Samsung NZ30M9880UB Manual de usuario

Marca: Samsung

Modelo: NZ30M9880UB

Categoría: Encimeras

Tipo: Manual de usuario

Electric Cooktop

User manual

NZ30M9880U*

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Regulatory Notice

can be determined by turning the equipment off and on, the user is

encouraged to try to correct the interference by one or more of the

following measures:

• Reorienting or relocating the receiving antenna

• Increasing the separation between the equipment and receiver

• Connecting the equipment to an outlet that is on a different circuit

than the radio or TV.

• Consulting the dealer or an experienced radio/TV technician for help.

FCC RADIATION EXPOSURE STATEMENT:

This equipment complies with FCC radiation exposure limits set

forth for an uncontrolled environment. This equipment should be

installed and operated so there is at least 8 inches (20 cm) between

the radiator and your body. This device and its antenna(s) must not

be co-located or operated in conjunction with any other antenna or

transmitter.

1. FCC Notice

CAUTION

FCC CAUTION: Any changes or modications not expressly approved

by the party responsible for compliance could void the user’s

authority to operate the equipment.

This device complies with Part 15 of FCC Rules. Operation is Subject

to following two conditions:

1) This device may not cause harmful interference, and

2) This device must accept any interference received including

interference that cause undesired operation.

For products sold in the US and Canadian markets, only channels

11 are available. You cannot select other channels.

FCC STATEMENT:

This equipment has been tested and found to comply within the

limits for a Class B digital device, pursuant to part 15 of the FCC

Rules. These limits are designed to provide reasonable protection

against harmful interference in a residential installation.

This equipment generates, uses, and can radiate radio

frequency energy and, if not installed and used in accordance

with the instructions, may cause harmful interference to radio

communications. However, there is no guarantee that interference

will not occur in a particular installation. If this equipment does

cause harmful interference to radio or television reception, which

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Regulatory Notice

General safety instructions

This unit has been tested and found to comply with the limits for

a class B digital device, pursuant to Part 18 of the FCC rules. These

limits are designed to provide reasonable protection against harmful

interference in a residential installation. This unit generates, uses and

can radiate radio frequency energy and, if not installed and used in

accordance with the instructions, may cause harmful interference to

radio communications.

However, there is no guarantee that interference will not occur in a

particular installation. If this unit does cause harmful interference to

radio or television reception, which can be determined by turning

the unit off and on, the user is encouraged to try to correct the

interference by one or more of the following measures:

• Reorienting or relocating the receiving antennae.

• Increasing the distance between the unit and receiver.

• Connecting the equipment to an outlet that is on a different circuit

than the radio or TV.

2. IC Notice

The term "IC" before the radio certication number only signies

that Industry Canada technical specications were met. Operation

is subject to the following two conditions: (1) this device may not

cause interference, and (2) this device must accept any interference,

including interference that may cause undesired operation of the

device.

This Class B digital apparatus complies with Canadian ICES-003.

For products sold in the US and Canadian markets, only channels

11 are available. You cannot select other channels.

IC RADIATION EXPOSURE STATEMENT:

This equipment complies with IC RSS-102 radiation exposure limits

set forth for an uncontrolled environment. This equipment should be

installed and operated so there is at least 8 inches (20 cm) between

the radiator and your body. This device and its antenna(s) must not

be co-located or operated in conjunction with any other antenna or

transmitter.

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Contents

ContentsContents

Important safety instructions 5

Before you start 15

About induction cooktop cooking 15

Location of the induction cooktop elements and controls 16

Virtual ame technology 17

Magnetic knob 18

Residual heat indicator 18

Cooking areas 18

Initial cleaning 19

Digital display 19

Safety shutoff 19

Operation 19

Switching the appliance on 19

Selecting a cooking zone and power setting 19

Switching the appliance off 20

Using the child lock 21

Timer 21

Power boost control 22

Power management 22

Pause 22

Flex zone 23

Sound on/off 24

Virtual ame on/off 25

Before using the cooktop 25

Cookware for induction cooking zones 26

Using the correct size cookware 27

Pot and pan sizes 27

Operating noises 27

Using suitable induction cookware 28

Temperature detection 28

Protecting the cooktop surface 29

Using the smart connect feature 29

Using the hood control feature 30

Maintaining your appliance 30

Care and cleaning of the glass cooktop 30

Troubleshooting 32

Information codes 34

Warranty (U.S.A) 34

Warranty (CANADA) 36

Appendix 37

Open source announcement 37

Model name & serial number 38

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Important safety instructions

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Important safety instructions

Read and follow all instructions before using your cooktop to

prevent the risk of re, electric shock, personal injury, or damage

when using the cooktop. This guide does not cover all possible

conditions that may occur. Always contact your service agent or the

manufacturer about problems that you do not understand.

WHAT YOU NEED TO KNOW ABOUT

SAFETY INSTRUCTIONS

Warnings and Important safety instructions in this manual do not

cover all possible conditions and situations that may occur. It is

your responsibility to use common sense, caution, and care when

installing, maintaining, and operating your cooktop.

Important safety symbols and precautions

What the icons and signs in this user manual mean:

WARNING

Hazards or unsafe practices that may result in severe personal injury

or death.

CAUTION

Hazards or unsafe practices that may result in minor personal injury

or property damage.

CAUTION

To reduce the risk of re, explosion, electric shock, or personal injury

when using your cooktop, follow these basic safety precautions.

Do NOT attempt.

Do NOT disassemble.

Do NOT touch.

Follow directions explicitly.

Unplug the power plug from the wall socket.

Make sure the machine is grounded to prevent electric shock.

Call a Samsung service center for help.

Note

These warning signs are here to prevent injury to you and others.

Please follow them explicitly.

After reading this section, keep it in a safe place for future reference.

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STATE OF CALIFORNIA PROPOSITION

65 WARNING US ONLY

WARNING: This product contains chemicals known to the State of

California to cause cancer and birth defects or other reproductive

harm.

FOR YOUR SAFETY

When using electrical appliances, you should follow basic safety

precautions, including the following:

CAUTION

• Use this appliance only for its intended purpose as described in this

Owner’s Manual.

• Potentially hot surfaces include cooktop, the cooktop facing, and

areas near the cooktop.

User servicing - Do not repair or replace any part of the

appliance unless specically recommended in this manual. All

other servicing should be referred to a qualied technician.

Always disconnect the power to the appliance before servicing

by removing the fuse or switching off the circuit breaker.

• Do not store items of interest to children in cabinets above

the cooktop surface. Children climbing on the cooktop to reach

items could be seriously injured.

• Do not leave children alone. Never leave children alone or

unattended in an area where this appliance is in use. They

should never be allowed to sit or stand on any part of the

appliance.

• Never use your appliance for warming or heating the room.

• Do not use water on grease res. Turn off the cooktop to avoid

spreading the ames. Smother the re or ames or use a dry

chemical, baking soda, or foam-type extinguisher.

• Storage in or on the appliance. Do not store ammable materials

near the surface units. Be sure all packing materials are

removed from the appliance before operating it. Keep plastics,

clothes, and paper away from parts of the appliance that may

become hot.

• Wear proper apparel. Never wear loose-tting or hanging

garments while using the appliance.

• Use only dry potholders. Placing moist or damp potholders

on hot surfaces may result in burns from steam. Do not let the

potholder touch hot heating elements. Do not use a towel or

other bulky cloth.

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SURFACE COOKING UNITS

• Never leave surface units unattended at high heat settings.

Boilovers cause smoking and greasy spillovers that may ignite.

• Protective Liners – Do not use aluminum foil to line surface unit

drip bowls or oven bottoms, except as suggested in the manual.

Improper installation of these liners may result in a risk of

electric shock or re.

• Do not lift the cooktop. Lifting the cooktop can damage the

cooktop and cause the cooktop to malfunction.

• Never use the glass cooktop surface as a cutting board.

• Use care when touching the cooktop. The glass surface of the

cooktop will retain heat after the controls have been turned off.

• Use proper pan sizes. This appliance is equipped with surface

units of different size. Select pots and pans that have at

bottoms large enough to cover the surface area of the heating

element. Using undersized cookware will expose a portion of

the heating element to direct contact and may result in the

ignition of clothing. Matching the size of the pot or pan to the

burner will also improve efciency.

• Teach children not to play with the controls or any other part of

the cooktop.

Be sure your appliance is properly installed and grounded by a

qualied technician.

• Avoid scratching or striking the cooktop. Doing so may lead to

glass breakage. Do not cook on a cooktop with broken glass.

Shock, re, or cuts may occur.

• For your safety, do not use high-pressure water cleaners or

steam jet cleaners to clean any part of the cooktop.

• If the power cord is damaged, it must be replaced by the

manufacturer, its service agent, or similarly qualied persons to

avoid creating a hazard.

• The appliance is not intended for use by persons (including

children) with reduced physical, sensory or mental capabilities,

or lack of experience and knowledge, unless they have been

given supervision or instruction concerning use of the appliance

by a person responsible for their safety.

• Do not lean on the cooktop as you may turn the control knobs

inadvertently.

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• Be careful when placing spoons or other stirring utensils on the

glass cooktop surface when it is in use. They may become hot

and could cause burns.

• Cleaning. Read and follow all instructions and warnings on the

cleaning cream labels.

• Be sure you know which control knob operates each surface

unit. Make sure you have turned on the correct surface unit.

• When preparing aming foods under the hood, turn the fan on.

• Do not store heavy items above the cooktop surface that could

fall and damage it.

• Do not Use Decorative Surface Element Covers – If an element

is accidentally turned on, the decorative cover will become hot

and possibly melt. Burns will occur if the hot covers are touched.

Damage may also be done to the cooktop.

• Appliance is not intended to be operated by means of an

external timer or separate remote-control system.

• Cookware Handles Should Be Turned Inward and Not Extend

Over Adjacent Surface Units – To reduce the risk of burns,

ignition of ammable materials, or spillage due to unintentional

contact with cookware, position cookware handles so that they

are turned inward and do not extend over adjacent surface

units.

• Glazed cookware. Only certain types of glass, glass/ceramic,

ceramic, earthenware, or other glazed cookware can be used for

rangetop service without breaking due to sudden changes in

temperature.

• Always turn the surface units off before removing cookware.

• Keep an eye on foods being fried at high or medium high heat

settings.

• To avoid oil spillover and re, use a minimum amount of oil

when shallow pan-frying and avoid cooking frozen foods that

have excessive amounts of ice.

• Do not operate the cooktop without cookware. If the cooktop

operates without cookware, the control knobs will become hot.

• Do not move the container and bowl in a horizontal position on

cooktop surface.

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WARNING

If the surface is cracked, switch off and unplug the appliance to avoid

the possibility of electrical shock. Do not use your cooktop until the

glass surface has been replaced.

CHILD SAFETY

WARNING

• This appliance is not intended for use by young children or inrm

persons without the adequate supervision of a responsible adult.

• Young children should be supervised to ensure that they do not play

with the appliance.

• The cooking zones will become hot when you cook. To keep small

children from being burned, always keep them away from the

appliance while you are cooking.

WARNING

Accessible parts may become hot during use. To avoid burns, young

children should be kept away.

ELECTRICAL SAFETY

Use factory installed exible cord to connect to power supply only,

do not use power supply cord kit.

• The cooktop should be serviced only by qualied service

personnel. Repairs carried out by unqualied individuals may

cause injury or a serious malfunction. If your appliance is in

need of repair, contact a Samsung authorized service center.

Failure to follow these instructions may result in damage and

void the warranty.

• Flush - mounted appliances may be operated only after they

have been installed in cabinets and workplaces that conform

to the relevant standards. This ensures that the appliances are

installed in compliance with the appropriate safety standards.

• If your appliance malfunctions or if fractures, cracks, or splits

appear:

- switch off all cooking zones

- unplug the cooktop from the AC wall outlet

- contact your local Samsung service center.

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Clean the cooktop with caution. If a wet sponge or cloth is used

to wipe spills on a hot cooking area, be careful to avoid steam

burns. Some cleaners can produce noxious fumes if applied to a

hot surface.

CRITICAL INSTALLATION WARNINGS

WARNING

• This appliance must be installed by a qualied technician or

service company.

- Failing to have a qualied technician install the cooktop

may result in electric shock, re, an explosion, problems

with the product, or injury.

• Unpack the cooktop, remove all packaging material and examine

the cooktop for any damage such as dents. If there is any

damage, do not operate the cooktop and notify your dealer

immediately.

• Plug the power cord into a properly grounded outlet with the

proper conguration. Your cooktop should be the only item

connected to this circuit.

• Keep all packaging materials out of the reach of children.

Children may use them for play and injure themselves.

VENTILATING HOOD

• Clean ventilating hoods frequently. Do not let grease

accumulate on the hood or lter.

• When aming foods under the hood, turn the fan on.

GLASS/CERAMIC COOKING SURFACES

• DO NOT TOUCH SURFACE UNITS OR AREAS NEAR UNITS.

Surface units may be hot even though they are dark in color.

Areas near surface units may become hot enough to cause

burns. During and after use, do not touch, or let clothing or

other ammable materials contact the surface units or areas

near the units until they have had sufcient time to cool. Among

these areas are the cook-top and the facing of the cooktop.

• Do not cook on a broken cooktop. If the cooktop should

break, cleaning solutions and spillovers may penetrate the

broken cooktop and create a risk of electric shock. If your

cooktop breaks, contact an authorized Samsung service center

immediately.

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• Do not hook the power cord over a metal object, place a heavy

object on the power cord, or insert the power cord between

objects.

- This may result in electric shock or re.

If the power cord is damaged, contact your nearest Samsung

service center.

CRITICAL USAGE WARNING

CAUTION

• If the appliance is ooded by any liquid, please contact your

nearest Samsung service center. Failing to do so may result in

electric shock or re.

• If the appliance produces a strange noise, a burning smell, or

smoke, unplug the power plug immediately and contact your

nearest Samsung service center.

- Failing to do so may result in electric shock or re.

• In the event of a gas leak (such as propane gas, LP gas, etc.),

ventilate the area immediately. Do not touch the power cord. Do

not touch the appliance.

- A spark may result in an explosion or re.

• Install the cooktop on a sturdy, level cabinet that can support its

weight.

- Failing to do so may result in problems with the cooktop.

• This appliance must be properly grounded.

• Do not ground the appliance to a gas pipe, plastic water pipe, or

telephone line.

- This may result in electric shock, re, an explosion, or

problems with the product.

• Do not cut or remove the grounding prong from the power cord

under any circumstances.

• Connect the cooktop to a circuit that provides the correct

amperage.

• Do not install this appliance in a humid, oily or dusty location, or

in a location exposed to direct sunlight or water (rain drops).

- This may result in electric shock or re.

• Do not use a damaged power cord or loose wall socket.

- This may result in electric shock or re.

• Do not pull or bend the power cord excessively.

• Do not twist or tie the power cord.

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• Do not turn the appliance off while an operation is in progress.

- This may cause a spark and result in electric shock or re.

• Keep all packaging materials well out of the reach of children, as

packaging materials can be dangerous to children.

- If a child places a plastic bag over his or her head, the child

can suffocate.

• Do not let children or any person with reduced physical,

sensory, or mental capabilities use this appliance unsupervised.

• Keep pets away from the appliance because pets may step on

the controls of the appliance, causing a malfunction.

• Make sure that the appliance’s controls and cooking areas are

out of the reach of children.

- Failing to do so may result in electric shock, burns, or injury.

• Do not use or place ammable sprays or objects near the

cooktop.

- Flammable items or sprays can cause res or an explosion.

• Take care not to contact the cooktop surface with your body

while cooking or just after cooking.

- Failing to do so may result in burns.

• Always observe safety precautions when using your cooktop.

Never try to repair the cooktop on your own - there is

dangerous voltage inside. If the cooktop needs to be repaired,

contact an authorized Samsung service center near you.

• If you use the appliance when it is contaminated by foreign

substances such as food waste, it may result in a problem with

the appliance.

• Do not attempt to repair, disassemble, or modify the appliance

yourself.

- Since a high voltage current enters the product chassis, it

may result in electric shock or re.

- When a repair is needed, contact your nearest Samsung

service center.

• If any foreign substance such as water has entered the

appliance, contact your nearest Samsung service center.

- Failing to do so may result in electric shock or re.

• Do not touch the power cord with wet hands.

- This may result in electric shock.

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USAGE CAUTIONS

CAUTION

• If the surface is cracked, turn the appliance off.

- Failing to do so may result in electric shock.

• Dishes and containers can become hot. Handle with care.

• Hot foods and steam can cause burns. Carefully remove

container coverings, directing the steam away from your hands

and face.

• Remove lids from baby food jars before heating. After heating

baby food, stir well to distribute the heat evenly.

Always test the temperature by tasting before feeding the baby.

The glass jar or the surface of the food may appear to be cooler

than the interior, which can be hot enough to burn an infant’s

mouth.

• Take care as beverages or food may be very hot after heating.

- Especially when feeding a child, make sure that the food or

beverage has cooled sufciently.

• Do not insert ngers, foreign substances, or metal objects

such as pins or needles into inlets, outlets, or holes. If foreign

substances are inserted into any of these holes, contact your

product provider or nearest Samsung service center.

• Never use this appliance for purposes other than cooking.

- Using the appliance for any purpose other than cooking

may result in re.

• Never heat plastic or paper containers and do not use them for

cooking.

- Failing to do so may result in a re.

• Do not heat food wrapped in paper from magazines,

newspapers, etc.

- This may result in a re.

• Do not hold food in your bare hands during or immediately

after cooking.

- Use cooking gloves. The food may be very hot and you

could burn yourself.

- As the handle and cooktop surfaces may be hot enough to

cause burns after cooking, use cooking gloves to protect

your hands from burns.

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• Do not put your face or body close to the appliance while

cooking.

- Take care that children do not come too close to the

appliance.

- Failing to do so may result in children burning themselves.

• Do not scratch the glass of the cooktop with a sharp object.

- This may result in the glass being damaged or broken.

• Do not store anything directly on top of the appliance when it is

in operation.

• Do not over-heat food.

- Overheating food may result in a re.

• Take care when heating liquids such as water or other

beverages.

- Make sure to stir during or after cooking.

- Avoid using a slippery container with a narrow neck.

- Wait at least 30 seconds after heating before removing the

heated liquid.

- Failing to do so may result in an abrupt overow of the

contents and cause burns.

• Do not stand on top of the appliance or place objects (such as

laundry, lighted candles, lighted cigarettes, dishes, chemicals,

metal objects, etc.) on the appliance.

- This may result in electric shock, re, problems with the

product, or injury.

• Do not operate the appliance with wet hands.

- This may result in electric shock.

• Do not spray volatile substances such as insecticide onto the

surface of the appliance.

- As well as being harmful to humans, it may also result in

electric shock, re, or problems with the product.

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Before you start

CRITICAL CLEANING WARNINGS

CAUTION

• Do not clean the appliance by spraying water directly on to it.

• Do not use benzene, thinner, or alcohol to clean the appliance.

- This may result in discoloration, deformation, damage,

electric shock, or re.

• Take care not to hurt yourself when cleaning the appliance

(externally or internally).

- You may hurt yourself on the sharp edges of the appliance.

• Do not clean the appliance with a steam cleaner.

- This may result in corrosion.

• Keep the cooktop surface clean. Food particles or spattered oils

stuck to the cooktop surface can cause paint damage and reduce

the efciency of the cooktop.

Before you start

About induction cooktop cooking

CAUTION

BEFORE COOKING

• Do not use the Induction cooktop surface as a cutting board.

• Do not place or store items that can melt or catch re on the Induction

cooktop, even when it is not being used.

• Turn the induction cooktop on only after placing the cookware on it.

• Do not store heavy items above the cooktop surface. They could fall and

damage it.

CAUTION

DURING COOKING

• Metallic objects such as knives, forks, spoons, and lids should not be placed on

the induction cooktop surface since they can get hot.

• After use, switch off the induction element using its control. Do not rely on the

pan detector.

• Use this appliance for normal cooking and frying in the home only. It is not

designed for commercial or industrial use.

• Never use the induction cooktop to heat the room.

• Take care when plugging electrical appliances into a power outlet near the

cooktop. Power cords must not come into contact with the cooktop.

• Overheated fat and oil can catch re quickly. Never leave surface units

unattended when preparing foods in fat or oil, for example, when cooking

french fries.

• Turn the cooking zones off after use.

• Never place combustible items on the induction cooktop. It may cause a re.

• Do not use the induction cooktop to heat aluminium foil, products wrapped in

aluminium foil, or frozen foods packaged in aluminium cookware.

• There is the risk of burns from the appliance if used carelessly.

• Do not let cables from electrical appliances touch hot cookware or the hot

surface of the induction cooktop.

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Before you start

• Do not use the induction cooktop to dry clothes.

• Never store ammable materials such as aerosols and detergents in the

drawer or cupboards under the induction cooktop.

• Users with Pacemakers or Active Heart Implants must keep their upper body

at least 1 ft. (30 cm) from the induction cooking zones when they are turned

on. If in doubt, you should consult the manufacturer of your device or your

doctor.

CAUTION

AFTER COOKING

• Do not touch the Induction elements until they have cooled down.

• The surface can stay hot for some time after cooking is complete. If you touch

the surface before it has had time to cool down sufciently, you can burn

yourself.

• Immediately clean spills on the cooking area to prevent a tough cleaning

chore later.

• After you have activated elements on the cooktop, the internal fan may come

on for cooling purposes.

• The fan activation time may differ depending on the temperature of the

internal sensor. (10 minutes or 20 minutes)

• If you have cabinet storage directly above the cooking surface, make sure that

the items in the cabinet are infrequently used and can be safely stored in an

area subjected to heat. Temperatures may be unsafe for items such as volatile

liquids, cleaners, or aerosol sprays.

CAUTION

If the cooktop is installed above an oven, do not use the cooktop while the oven's

Self-cleaning function is on.

Location of the induction cooktop elements and controls

Cooking zones

01 Induction front Wide Flex zone:

1800 W. With Power Boost,

2600 W.

02 Induction rear Wide Flex zone:

1800 W. With Power Boost,

2600 W.

03 Center: 11", 3600 W. With Power

Boost, 4800 W.

04 Right front: 6", 1400 W. With

Power Boost, 2000 W.

05 Control Panel 06 Virtual Flame

07 Wi-Fi communication area 08 Bluetooth communication area

NOTE

Do not put cookware either on the Bluetooth or Wi-Fi communication area.

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Before you start

Control Panel

01 Power 02 Flex Zone selector

03 Flex zone indicator 04 Power setting selector (Magnetic

Knob)

05 Indicators for power settings and

residual heat

06 Cooking zone selector

07 Simmer selector (

)

08 Power Boost selector

09 Timer 10 Smart Connect

11 Pause 12 Child Lock

13 Melt selector (

)

Virtual ame technology

Virtual ame technology creates the

appearance of ames when you turn on an

induction element.

• Virtual ame technology is available only on the right burner.

• The virtual ame may look different depending on the appearance, size, or

position of the cookware. (For the best results, use cookware that, matches the

element size. Cookware that is too large can cover the virtual ame. Cookware

that is too small can cause the virtual ame to be ill-formed.

• Impurities on the cookware bottom or the cooktop surface can cause the

virtual ame to be ill-formed or incomplete.

Clean the cookware or the cooktop surface before using them.

NOTE

For optimal performance of the virtual ame, we recommend using the cookware

that satises the following conditions.

Bottom size

11": 260

280 mm

6": 135

150 mm

Surface shape Horizontal Hair-Line

Material Stainless

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Before you start

Magnetic knob

The magnetic knob is a detachable control

knob with a magnetic base you can use to

set and adjust the power level of any of the

induction elements on your cooktop easily

and intuitively. To use the magnetic knob:

1. Place it in the center of the element

control of your choice. The knob's

magnet holds it in place.

2. Press the POWER key to turn on the

cooktop, and then press the element's

ON/OFF key within 20 seconds.

3. Grasp and turn the magnetic knob to

set the element's power level.

With the cooktop powered on, if you put the magnetic knob over an unused

element on the control panel, the cooktop recognizes the knob and sets the power

level to 0. Then, you can change the power level using the knob.

NOTE

You can also set the power level by touching the element control with your nger.

See page 19.

Residual heat indicator

When an individual cooking zone or the cooktop is turned off, the presence of

residual heat is shown with an , (for “hot”) in the digital display of the

appropriate cooking zones. Even after the cooking zone has been switched off, the

residual heat indicator goes out only after the cooking zone has cooled.

You can use the residual heat for thawing or keeping food warm.

NOTE

The uppercase '

' indicates higher temperatures than the lowercase ' '.

WARNING

As long as the residual heat indicator is illuminated, there is a risk of burns.

WARNING

If the power supply is interrupted, the

, symbol will go out and information

about residual heat will no longer be available.

However, it may still be possible to burn yourself. This can be avoided by always

taking care when near the cooktop.

Cooking areas

• The cooking areas on your cooktop are identied by permanent circles on the

glass cooking surface. For the most efcient cooking, t the pan size to the

element size.

• Pans should not extend more than ½˝ to 1˝ beyond the cooking area.

• For more information on selecting proper types of cookware, refer to the

section “Use quality cookware in good condition”. See page 25.

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Operation

Initial cleaning

Wipe the ceramic glass surface with a damp cloth and ceramic cooktop glass

cleaner.

WARNING

Do not use caustic or abrasive cleaners. The surface could be damaged.

Digital display

• to , selected heat settings

•

Residual heat (Still Hot)

• Residual heat

•

The child lock is activated.

•

message. A touch key has been touched and held for more than 8 seconds.

• message. The cooktop has overheated because of abnormal operation.

(Example : An element was turned on with empty cookware on top.)

•

The cookware is unsuitable or too small or no cookware has been placed

on the cooking zone.

• message. The power applied to the cooktop is too high or low.

Safety shutoff

• If the cooktop overheats because of abnormal operation,

will be displayed

and the cooktop will turn off.

• If cookware is unsuitable or too small or no cookware has been placed on the

cooking zone,

will be displayed.

After 1 minute, the corresponding cooking zone will turn off.

Other reasons why a cooking zone will switch itself off

All cooking zones will switch themselves off if liquid boils over and lands on the

control panel.

The automatic shutoff will also be activated if you place a damp cloth on the

control panel. In both of these instances, you will need to turn the cooktop on

again using the main POWER key after the liquid or the cloth has been removed.

Operation

Switching the appliance on

Turn the cooktop on by touching the

POWER key for approximately 1 second.

NOTE

After you have touched the POWER key to switch on your cooktop, you must select

a cooking zone or element and a power setting within approximately 20 seconds.

Otherwise, the cooktop will switch itself off for safety reasons.

Selecting a cooking zone and power setting

1. To select an element or cooking zone,

touch the ON/OFF key of the zone or

element.

• The digital displays will show

2. To set and adjust the power level,

run your nger clockwise or

counterclockwise along the surface of

the element or zone control as shown

in the illustration.

• If you do not set a power level

after selecting an element, the

element will turn off automatically

after 10 seconds.

• You can also use the magnetic

knob to control the element or

cooking zone. See page 18.

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Operation

NOTE

If you try to rotate the magnetic knob by grabbing its side or pushing it, it will not

work. Grasp the knob with two ngers, and then turn it.

NOTE

If you turn the magnetic knob while wearing oven gloves, the knob will not work.

You must be bare handed.

Recommended settings

The power levels in the table below are guidelines. The power settings required for

various cooking methods depend on a number of variables, including the quality

of the cookware being used and the type and amount of food being cooked.

SETTING POWER LEVELS TYPE OF COOKING

HIGH/BOOST

14-15

Boost

• Bringing water to a boil

• Start food cooking

• Quickly searing meat

MEDIUM HIGH 10-13

• Holding a rapid boil

• Deep fat frying, pan frying, stir frying

MEDIUM 7-9

• Cooking sauces and gravies

• Steaming vegetables

MEDIUM LOW 4-6

• Maintaining a slow boil

• Keeping foods cooking, poaching,

stewing

LOW

1-3

Melt, Simmer

• Melting chocolate or butter

• Keeping foods warm

• Simmering

Griddle (Flex zone)

Preheat the griddle (MEDIUM HIGH or HIGH).

Type of cooking Setting

Pancakes MEDIUM LOW

Fried eggs MEDIUM LOW

French toast MEDIUM

Bacon, sausages MEDIUM – cook to desired browness

Hamburgers MEDIUM HI – cook to desired doneness

NOTE

• The power settings indicated in the table above are provided only as

guidelines for your reference.

• You will need to adjust the power settings according to specic cookware and

foods.

Switching the appliance off

To completely switch off the appliance,

touch the POWER key for 1 second.

NOTE

After you switch off a single cooking zone

or the entire cooking surface, the presence

of residual heat will be indicated in the

digital displays of the corresponding

cooking zones by an

or (for “hot”).

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Operation

Using the child lock

You can use the child lock to safeguard against a child unintentionally turning on

a cooking zone and activating the cooking surface. Also, the control panel, with

the exception of the POWER key, can be locked to prevent the settings from being

changed unintentionally, for example, by wiping over the panel with a cloth.

Switching the child lock On/Off

1. Touch the Child Lock key for

approximately 1 seconds.

An acoustic signal will sound as

conrmation.

2. Touch any control key.

will appear in the displays,

indicating the child lock has been

activated.

3. To switch the child lock off, touch the

Child Lock key again for 1 seconds.

An acoustic signal will sound as

conrmation.

NOTE

• If you activate the child lock while the cooktop is operating, touch the POWER button to turn

the cooktop off for safety reasons.

• If the child lock is enabled when the cooktop is not operating, all buttons will be disabled

including the POWER button.

Timer

1. Press the Timer key. The number 10

will be displayed above the timer

display.

2. Use the Timer setting selectors ( or

) to set the desired amount of time.

Then, press Timer key again.

NOTE

The timer can be adjusted from 0 to 99.

3. To cancel the timer settings, hold down

the Timer key for 3 senconds.

NOTE

• To change the settings quicker, touch and hold any of the

control keys

until the desired value is reached.

• When the timer is terminated, it sounds a beep 4 times. However, the cooking

zone will not be turned off.

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Operation

Power boost control

The Power Boost function makes additional power available to each cooking

zone (for example, when you want to bring a large volume of water to a boil).

Cooking zones Max Boost time

11" 8 min

6" 10 min

Front or Rear Flex Plus 10 min

Complete Flex Plus 5 min

When the Max Boost times expire, the cooking zones automatically return to

power level

NOTE

In certain circumstances, the Power Boost

function may be deactivated

automatically to protect the internal electronic components of the cooktop.

Power management

The cooking zones have a maximum power available to them.

If this power range is exceeded in a cooking zone when you switch on the Power

Boost

function, Power Management automatically reduces the power setting of

the cooking zone.

A. Paired cooking zone

B. Paired cooking zone

The indicator for the cooking zone

alternates for some seconds between the set

power setting and the maximum possible

power setting. Then, the indicator changes

from the set power setting to the maximum

possible power setting.

Pause

The Pause function simultaneously switches

all cooking zones that are switched on to

the low power setting. This function can be

used to briey interrupt and then continue

the cooking process e.g. to take a telephone

call.

When the Pause function is activated, all

touch keys except for the Pause, Child Lock,

ON/OFF, and POWER keys are disabled. To

resume cooking, touch the Pause button.

The cooking zones return to their previous

setting.

Control Panel Display

To Switch On Touch Pause key

To Switch Off Touch Pause key Return to previous power level

NOTE

Timer functions are not stopped by the Pause function.

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Operation

NOTE

To turn the synched elements off, touch the

ON/OFF key for any synched element.

The two synced elements will turn off

simultaneously.

Size of pans

Induction cooking zones adapt automatically to the size of the bottom of the

cookware up to a certain limit. However the magnetic part of the bottom of the

cookware must have a minimum diameter depending upon the size of the cooking

zone.

Cooking zones Minimum diameter of the bottom of the cookware

Front or Rear Flex zone plus 5.5 inch (140 mm)

Flex zone plus 9.4 inch (240 mm) (long side dimension),

oval, sh kettle

Flex zone

You can use the Flex zone function to operate and control the two elements on the

left side simultaneously, as a single cooking zone, and then use the zone for large

cookware. (Examples: oval cookware, large spaghetti pots, etc.)

1. Touch the Flex Zone selector. The two

left elements are synched and will now

work together.

2. Use an element control as shown to

adjust the power level of the two left

elements. The power setting displays of

the two left elements (front and rear)

will change together.

3. To disable the Flex Zone function, touch

the Flex Zone selector.

• You can also use the magnetic

knob to control the two elements.

See page 18.

Flex zone Indicator

The Flex Zone indicator uses pan detection

to display the active zone when the Flex

Zone function is enabled.

NOTE

If an inappropriate pot or pan is placed on

the cooking zone, the indicator blinks. If the

pot or pan is not removed, the cooking zone

turns off.

Any one element of the Flex zone may not

operate properly with a small pan or pot if

it slants to one element even slightly.

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Operation

Flex zone Plus

Cooking Zone 4

Cooking Zone 3

Cooking Zone 2

Cooking Zone 1

The Flex zone is the large cooking area

located on the left side of the hob (see the

gure below) that is specially designed to

accommodate multiple pots and pans of

varying shapes and sizes at once. The Flex

zone has four zones that are operated by

individual inductors, allowing you to cook

regardless of where cookware is placed on a

cooking zone.

With Flex zone Plus, you can use a combination of different cooking zones to

enlarge the cooking area. See the table below for the corresponding sensor to

touch to activate the different combinations.

Cooking Zone 1 burner 2 burner 3 burner 4 burner

NOTE

• When using only one cooking zone, the diameter of the bottom of the

cookware must be less than 14 cm.

• The hob may take 5-10 seconds to recognize the position of cookware.

• Noises may occur while the hob recognizes the cookware.

• Do not remove cookware during cooking. For safety purposes, the hob

automatically stops if cookware has been removed for more than 5 seconds.

Sound on/off

1. Touch the POWER key for

approximately 1 second.

2. Touch the key for 3 seconds within

10 seconds of pressing the POWER key.

3. Sound will turn off and will appear

in the Timer display.

4. To change the Sound setting, repeat

Steps 1 and 2.

Sound will turn ON and

will appear

in the Timer display.

NOTE

To change the Sound On/Off setting, you

must operate the Sound On/Off function

within 10 seconds of turning the power on.

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Operation

Virtual ame on/off

1. Touch the POWER key for

approximately 1 second.

2. Touch the Pause key

for 3 seconds

within 10 seconds of pressing the

POWER key.

3. Virtual ame will turn off and will

appear in the Timer display.

4. To change the Virtual ame setting,

repeat Steps 1 and 2.

Virtual ame will turn ON and

will

appear in the Timer display.

NOTE

To change the Virtual ame On/Off setting,

you must operate the Virtual ame On/Off

function within 10 seconds of turning the

power on.

Before using the cooktop

Use quality cookware in good condition

The cookware used with the cooktop

surface should have at bottoms that make

good contact with the entire surface of the

Cooking Zone. Check for atness by rotating

a ruler across the bottom of the cookware.

Be sure to follow all the recommendations

for using cookware.

Also remember to

• Use cookware made with the correct material for induction cooking.

See "Cookware for induction cooking zones" on page 26.

• Use quality cookware with heavier bottoms for better heat distribution. This

provides for more even cooking results.

• The pan size should match the amount of food being prepared.

• Do not let pans boil dry. This may cause permanent damage in the form of

breakage, fusion, or marring that can affect the ceramic cooktop. (This type of

damage is not covered by your warranty).

• Do not use dirty pans with grease buildup. Always use pans that are easy to

clean after cooking.

CAUTION

• The Cooking Zones may appear to be cool while turned ON and after they

have been turned OFF. The glass surface may be HOT from residual heat

transferred from the cookware and burns may occur.

• DO NOT TOUCH HOT COOKWARE or PANS directly with your hands. Always

use oven mitts or pot holders to protect your hands from burns.

• DO NOT SLIDE cookware across the cooktop surface. Doing so may

permanently damage the appearance of the ceramic cooktop.

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Operation

CORRECT INCORRECT

Flat pan bottom & straight sides.

Curved or warped pan bottoms or

sides.

Pan size meets or exceeds the

recommended minimum size for the

Cooking Zone. See "Using the correct

size cookware".

Pan does not meet the minimum size

required for the Cooking Zone used.

See "Using the correct size cookware".

Pan rests completely on the Cooktop

surface.

Pan bottom rests on cooktop trim

or does not rest completely on the

cooktop surface.

Pan is properly balanced.

Heavy handle tilts pan.

NOTE

ANY one of the incorrect conditions listed above may be detected by the sensors

located below the ceramic cooktop surface. If the cookware does not meet one

or more of these conditions, one or more of the Cooking Zones will not heat, and

settings will ash in the affected Cooking Zone display. Correct the problems

before attempting to activate the cooktop.

Cookware for induction cooking zones

The Induction element can only be turned on when cookware with a magnetic

base is placed on one of the cooking zones. You can use the cookware identied as

suitable below.

Cookware material

Cookware material Suitable

Steel, Enamelled steel Yes

Cast iron Yes

Stainless steel If appropriately labelled by the manufacturer

Aluminium, Copper, Brass No

Glass, Ceramic, Porcelain No

NOTE

• Cookware appropriate for induction cooking is labelled as suitable by the

manufacturer.

• Certain cookware can make noise when being used on induction cooking

zones. These noises do not indicate that the cooktop is malfunctioning and do

not affect its operation in any way.

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Operation

Operating noises

You may hear the following operational noises:

• Cracking noises : You may hear a cracking noise when you are using cookware

made of two or more materials.

• Whistling : A whistling noise occurs when both back burners are in use.

This is caused by vibrations. Whistling can vary depending on the weight or

material of the cookware or the type of food you are cooking. (The noise can

be reduced by using thicker cookware.)

• Humming : You may hear a low humming when you set an element to a high

power setting. This sound is generated by energy transmission, and it will

disappear when cooktop is turned off.

• Clicking : Electric switches are operating.

• Hissing, Buzzing : You may hear a fan noise during cooktop operation. You

may continue to hear it even after the cooktop is turned off.

This is normal. The fan runs to cool down the temperature inside the cooktop.

It will automatically shut itself off after a short period of time.

These noises are normal and do not indicate any defects.

Using the correct size cookware

• The Induction Cooking Zones require that you use pots and pans of a

minimum size or larger at each location. The inner ring of each Cooking Zone

is your guide to the correct minimum pan size. The pan bottom must fully

cover the inner ring for proper cooking to occur.

• The thicker outer ring at each Cooking Zone is helpful to determine the

maximum pan size. After centering the cookware on the cooktop, make sure

the cookware does not extend more than 1/2" beyond the thicker line on the

Cooking Zone. The pan must fully contact the glass surface.

NOTE

• If a pan made of the correct material is centered properly on any of the active

Cooking Zones but is too small, the affected Cooking Zone display will ash

and the pan will not heat.

• If cookware is unsuitable or too small or no cookware has been placed on the

cooking zone,

will be displayed. After 1 minute, the corresponding cooking

zone will turn off.

Pot and pan sizes

Induction cooking zones adapt automatically to the size of the bottom of the

cookware up to a certain limit. However the magnetic part of the bottom of the

cookware must have a minimum diameter depending upon the size of the cooking

zone.

Cooking

zones

Minimum diameter of the

bottom of the cookware

1 Front or Rear Flex zone plus

5.5 inch (140 mm)

(Long side diameter 9.4 inch

(240 mm))

2 6.3 inch (160 mm)

3 3.9 inch (100 mm)

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Operation

Using suitable induction cookware

Suitability test

Cookware is suitable for induction cooking

if a magnet sticks to the bottom of the

cookware and the cookware is labelled as

suitable by the cookware manufacturer.

Better pans produce better results

• You can recognize good pots and pans by their bases. The base should be as

thick and at as possible.

• When buying new pots or pans, pay particular attention to the diameter of the

base. Manufacturers often give only the diameter of the upper rim.

• Do not use pans which have damaged bases with rough edges or burrs. You

can scratch the ceramic cooktop permanently if you slide a pot or pan with a

damaged base across the surface.

• When cold, pan bases are normally bowed slightly inwards (concave). They

should never be bowed outwards (convex).

• If you want to use a special type of pot or pan, for example, a pressure cooker,

a simmering pan, or a wok, please follow the manufacturer’s instructions.

Energy saving tips

You can save valuable energy by observing

the following points:

• Always position pots and pans before

switching on the cooking zone.

• Dirty cooking zones and pan bases

increase power consumption.

• When possible, position lids rmly on

pots and pans so that the lids cover

them completely.

• Switch the cooking zones off before the

end of the cooking time and use the

residual heat to keep food warm.

Right!

Wrong!

Temperature detection

If for any reason the temperatures on any of the cooking zones exceeds the safety

level, then the cooking zone will automatically reduce the heat to a lower power

level.

When you have nished using the cooktop, the cooling fan will continue to run

until the cooktop’s electronics have cooled down. The cooling fan switches itself on

and off depending upon the temperature of the electronics.

NOTE

If the induction cooktop overheats because of abnormal operation,

will be

displayed and the induction cooktop will turn off.

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Operation

Protecting the cooktop surface

Cleaning

• Clean the cooktop before using it for the rst time.

• Clean your cooktop daily or after each use. This will keep your cooktop

looking good and can prevent damage.

• If a spillover occurs while you are cooking, immediately clean the spill while

it is hot to prevent a tough cleaning chore later. Using extreme care, wipe the

spill with a clean, dry towel.

• Do not allow spills to remain on the cooking area or the cooktop trim for a

long period of time.

• Do not use abrasive cleansing powders or scouring pads, which will scratch

the cooktop.

• Do not use chlorine bleach, ammonia, or other cleansers not specically

recommended for use on a glass-ceramic surface.

Preventing marks and scratches

• Do not use glass cookware. It may scratch the cooktop.

• Do not place a trivet or wok ring between the cooktop and a pan or wok.

These items can mark or scratch the cooktop.

• Make sure the cooktop and the pan bottom are clean.

• Do not slide metal pans across the cooktop.

Preventing stains

• Do not use a soiled dish cloth or sponge to clean the cooktop surface. A lm

will remain, which may cause stains on the cooking surface after the area is

heated.

• Continuously cooking on a soiled surface can result in a permanent stain.

Preventing other damage

• Do not allow plastic, sugar, or foods with high sugar content to melt onto the

hot cooktop. Should this happen, clean immediately.

• Do not let a pan boil dry as this will damage the cooktop and the pan.

• Do not use the cooktop as a work surface or cutting board.

• Do not cook food directly on the cooktop. Always use the proper cookware.

Using the smart connect feature

The cooktop has built in a Wi-Fi module that you can use to sync the cooktop with

the SmartThings app. On the smartphone app, you can:

• monitor the operating status and the power level settings of the cooktop

elements.

• check and change the timer settings.

Functions that can be operated from the SmartThings app may not work smoothly

if communication conditions are poor or the product is installed in a place with a

weak Wi-Fi signal.

How to connect the cooktop

Before you can use the remote features of your Samsung cooktop, you must pair it

to the SmartThings App.

1. Download and open the SmartThings app on your smart device.

2. Press the POWER key to turn the cooktop on.

3. Follow the app’s instructions, and then touch and hold the Smart Connect key

for 3 seconds.

4. While the connection is being made, the LED indicator above the Smart

Connect key blinks. Once the process is complete, the indicator glows without

blinking. Now the cooktop is connected successfully.

5. If the Smart Connect LED indicator does not turn on, follow the instruction in

the app to reconnect.

NOTE

• Make sure to set the Smart Connect function only when no hob operation is in

process.

• For further instructions, refer to the web manual at www.samsung.com

Wi-Fi On/Off

• Touch the Smart Connect key to turn on or turn off the Wi-Fi connection.

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Maintaining your appliance

Care and cleaning of the glass cooktop

Normal daily use cleaning

Use only a ceramic cooktop cleaner. Other creams may not be as effective.

By following these steps, you can maintain and protect the surface of your glass

cooktop.

1. Before using the cooktop for the rst time, clean it with a ceramic cooktop

cleaner.

• This helps protect the top and makes cleanup easier.

• Daily use of a ceramic cooktop cleaner will help keep the cooktop looking

new.

2. Shake the cleaning cream well. Apply a few drops of cleaner directly to the

cooktop.

3. Use a paper towel or a cleaning pad for ceramic cooktops to clean the entire

cooktop surface.

4. Use a dry cloth or paper towel to remove all cleaning residue. No need to

rinse.

WARNING

DAMAGE to your glass surface may occur if you use scrub pads other than those

recommended.

Using the hood control feature

This product features a Bluetooth device that you can use to connect the cooktop

to Samsung hood control models. Through the Bluetooth connection, you can use

the hood control function on the SmartThings app.

To nd out more about Samsung hood control-enabled models, visit www.

samsung.com.

To connect to a hood control model

1. Download and run the SmartThings App on your smartphone. Then, complete

the Smart Connect procedure to connect to the cooktop.

2. Follow the Bluetooth instructions of the hood control model and activate the

Bluetooth connection.

3. Touch and hold the Smart Connect and Child lock buttons simultaneously to

make the Bluetooth connection. When the Bluetooth connection is sucessfully

established,

appears on the display.

4. Follow the instructions in the user manual of the hood control model and the

App guide to use the hood control.

NOTE

• If the Smart Connect connection is not successful, you cannot use the

SmartThings App to monitor and control the hood.

• Without a Smart Connect connection to the cooktop, you can use a Bluetooth

connection to pair the cooktop with the hood and sync them. To do this, follow

steps 2 and 3 above.

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Maintaining your appliance

Removing burned-on residue

1. Allow the cooktop to cool.

2. Spread a few drops of ceramic cooktop

cleaner on the entire burned residue

area.

3. Using a cleaning pad for ceramic

cooktops, rub the residue area, applying

pressure as needed.

4. If any residue remains, repeat the steps

listed above as needed.

5. For additional protection, after all

residue has been removed, polish the

entire surface by applying ceramic

cooktop cleaner with a paper towel.

Removing heavy, burned-on residue

1. Allow the cooktop to cool.

2. Use a single-edge razor-blade scraper

at approximately a 45° angle against

the glass surface and scrape the soil. It

will be necessary to apply pressure to

remove the residue.

3. After scraping with the razor scraper,

spread a few drops of ceramic cooktop

cleaner on the entire burned residue

area. Use a cleaning pad to remove any

remaining residue. (Do not scrape the

seal around the edges of the cooktop.)

4. For additional protection, after all

residue has been removed, polish the

entire surface by applying ceramic

cooktop cleaner with a paper towel.

Removing metal marks and scratches

1. Be careful not to slide pots and pans across your cooktop. It will leave marks

on the cooktop surface. You can remove these marks by applying ceramic

cooktop cleaner with a cleaning pad for ceramic cooktops.

2. If pots with a thin overlay of aluminum or copper are allowed to boil dry, the

overlay may leave black discoloration on the cooktop. You should remove this

discoloration immediately or it may become permanent.

WARNING

Carefully check the bottoms of pans for roughness that may scratch the cooktop.

Cleaning the cooktop seal

To clean the seal around the edges of

the glass, lay a wet cloth on it for a few

minutes, then wipe clean with a nonabrasive

cleaner.

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32 English

Troubleshooting

Potential for permanent damage to the glass surface

• Sugary spillovers (such as jellies, fudge, candy, syrups) or melted plastics can

cause pitting of the surface of your cooktop. This is not covered under the

warranty. You should clean the spill while it is still hot. Take special care when

removing hot substances. Refer to the section below.

• When using a scraper, be sure it is new and the razor blade is still sharp. Do

not use a dull or nicked blade.

Cleaning sugary spills and melted plastic

1. Turn off all surface units. Remove hot pans.

2. Wearing an oven mitt, use a single-edge razor-blade scraper to move the spill

to a cool area of the cooktop. Remove the spill with paper towels.

3. Any remaining spillover should be left until the surface of the cooktop has

cooled.

4. Don’t use the surface units again until all of the residue has been completely

removed.

NOTE

If pitting or indentations in the glass surface have already occurred, the cooktop

glass will have to be replaced. In this case, service will be necessary.

Troubleshooting

Samsung works hard to ensure that you don’t have problems with your new

electric cooktop. If you run into unexpected trouble, look rst for a solution in the

tables below. If you’re still having trouble after trying the suggested solution, call

Samsung at 1-800-SAMSUNG (1-800-726-7864).

Symptom Possible cause Solution

The burners heat

up slowly or

cannot maintain

a rolling boil.

You may be using

incorrect cookware.

Place the cookware in the center

of the cooking zone.

Use cookware with ferromagnetic

bottoms whose diameter is

appropriate for the cooking zone.

See the Cookware section on page

26.

The cooktop will

not turn on.

There is a blown fuse or

tripped circuit breaker.

Replace the fuse or reset the

circuit breaker.

The burners do

not turn on.

There is a blown fuse or

tripped circuit breaker.

Replace the fuse or reset the

circuit breaker.

The cooktop controls are

not set correctly.

Make sure the controls are set

correctly for the respective

surface unit.

The cooktop has

streaks or specks.

Spillovers have cooked

onto the cooktop.

Wait until the cooktop is cool.

Use a single-edge razor-blade

scraper to remove the streaks or

specks.

For more information, see the

Cleaning section on page 30.

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English 33

Troubleshooting

Symptom Possible cause Solution

The cookware is

not detected.

Inappropriate cookware

was used, or the

cookware is not placed on

the cooking zone.

Place the cookware in the center

of the cooking zone.

Use cookware with ferromagnetic

bottoms whose diameter is

appropriate for the cooking zone.

See the Cookware section on page

26.

The boost

function has

been deactivated

or cannot be

activated.

A cooking position is

already paired, and the

cooktop is too hot.

You can activate the boost

function only once for a single

burner.

If a second cooking position

is switched on or is already in

operation, the boost function will

not be available or is deactivated,

and the cooking position returns

to power level 15.

The cooktop may be hot. Wait

until the cooktop cools down.

The cooktop

responds

unusually or

can no longer

be operated

correctly.

Disconnect the appliance from

the electric supply by switching

the circuit breaker off to the off

position for 15 seconds.

There are

cracking or

popping sounds.

The power level is set

between 1.0 and 3.0.

And two pots are put on

the Flex Zone.

This is normal. The strength of

sound depends on the number and

the size of the pots.

There are

beeping sounds.

Occurs if buttons are

repeatedly pressed.

Cookware is on the touch buttons,

and hot cookware can damage the

buttons.

Remove the cookware.

Symptom Possible cause Solution

The cooktop

has stains or

discoloration.

Food spills/stains were

not cleaned.

See the Cleaning section on page

30.

The cooktop is hot. The cooktop may appear

discolored if it is hot.

This is temporary, and the

discoloration will disappear as the

cooktop cools.

The cooktop

has scratches or

abrasions.

The cooktop is not being

correctly cleaned.

Scratches cannot be removed.

However, tiny scratches will

become less visible with cleaning.

Use glass-ceramic cleaning cream.

Do not use chemical or corrosive

agents.

These agents may damage the

cooktop.

Cookware with rough

bottoms were used.

There were coarse

particles such as salt

between the cookware

and cooktop.

To avoid scratches, follow

the recommended cleaning

instructions.

Before using, make sure cookware

bottoms are clean.

Only use smooth, at-bottomed

cookware.

Cookware may have slid

across the cooktop.

The cooktop

has metallic

discolorations.

Mineral deposits from

water and food have

stained the cooktop.

To remove the stains, use a

glassceramic cooktop cleaning

cream.

For best results and care, clean the

cooktop weekly.

Only use clean, dry cookware.

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34 English

Warranty

Information codes

Displayed

code

Possible cause Solution

The top sensor is open when

the burner is operating.

Turn off the cooktop and then restart. If

the problem continues, unplug the power

cord for 30 seconds or more and then

reconnect. If the problem is not xed,

please contact a local Samsung service

center.

The top sensor is short when

the burner is operating.

This code appears if the

internal temperature of a

burner rises abnormally high.

The IGBT sensor is open when

the burner is operating.

The IGBT sensor is short when

the burner is operating.

The key is pressed for more

than 8 seconds.

Check if the key pad is wet or a key is

depressed. If the problem continues,

restart the appliance using the POWER

button. If the problem still continues,

contact a local Samsung service center.

Communications between

main and sub PCBs failed.

Restart the appliance using the POWER

button. If the problem continues,

disconnect power for more than 30

seconds. Then, restart the appliance. If

the problem still continues, contact a local

Samsung service center.

Communications between

main and EEP-ROM failed.

The touch-enabled IC

communicates abnormally.

UP The voltage is too high or low.

Check the power connection and make

sure to turn the appliance on after

regulating the voltage (208 V to 240 V).

A2 DC Motor Locking Information

It occurs when DC Motor cannot operate

due to defects of PCB, wiring or blockage

of on motor blade.

Warranty (U.S.A)

PLEASE DO NOT DISCARD. THIS PAGE REPLACES THE WARRANTY PAGE IN THE USE

& CARE GUIDE

SAMSUNG ELECTRIC COOKTOP

LIMITED WARRANTY TO ORIGINAL PURCHASER

This SAMSUNG brand product, as supplied and distributed by SAMSUNG

ELECTRONICS AMERICA, INC. (SAMSUNG) and delivered new, in the original

carton to the original consumer purchaser, is warranted by SAMSUNG against

manufacturing defects in materials and workmanship for a limited warranty period

of:

One (1) Year Parts and Labor, Five (5) Years Parts Warranty

For Glass Cooktop

During this limited additional four-years warranty, you will responsible for any

labor or in-home service.

This limited warranty begins on the original date of purchase, and is valid only

on products purchased and used in the United States. To receive warranty service,

the purchaser must contact SAMSUNG for problem determination and service

procedures. Warranty service can only be performed by a SAMSUNG authorized

service center. The original dated bill of sale must be presented upon request as

proof of purchase to SAMSUNG or SAMSUNG’s authorized service center. Samsung

will provide in-home service during the warranty period at no charge subject to

availability within the contiguous United States. In home service is not available

in all areas. To receive in home service, the product must be unobstructed and

accessible to the service agent. If service is not available Samsung may elect to

provide transportation of the product to and from an authorized service center.

SAMSUNG will repair or replace this product, at our option and at no charge

as stipulated herein, with new or reconditioned parts or products if found to

be defective during the limited warranty period specied above. All replaced

parts and products become the property of SAMSUNG and must be returned

to SAMSUNG. Replacement parts and products assume the remaining original

warranty, or ninety (90) days, whichever is longer.

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English 35

Warranty

This limited warranty covers manufacturing defects in materials and workmanship

encountered in normal, noncommercial use of this product and shall not apply

to the following: damage which occurs in shipment; delivery and installation;

applications and uses for which this product was not intended; altered product

or serial numbers; cosmetic damage or exterior nish; accidents, abuse, neglect,

re, water, lightning or other acts of nature; use of products, equipment, systems,

utilities, services, parts, supplies, accessories, applications, installations, repairs,

external wiring or connectors not supplied or authorized by SAMSUNG which

damage this product or result in service problems; incorrect electrical line voltage,

uctuations and surges; customer adjustments and failure to follow operating

instructions, maintenance and environmental instructions that are covered and

prescribed in the instruction book; product removal and reinstallation; problems

caused by pest infestations, and overheating or overcooking by user. This limited

warranty shall not cover cases of incorrect electric current, voltage or supply, light

bulbs, house fuses, house wiring, cost of a service call for instructions, or xing

installation errors. Furthermore, damage to the glass cooktop caused by the use

of cleaners other than the recommended cleaners and pads, damage to the glass

cook top caused by hardened spills of sugary materials or melted plastic that are

not cleaned according to the directions in the use and care guide are not covered.

SAMSUNG does not warrant uninterrupted or error-free operation of the product.

EXCEPT AS SET FORTH HEREIN THERE ARE NO WARRANTIES ON THIS

PRODUCT EITHER EXPRESS OR IMPLIED AND SAMSUNG DISCLAIMS ALL

WARRANTIES INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF

MERCHANTABILITY, INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE. NO

WARRANTY OR GUARANTY GIVEN BY ANY PERSON, FIRM OR CORPORATION WITH

RESPECT TO THIS PRODUCT SHALL BE BINDING ON SAMSUNG. SAMSUNG SHALL

NOT BE LIABLE FOR LOSS OF REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS

OR OTHER BENEFITS, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL

DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY TO USE THIS PRODUCT,

REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN

IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR

SHALL RECOVERY OF ANY KIND AGAINST SAMSUNG BE GREATER IN AMOUNT

THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY SAMSUNG AND CAUSING

THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, PURCHASER

ASSUMES ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO PURCHASER

AND PURCHASER’S PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING

OUT OF THE USE, MISUSE OR INABILITY TO USE THIS PRODUCT. THIS LIMITED

WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL

PURCHASER OF THIS PRODUCT, IS NONTRANSFERABLE AND STATES YOUR

EXCLUSIVE REMEDY.

Some provinces or territories may or may not allow limitations on how long an

implied warranty lasts, or the exclusion or limitation of incidental or consequential

damages, so the above limitations or exclusions may not apply to you. This

warranty gives you specic legal rights, and you may also have other rights which

vary from state to state. User Replaceable Parts may be sent to the customer for

unit repair. If necessary, a Service Engineer can be dispatched to perform service.

To obtain warranty service, please contact SAMSUNG at:

Samsung Electronics America, Inc.

85 Challenger Road Ridgeeld Park, NJ 07660

1-800-SAMSUNG (726-7864) and www.samsung.com/us/support

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36 English

Warranty

Warranty (CANADA)

PLEASE DO NOT DISCARD. THIS PAGE REPLACES THE WARRANTY PAGE IN THE USE

& CARE GUIDE

SAMSUNG ELECTRIC COOKTOP

LIMITED WARRANTY TO ORIGINAL PURCHASER

This SAMSUNG brand product, as supplied and distributed by SAMSUNG

ELECTRONICS CANADA, INC. (SAMSUNG) and delivered new, in the original

carton to the original consumer purchaser, is warranted by SAMSUNG against

manufacturing defects in materials and workmanship for a limited warranty period

of:

One (1) Year Parts and Labor, Five (5) Years Parts Warranty

For Glass Cooktop

During this limited additional four-years warranty, you will responsible for any

labor or in-home service.

This limited warranty begins on the original date of purchase, and is valid only

on products purchased and used in the CANADA. To receive warranty service,

the purchaser must contact SAMSUNG for problem determination and service

procedures. Warranty service can only be performed by a SAMSUNG authorized

service center. The original dated bill of sale must be presented upon request as

proof of purchase to SAMSUNG or SAMSUNG’s authorized service center. Samsung

will provide in-home service during the warranty period at no charge subject to

availability within the contiguous CANADA. In home service is not available in all

areas. To receive in home service, the product must be unobstructed and accessible

to the service agent. If service is not available Samsung may elect to provide

transportation of the product to and from an authorized service center.

SAMSUNG will repair or replace this product, at our option and at no charge

as stipulated herein, with new or reconditioned parts or products if found to

be defective during the limited warranty period specied above. All replaced

parts and products become the property of SAMSUNG and must be returned

to SAMSUNG. Replacement parts and products assume the remaining original

warranty, or ninety (90) days, whichever is longer. This limited warranty covers

manufacturing defects in materials and workmanship encountered in normal,

noncommercial use of this product and shall not apply to the following: damage

which occurs in shipment; delivery and installation; applications and uses for

which this product was not intended; altered product or serial numbers; cosmetic

damage or exterior nish; accidents, abuse, neglect, re, water, lightning or

other acts of nature; use of products, equipment, systems, utilities, services,

parts, supplies, accessories, applications, installations, repairs, external wiring or

connectors not supplied or authorized by SAMSUNG which damage this product or

result in service problems; incorrect electrical line voltage, uctuations and surges;

customer adjustments and failure to follow operating instructions, maintenance

and environmental instructions that are covered and prescribed in the instruction

book; product removal and reinstallation; problems caused by pest infestations,

and overheating or overcooking by user. This limited warranty shall not cover

cases of incorrect electric current, voltage or supply, light bulbs, house fuses,

house wiring, cost of a service call for instructions, or xing installation errors.

Furthermore, damage to the glass cooktop caused by the use of cleaners other

than the recommended cleaners and pads, damage to the glass cook top caused

by hardened spills of sugary materials or melted plastic that are not cleaned

according to the directions in the use and care guide are not covered. SAMSUNG

does not warrant uninterrupted or error-free operation of the product.

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English 37

Appendix