1918
ENGLISH
Common faults Handling method
The auger has been scratched The gap between the auger and the screen is very
small; do not run the appliance when it is empty.
Very little juice is extracted Water content varies between different fruits and
vegetables.
Fruits and vegetables also produce less juice when
they lose their freshness.
When juicing hard fruits and vegetables, check that
the adjustment lever is in the “Open” position
There is a lot of water in the pulp When juicing soft fruits and vegetables, check that
the adjustment lever is in the “Closed” position.
The screen wiper basket does not
rotate during operation
Check if the gear (L) at the base of the juice bowl
has not deteriorated. If so, contact your customer
service.
The juicing bowl shakes slightly
when the machine is turned on
Slight shaking of the juicing bowl during operation
is normal.
The safety lid cannot be opened
after juicing
There could be too much residual pulp in the
machine. Turn the lever (F) to the open position,
press the reverse button and allow the machine to
run in the reverse mode for 5 seconds.
If you are unable to resolve the problem after trying
the above, get in touch with our customer service.
Environment protection rst!
Your appliance contains valuable materials which can be recovered or
recycled.
Leave it at a local civic waste collection point.
RECYCLING
End-of-life electrical and electronic products:
Your appliance is designed to operate for many years. However, the day you plan to replace
it, do not throw it away with normal household rubbish or in a landll but take it to a suitable
collection point provided by your local authority (or to a recycling center if applicable).
Environnemental protection rst!
Your appliance contains numerous materials that can be recovered or recycled.
Take it to a collection point for processing.
KRUPS INTERNATIONAL LIMITED GUARANTEE
: www.krups.com
This product is repairable by KRUPS during and after the guarantee period.
Accessories, consumables and end-user replaceable parts can be purchased, if locally available, as described on the
KRUPS internet site www.krups.com
The Guarantee:
This product is guaranteed by KRUPS (company address and details included in the country list of the KRUPS International
Guarantee) against any manufacturing defect in materials or workmanship for a period of 2 years starting from the initial date
of purchase or delivery date.
The international manufacturer’s guarantee by KRUPS is an extra benet which does not affect consumer’s Statutory Rights.
The international manufacturer’s guarantee covers all costs related to restoring the proven defective product so that it conforms
to its original specications, through the repair or replacement of any defective part and the necessary labour. At KRUPS’s
choice, an equivalent or superior replacement product may be provided instead of repairing a defective product. KRUPS’s sole
obligation and your exclusive resolution under this guarantee are limited to such repair or replacement.
Conditions & Exclusions:
The international KRUPS guarantee only applies within the guarantee period and for those countries listed in the country
list attached and is valid only on presentation of a proof of purchase. The product can be taken directly in person to an
authorised service centre or must be adequately packaged and returned, by recorded delivery (or equivalent method of
postage), to a KRUPS authorised service centre. Full address details for each country’s authorised service centres are listed
on KRUPS website (www.krups.com) or by calling the appropriate telephone number as set out in the country list to request
the appropriate postal address.
KRUPS shall not be obliged to repair or replace any product which is not accompanied by a valid proof of purchase.
This guarantee will not cover any damage which occurs as a result of misuse, negligence, failure to follow KRUPS instructions,
use on current or voltage other than as stamped on the product, or a modication or unauthorised repair of the product. It also
does not cover normal wear and tear, maintenance or replacement of consumable parts, or the following:
– using the wrong type of water or consumable
– damage as a result of lightning or power surges
– scaling (any de-scaling must be carried out according to the instructions for use)
– damages or poor results due to wrong voltage or frequency
– professional or commercial use
– ingress of water, dust or insects into the product (excluding appliances with features specically designed for insects)
– mechanical damages, overloading
– accidents including re, ood, thunderbolt, etc
– damage to any glass or porcelain ware in the product
This guarantee does not apply to any product that has been tampered with, or to damages incurred through improper use and
care, faulty packaging by the owner or mishandling by any carrier.
In order to offer the best possible after-sales service and constantly improve customer satisfaction, KRUPS may send a
satisfaction survey to all customers who have had their product repaired or exchanged in a KRUPS authorised service centre.
The international KRUPS guarantee applies only for products purchased in one of the countries listed, and used for domestic
purposes only in one of the countries listed on the Country List. Where a product purchased in one listed country and then
used in another listed country:
a. The international KRUPS guarantee does not apply in case of non-conformity of the purchased product with the local
standards, such as voltage, frequency, power plugs, or non-conformity with other local legal requirements or other local
technical specications.
b. The repair process for products purchased outside the country of use may require a longer time if the product is not
locally sold by KRUPS country of usage.
c. In cases where the product is not repairable in the new country of usage, the international KRUPS guarantee is limited
to a replacement by a similar product or an alternative product at similar cost, where possible.
Consumer Statutory Rights:
This international KRUPS guarantee does not affect the statutory rights a consumer may have or those rights that cannot be
excluded or limited, nor rights against the retailer from which the consumer purchased the product. This guarantee gives a
consumer specic legal rights, and the consumer may also have other legal rights which vary from State to State or Country to
Country. The consumer may assert any such rights at his sole discretion.
For Australia only:
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a
replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also
entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount
to a major failure.
*** Please keep this document for your reference should you wish to make a claim under the guarantee