EN TILT&LIFT 25 WF ZIGBEE
12 Copyright© 2023 SOMFY ACTIVITES SA. All rights reserved.
Observations Possible causes Solutions
The motorised product stops too soon
or too late.
The end limits of the motorised product
slip.
Readjust the end limits referring to
Commissioning of a Zigbee drive
End-limits are not properly adjusted. Readjust the end limits referring to
Commissioning of a Zigbee drive
The motorised product is not within the
recommended weight limits.
Check the compatibility of the
motorised product. Consult a Somfy
contact or visit www.somfy.com.
The motorised product does not work. Wiring is incorrect. Check the wiring and modify it if
necessary.
The drive is neither set nor paired. Proceed to Commissioning of a
Zigbee drive
The drive is paired but not set. Proceed to Commissioning of a
Zigbee drive
The drive is set but not paired Proceed to Commissioning of a
Zigbee drive
The drive is in thermal protection mode.
Red LED = ON then lights OFF.
Wait for the drive to cool down.
An obstacle hinders the movement of
the motorised product. The red LED
blinks.
Remove the obstacle.
Drive position is out of the end limits.
Red LED blinks 2 times intermittently
and continually.
Readjust the end limits referring to
Commissioning of a Zigbee drive
The control point battery is low. LED
doesn't light when any button of a
paired control point is pressed.
Check the battery of the control point
and replace it as required.
The control point is not compatible or
not programmed.
Check the compatibility or pair the
control point as required referring to
Commissioning of a Zigbee drive
2.6.2.Upgrading a TaHoma ready installation into a TaHoma switch installation
To add TaHoma switch into a TaHoma ready installation, and then upgrade the installation into a TaHoma switch
installation, follow the instructions on the TaHoma pro application.
2.6.3.Erasing the memory of the drive (reset to original configuration)
NOTICE
This reset deletes all paired control points, end limit settings, advanced settings and resets the drive’s favourite
position (my).
Press and hold the PROG button on the drive until its LED blinks orange and the
motorised product briefly moves up and down 3times.
➔ All the settings are erased. The drive is reset to its original configuration.
➔ The drive is in programming mode during 3min, and its LED blinks orange.
Resume the commissioning procedure (Refer to Commissioning of a Zigbee drive).
3.USE AND MAINTENANCE
NOTICE
This drive does not require any maintenance operations.