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Limited Consumer Warranty
ThisproducthasbeenmanufacturedandtestedtothehighestqualitystandardsbyHansgrohe,Inc.(“Hansgrohe”).
ThiswarrantyislimitedtoHansgroheproductsthatarepurchasedbyaconsumerintheUnitedStatesorCanadaafter
March1,1996,andinstalledineitherintheUnitedStatesorinCanada.
WHO IS COVERED BY THE WARRANTY
Thiswarrantyextendstotheoriginalpurchaseronly.Thiswarrantyisnon-transferable.
WHAT IS COVERED BY THE WARRANTY
ThewarrantycoversonlyyourHansgrohemanufacturedproduct.Hansgrohewarrantsthisproductagainstdefectsin
materialorworkmanshipasfollows:
Hansgrohewillreplaceatnochargeforpartsonlyor,atitsoption,replaceanyproductorpartoftheproductthatproves
defectivebecauseofimproperworkmanshipand/ormaterial,undernormalinstallation,use,serviceandmaintenance.If
Hansgroheisunabletoprovideareplacementandrepairisnotpracticalorcannotbemadeintimelyfashion,Hansgrohe
mayelecttorefundthepurchasepriceinexchangeforthereturnoftheproduct.
LENGTH OF WARRANTY
Replacementorrepairedpartsofproductswillbecoveredforthetermofthiswarranty,asstatedinthefollowingtwo
sentences.Ifyouareaconsumerwhopurchasedtheproductforuseprimarilyforpersonal,familyorhouseholdpurposes,
thiswarrantyextendsforaslongasyouowntheproductandthehomeinwhichtheproductisoriginallyinstalled.Ifyou
purchasedtheproductforuseprimarilyforanyotherpurpose,including,withoutlimitation,acommercialpurpose,this
warrantyextendsonly(i)for1year,withrespecttoHansgrohe&Commercialproducts,and(ii)for5years,withrespectto
Axorproducts.
THIS WARRANTY DOES NOT COVER, AND HANSGROHE WILL NOT PAY FOR:
A.Conditions,malfunctionsordamagenotresultingfromdefectsinmaterialorworkmanship.
B.Conditions,malfunctionsordamageresultingfrom(1)normalwearandtear,improperinstallation,improper
maintenance,misuse,abuse,negligence,accidentoralteration;(2)theuseofabrasiveorcausticcleaningagentsor“no-
rinse”cleaningproducts,ortheuseoftheproductinanymannercontrarytotheproductinstructions;or(3)conditionsin
thehomesuchasexcessivewaterpressureorcorrosion.
C.Laborandotherexpensesfordisconnection,deinstallation,orreturnoftheproductforwarrantyservice
(includingbutnotlimitedtoproperpackagingandshippingcosts),orforinstallationorreinstallationoftheproduct.
D.Accessories,connectedmaterialsandproducts,orrelatedproductsnotmanufacturedbyHansgrohe.
E.AnyHansgroheorAxorproductsoldfordisplaypurposes.
F.RubbedBronzenishissubjecttoa3-yearlimitedwarranty.ChromeandallPVDnishesarecoveredbythelimited
lifetimewarranty.
G.HansgroheWaterFiltrationSystemissubjecttoa1-yearlimitedwarranty.Warrantydoesnotincludereplacement
lters.
TO OBTAIN WARRANTY PARTS OR INFORMATION
ContactyourHansgroheretailer,orcontactTechnicalServiceat:
Hansgrohe,Inc.
1492BluegrassLakesParkway
Alpharetta,GA30004
Toll-free800-334-0455
Inrequestingwarrantyservice,youwillneedtoprovide:
1.Thesalesreceiptorotherevidenceofthedateandplaceofpurchase.
2.Adescriptionoftheproblem.
3.Deliveryoftheproductorthedefectivepart,postageprepaidandcarefullypackedandinsured,to:
Hansgrohe,Inc.
1492BluegrassLakesParkway
Alpharetta,GA30004
Toll-free800-334-0455