. Grasp the

handle of the print cartridge. Remove the print

cartridge, and then set it aside. (Do not expose it

to light any longer than necessary. Place the

print cartridge in a paper bag or other opaque

container until you can place it back in the

device.) With both hands, grasp the side of the

media that is most visible (this includes the

middle), and then carefully pull it free from the

device. After you have removed the jammed

media, replace the print cartridge, and then

close the top cover. You might need to restart

the device after removing jammed media.

(HP LaserJet 3380 all-in-one) Open the print-

cartridge door and the straight-through output

door. Rotate the green pressure release levers

at the back of the device downward. If you can

remove the media from the front of the machine

without removing the print cartridge, do so.

Otherwise, remove the print cartridge, and then

grasp the side of the media that is most visible

(this includes the middle), and carefully pull it

free from the device. Replace the print cartridge,

and then close the print-cartridge door and the

straight-through output door. You might need to

restart the device after removing jammed media.

Note

Make sure that the media meets HP media

specifications. See the HP LaserJet Printer

Family Print Media Guide at the following

website: http://www.hp.com/support/ljpaperguide.

ENWW Media-handling problems 87

English

Cause Solution

Media has jammed in the automatic document

feeder (ADF) input tray.

(HP LaserJet 3015 all-in-one) Using both

hands, pull the control-panel door toward you.

Remove any jammed media. Make sure that all

of the pieces of media are removed, and then

close the control-panel door.

(HP LaserJet 3030 all-in-one and HP LaserJet

3380 all-in-one) Remove the automatic

document feeder (ADF) input tray and open the

ADF cover. Use both hands to lift up on the two

handles on the jam cleanout part until the part

unsnaps. Rotate and lift out the cleanout part,

and then set it aside. Lift and hold the green

lever, and rotate the pick mechanism until it

stays open. Gently try to remove the page

without tearing it. If you feel resistance, go to the

next step. Open the flatbed scanner lid and

gently loosen the media by using both hands.

Close the lid to the flatbed scanner and then

lower the green lever on the automatic

document feeder (ADF). Reinstall the cleanout

part by pushing down on the two tabs until the

part snaps into place. Install the cleanout part

correctly, because future jamming might occur if

the cleanout part is not correctly replaced.

Print is skewed (crooked) because the media

input tray is overloaded.

Remove some of the media from the input tray.

Print is skewed (crooked) because the media

guides are incorrectly set, broken, or missing.

Verify that the guides are not adjusted too tightly

or too loosely against the paper. Check for

broken or missing guides, and replace them if

necessary.

Print is skewed (crooked) because the media

weight or surface finish does not meet HP

specifications.

Make sure that the media meets HP

specifications. See the HP LaserJet Printer

Family Print Media Guide at the following

website: http://www.hp.com/support/ljpaperguide.

The device is printing curled or wrinkled pages

because of the heat produced during the laser

printing process.

Paper curl tends to relax as the paper cools

while resting on a flat surface. Make sure that

the media meets HP specifications. See the HP

LaserJet Printer Family Print Media Guide at the

following website: http://www.hp.com/support/

ljpaperguide.

The device is printing curled or wrinkled pages

when using the output bin.

Open the straight-through output door on the

back of the printer and use this paper path.

Change the fuser mode back to the default or to

a different paper type.

The device is printing curled or wrinkled pages

because the media is not stored properly.

When possible, store media in its sealed ream

at room temperature.

The device is printing curled or wrinkled pages

because the media has been in the input tray

too long.

Turn over the stack of media in the tray or rotate

the media 180 degrees in the paper tray.

88 Chapter 5 Troubleshooting ENWW

Viewing the electronic User Guide

The electronic User Guide is stored in the Toolbox Help and on the software CD that is

included with your HP LaserJet all-in-one device.

To view the electronic User Guide in the device software

If you have installed the device software, open the electronic User Guide by clicking User

Guide in the software Help menu.

To view the electronic User Guide on the device CD-ROM

(Windows)

If you have not installed the device software, you can view the electronic User Guide on

your computer by following these steps:

1. To open the Welcome screen, insert the device software CD-ROM in your computer CD

drive.

● If the Welcome screen does not open, click Start on the Windows taskbar, click

Run, type Z:\setup (where Z is your CD drive letter), and then click OK.

2. On the Welcome screen, click Documentation.

3. In the User Guide Viewing Options box, click PDF Format or HTML Format to open

the electronic User Guide.

Note

If you are running Windows 95 on your computer, you must have Internet Explorer 4.01 or

later to view or print the electronic User Guide in HTML Help format. To view or print the

electronic User Guide in portable document format (PDF), you must have Adobe Acrobat

Reader installed on your computer.

To view the electronic User Guide on the device CD-ROM (Mac)

To view the electronic User Guide from the software CD-ROM with a Macintosh operating

system, complete the following steps.

1. Insert the device software CD-ROM into your computer CD drive.

2. Double-click the CD-ROM icon on the Mac screen.

3. Click the Documentation folder.

4. Double-click the User Guide file to open it.

Note

Some Mac operating system versions might require Adobe Acrobat Reader to view the User

Guide in portable document format (PDF).

ENWW Viewing the electronic User Guide 89

English

90 Chapter 5 Troubleshooting ENWW

Glossary

ADF

Automatic document feeder. The ADF is used to automatically feed originals

into the device for copying, scanning, or faxing.

all-in-one

A designation given to HP devices that can perform several functions, such

as printing, faxing, copying, and scanning.

comma (,)

A comma in a fax dial sequence indicates that the device wll pause at that

point in the dialing sequence.

contrast

The difference between the dark and light areas of an image. The lower the

number value, the more closely the shades resemble each other. The higher

the number, the more the shades appear separate from each other.

dedicated line

A single telephone line that is used exclusively for either voice calls or fax

calls.

distinctive ring

A service offered by some telephone companies in some regions/countries

that allows two or three phone numbers to be set up on the same telephone

line. Each phone number has a different ring pattern, and the fax machine

can be configured to recognize the distinctive ring of the fax number.

dots per inch (dpi)

A measurement of resolution that is used for scanning and printing.

Generally, more dots per inch result in a higher resolution, more visible

detail in the image, and a larger file size.

DSL

Digital subscriber line, a technology that enables a high-speed, direct

connection to the Internet through telephone lines.

fax

An abbreviation of facsimile. The electronic encoding of a printed page and

the transmission of the electronic page over a telephone line. The device

software can send items to electronic fax programs, which require a modem

and fax software.

fax functions

Fax-related tasks that are done from the control panel or software that affect

only the current job, or are done only once once before returning to the

Ready state, such as clearing memory. These functions are in their own

section in the control panel menu.

ENWW Glossary 91

fax settings

Fax-related items that, when set or changed, continue to use the choice

made until changed again. An example would be the number of times set for

the device to redial a busy number. These settings are in their own section

of the control panel menu.

HP Director toolbar

Available for Macintosh only. A software screen that is used when working

with documents. When the document is loaded into the automatic document

feeder (ADF) and the computer is connected directly to the device, the HP

Director appears on the computer screen to initiate faxing, copying, or

scanning.

ISDN

Integrated Services Digital Network (ISDN) is a suite of internationally

adopted standards for end-to-end digital communication over the public

telephone network.

private branch exchange (PBX)

A small telephone switching system that typically is used by large

businesses or universities to connect all telephone extensions within the

organization. A PBX also connects to the public switched telephone network

(PSTN) and may be either manual or dial, depending on the method used

by extensions to place incoming or outgoing calls. Normally, the equipment

is owned by the customer rather than leased from the telephone company.

public switched telephone network (PSTN)

The worldwide dial-up telephone network or a portion of that network. Users

are assigned unique phone numbers, which allow them to connect to the

PSTN through local telephone exchange companies. Often, this phrase is

used when referring to data or other non-telephone services carried over a

path initially established using normal telephone signaling and ordinary

switched long-distance telephone circuits.

resolution

The sharpness of an image, measured in dots per inch (dpi). The higher the

dpi, the greater the resolution.

shared line

A single telephone line that is used for both voice and fax calls.

Toolbox

The Toolbox is a Web page that opens in a Web browser and provides

access to the device management and troubleshooting tools, embedded

Web server, and device documentation.

92 Glossary ENWW

Index

activity log

printing 68

troubleshooting 80

ad hoc groups, sending faxes to 27

additional devices

connecting 15

troubleshooting 79

ADF (automatic document feeder)

defined 91

installing 9

jams, troubleshooting 88

loading original documents 24

page size, maximum 80

page size, minimum 80

answer mode, setting 41

answering machines

about 15

connecting to HP LaserJet 3015 all-in-one 16, 17

connecting to HP LaserJet 3030 all-in-one 16, 17

connecting to HP LaserJet 3380 all-in-one 19

troubleshooting 79

automatic answer mod 41

automatic answer mode 43

automatic document feeder (ADF)

defined 91

installing 9

jams, troubleshooting 88

loading original documents 24

page size, maximum 80

page size, minimum 80

autoreduction settings 44

billing codes

report, printing 73

setting up 57

block-fax list, printing 74

blocking faxes 45

busy signals, redialing options 38

call report

first page thumbnail, including 71

print times, setting 70

printing 69

troubleshooting 80

caller-ID boxes

about 15

connecting to HP LaserJet 3015 all-in-one 16, 17

connecting to HP LaserJet 3030 all-in-one 16, 17

connecting to HP LaserJet 3380 all-in-one 19

calling cards 29

canceling faxes 31

cartridge, installing 9

CD-ROM, User Guide 89

clock, setting 21

connecting

additional devices 15

telephone line, HP LaserJet 3015 all-in-one 10

telephone line, HP LaserJet 3030 all-in-one 10

troubleshooting 78

contrast

defined 91

setting default 34

troubleshooting 84

control panel, using 21, 52

darkness, setting default contrast 34

date, setting 21

dedicated fax line

additional devices, connecting 15

HP LaserJet 3015 all-in-one, connecting 11

HP LaserJet 3030 all-in-one, connecting 11

HP LaserJet 3380 all-in-one, connecting 12

rings-to-answer settings 43

splitters, troubleshooting 79

troubleshooting 78

default settings

contrast 34

glass-size 36

resolution 35

tone or pulse dialing 37

delaying fax sending 54

deleting all entries 51

deleting faxes from memory 59

dial prefixes 53

dial-tone detection settings 56

dialing

internationally 52

manually 29

redialing automatically, settings 38

tone or pulse settings 37

ENWW Index 93

English

troubleshooting 86

distinctive-ring

defined 91

settings 42

documentation, User Guide 89

dots per inch (dpi), defined 91

DSL, defined 91

electronic faxes

receiving 40

sending 32

electronic User Guide 89

error-correction setting 65

extension phones

receiving faxes from 61

troubleshooting 81

fax activity log

printing 68

troubleshooting 80

fax header

setting 22

stamp-received 64

Fax Job Status, canceling faxes 31

fax, defined 91

feeding problems, troubleshooting 80

fit-to-page setting 44

flatbed scanner

default glass-size, setting 36

loading original documents 25

forwarding faxes 60

glass-size setting 36

glossary 91

group-dial entries

adding and deleting 50, 51

sending faxes to 27

header

setting 22

stamp-received 64

help system, User Guide 89

HP LaserJet 3015 all-in-one

additional devices, connecting 16

connecting to dedicated line or splitter 11

connecting to telephone line 10

HP LaserJet 3030 all-in-one

additional devices, connecting 16

connecting to dedicated line or splitter 11

connecting to telephone line 10

HP LaserJet 3380 all-in-one

additional devices, connecting 18

connecting to dedicated line or splitter 12

input trays

installing 9

jams, troubleshooting 87

installation 9

international dialing 29, 52

ISDN, defined 92

jack, dedicated line or splitter

HP LaserJet 3015 all-in-one 11

HP LaserJet 3030 all-in-one 11

HP LaserJet 3380 all-in-one 12

troubleshooting 78, 79

jack, telephone line

additional devices 15

HP LaserJet 3015 all-in-one 10

HP LaserJet 3030 all-in-one 10

troubleshooting 78

jams, troubleshooting 87

legal paper, settings 44

letter paper, settings 44

letters, entering with control panel 21, 52

lightness

setting default contrast 34

troubleshooting 84

Line1/Line 2 splitters, connecting

HP LaserJet 3015 all-in-one 11

HP LaserJet 3030 all-in-one 11

HP LaserJet 3380 all-in-one 12

troubleshooting 79

loading original documents 24

logs, printing

activity 68

all 75

billing codes 73

block-fax list 74

call (last fax sent or received) 69

phone book 72

troubleshooting 80

manual answer mode 41

manual dialing 29

manual redialing 30

media

autoreduction settings 44

jams, troubleshooting 87

memory

deleting faxes 59

reprinting faxes 58

Microsoft Word, faxing from 33

modems

about 15

connecting to HP LaserJet 3015 all-in-one 17

94 Index ENWW

connecting to HP LaserJet 3030 all-in-one 17

connecting to HP LaserJet 3380 all-in-one 19

network, connecting to 9

one-touch keys 48, 49

online help, User Guide 89

original documents, loading 24

outside lines

dial prefixes 53

pauses 52

paper

autoreduction settings 44

jams, troubleshooting 87

parallel splitters, connecting

HP LaserJet 3015 all-in-one 11

HP LaserJet 3030 all-in-one 11

HP LaserJet 3380 all-in-one 12

troubleshooting 79

pauses, inserting 52

PBX systems

troubleshooting 78

PBX, defined 92

phone book

about 48

group-dial entries 50, 51

one-touch keys 48, 49

printing 72

speed-dial entries 48, 49

phone line, connecting

additional devices 15

HP LaserJet 3015 all-in-one 10

HP LaserJet 3030 all-in-one 10

troubleshooting 78

phone line, connecting to dedicated line or splitter

HP LaserJet 3015 all-in-one 11

HP LaserJet 3030 all-in-one 11

HP LaserJet 3380 all-in-one 12

troubleshooting 78, 79

phones

receiving faxes from 61

sending faxes from 55

phones, connecting extra

about 15

HP LaserJet 3015 all-in-one 16, 18

HP LaserJet 3030 all-in-one 16, 18

HP LaserJet 3380 all-in-one 20

plugging in.

See

connecting

polling faxes 62

prefixes, dial 53

print cartridge, installing 9

printing faxes

from memory 58

troubleshooting 83

printing reports

activity log 68

all 75

billing codes 73

block-fax list 74

call (last fax sent or received) 69

phone book 72

troubleshooting 80

protocol settings 66

PSTN, defined 92

pulse-dialing 37

punctuation marks, entering with control panel 21,

receive-to-PC 40

receiving faxes

activity log, printing 68

answer mode, setting 41

autoreduction settings 44

blocking 45

call report, printing 69

from telephone line 61

polling 62

reprinting 58

ring patterns, settings 42

rings-to-answer settings 43

sound-volume settings 46

stamp-received setting 64

to computer 40

to device 39

troubleshooting 81

redialing

automatically, settings 38

manually 30

reports, printing

activity log 68

all 75

billing codes 73

block-fax list 74

call (last fax sent or received) 69

phone book 72

troubleshooting 80

reprinting faxes 58

resolution

current fax 26

default 35

defined 92

ring patterns 42

ring volume, settings 46

rings-to-answer setting 43

roll-over lines 78

scanner

default glass-size, setting 36

ENWW Index 95

English

loading original documents 25

sending faxes

activity log, printing 68

billing codes 57

call report, printing 69

canceling 31

delaying 54

forwarding 60

from software 32

from telephone 55

loading original documents 24

manual dialing 29

to multiple recipients 26

to one recipient 26

troubleshooting 80, 85

setting up 9

settings

answer mode 41

autoreduction 44

billing codes 57

call reports 70, 71

contrast, default 34

detect-dial-tone 56

dial prefixes 53

dialing, tone or pulse 37

error-correction 65

glass-size, default 36

header 22

redial 38

resolution, current fax 26

resolution, default 35

ring patterns 42

rings-to-answer 43

silence-detect mode 63

stamp-received 64

time/date 21

V.34 66

volume 46

shared line

additional devices, connecting 15

defined 92

rings-to-answer settings 43

troubleshooting 78

silence-detect mode 63

slow speed, troubleshooting 83

software

installing 9

receiving faxes 40

sending faxes 32

sound-volume settings 46

spaces, entering with control panel 21, 52

speed, troubleshooting 83

speed-dial entries 48, 49

splitters, connecting

HP LaserJet 3015 all-in-one 11

HP LaserJet 3030 all-in-one 11

HP LaserJet 3380 all-in-one 12

troubleshooting 79

surge-protection devices 79

T-splitters, connecting

HP LaserJet 3015 all-in-one 11

HP LaserJet 3030 all-in-one 11

HP LaserJet 3380 all-in-one 12

troubleshooting 79

telephone line, connecting

additional devices 15

HP LaserJet 3015 all-in-one 10

HP LaserJet 3030 all-in-one 10

troubleshooting 78

telephone line, connecting to dedicated line or splitter

HP LaserJet 3015 all-in-one 11

HP LaserJet 3030 all-in-one 11

HP LaserJet 3380 all-in-one 12

troubleshooting 78, 79

telephones

receiving faxes from 61

sending faxes from 55

telephones, connecting extra

about 15

HP LaserJet 3015 all-in-one 16, 18

HP LaserJet 3030 all-in-one 16, 18

HP LaserJet 3380 all-in-one 20

terminology 91

text, entering with control panel 21, 52

time, setting 21

tone-dialing 37

trays

installing 9

jams, troubleshooting 87

troubleshooting

dialing 86

error-correction setting 65

feeding problems 80

jams 87

receiving faxes 81

reports, printing 80

sending faxes 85

setup 78

unblocking fax numbers 45

User Guide, viewing 89

V.34 setting 66

voice and fax line.

See

shared line

voicemail

connecting 15

troubleshooting 79

volume settings 46

96 Index ENWW

Word, faxing from 33

ENWW Index 97

English

98 Index ENWW

HP LaserJet 3015 All-in-One

HP LaserJet 3030 All-in-One

HP LaserJet 3380 All-in-One

guida per il fax

Italiano

Informazioni sul copyright

Development Company, L.P.

Sono vietati la riproduzione, l'adattamento

e la traduzione senza previa

autorizzazione scritta, fatta eccezione nei

casi previsti dalle leggi sul copyright.

Le informazioni contenute nel presente

documento sono soggette a modifica

senza preavviso.

Le uniche garanzie per i prodotti e i servizi

HP sono presentate nelle dichiarazioni

esplicite di garanzia fornite in

accompagnamento a tali prodotti e servizi.

Nessuna disposizione del presente

documento dovrà essere interpretata come

garanzia aggiuntiva. HP non sarà

responsabile per omissioni o errori tecnici

ed editoriali contenuti nel presente

documento.

Numero parte: Q2660-90928

Edizione 1, 10/2003

FCC Requirements (United States)

This equipment has been tested and found

to comply with the limits for a Class B

digital device, pursuant to Part 15 of the

FCC rules. These limits are designed to

provide reasonable protection against

harmful interference in a residential

installation. This equipment generates,

uses, and can radiate radio frequency

energy. If not installed and used in

accordance with the instructions, it may

cause harmful interference to radio

communications. However, there is no

guarantee that interference will not occur in

a particular installation. If this equipment

does cause harmful interference to radio or

television reception, which can be

determined by turning the equipment off

and on, the user is encouraged to try to

correct the interference by one or more of

the following measures:

Reorient or relocate the receiving antenna.

Increase separation between equipment

and receiver.

Connect equipment to an outlet on a circuit

different from that to which the receiver is

located.

Consult your dealer or an experienced

radio/TV technician.

Any changes or modifications to the printer

that are not expressly approved by HP

could void the user's authority to operate

this equipment.

Use of a shielded interface cable is

required to comply with the Class B limits

of Part 15 of FCC rules.

This equipment complies with FCC rules,

Part 68. On the back of this equipment is a

label that contains, among other

information, the FCC registration number

and ringer equivalence number (REN) for

this equipment. If requested, this

information must be provided to the

telephone company. The REN is used to

determine the quantity of devices which

may be connected to the telephone line.

Excessive RENs on the telephone line may

result in the devices not ringing in

response to an incoming call. In most, but

not all, areas, the sum of the RENs should

not exceed five (5.0). To be certain of the

number of devices that may be connected

to the line, as determined by the total

RENs, contact the telephone company to

determine the maximum REN for the

calling area.

This equipment uses the following USOC

jacks: RJ11C.

An FCC-compliant telephone cord and

modular plug is provided with this

equipment. This equipment is designed to

be connected to the telephone network or

premises wiring using a compatible

modular jack which is Part 68 compliant.

This equipment cannot be used on

telephone company-provided coin service.

Connection to Party Line Service is subject

to state tariffs. If this equipment causes

harm to the telephone network, the

telephone company will notify you in

advance that temporary discontinuance of

service may be required. If advance notice

is not practical, the telephone company will

notify the customer as soon as possible.

Also, you will be advised of your right to file

a complaint with the FCC if you believe it is

necessary. The telephone company may

make changes in its facilities, equipment,

operations, or procedures that could affect

the operation of the equipment. If this

happens, the telephone company will

provide advance notice in order for you to

make the necessary modifications in order

to maintain uninterrupted service. If trouble

is experienced with this equipment, please

see the numbers in the front of this manual

for repair and (or) warranty information. If

the trouble is causing harm to the

telephone network, the telephone company

may request you remove the equipment

from the network until the problem is

resolved. The following repairs can be

done by the customer: Replace any

original equipment that came with the

device. This includes the print cartridge,

the supports for trays and bins, the power

cord, and the telephone cord. It is

recommended that the customer install an

AC surge arrestor in the AC outlet to which

this device is connected. This is to avoid

damage to the equipment caused by local

lightning strikes and other electrical surges.

Hewlett-Packard Development Company, L.P.

20555 S.H. 249

Houston, TX 77070

Marchi commerciali

Microsoft, Windows, Windows NT e MS-

DOS sono marchi registrati negli U.S.A. di

Microsoft Corporation.

Tutti gli altri prodotti menzionati sono

marchi di proprietà dei rispettivi titolari.

Informazioni relative alla sicurezza

AVVERTENZA

Rischio di shock elettrico

Per ridurre il rischio di danni dovuti a

incendi o scosse elettriche, quando si

utilizza questa periferica attenersi sempre

alle precauzioni sulla sicurezza.

Leggere attentamente tutte le istruzioni

contenute nella Guida utente in formato

elettronico.

Osservare tutte le avvertenze e le istruzioni

indicate sulla periferica.

Per collegare una periferica HP LaserJet

3015 All-in-One, HP LaserJet 3030 All-in-

One o HP LaserJet 3380 All-in-One a una

fonte di alimentazione, utilizzare solo una

presa di corrente dotata di messa a terra.

Se non si è sicuri che la presa sia di

questo tipo, rivolgersi a un elettricista.

Non toccare i contatti presenti nella parte

terminale delle prese della periferica HP

LaserJet 3015 All-in-One, HP LaserJet

3030 All-in-One o HP LaserJet 3380 All-in-

One. Sostituire immediatamente i cavi

danneggiati.

Prima di effettuare le operazioni di pulizia,

scollegare la periferica dalle prese a muro.

Non installare né utilizzare la periferica in

prossimità di acqua o quando si è bagnati.

Installare la periferica collocandola su una

superficie stabile.

Installare la periferica in un luogo sicuro in

modo che nessuno possa calpestare il

cavo di alimentazione o inciamparvi e che

il cavo stesso non venga danneggiato.

Se la periferica non dovesse funzionare

normalmente, consultare la Guida utente in

formato elettronico.

Riferire i problemi tecnici al personale di

assistenza qualificato.

Hewlett-Packard Development Company, L.P.

20555 S.H. 249

Houston, TX 77070

Hewlett-Packard Development Company, L.P.

20555 S.H. 249

Houston, TX 77070

Sommario

1 Impostazione del fax

Collegamento della periferica a una linea telefonica ............................................................ 10

Collegamento delle periferiche HP LaserJet 3015 All-in-One e HP LaserJet

3030 All-in-One .............................................................................................................. 10

Collegamento della periferica HP LaserJet 3380 All-in-One .......................................... 12

Collegamento di dispositivi aggiuntivi ................................................................................... 15

Utilizzo di una linea fax dedicata .................................................................................... 15

Utilizzo di una linea telefonica condivisa ........................................................................ 15

Collegamento di dispositivi aggiuntivi alle periferiche HP LaserJet 3015 All-in-

One e HP LaserJet 3030 All-in-One ............................................................................... 16

Per collegare dispositivi aggiuntivi alla periferica HP LaserJet 3380 All-in-One

......................................................................................................................................... 18

Definizione delle impostazioni del fax ................................................................................... 21

Immissione del testo dal pannello di controllo ............................................................... 21

Impostazione della data e dell'ora .................................................................................. 21

Impostazione dell'intestazione del fax ............................................................................ 22

2 Funzioni di fax (fondamentali)

Caricamento di originali da inviare via fax ............................................................................ 24

Caricamento di documenti da inviare via fax nell'ADF ................................................... 24

Caricamento di documenti da inviare via fax sullo scanner piano ................................. 25

Invio di fax ............................................................................................................................. 26

Regolazione della risoluzione del processo fax corrente ............................................... 26

Invio di un fax a un destinatario ..................................................................................... 26

Invio di un fax a più destinatari ....................................................................................... 27

Invio di un fax mediante un codice di selezione di gruppo ............................................ 27

Invio manuale di un fax a un gruppo (invio ad hoc) ....................................................... 28

Selezione manuale ...............................................................................................................29

Selezione manuale con l'ADF ........................................................................................ 29

Selezione manuale con lo scanner piano ...................................................................... 29

Riselezione manuale ............................................................................................................ 30

Procedura di riselezione manuale .................................................................................. 30

Annullamento di un processo di invio fax ............................................................................. 31

Annullamento del processo fax corrente ........................................................................ 31

Annullamento di un processo fax mediante Stato proc. fax ........................................... 31

Invio di fax mediante il software ........................................................................................... 32

Invio di un fax mediante il software (Windows 98, ME, 2000 o XP) .............................. 32

Invio di un fax mediante il software (Mac OS 10.2.x) ..................................................... 32

Invio di un fax da un'applicazione di terze parti, ad esempio Microsoft Word

(tutti i sistemi operativi) ................................................................................................... 33

Modifica dell'impostazione predefinita del contrasto ............................................................ 34

Modifica del contrasto predefinito .................................................................................. 34

Modifica dell'impostazione della risoluzione predefinita ....................................................... 35

Modifica della risoluzione predefinita ............................................................................. 35

Modifica dell'impostazione delle dimensioni predefinite del vetro ........................................ 36

ITWW Sommario 5

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Procedura per la modifica dell'impostazione delle dimensioni predefinite del

vetro ............................................................................................................................... 36

Scelta della modalità di selezione a toni o a impulsi ............................................................ 37

Scelta della selezione a toni o a impulsi ........................................................................ 37

Modifica delle impostazioni di riselezione ............................................................................. 38

Modifica dell'opzione di riselezione se occupato ........................................................... 38

Modifica dell'opzione di riselezione in caso di nessuna risposta ................................... 38

Modifica dell'opzione di riselezione in caso di errore di comunicazione ........................ 38

Ricezione di fax .................................................................................................................... 39

Ricezione dei fax al rilevamento del segnale fax ........................................................... 39

Ricezione dei fax sul computer ............................................................................................. 40

Disattivazione della ricezione su PC dal pannello di controllo ....................................... 40

Impostazione della modalità di risposta ................................................................................ 41

Impostazione della modalità di risposta ......................................................................... 41

Modifica dei tipi di squillo per risposta .................................................................................. 42

Procedura per la modifica dei tipi di squillo per risposta ................................................ 42

Modifica del numero di squilli alla risposta ........................................................................... 43

Impostazione del numero di squilli alla risposta ............................................................. 43

Modalità di impostazione del numero di squilli alla risposta .......................................... 43

Modifica delle impostazioni di riduzione automatica per i fax in arrivo ................................. 45

Modifica della riduzione automatica dei fax in arrivo ..................................................... 45

Blocco o sblocco dei numeri di fax ....................................................................................... 46

Blocco o sblocco di un numero di fax ............................................................................. 46

Modifica delle impostazioni del volume ................................................................................ 47

Regolazione del volume dei segnali del fax (monitor linea) - HP LaserJet 3015)

......................................................................................................................................... 47

Regolazione del volume dei segnali del fax (monitor linea) - HP LaserJet 3030

All-in-One oppure HP LaserJet 3380 All-in-One ............................................................ 47

Modifica del volume della suoneria ................................................................................ 47

3 Funzioni di fax (avanzate)

Codici di selezione rapida, tasti a tocco singolo e codici di selezione di gruppo ................. 50

Impostazione dei codici di selezione rapida e dei tasti a tocco singolo ......................... 50

Eliminazione dei codici di selezione rapida e dei tasti a tocco singolo .......................... 51

Impostazione immediata dei codici di selezione rapida o dei tasti a tocco

singolo ............................................................................................................................ 51

Gestione dei codici di selezione di gruppo ..................................................................... 52

Caratteri di selezione ............................................................................................................ 55

Inserimento di una pausa ............................................................................................... 55

Inserimento di un prefisso per l'accesso alla linea esterna .................................................. 56

Impostazione del prefisso per l'accesso alla linea esterna ............................................ 56

Invio differito di un fax ........................................................................................................... 57

Invio di un fax in differita ................................................................................................ 57

Invio di un fax da un apparecchio telefonico ........................................................................ 58

Procedura di invio di un fax da un apparecchio telefonico ............................................ 58

Modifica dell'impostazione di rilevamento del segnale di linea ............................................ 59

Modalità di modifica dell'impostazione di rilevamento del segnale di linea ................... 59

Codici di fatturazione ............................................................................................................ 60

Modifica dell'impostazione del codice di fatturazione .................................................... 60

Utilizzo dei codici di fatturazione .................................................................................... 60

Ristampa di un fax ................................................................................................................61

Procedura per la ristampa di un fax ............................................................................... 61

Eliminazione di fax dalla memoria ........................................................................................ 62

Eliminazione dei fax dalla memoria ................................................................................ 62

Inoltro dei fax ........................................................................................................................ 63

6 ITWW

Procedura di inoltro dei fax ............................................................................................ 63

Ricezione di fax mediante un telefono interno ..................................................................... 64

Procedura per ricevere i fax da un telefono interno ....................................................... 64

Polling dei fax ....................................................................................................................... 65

Esecuzione del polling (richiesta di un fax da un'altra periferica) .................................. 65

Modifica della modalità di rilevamento dell'assenza di segnale ........................................... 66

Procedura per modificare la modalità di rilevamento dell'assenza di segnale

......................................................................................................................................... 66

Creazione del timbro di ricezione dei fax .............................................................................. 67

Attivazione del timbro di ricezione dei fax ...................................................................... 67

Impostazione della modalità di correzione degli errori fax ................................................... 68

Modifica dell'impostazione di correzione degli errori ...................................................... 68

Modifica dell'impostazione V.34 ........................................................................................... 69

Modalità di modifica dell'impostazione V.34 .................................................................. 69

4 Registri e rapporti del fax

Stampa del registro delle attività del fax ............................................................................... 72

Procedura di stampa del registro delle attività del fax ................................................... 72

Procedura di impostazione della stampa automatica del registro delle attività del

fax ................................................................................................................................... 72

Stampa di un rapporto delle chiamate fax ............................................................................ 73

Procedura di stampa di un rapporto delle chiamate fax ................................................. 73

Impostazione dell'intervallo di stampa del rapporto delle chiamate fax ............................... 74

Modalità di impostazione dell'intervallo di stampa del rapporto delle chiamate

fax ................................................................................................................................... 74

Stampa della prima pagina di ciascun fax sul rapporto delle chiamate fax .......................... 75

Procedura di impostazione della stampa della prima pagina di ciascun fax nel

rapporto delle chiamate fax ............................................................................................ 75

Stampa di un rapporto della rubrica ..................................................................................... 76

Procedura di stampa di un rapporto della rubrica .......................................................... 76

Stampa del rapporto dei codici di fatturazione ..................................................................... 77

Stampa del rapporto dei codici di fatturazione ............................................................... 77

Stampa dell'elenco dei fax bloccati ....................................................................................... 78

Procedura di stampa dell'elenco dei fax bloccati ........................................................... 78

Stampa di tutti i rapporti fax .................................................................................................. 79

Procedura di stampa dei rapporti per tutti i fax .............................................................. 79

5 Risoluzione dei problemi

Verifica della corretta installazione del fax ........................................................................... 82

Linea telefonica utilizzata ............................................................................................... 82

La periferica utilizza splitter della linea telefonica? ........................................................ 83

La periferica utilizza dispositivi di protezione dalle sovratensioni? ................................ 83

Si utilizza un servizio di messaggistica fornito dal gestore telefonico? .......................... 83

La periferica utilizza una segreteria telefonica? ............................................................. 83

Problemi di carattere generale .............................................................................................. 85

Problemi relativi alla ricezione di fax ..................................................................................... 86

Problemi relativi all'invio di fax .............................................................................................. 91

Problemi di gestione dei supporti ......................................................................................... 94

Visualizzazione della Guida utente in formato elettronico .................................................... 97

Visualizzazione della Guida utente in formato elettronico dal software ......................... 97

Visualizzazione della Guida utente in formato elettronico dal CD (Windows)

......................................................................................................................................... 97

Visualizzazione della Guida utente in formato elettronico dal CD (Mac) ....................... 97

ITWW Sommario 7

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Glossario

Indice analitico

8 ITWW

Impostazione del fax

Complimenti per avere scelto una periferica HP LaserJet All-in-One, uno strumento efficace

per le aziende con tutte le funzionalità di un'apparecchiatura per ufficio. La periferica è in

grado di eseguire le funzioni di stampa, copia, scansione e fax.

In questa guida vengono descritte le funzioni relative al fax delle seguenti periferiche:

● HP LaserJet 3015 All-in-One

● HP LaserJet 3030 All-in-One

● HP LaserJet 3380 All-in-One

In questo capitolo vengono descritti i seguenti argomenti:

●

Collegamento della periferica a una linea telefonica

●

Collegamento di dispositivi aggiuntivi

●

Definizione delle impostazioni del fax

È consigliabile conservare la presente guida in modo che sia possibile farvi riferimento per

istruzioni su specifiche funzioni del fax.

Per istruzioni generali relative all'installazione della periferica, ad esempio per l'installazione

della cartuccia di stampa, dei vassoi di alimentazione per i supporti e dell'ADF (alimentatore

automatico di documenti), l'installazione del software oppure il collegamento della periferica

a una rete, consultare la Guida introduttiva fornita con la periferica.

ITWW 9

Italiano

Collegamento della periferica a una linea telefonica

Per utilizzare le funzioni relative al fax, collegare innanzitutto la periferica alla linea

telefonica. La modalità di collegamento della periferica alla linea telefonica dipende dal

numero di linee in entrata nella presa telefonica e, in caso di più linee, dalla linea che si

intende utilizzare per il fax.

Nota

Per un corretto funzionamento senza interruzioni, il fax deve essere il primo dispositivo

connesso alla presa telefonica.

Collegamento delle periferiche HP LaserJet 3015 All-in-One e

HP LaserJet 3030 All-in-One

Per collegare la periferica a una linea telefonica, attenersi alle istruzioni riportate di seguito.

Per collegare la periferica a una presa che gestisce una sola linea

telefonica

Effettuare le operazioni descritte di seguito per collegare la periferica a una presa telefonica

che gestisce una sola linea telefonica, anche se i numeri relativi alla linea sono due e viene

utilizzato il servizio del tipo di squillo, ad esempio la suoneria differenziata.

1. Se alla presa telefonica è collegato un cavo, è necessario scollegarlo.

2. Individuare le porte per il fax sul retro della periferica.

3. Inserire un'estremità del cavo del fax fornito con la periferica nella porta "linea" della

periferica contrassegnata dall'icona

Nota

Per un corretto funzionamento della periferica, è necessario utilizzare il cavo del fax fornito

con la periferica.

4. Inserire l'altra estremità del cavo del fax nella presa a muro.

Se si desidera collegare altri dispositivi alla linea, ad esempio un apparecchio telefonico,

una segreteria telefonica o un dispositivo di verifica dell'ID chiamante, vedere la sezione

Collegamento di dispositivi aggiuntivi.

In caso contrario, vedere la sezione

Definizione delle impostazioni del fax.

10 Capitolo 1 Impostazione del fax ITWW

Collegamento della periferica a una presa che gestisce due linee

telefoniche

Effettuare le operazioni descritte di seguito per collegare la periferica a una presa telefonica

singola o condivisa se si dispone di una linea dedicata per le chiamate fax e di una linea

separata per le chiamate vocali.

1. Se alla presa telefonica è collegato un cavo, è necessario scollegarlo.

2. Se la presa telefonica non dispone di uno splitter incorporato, inserire uno splitter Line1/

Line2 (acquistabile separatamente) nella presa.

Nota

Sono disponibili due tipi di splitter: splitter in parallelo, detti anche "T" splitter, che

consentono di ottenere due prese della linea telefonica da una presa con un solo numero di

telefono, e splitter Line1/Line2, che consentono di ottenere due prese della linea telefonica

da una presa con due numeri di telefono univoci.

Nota

Non tutti gli splitter sono compatibili con la periferica e non tutte le regioni/paesi supportano

l'utilizzo di splitter.

3. Individuare le porte per il fax situate sul retro della periferica.

4. Inserire un'estremità del cavo del fax fornito con la periferica nella porta "linea" della

periferica contrassegnata dall'icona

Nota

Per un corretto funzionamento della periferica, è necessario utilizzare il cavo del fax fornito

con la periferica.

5. Inserire l'altra estremità del cavo del fax nella presa, sul lato fax dello splitter.

Nota

Se non si conosce il lato dello splitter dedicato al numero di fax, collegare un apparecchio

telefonico a una delle prese dello splitter e chiamare il numero di fax. Se la linea risulta

occupata, il telefono è collegato alla porta per il fax dello splitter. Se la linea risulta libera, il

telefono è collegato alla porta per il telefono dello splitter.

Se si desidera collegare altri dispositivi alla linea, ad esempio un apparecchio telefonico,

una segreteria telefonica o un dispositivo di verifica dell'ID chiamante, vedere la sezione

Collegamento di dispositivi aggiuntivi.

In caso contrario, vedere la sezione

Definizione delle impostazioni del fax.

ITWW Collegamento della periferica a una linea telefonica 11

Italiano

Collegamento della periferica HP LaserJet 3380 All-in-One

Per collegare la periferica a una linea telefonica, attenersi alle istruzioni riportate di seguito.

Collegamento della periferica a una presa che gestisce una sola linea

telefonica

Effettuare le operazioni descritte di seguito per collegare la periferica a una presa telefonica

che gestisce una sola linea telefonica, anche se i numeri relativi alla linea sono due e viene

utilizzato il servizio del tipo di squillo, ad esempio la suoneria differenziata.

1. Se alla presa telefonica è collegato un cavo, è necessario scollegarlo.

2. Aprire lo sportello di accesso alla cartuccia di stampa e il pannello laterale sinistro in

modo da accedere alle porte per il fax.

3. Inserire un'estremità del cavo del fax fornito con la periferica nella porta "linea" della

periferica contrassegnata con una "L".

Nota

Per un corretto funzionamento della periferica, è necessario utilizzare il cavo del fax fornito

con la periferica.

4. Chiudere il pannello laterale sinistro e lo sportello di accesso alla cartuccia di stampa.

Dopo aver chiuso il pannello laterale sinistro, accertarsi che il cavo del fax passi

attraverso il foro superiore del pannello.

5. Inserire l'altra estremità del cavo del fax nella presa telefonica a muro.

Se si desidera collegare altri dispositivi alla linea, ad esempio un apparecchio telefonico,

una segreteria telefonica o un dispositivo di verifica dell'ID chiamante, vedere la sezione

Collegamento di dispositivi aggiuntivi.

In caso contrario, vedere la sezione

Definizione delle impostazioni del fax.

12 Capitolo 1 Impostazione del fax ITWW

Per collegare la periferica a una presa che gestisce due linee telefoniche

Effettuare le operazioni descritte di seguito per collegare la periferica a una presa telefonica

singola o condivisa se si dispone di una linea dedicata per le chiamate fax e di una linea

separata per le chiamate vocali.

1. Se alla presa telefonica è collegato un cavo, è necessario scollegarlo.

2. Se la presa telefonica non dispone di uno splitter incorporato, inserire uno splitter Line1/

Line2 (acquistabile separatamente) nella presa.

Nota

Sono disponibili due tipi di splitter: splitter in parallelo, detti anche "T" splitter, che

consentono di ottenere due prese della linea telefonica da una presa con un solo numero di

telefono, e splitter Line1/Line2 che consentono di ottenere due prese della linea telefonica

da una presa con due numeri di telefono univoci.

Nota

Non tutti gli splitter sono compatibili con la periferica e non tutte le regioni/paesi supportano

l'utilizzo di splitter.

3. Aprire lo sportello di accesso alla cartuccia di stampa e il pannello laterale sinistro in

modo da accedere alle porte per il fax.

4. Inserire un'estremità del cavo del fax fornito con la periferica nella porta "linea" della

periferica contrassegnata con una "L".

Nota

Per un corretto funzionamento della periferica, è necessario utilizzare il cavo del fax fornito

con la periferica.

5. Chiudere il pannello laterale sinistro e lo sportello di accesso alla cartuccia di stampa.

Dopo aver chiuso il pannello laterale sinistro, accertarsi che il cavo del fax passi

attraverso il foro superiore del pannello.

6. Inserire l'altra estremità del cavo del fax nella presa, sul lato fax dello splitter.

ITWW Collegamento della periferica a una linea telefonica 13

Italiano

Nota

Se non si conosce il lato dello splitter dedicato al numero di fax, collegare un apparecchio

telefonico a una delle prese dello splitter e chiamare il numero di fax. Se la linea risulta

occupata, il telefono è collegato alla porta per il fax dello splitter. Se la linea risulta libera, il

telefono è collegato alla porta per il telefono dello splitter.

Se si desidera collegare altri dispositivi alla linea, ad esempio un apparecchio telefonico,

una segreteria telefonica o un dispositivo di verifica dell'ID chiamante, vedere la sezione

Collegamento di dispositivi aggiuntivi.

In caso contrario, vedere la sezione

Definizione delle impostazioni del fax.

14 Capitolo 1 Impostazione del fax ITWW

Collegamento di dispositivi aggiuntivi

In base alle impostazioni delle proprie linee telefoniche, è possibile collegare alla linea altri

dispositivi oltre alla periferica HP LaserJet All-in-One.

È consigliabile non collegare più di tre dispositivi a una singola linea telefonica. Se a una

singola linea vengono collegati troppi dispositivi, è possibile che qualcuno di essi non sia in

grado di rilevare una chiamata in arrivo. Se si verifica questo inconveniente, disconnettere

uno o più dispositivi.

Nota

La periferica HP LaserJet All-in-One non è in grado di sostituire un modem per computer,

poiché non dispone delle funzionalità necessarie per l'invio e la ricezione di messaggi di

posta elettronica, per il collegamento a Internet oppure per la comunicazione con altri

computer.

Utilizzo di una linea fax dedicata

Se la periferica HP LaserJet All-in-One viene collegata a una linea telefonica utilizzata solo

per le chiamate fax, è possibile collegare i seguenti dispositivi:

● Dispositivo di verifica dell'ID chiamante

● Modem: se si desidera utilizzare la linea fax per la posta elettronica oppure per

accedere a Internet, è possibile collegarvi un modem, interno o esterno. Quando però la

linea viene utilizzata per questi scopi, non è possibile inviare o ricevere fax.

● Apparecchio telefonico aggiuntivo: se si desidera effettuare chiamate telefoniche dalla

linea fax, è possibile collegare un apparecchio telefonico aggiuntivo.

Non

è consigliabile collegare i seguenti dispositivi:

● Segreteria telefonica o dispositivo per la posta vocale: se si utilizza un dispositivo per

la posta vocale, è necessario collegare un modem, esterno o interno, alla linea dedicata

per la trasmissione vocale. Successivamente, utilizzare la linea dedicata per la

trasmissione vocale per collegarsi a Internet e ricevere la posta vocale.

Utilizzo di una linea telefonica condivisa

Se la periferica viene collegata a una linea telefonica condivisa da utilizzare per le chiamate

fax e per quelle vocali oppure se si dispone di una linea telefonica con due numeri e un

servizio di tipo di squillo, è possibile collegare i seguenti dispositivi:

● Dispositivo di verifica dell'ID chiamante

● Modem: se si desidera utilizzare la linea condivisa per la posta elettronica oppure per

accedere a Internet, è possibile collegarvi un modem, interno o esterno. Quando la

linea però viene utilizzata per questi scopi, non è possibile inviare o ricevere fax.

● Apparecchio telefonico aggiuntivo: se si desidera effettuare o rispondere a chiamate

vocali sulla linea condivisa, è possibile collegare un apparecchio telefonico.

● Segreteria telefonica o dispositivo per la posta vocale: per garantire che non si

verifichino interferenze tra i diversi dispositivi, è consigliabile collegarli alla stessa presa

telefonica della periferica.

Nota

È possibile collegare i dispositivi anche a un'altra presa della stessa linea telefonica, ad

esempio in un'altra stanza, ma in questo caso si possono verificare interferenze tra i

dispositivi oppure durante l'esecuzione del fax.

ITWW Collegamento di dispositivi aggiuntivi 15

Italiano

Collegamento di dispositivi aggiuntivi alle periferiche HP

LaserJet 3015 All-in-One e HP LaserJet 3030 All-in-One

Collegare i dispositivi aggiuntivi nell'ordine descritto nei passaggi forniti di seguito. La porta

di output di ciascun dispositivo viene collegata alla porta di input del dispositivo successivo

in modo da formare una "catena". Se non si desidera collegare uno specifico dispositivo,

ignorarlo e passare a quello successivo.

Nota

Non collegare più di tre dispositivi alla linea telefonica.

1. Scollegare i cavi di alimentazione di tutti i dispositivi che si desidera collegare.

2. Se la periferica non è ancora stata collegata a una linea telefonica, vedere la sezione

Collegamento della periferica a una linea telefonica prima di procedere. La periferica

dovrebbe già essere collegata a una presa telefonica.

3. Individuare le porte per il fax sul retro della periferica.

4. Rimuovere il tassello in plastica dalla porta "telefono", contrassegnata da un'icona che

raffigura un telefono.

16 Capitolo 1 Impostazione del fax ITWW

5. Per collegare un modem interno o esterno di un computer, inserire un'estremità del

cavo telefonico nella porta relativa al telefono della periferica, contrassegnata da

un'icona che raffigura un telefono. Inserire l'altra estremità del cavo telefonico nella

porta "linea" del modem.

Nota

In alcuni modem è disponibile una seconda porta "linea" per il collegamento di una linea

dedicata per la trasmissione vocale. Se sono disponibili due porte "linea", consultare la

documentazione del modem per accertarsi di collegare il cavo alla porta appropriata.

6. Per collegare un dispositivo di verifica dell'ID chiamante, inserire un'estremità del cavo

telefonico nella porta "telefono" del dispositivo precedente. Inserire l'altra estremità del

cavo nella porta "linea" del dispositivo di verifica dell'ID chiamante.

7. Per collegare una segreteria telefonica, inserire un'estremità del cavo telefonico nella

porta "telefono" del dispositivo precedente. Inserire l'altra estremità del cavo nella porta

"linea" della segreteria telefonica.

ITWW Collegamento di dispositivi aggiuntivi 17

Italiano

8. Per collegare un apparecchio telefonico, inserire un'estremità del cavo telefonico nella

porta "telefono" del dispositivo precedente. Inserire l'altra estremità del cavo nella porta

"linea" dell'apparecchio telefonico.

9. Una volta completato il collegamento dei dispositivi aggiuntivi, connetterli tutti alle

relative fonti di alimentazione.

Per collegare dispositivi aggiuntivi alla periferica HP LaserJet

3380 All-in-One

Collegare i dispositivi aggiuntivi nell'ordine descritto nei passaggi forniti di seguito. La porta

di output di ciascun dispositivo viene collegata alla porta di input del dispositivo successivo

in modo da formare una "catena". Se non si desidera collegare uno specifico dispositivo,

ignorarlo e passare a quello successivo.

Nota

Non collegare più di tre dispositivi alla linea telefonica.

1. Scollegare i cavi di alimentazione di tutti i dispositivi che si desidera collegare.

2. Se la periferica non è ancora stata collegata a una linea telefonica, vedere la sezione

Collegamento della periferica a una linea telefonica prima di procedere. La periferica

dovrebbe già essere collegata a una presa telefonica.

3. Aprire lo sportello di accesso alla cartuccia di stampa e il pannello laterale sinistro in

modo da accedere alle porte per il fax.

4. Rimuovere il tassello in plastica dalla porta "telefono", contrassegnata dall'icona che

raffigura un telefono.

18 Capitolo 1 Impostazione del fax ITWW

5. Per collegare un modem interno o esterno a un computer, inserire un'estremità del cavo

telefonico nella porta "telefono" della periferica. Inserire l'altra estremità del cavo nella