$.0
,16758&&,21(6'(/$3/$&$'(&2&&,Ð1
(6
$
3DUDVDFDUHOPi[LPRUHQGLPLHQWRGHODSODFDGHFRFFLyQOHDFRQDWHQFLyQHVWDVLQVWUXFFLRQHVGH
XVR\JXiUGHODVSDUDFRQVXOWDUODVVLHPSUHTXHVHDQHFHVDULR
Whirlpool is a registered trademark of Whirlpool USA
3DUDXWLOL]DUODVXSHUILFLHGHFRFFLyQJLUHODVSHULOODV
FRUUHVSRQGLHQWHVKDFLDODGHUHFKD\DM~VWHODVDOD
DOLPHQWDFLyQGHVHDGD
3DUDDSDJDUODVXSHUILFLHGHFRFFLyQJLUHODVSHULOODVGH
QXHYRDODSRVLFLyQ
´µ
(VWHPRGHORVHVXPLQLVWUDFRQLQGLFDGRUHVOXPLQRVRV
MXQWRDODVSHULOODVSDUDFDGDSHULOODGHFRQWURO(VWRV
LQGLFDGRUHVVHxDODQODSURJUHVLyQGHODDOLPHQWDFLyQ
VHOHFFLRQDGD
/DVXSHUILFLHGHFRFFLyQHVWiHTXLSDGDFRQLQGLFDGRUHV
GHFDORUUHVLGXDOTXHVHHQFLHQGHQFXDQGRODV]RQDVGH
FRFFLyQDOFDQ]DQXQDWHPSHUDWXUDTXHSXHGHSURYRFDU
TXHPDGXUDV(VWRVLQGLFDGRUHVVLJXHQHQFHQGLGRVXQD
YH]TXHVHKDQDSDJDGRODV]RQDVGHFRFFLyQ\VyORVH
DSDJDQFXDQGRHOFDORUGHODV]RQDV\DQRVXSRQHXQ
SHOLJUR
$WHQFLyQ
3DUDHYLWDUGDxDUODSODFDGHYLWURFHUiPLFDQRXWLOLFH
UHFLSLHQWHVFRQEDVHTXHQRVHDDEVROXWDPHQWHSODQD
5HFLSLHQWHVPHWiOLFRVGHEDVHHVPDOWDGD
',0(16,21(6'(/$6683(5),&,(6'(&2&&,Ð1
<'(75$%$-2PP
=RQDGHFRFFLyQUDGLDQWH
=RQDGHFRFFLyQUDGLDQWH
=RQDGHFRFFLyQUDGLDQWH
=RQDGHFRFFLyQUDGLDQWH
,QGLFDGRUGHFDORUUHVLGXDO
3HULOODGHFRQWUROGHOD]RQDGHODQWHUDL]TXLHUGD
3HULOODGHFRQWUROGHOD]RQDWUDVHUDL]TXLHUGD
3HULOODGHFRQWUROGHOD]RQDWUDVHUDGHUHFKD
3HULOODGHFRQWUROGHOD]RQDGHODQWHUDGHUHFKD
,QGLFDGRUHVGHDOLPHQWDFLyQ
&21(;,Ð1(/e&75,&$
7HQVLyQGH
DOLPHQWDFLyQ
&DEOHV
Q~PHUR\WDPDxR
9a
;PP
9a
;PP
91a
;PP
91a
;PP
$VHJ~UHVHGHTXHODWHQVLyQLQGLFDGDHQODSODFDGH
GDWRVGHODSDUDWRFRLQFLGHFRQODWHQVLyQGHODUHG
/RVGDWRVWpFQLFRVVHLQFOX\HQHQODSODFDGHGDWRV
VLWXDGDHQHOERUGHGHOSODQRGHFRFFLyQ\WDPELpQ
VHGHWDOODQDFRQWLQXDFLyQ
7\SH3/(969a91a+]N:
&216(-263$5$/$3527(&&,Ð1'(/
0(',2$0%,(17(
(OLPLQDFLyQGHOHPEDODMH
(OPDWHULDOGHHPEDODMHHVUHFLFODEOH\HVWi
PDUFDGRFRQHOVtPERORGHUHFLFODMH
1RDUURMHHOPDWHULDOGHHPEDODMHHQHOPHGLRDPELHQWH
HOLPtQHORGHDFXHUGRFRQODQRUPDWLYDORFDOYLJHQWH
(OLPLQDFLyQGHODSDUDWRYLHMR
(VWHDSDUDWROOHYDHOPDUFDGR&(HQFRQIRUPLGDGFRQOD
'LUHFWLYD(&GHO3DUODPHQWR(XURSHR\GHO
&RQVHMRVREUHUHVLGXRVGHDSDUDWRVHOpFWULFRV\
HOHFWUyQLFRV5$((/DFRUUHFWDHOLPLQDFLyQGHHVWH
SURGXFWRHYLWDFRQVHFXHQFLDVQHJDWLYDVSDUDHO
PHGLRDPELHQWH\ODVDOXG
(OVtPEROR HQHOSURGXFWRRHQORVGRFXPHQWRV
TXHVHLQFOX\HQFRQHOSURGXFWRLQGLFDTXHQRVHSXHGH
WUDWDUFRPRUHVLGXRGRPpVWLFR(VQHFHVDULRHQWUHJDUOR
HQXQSXQWRGHUHFRJLGDSDUDUHFLFODUDSDUDWRV
HOpFWULFRV\HOHFWUyQLFRV'HVpFKHORFRQDUUHJORDODV
QRUPDVPHGLRDPELHQWDOHVSDUDHOLPLQDFLyQGHUHVLGXRV
3DUDREWHQHULQIRUPDFLyQPiVGHWDOODGDVREUHHO
WUDWDPLHQWRUHFXSHUDFLyQ\UHFLFODMHGHHVWHSURGXFWR
SyQJDVHHQFRQWDFWRFRQHOD\XQWDPLHQWRFRQHO
VHUYLFLRGHHOLPLQDFLyQGHUHVLGXRVXUEDQRVRODWLHQGD
GRQGHDGTXLULyHOSURGXFWR
$KRUURGHHQHUJtD
8WLOLFHROODV\VDUWHQHVFX\RGLiPHWURGHIRQGRVHDLJXDO
ROLJHUDPHQWHVXSHULRUDOGHODV]RQDVGHFRFFLyQ
8WLOLFHH[FOXVLYDPHQWHROODV\VDUWHQHVFRQIRQGRSODQR
6LHVSRVLEOHPDQWHQJDODROODWDSDGDGXUDQWHOD
FRFFLyQ
&XH]DYHUGXUDVSDWDWDVHWFFRQSRFRDJXDSDUD
UHGXFLUORVWLHPSRVGHFRFFLyQ
/DVROODVDSUHVLyQUHGXFHQD~QPDVHOFRQVXPRGH
HQHUJtD\HOWLHPSRGHFRFFLyQ
$'9(57(1&,$6
(QFDVRGHTXHODVXSHUILFLHYLWURFHUiPLFDVHURPSDR
DJULHWHQRODXWLOLFH\SyQJDVHHQFRQWDFWR
LQPHGLDWDPHQWHFRQHO6HUYLFLRGH$VLVWHQFLD7pFQLFD
6LODSODFDGHFRFFLyQHVWiGRWDGDGHSODFDVKDOyJHQDV
QRPLUHILMDPHQWHDODVOiPSDUDV
/DSODFDGHFRFFLyQKDVLGRGLVHxDGDH[FOXVLYDPHQWH
SDUDXVRGRPpVWLFRSDUDFRFLQDUDOLPHQWRV(VWi
SURKLELGRFXDOTXLHURWURXVR(OIDEULFDQWHGHFOLQD
FXDOTXLHUUHVSRQVDELOLGDGSRUORVGDxRVSURGXFLGRVSRU
XQPDOXVRGHODSDUDWR
1RH[SRQJDODSODFDGHFRFFLyQDORVDJHQWHV
DWPRVIpULFRV
/DSODFDGHEHVHUUHSDUDGDRDMXVWDGDH[FOXVLYDPHQWH
SRUXQWpFQLFRDXWRUL]DGR
1RWRTXHODSODFDGHFRFFLyQFRQODVPDQRVPRMDGDVQL
ODXWLOLFHHVWDQGRGHVFDO]R
(YLWHTXHORVQLxRVWRTXHQ
ODSODFDGHFRFFLyQHQSDUWLFXODUFXDQGRHVWiHQ
PDUFKDHLQPHGLDWDPHQWHGHVSXpVFXDQGRHVWiPX\
FDOLHQWH
HOPDWHULDOGHHPEDODMHEROVDVSROLHVWLUHQRFODYRV
HWF
ODSODFDGHFRFFLyQYLHMD
$VHJ~UHVHGHTXHORVFDEOHVHOpFWULFRVGHRWURV
DSDUDWRVVLWXDGRVFHUFDGHODSODFDGHFRFFLyQQRHVWpQ
HQFRQWDFWRFRQODVSDUWHVFDOLHQWHVGHODSODFD
9LJLOHODSODFDVLXWLOL]DPXFKDJUDVDRDFHLWHSDUD
FRFLQDU(ODFHLWH\ODJUDVDDOFDOHQWDUVHSXHGHQ
LQFHQGLDUVH
1RXWLOLFHODSODFDGHFRFFLyQFRPRVXSHUILFLHGH
WUDEDMRQLGHDSR\R
1RHQFLHQGDODVSODFDVQLODV]RQDVGHFRFFLyQVLQRKD
FRORFDGRUHFLSLHQWHVHQHOODV
1RDSR\HSOiVWLFRSDSHOGHDOXPLQLRSDxRVSDSHOHWF
VREUHODVSODFDVR]RQDVGHFRFFLyQVLD~QHVWiQ
FDOLHQWHV
/DSODFDGHFRFFLyQFXHQWDFRQSODFDV\]RQDVGH
FRFFLyQGHGLiPHWURGLIHUHQWH8WLOLFHROODVFX\R
GLiPHWURGHIRQGRVHDLJXDOROLJHUDPHQWHVXSHULRUDO
GLiPHWURGHODVSODFDV\ODV]RQDVGHFRFFLyQ
$17(6'(87,/,=$5/$3/$&$'(&2&&,Ð1
$QWHVGHXWLOL]DUODSODFDGHFRFFLyQTXLWH
ORVDGKHVLYRVGHODSODFDGHFRFFLyQ
ODVSURWHFFLRQHVGHFDUWyQ\ODSHOtFXODGHSOiVWLFR
SURWHFWRUD
FRPSUXHEHTXHODSODFDGHFRFFLyQQRVHKD\DGDxDGR
GXUDQWHHOWUDQVSRUWH(QFDVRGHGXGDSyQJDVHHQ
FRQWDFWRFRQHO6HUYLFLRGH$VLVWHQFLD7pFQLFD
$&&(625,2
'LVSRVLWLYRGHVHJXULGDGSDUDQLxRV
$0+
6ROLFLWHHVWHDFFHVRULRDO6HUYLFLRGH
$VLVWHQFLD7pFQLFDFyG
RDOUHYHQGHGRUUHI
0DQWHQLPLHQWR\OLPSLH]D
,PSRUWDQWH
QRXWLOLFHPiTXLQDVGH
FKRUURGHDJXDDDOWDSUHVLyQROLPSLDGRUDVGHYDSRU
'HVSXpVGHFDGDXVRGHMHHQIULDUODSODFD\OtPSLHOD'H
HVWDIRUPDODVXFLHGDGQRVHDFXPXOD\ODOLPSLH]D
UHVXOWDPiVIiFLO
8WLOLFHXQSDxROLPSLRSDSHOGHFRFLQDDEVRUEHQWH\
GHWHUJHQWHGHOLFDGRSDUDYDMLOODRSURGXFWRVHVSHFtILFRV
SDUDSODFDVYLWURFHUiPLFDV
(OLPLQHORVUHVWRVGHVXFLHGDGFRQHOUDVFDGRU
VLVHLQFOX\H\SURGXFWRVHVSHFtILFRV
(YLWHTXHORVUHVLGXRVGHDOLPHQWRVVHUHVHTXHQ
1RXWLOLFHSURGXFWRVDEUDVLYRVFRUURVLYRVRTXH
FRQWHQJDQFORURSURGXFWRVHVSHFtILFRVSDUDOLPSLDU
KRUQRVQLHVWURSDMRVPHWiOLFRV
6HDFRQVHMDOLPSLDUODSODFDSHULyGLFDPHQWHFRQ
SURGXFWRVHVSHFtILFRVGLVSRQLEOHVFRPHUFLDOPHQWHVLJD
ODVLQVWUXFFLRQHVUHFRPHQGDGDVSRUHOIDEULFDQWH
0DQGRVWHOHVFySLFRVVHJ~QHOPRGHOR
8QGLVSRVLWLYRHVSHFLDOSHUPLWHOHYDQWDUORVPDQGRV
DSUR[LPDGDPHQWHFPSDUDSHUPLWLUODOLPSLH]DGHODV
]RQDVVLWXDGDVGHEDMR
7UDVODOLPSLH]DYXHOYDDVLWXDUORVPDQGRVHQOD
SRVLFLyQLQLFLDO
*8Ì$3$5$62/8&,21$5352%/(0$6
/DSODFDGHFRFFLyQQRIXQFLRQD
&RPSUXHEHTXHKD\FRUULHQWHHOpFWULFD
9XHOYDDHQFHQGHUODSODFDSDUDFRPSUREDUVLVHKD
VROXFLRQDGRHOSUREOHPD
$VHJ~UHVHGHTXHHOPDQGRQRHVWpHQODSRVLFLyQ
´µ
6LW~HHOGLVSRVLWLYRGHLQWHUUXSFLyQRPQLSRODUHQ
´2IIµ
GXUDQWHDOJXQRVPLQXWRV\DFRQWLQXDFLyQ
VLW~HORHQ
´2Qµ
/DSODFDGHFRFFLyQQRVHDSDJD
GHVFRQpFWHORGHVHQFKXIDQGRHOFDEOHGHDOLPHQWDFLyQ
GHODWRPDGHFRUULHQWH