7
USING YOUR DYSON MACHINE
PLEASE READ THE ‘IMPORTANT SAFETY INSTRUCTIONS’ IN THIS
DYSON OPERATING MANUAL BEFORE PROCEEDING.
LOOKING AFTER YOUR DYSON MACHINE
• Do not carry out any maintenance or repair work other than that shown and
described in this Dyson Operating Manual, or advised by the Dyson Helpline.
• Always disconnect the plug from the mains outlet before inspecting for problems.
If the machine will not operate, first check the mains outlet has electricity supply
and that the plug is properly inserted into the outlet.
• If the fuse needs replacing, please check ‘User servicing instructions’.
CONTROL WITHOUT REMOTE
• Press the Standby button on the machine to turn ON/OFF.
• Press and hold the Standby button on the machine to adjust the airflow. Airflow
will increase to a maximum before decreasing.
• The oscillation function and sleep timer cannot be operated without the remote
control.
BATTERY REPLACEMENT
CAUTION
• Switch 'OFF' and unplug the machine before replacing the batteries.
• Unscrew the battery compartment on the remote control. Loosen the base and
pull to remove the battery.
• Do not install backwards or short circuit the batteries.
• Do not attempt to dismantle or charge the batteries. Keep away from fire.
• Follow battery manufacturers' instructions when installing new batteries (battery
type CR 2032).
• Limited functionality is available without the remote control (see 'Control without
remote').
DYSON CUSTOMER CARE
THANK YOU FOR CHOOSING TO BUY A DYSON MACHINE
If you have a question about your Dyson machine, call the Dyson Helpline with
your serial number and details of where and when you bought the machine.
Most questions can be solved over the phone by one of our Dyson Helpline staff.
If your Dyson machine needs service, call the Dyson Helpline so we can discuss
the available options. If your Dyson machine is under warranty, and it is a covered
repair, it will be repaired at no cost.
Your serial number can be found on your rating plate which is on the base of the
machine.
PLEASE REGISTER AS A DYSON MACHINE OWNER
To help us ensure you receive prompt and efficient service, please register as a
Dyson machine owner. There are three ways to do this:
• Online at www.dyson.com
• Telephone the Dyson Helpline, 866-277-9896.
• Complete the enclosed Warranty Form and mail it to us.
This will confirm ownership of your Dyson machine in the event of an insurance
loss, and enable us to contact you if necessary.
2 YEAR LIMITED WARRANTY
TERMS AND CONDITIONS OF THE DYSON 2 YEAR LIMITED WARRANTY
WHAT IS COVERED
• Your Dyson machine is warranted against original defects in materials and
workmanship for a period of 2 years from the date of purchase, when used for
normal domestic purposes in accordance with the Dyson Operating Manual.
Please retain your proof of purchase. If you do not have your proof of purchase,
your warranty will start 90 days after the date of manufacture, according to
Dyson’s records. This warranty provides, at no extra cost to you, all labor and
parts necessary to ensure your machine is in proper operating condition during
the warranty period. The replacement of any part of your machine under warranty
will not extend the period of warranty. Any parts which are returned and replaced
by Dyson will become the property of Dyson. Please call the Dyson Helpline at
866-277-9896 for more information.
This limited warranty is subject to the following terms:
WHAT IS NOT COVERED
Dyson shall not be liable for costs, damages or repairs incurred as a result of, due
to, or from:
• Purchases of machines from unauthorized dealers.
• Careless operation or handling, misuse, abuse and/or lack of maintenance or use
not in accordance with the Dyson Operating Manual.
• Use of the machine other than for normal domestic purposes within the United
States, e.g. for commercial or rental purposes.
• Use of parts not in accordance with the Dyson Operating Manual.
• Use of parts and accessories other than those produced or recommended by
Dyson.
• External sources such as weather, electrical outages or power surges.
• Repairs or alterations carried out by unauthorized parties or agents.
• Clearing blockages from your machine.
• Normal wear and tear (e.g. fuse etc.).
• Reduction in battery discharge time due to battery age or use (where applicable).
• Additionally, this limited warranty does not apply to any machine that has had the
serial number altered or removed.
WARRANTY LIMITATIONS AND EXCLUSIONS
• Any implied warranties relating to your machine including but not limited to
warranty of merchantability or warranty of fitness for a particular purpose, are
limited to the duration of this warranty. This limitation is not allowed by some
States and so this limitation may not apply to you.
• Your remedy for breach of this warranty is limited to the warranty service
described above. Dyson will not be liable for any consequential damages or
incidental damages you may incur in connection with your purchase and use of
your machine. This limitation is not allowed by some States and so this limitation
may not apply to you.
• This limited warranty gives you specific legal rights. You may also have other
rights which vary by State.
• This limited warranty is not transferable.
WARRANTY SERVICE
• Please fill out and return the Warranty Form, or register online at www.dyson.com
• Before service can take place, the terms of the warranty require that you contact
the Dyson Helpline with your model name/number, serial number, date and place
of purchase.
• Please keep your purchase receipt in a safe place to ensure you have this
information.
• All work will be coordinated by Dyson or its authorized agents.
• Any replaced defective parts will become the property of Dyson.
• Service under this warranty will not extend the period of this warranty.
• If your fan is not functioning properly, please call the Dyson Helpline at 866-277-
9896. Most issues can be rectified over the telephone by our trained Customer
Care staff.
IMPORTANT DATA PROTECTION INFORMATION
• Your details will be held by Dyson or others on behalf of Dyson so that we can
assist you more quickly in our Customer Service department.
• From time to time, Dyson may send you special offers and news of our latest
innovations. Check the box on the Warranty Form within the Dyson Operating
Manual if you do not wish to receive marketing or promotional information from
Dyson.
• For more information about our data collection practices, please refer to the
Dyson privacy policy at www.dyson.com/privacy
USER SERVICING INSTRUCTIONS
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Grasp plug and remove from the receptacle
or other outlet device. Do not unplug by
pulling on cord.
Remove fuse carefully. Risk of fire. Close the fuse cover.
Slide open the fuse access cover on top of
the plug towards blades.
Replace fuse only with 5 Amp, 125 Volt fuse.
Slide closed the fuse access cover on top of
the attachment plug.
DO NOT REPLACE ATTACHMENT PLUG
Risk of fire. Do not replace attachment plug. Contains a safety device (fuse) that should not be removed. Discard product if the attachment plug is damaged.