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STATEMENT OF LIMITED PRODUCT WARRANTY
What this Warranty Covers & Who it Applies to
The limited warranty provided by BSH Home Appliances
in this Statement of Limited Product Warranty applies only
to the Thermador Built-in Oven sold to you, the first using
purchaser, provided that the Product was purchased:
• For your normal, household (non-commercial) use, and
has in fact at all times only been used for normal house-
hold purposes.
• New at retail (not a display, "as is", or previously returned
model), and not for resale, or commercial use.
• Within the United States or Canada, and has at all times
remained within the country of original purchase.
The warranties stated herein apply only to the first purchaser
of the Product and are not transferable. Thermador reserves
the right to request proof of purchase at the time any war-
ranty claim is submitted to confirm that the Product falls
within the scope of this limited product warranty.
Please make sure to return your registration card; while not
necessary to effectuate warranty coverage, it is the best way
for Thermador to notify you in the unlikely event of a safety
notice or product recall.
How Long the Warranty Lasts
Thermador warrants that the Product is free from defects
in materials and workmanship for a period of twenty four
(24) months from the date of purchase. The foregoing time
line begins to run upon the date of purchase, and shall not
be stalled, tolled, extended, or suspended, for any reason
whatsoever.
Repair/Replace as Your Exclusive Remedy
During this warranty period, Thermador or one of its autho-
rized service providers will repair your Product without
charge to you (subject to certain limitations stated herein)
if your Product proves to have been manufactured with a
defect in materials or workmanship. If reasonable attempts
to repair the Product have been made without success, then
Thermador will replace your Product (upgraded models
may be available to you, in Thermador's sole discretion, for
an additional charge). All removed parts and components
shall become the property of Thermador at its sole option.
All replaced and/or repaired parts shall assume the identity
of the original part for purposes of this warranty and this
warranty shall not be extended with respect to such parts.
Thermador's sole liability and responsibility hereunder
is to repair manufacturer-defective Product only, using
a Thermador-authorized service provider during normal
business hours. For safety and property damage concerns,
Thermador highly recommends that you do not attempt to
repair the Product yourself, or use an un-authorized servicer;
Thermador will have no responsibility or liability for repairs or
work performed by a non-authorized servicer. If you choose
to have someone other than an authorized service provider
work on your Product, THIS WARRANTY WILL AUTOMATI-
CALLY BECOME NULL AND VOID. Authorized service
providers are those persons or companies that have been
specially trained on Thermador products, and who possess,
in Thermador's opinion, a superior reputation for customer
service and technical ability (note that they are independent
entities and are not agents, partners, affiliates or repre-
sentatives of Thermador). Notwithstanding the foregoing,
Thermador will not incur any liability, or have responsibility,
for the Product if it is located in a remote area (more than
100 miles from an authorized service provider) or is reason-
ably inaccessible, hazardous, threatening, or treacherous
locale, surroundings, or environment; in any such event, if
you request, Thermador would still pay for labor and parts
and ship the parts to the nearest authorized service provider,
but you would still be fully liable and responsible for any
travel time or other special charges by the service company,
assuming they agree to make the service call.
Out of Warranty Product
Thermador is under no obligation, at law or otherwise, to pro-
vide you with any concessions, including repairs, prorates, or
Product replacement, once this warranty has expired.
Warranty Exclusions
The warranty coverage described herein excludes all defects
or damage that are not the direct fault of Thermador, includ-
ing without limitation, one or more of the following:
• Use of the Product in anything other than its normal, cus-
tomary and intended manner (including without limitation,
any form of commercial use, use or storage of an indoor
product outdoors, use of the Product in conjunction with
air or water-going vessels).
• Any party's willful misconduct, negligence, misuse, abuse,
accidents, neglect, improper operation, failure to maintain,
improper or negligent installation, tampering, failure to
follow operating instructions, mishandling, unauthorized
service (including self performed "fixing" or exploration of
the appliance's internal workings).
• Adjustment, alteration or modification of any kind.
• A failure to comply with any applicable state, local, city,
or county electrical, plumbing and/or building codes,
regulations, or laws, including failure to install the product
in strict conformity with local fire and building codes and
regulations.
• Ordinary wear and tear, spills of food, liquid, grease
accumulations, or other substances that accumulate on,
in, or around the Product.
• Any external, elemental and/or environmental forces
and factors, including without limitation, rain, wind, sand,
floods, fires, mud slides, freezing temperatures, exces-
sive moisture or extended exposure to humidity, lightning,
power surges, structural failures surrounding the appli-
ance, and acts of God.
In no event shall Thermador have any liability or responsibil-
ity whatsoever for damage to surrounding property, including
cabinetry, floors, ceilings, and other structures or objects
around the Product. Also excluded from this warranty are
scratches, nicks, minor dents, and cosmetic damages on
external surfaces and exposed parts; Products on which
the serial numbers have been altered, defaced, or removed;