26
EN
5. Troubleshooting
No. Malfunction Possible Causes Solutions
1
DEEBOT will
not charge.
DEEBOT is not powered ON. Power ON DEEBOT.
DEEBOT has not made a
connection with the Docking
Station.
Be sure that the robot’s Charging
Contacts have made a connection with
the Docking Station Pins. You may
move the robot manually to make the
connection if necessary.
Docking Station is unplugged while
DEEBOT is powered ON, which
causes battery consumption.
Plug in the Docking Station and ensure
DEEBOT is powered ON. Keep DEEBOT
on the Docking Station to make sure it
has a full battery to work at any time.
The battery is completely
discharged.
Re-activate the battery. Power ON.
Place DEEBOT on the Docking Station
by hand, remove after charging for 3
minutes, repeat 3 times; then charge
normally.
2
DEEBOT
cannot return
to the Docking
Station.
The Docking Station is not placed
properly.
Refer to section 3.2 to place the Docking
Station properly.
3
DEEBOT gets
into trouble
while working
and stops.
DEEBOT is tangled with something
on the oor (electrical cords,
drooping curtains, carpet fringe
etc.).
DEEBOT will try various ways to get
itself out of trouble. If it is unsuccessful,
manually remove the obstacles and
restart.
4
DEEBOT
returns to
the Docking
Station before it
nishes cleani
n g .
When battery power gets low,
DEEBOT automatically switches
to Return to Charger Mode and
returns to the Docking Station to
recharge itself.
This is normal. No solution necessary.
Working time varies according to
oor surface, room complexity and
the selected Cleaning Mode.
This is normal. No solution necessary.
5
DEEBOT
will not clean
automatically
at scheduled
time.
Intelligent Scheduling or Time
Scheduling function is cancelled.
Please refer to section 3.4 for details.
Continued Cleaning function is
turned ON. DEEBOT has just
nished cleaning the scheduled
cleaning area.
This is normal. No solution necessary.
DEEBOT is powered OFF. Power ON DEEBOT.
The robot’s battery is low.
Keep DEEBOT powered ON and on the
Docking Station to make sure it has a full
battery to work at any time.
The robot’s Suction Intake is
blocked and/or its components are
tangled with debris.
Power OFF DEEBOT, clean the Dust
Bin, and invert the robot. Clean the
robot’s Suction Intake, Side Brushes and
the Main Brush as described in section 4.