GE AZ95E09DAC El manual del propietario

Marca: GE

Modelo: AZ95E09DAC

Categoría: Acondicionadores de aire de sistema dividido

Tipo: El manual del propietario

Este manual también es adecuado para

Write the model and serial

numbers here:

Model # _________________

Serial # _________________

You can find them on a label on

the top panel.

GE is a trademark of the General Electric Company. Manufactured under trademark license.

AIR CONDITIONER

Zoneline® Vertical

49-5000561 Rev. 3 09-23

SAFETY INFORMATION .........3

USING THE ZONELINE

Temperature Control ...................6

About your Unit .......................6

Quick Heat Recovery ...................6

Auxiliary Control Features ..............7

CARE AND CLEANING

Air Filters .............................8

Drain .................................8

Indoor/Outdoor Coils ..................9

Base Pan .............................9

INSTALLATION INSTRUCTIONS

Installation Overview ..................10

Installation Preparation ................15

Installing the Zoneline .................18

Servicing ........................... 24

Setting the Auxiliary Controls ..........25

TROUBLESHOOTING TIPS

Normal Operating Sounds .............28

Troubleshooting Tips ................. 29

CONSUMER SUPPORT

Product Registration ..................31

Limited Warranty .....................33

Consumer Support ................... 34

OWNER’S MANUAL

AND INSTALLATION

INSTRUCTIONS

Heat/Cool

AZ95E

Heat Pump

AZ95H

FRANÇAIS

Pour une version français de

ce manuel d’utilisation, veuillez

visiter notre site web à l’adresse

Zoneline.com.

ESPAÑOL

Para consultar una version en

español de este manual de

instrucciones, visite

nuestro sitio de internet

Zoneline.com.

249-5000561 Rev. 3

THANK YOU FOR MAKING GE APPLIANCES A PART OF YOUR HOME.

Whether you grew up with GE Appliances, or this is your first, we’re happy to have you in the family.

We take pride in the craftsmanship, innovation and design that goes into every GE Appliances

product, and we think you will too. Among other things, registration of your appliance ensures that we

can deliver important product information and warranty details when you need them.

Consumer Support section of this Owner’s Manual. You may also mail in the pre-printed registration

card included in the back of this manual.

49-5000561 Rev. 3 3

WARNING For your safety, the information in this manual must be followed to minimize the risk

of fire, explosion, electric shock, property damage, personal injury, or loss of life.

SAFETY PRECAUTIONS

Ŷ7KLV=RQHOLQHPXVWEHSURSHUO\LQVWDOOHGLQDFFRUGDQFHZLWKWKH,QVWDOODWLRQ,QVWUXFWLRQVEHIRUHLWLVXVHG

=RQHOLQH9HUWLFDOXQLWVVKDOOQRWEHDFFHVVLEOHWRWKHURRPJXHVW6HHWKH,QVWDOODWLRQ,QVWUXFWLRQVLQWKHEDFN

of this manual.

NOTE: GE Appliances strongly recommends that any servicing be performed by a qualified person.

Ŷ$OODLUFRQGLWLRQHUVFRQWDLQUHIULJHUDQWVZKLFKXQGHUIHGHUDOODZPXVWEHUHPRYHGSULRUWRSURGXFWGLVSRVDO,I

you are getting rid of an old product with refrigerants, check with the company handling disposal about what

to do.

Ŷ7KHVH5$DLUFRQGLWLRQLQJV\VWHPVUHTXLUHFRQWUDFWRUVDQGWHFKQLFLDQVWRXVHWRROVHTXLSPHQWDQGVDIHW\

standards approved for use with this refrigerant. DO NOT use equipment certified for R22 refrigerant only.

Ŷ7KLVXQLWLVFHUWLILHGIRULQVWDOODWLRQVXSWRPIHHWDERYHVHDOHYHO

Ŷ7KLVXQLWLVQRWWREHLQVWDOOHGLQDODXQGU\URRP

Ŷ&KLOGUHQVKRXOGEHVXSHUYLVHGWRHQVXUHWKDWWKH\GRQRWSOD\ZLWKWKHDSSOLDQFH

READ AND SAVE THESE INSTRUCTIONS

IMPORTANT SAFETY INFORMATION

READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE

SAFETY INFORMATION

This appliance is not intended for use by persons (including children) with reduced physical, sensory or

mental capabilities, or lack of experience and knowledge, unless they have been given supervision or

instruction concerning use of the appliance by a person responsible for their safety.

49-5000561 Rev. 3

WARNING Para su seguridad, siga la información de este manual a fin de minimizar riesgos

de incendio, explosión, descargas eléctricas, daños en su propiedad, lesiones personales o la

pérdida de la vida.

PRECAUCIONES DE SEGURIDAD

Ŷ(VWH=RQHOLQHGHEHVHULQVWDODGRGHIRUPDDSURSLDGDGHDFXHUGRFRQODV,QVWUXFFLRQHVGH,QVWDODFLyQDQWHV

GHVHUXVDGR/DVXQLGDGHVGH=RQHOLQH9HUWLFDOQRVHUiQDFFHVLEOHVHQODVDODGHKXpVSHGHV&RQVXOWHODV

,QVWUXFFLRQHVGH,QVWDODFLyQTXHILJXUDQHQHOUHYHUVRGHHVWHPDQXDO

NOTA:*($SSOLDQFHVUHFRPLHQGDHQIiWLFDPHQWHTXHFXDOTXLHUUHSDUDFLyQVHDUHDOL]DGDSRUXQLQGLYLGXR

calificado.

Ŷ7RGRVORVDFRQGLFLRQDGRUHVGHDLUHFRQWLHQHQUHIULJHUDQWHVORVFXDOHVGHDFXHUGRFRQODOH\IHGHUDOGHEHQ

VHUUHWLUDGRVDQWHVGHGHVKDFHUVHGHOSURGXFWR6LVHGHVKDUiGHXQSURGXFWRDQWLJXRFRQUHIULJHUDQWHV

FRQVXOWHDODFRPSDxtDDFDUJRVREUHFyPRGHVKDFHUVHGHOPLVPR

Ŷ(VWRVVLVWHPDVGHDFRQGLFLRQDGRUHVGHDLUH5$UHTXLHUHQTXHORVFRQWUDWLVWDV\WpFQLFRVXVHQ

KHUUDPLHQWDVHTXLSRV\HVWiQGDUHVGHVHJXULGDGDSUREDGRVSDUDVXXVRFRQHVWHUHIULJHUDQWH12XVH

HTXLSDPLHQWRFHUWLILFDGRVyORSDUDHOUHIULJHUDQWH5

Ŷ(VWDXQLGDGFXHQWDFRQFHUWLILFDFLyQSDUDLQVWDODFLRQHVGHKDVWDPSLHVVREUHHOQLYHOGHOPDU

Ŷ(VWDXQLGDGQRVHGHEHUiLQVWDODUHQXQODYDGHUR

Ŷ6HGHEHUiVXSHUYLVDUDORVQLxRVDILQGHDVHJXUDUTXHQRVHMXHJXHFRQHOHOHFWURGRPpVWLFR

Este electrodoméstico no deberá ser usado por personas (incluyendo niños) con capacidades físicas,

sensoriales o mentales reducidas o con falta de experiencia y conocimiento, a menos que cuenten con

supervisión o instrucción con relación al uso de este electrodoméstico por parte de una persona responsable

de su seguridad.

INFORMACIÓN IMPORTANTE DE SEGURIDAD

LEA TODAS LAS INSTRUCCIONES ANTES DE USAR

INFORMACIÓN DE SEGURIDAD

LEA Y GUARDE ESTAS INSTRUCCIONES

49-5000561 Rev. 3 5

WARNING Pour votre sécurité, veuillez observer les consignes de ce manuel afin de réduire

le risque d’incendie, d’explosion, de choc électrique, de dommages à la propriété ou de blessures

graves ou fatales.

MESURES DE SÉCURITÉ

Ŷ$YDQWVRQXWLOLVDWLRQFHFOLPDWLVHXU=RQHOLQHGRLWrWUHLQVWDOOpFRUUHFWHPHQWHQFRQIRUPLWpDYHFOHVLQVWUXFWLRQV

GLQVWDOODWLRQ/HVLQYLWpVQHGRLYHQWSDVDYRLUDFFqVDX[XQLWpVGXFOLPDWLVHXU=RQHOLQH9HUWLFDO&RQVXOWH]OHV

instructions d'installation au dos de ce manuel.

REMARQUE*($SSOLDQFHVUHFRPPDQGHYLYHPHQWTXHWRXWHUpSDUDWLRQVRLWHIIHFWXpHSDUXQHSHUVRQQH

TXDOLILpH

HQODPDWLqUH

Ŷ7RXVOHVFOLPDWLVHXUVFRQWLHQQHQWXQIULJRULJqQHTX¶LOIDXWUHWLUHUDYDQWGHGLVSRVHUGXSURGXLWHQYHUWXGH

ODORLIpGpUDOH6LYRXVYRXVGpEDUUDVVH]G¶XQSURGXLWTXLFRQWLHQWXQIULJRULJqQHLQIRUPH]YRXVDXSUqVGH

l’organisme responsable d’en disposer.

Ŷ&HVV\VWqPHVGHFOLPDWLVDWLRQ5$H[LJHQWTXHOHVHQWUHSUHQHXUVHWOHVWHFKQLFLHQVXWLOLVHQWGHVRXWLOVGHV

pTXLSHPHQWVHWGHVQRUPHVGHVpFXULWpDSSURXYpVSRXUFHW\SHGHIULJRULJqQH1XWLOLVH]3$6XQpTXLSHPHQW

FHUWLILpXQLTXHPHQWSRXUOHIULJRULJqQH5

Ŷ&HWDSSDUHLOHVWFHUWLILpSRXUXQHLQVWDOODWLRQSRXYDQWV¶pOHYHUMXVTX¶jSLHGVPDXGHVVXVGX

niveau de la mer.

Ŷ&HWDSSDUHLOQHGRLWSDVrWUHLQVWDOOpGDQVXQHVDOOHGHODYDJH

Ŷ/HVHQIDQWVGRLYHQWrWUHVXUYHLOOpVDILQGHV¶DVVXUHUTX¶LOVQHMRXHQWSDVDYHFO¶DSSDUHLO

Cet appareil n’est pas destiné à être utilisé par des personnes (y compris les enfants) dont les capacités

physiques, sensorielles ou mentales sont réduites ou l’expérience et les connaissances sont insuffisantes,

sauf si une personne responsable de leur sécurité les surveille étroitement ou les familiarise avec l’utilisation

de l’appareil.

CONSIGNES DE SÉCURITÉ IMPORTANTES

LISEZ TOUTES LES INSTRUCTIONS AVANT D’UTILISER L’APPAREIL

CONSIGNES DE SÉCURITÉ

LISEZ ET CONSERVEZ CES INSTRUCTIONS

49-5000561 Rev. 3

FEATURES OF THE ZONELINE

Features

About Your Heat Pump (AZ95H Only)

Heat pumps can save money by removing heat from the

outside air—even when the outside temperature is below

freezing—and releasing that heat indoors.

7RJHWWKHEHVWHQHUJ\SHUIRUPDQFHIURP\RXUKHDW

pump, don’t change the room thermostat by more than

one degree at one time. Raising the heat setting 2–3

GHJUHHVPD\FDXVHWKH=RQHOLQHWRXVHLWVHOHFWULF

heating elements in order to reach the new temperature

setting quickly.

7KHHOHFWULFKHDWLQJHOHPHQWVXVHPRUHHOHFWULFLW\WKDQ

heat pumps and cost more to operate.

7KHUHLVDPLQXWHPLQLPXPFRPSUHVVRUUXQWLPHDW

any setting to prevent short cycling.

7KHIDQVVWDUWEHIRUHWKHFRPSUHVVRUDQGVWRSDIWHUWKH

compressor cycles off.

When the outdoor temperature is determined to be too

cold, heat is provided by the electric heater instead of by

the heat pump.

Temperature Control

7KLVXQLWPXVWEHFRQWUROOHGE\D&ODVVUHPRWHFRQWURO

wall mounted heating and cooling thermostat. Refer to the operating instructions of the thermostat being used

on how to control the unit.

Quick Heat Recovery

Activates each time the thermostat is switched from OFF or COOL mode to HEAT mode. Electric heaters are

energized until the thermostat set point is reached. On heat pump models, the heat pump operation will resume at

WKHQH[WFDOOIRUKHDW

Do Not Operate the Air Conditioner (cool mode) in Freezing Outdoor Conditions

$LUFRQGLWLRQHUVDUHQRWGHVLJQHGIRUXVHZKHQIUHH]LQJRXWGRRUFRQGLWLRQVH[LVW7KH\PXVWQRW

be used in freezing outdoor conditions.

49-5000561 Rev. 3 7

FEATURES OF THE ZONELINE

Features

Auxiliary Control Features

7KHXQLWLVIDFWRU\SUHVHWWRRSHUDWHWRZKDWPRVW

FXVWRPHUVSUHIHU7KHDX[LOLDU\FRQWUROVDOORZWKHRZQHU

to modify how the unit operates and performs in their

particular installation.

7KHDX[LOLDU\FRQWUROVDOORZFXVWRPL]DWLRQRIXSWRQLQH

different parameters to be modified to meet specific

needs.

Modes of the Auxiliary Control

0RGH±1RW$SSOLFDEOH

0RGH±1RW$SSOLFDEOH

Mode 3 – Freeze Sentinel/Heat Sentinel

0RGH±&RQVWDQW21)DQ

0RGH±1RW$SSOLFDEOH

0RGH±1RW$SSOLFDEOH

Mode 7 – Fan Boost Mode

0RGH±(OHFWULF+HDW2QO\$=+RQO\

0RGH±+HDW%RRVW$=+RQO\

7ROHDUQPRUHDERXWWKHDX[LOLDU\FRQWUROVDQGKRZWR

set them go to the Auxiliary Controls Setting section of

this manual.

,IWKHRZQHUPRGLILHVWKHDX[LOLDU\FRQWUROVLWLVWKHQWKH

RZQHU¶VUHVSRQVLELOLW\IRUHQVXULQJWKHDX[LOLDU\FRQWUROV

DUHVHWWRWKHGHVLUHGIXQFWLRQ7RFKDQJHRSHUDWLQJ

or set up parameters see the Setting the Auxiliary

Control section of this manual.

Additional Control Features

Central Desk Control (Field Supplied) ±7KHFHQWUDO

desk control is a feature that allows the unit to be made

operable /inoperable from a remote location.

7ROHDUQPRUHDERXWILHOGLQVWDOOHGIHDWXUHVDQGKRZ

to connect the devices to the unit see the Auxiliary

Control Termination/Connection section of this manual

Auxiliary Control Panel

Located behind the front case panel.

849-5000561 Rev. 3

Air Filters

NOTICE: Do not operate the Zoneline without the

filter in place. If a filter becomes torn or damaged, it

should be replaced immediately.

Operating without the filter in place or with a damaged

filter will allow dirt and dust to reach the indoor coil and

reduce the cooling/heating, performance, airflow, and

efficiency of the unit.

7KHPRVWLPSRUWDQWWKLQJ\RXFDQGRWRPDLQWDLQWKH

=RQHOLQHLVWRFKDQJHWKHILOWHUDWOHDVWHYHU\GD\V

Dirty filters reduce cooling, heating performance and air

flow.

Changing the filter will: Decrease cost of operation,

VDYHHQHUJ\SUHYHQWFORJJHGKHDWH[FKDQJHUFRLOVDQG

reduce the risk of premature component failure.

Replacement filters should be purchased from your local

retailer where air conditioner and furnace accessories

are sold.

)LOWHUVL]HIRUIURQWRIXQLWLV´[´[´

)LOWHUVL]HVIRU5$95*LV´[´

)LOWHUVL]HVIRU5$95*%LV´[´

NOTE: Use only one filter in the installation.

To replace the filter (unit mounted return air filter):

6OLGHWKHILOWHUXSWRFOHDUWKHILOWHUKROGHUV

2. Remove the filter.

,QVWDOOQHZGLVSRVDEOHILOWHU

To maintain optimum performance, change the filter

at least every 30 days.

CARE AND CLEANING

Care and Cleaning

Drain

Clean the drain system regularly to prevent clogging.

7KHFRQGHQVDWHGUDLQPXVWEHURXWHGWRDVXLWDEOHGUDLQDJHDUHD&KHFNWKHXQLWFRQGHQVDWHGUDLQSHULRGLFDOO\.HHS

LWIUHHRIDQ\WKLQJWKDWPD\EORFNRULPSHGHGWKHIORZRIFRQGHQVDWHZDWHU,IWKHUHLVDQ\DFFXPXODWLRQRIIRUHLJQ

PDWWHULQWKHGUDLQSLSHLWVKRXOGEHUHPRYHGDQGFOHDQHG7KHHQWLUHGUDLQOLQHPXVWEHSURWHFWHGIURPIUHH]LQJ

Unit-mounted filter

Remove Filter

Access-panel with

return air grille

Return air grille

Filter

To remove

and replace

the filter:

Turn off the Zoneline and disconnect the power supply before cleaning.

49-5000561 Rev. 3 

CARE AND CLEANINGE

Care and Cleaning

Indoor/Outdoor Coils

The Indoor/Outdoor coils on the Zoneline should be

cleaned and checked regularly.

NOTE: When cleaning the coils do not use

acid-based coil cleaners. Care must be taken to

avoid bending the aluminum fins on the coils.

Indoor-Air Coil

Minor amounts of lint and dirt may pass through the

ILOWHUDQGFROOHFWRQWKHLQGRRUDLUFRLO7KHVHPLQRU

accumulations can be carefully vacuumed away

with a brush attachment on a vacuum cleaner or

professionally cleaned.

Outdoor-Air Coil

7KHXQLW¶VRXWGRRUDLULQWDNHDQGRXWGRRUDLUH[KDXVW

paths must remain clear. Check the outdoor-air

H[KDXVWIUHTXHQWO\.HHSLWIUHHRIDOOGHEULVVQRZRU

LFH7KHRXWGRRUDLULQWDNHVKRXOGDOVREHNHSWIUHH

RIREVWUXFWLRQV%ORFNLQJWKHRXWGRRUDLUH[KDXVWRU

outdoor-air intake opening will reduce the efficiency of

your unit and could cause premature compressor failure.

,QVSHFWLRQDQGFOHDQLQJRIWKHRXWGRRUDLUFRLOVPD\

require the unit to be removed from the case and closet.

See servicing section of this manual for instructions

on how to remove the unit. Professional cleaning is

recommended for the inside surface of the outdoor coil.

Base Pan

,QVRPHLQVWDOODWLRQVGLUWRURWKHUGHEULVPD\EHEORZQ

into the unit from the outside and settle in the base pan

WKHERWWRPRIWKHXQLW

,QVRPHDUHDVRIWKH8QLWHG6WDWHVD³JHOOLNH´

substance may be present in the base pan.

Check it periodically and clean, if necessary.

Outdoor coils

Have the coils cleaned regularly.

Turn off the Zoneline and disconnect the power supply before cleaning.

 49-5000561 Rev. 3

ZONELINE COMPONENTS

,QVWDOOWKHZDOOSOHQXPWKURXJKWKHH[WHULRUZDOOLQDFFRUGDQFHZLWKWKH,QVWDOODWLRQ,QVWUXFWLRQVSURYLGHGZLWK

the plenum.

IMPORTANT: The wall plenum is not designed to carry structural

loads. Proper wall header construction is required. The plenum requires

proper flashing, shim, and caulk for a weather resistant installation.

Installation Overview

INSTALLATION INSTRUCTIONS

=RQHOLQHXQLW

Architectural

Louver

5$9$/

Return Air Grille

5$95*%

:DOO7KHUPRVWDW

Proper header for

structural support.

Apply proper caulking

and flashing.

([WHULRU2XWVLGH

Wall

:DOO3OHQXPWHOHVFRSLQJ

5$9:3±´´'[3»´:[3»´H

Properly square

and level plenum.

Drain Platform

5$9'3/$7

49-5000561 Rev. 3 

Installation Overview

RETURN AIR GRILLE INSTALLATION OPTIONS

7KHURRPUHWXUQDLUJULOOHPD\EHLQVWDOOHGWRZDUGWKHIURQWRUHLWKHUVLGHRIWKHXQLW,PSURSHUUHWXUQDLU

arrangements will cause performance problems.

There are three indoor return air grille installation options. Choose the option that best suits your

LQVWDOODWLRQUHTXLUHPHQWV)ROORZWKH,QVWDOODWLRQ,QVWUXFWLRQVSURYLGHGZLWKWKHUHWXUQDLUJULOOHDFFHVVRU\IRU

installation details.

NOTE: Use only one filter in the installation.7KHILOWHUPD\EHLQVWDOOHGRQWKHXQLWRULQWKHDFFHVVSDQHO

door.

Unit-mounted filter with a field-supplied return

air grille and access door/panel

Option 3

RAVRG2B – Return air grille

Option 2

Filter

Outside wall

INSTALLATION INSTRUCTIONS

RAVRG4 – Access panel with

return air grille

Option 1

Filter

 49-5000561 Rev. 3

ACCESSORIES for NEW Installation

Accessory and model number Appearance Cutout Dimensions

Plenum (telescoping)

5$9:37

´´'[ñ»๞´:[ñ»๞´+

H[FOXGLQJIODQJH Cutout

Dimensions:

´:[´+

Architectural Louver

5$9$/ Architectural Louver designed to fit

the following Plenums:

5$9:3

´´'[ñ»๞´:[ñ»๞´+

Access Panel with Return Air

Grille

5$95* Cutout

Dimensions:

ï»๢´:[ເ»๢´+

Return Air Grille

5$95*% 22 »2´

22 »2´

Cutout

Dimensions:

ñ»๢´:[ñ»๢´+

Drain Platform

5$9'3/$7

1RW$SSOLFDEOH

Wall Thermostat

Installation Overview

INSTALLATION INSTRUCTIONS

Model Type Wiring Thermostat Type Fan Speed(s) Kit Number

Electric Resistance Models 5-wire 5-wire  5$.3

Electric Resistance Models ZLUH ZLUH 25$.)

Heat Pump Models ZLUH ZLUH  5$.3

Heat Pump Models 7-wire 7-wire 2 5$.)

All Models * * 2 5$.:

2-Way 5-wire 2-Way 2 5$.9

ZLUHVLISRZHUHGE\DEDWWHU\ZLUHVLISRZHUHGE\WKHXQLW

49-5000561 Rev. 3 

Installation Overview

INSTALLATION INSTRUCTIONS

UTILITY CLOSET CONNECTION LOCATIONS

IMPORTANT: Plan and locate plenum, drains and thermostat

cable carefully to avoid interference. Hard-to-reach locations will make

installation and service difficult!

Reference Dimensions

A. 7KHUPRVWDWFDEOH

B. Electrical connections -

Direct connections using conduit

C. Case width: 23 ຿»๢´

D. &DVHGHSWKï»๢´

E. &DVHKHLJKW´

F. Condensate drains: ñ»๞´FRQQHFWRU

3ULPDU\'UDLQ±7KHFHQWHUOLQHLV

DSSUR[LPDWHO\3»´ from left case wall

and 3»´IURPEDFNFDVHZDOO

6HFRQGDU\'UDLQ±7KHFHQWHUOLQHLV

»8´IURPFHQWHUOLQHRIGUDLQSODWIRUPDQG

3»´IURPEDFNFDVHZDOO

Clearance Requirements:

• Front Installation–

±´ PLQLPXPFOHDUDQce from front of case

DQG´PLQLPXPIURPWZRVLGHV

• Side Installation–

– ´ PLQLPXPFOHDUDQFHIURPIURQWRI

FDVH´PLQLPXPIURPDFFHVVVLGHDQG´

minimum from non-access side.

Primary Drain

Secondary

Drain

Electrical

Disconnect

Conduit

for direct

connection

Outside

Wall

Use rigid duct for

๦ bends and tees

)OH[GXFWPD\EHXVHG

for transitions only

 49-5000561 Rev. 3

Installation Overview

INSTALLATION INSTRUCTIONS

TYPICAL UTILITY CLOSET AND DIMENSIONS

(For Reference Only)

FRONT INSTALL

Top View

Architectural Louver

´

minimum

clearance

7KHUPRVWDW

Connection

Unit

Front

´PLQLPXP

clearance

´PLQLPXP

Electrical

Connection

´

Duct ï»๜´

´ ñ»๞´

minimum

຿»๢´PLQLPXP

Door/access panel return air grille

1RWH,WLVUHFRPPHQGHGWROHDYH

additional space around the unit to ease

installation and access for service.

Top View

SIDE INSTALL

7KHUPRVWDW

Connection

຿»๢´PLQLPXP

Electrical

Connection

´PLQLPXP

clearance

Architectural Louver

´

Duct

ï»๜´

´

´

minimum

clearance

Unit

Front ´PLQLPXP

clearance

Door/access

panel ñ»๞´

minimum

5$95*

$0LQLPXPUHFRPPHQGHGDFFHVVGRRUZLGWK´

B - Minimum recommended access door height: 57 ï»๜´

.LWVEHJLQQLQJZLWK





Side View

• FRONT INSTALLATION

– 3" minimum clearance from

front of case and 3" minimum

from two sides

• SIDE INSTALLATION

– 5" minimum clearance from

front of case, 3" minimum from

access side and 3" minimum from

non-access side.

Option 1

Return air grille

5$95*

XVHGZLWKILHOGVXSSOLHG

FORVHWGRRU

Option 2

Access panel with

return air grille

5$95*

,QVLGHZDOO Outside wall

Field supplied

flashing

Plenum

cutout

+[

: ([WHULRU2XWVLGH

Wall

Plenum

Unit

Filter Bracket

ï»๢

'UDLQILWWLQJVñ»๞

Secure

Drain

Platform

Air

discharge

outlet

)OH[LEOHRU

rigid duct

Rigid

ductwork



49-5000561 Rev. 3 

Installation Preparation

INSTALLATION INSTRUCTIONS

TYPE OF ELECTRIC CONNECTIONS

A power supply kit must be used to supply power to

WKH=RQHOLQHXQLW

Models must be installed using the appropriate GE

Appliances power supply kit for the branch circuit

amperage and the electrical resistance heater

ZDWWDJHGHVLUHG6HHWKH32:(5&211(&7,21

&+$57WRVHOHFWWKHDSSURSULDWHNLW

,WLVWKHUHVSRQVLELOLW\RIWKHLQVWDOOHUWRHQVXUHWKH

connection of components is done in accordance with

electrical codes.

Power Supply Kit Direct Connect

208/230/265 Volt Applications

3RZHU6XSSO\.LW'LUHFW&RQQHFW

,MPORTANT: Connection to a branch circuit MUST

be done by direct connection in accordance with the

1DWLRQDO(OHFWULFDO&RGH3OXJJLQJWKLVXQLWLQWRD

EXLOGLQJPRXQWHGH[SRVHGUHFHSWDFOHLVQRWSHUPLWWHG

by code.

POWER CONNECTION CHART

6HH1(&IRU9ROWVDSSOLFDWLRQV

Direct Connections

Power Supply Kits

230 / 208 Volts Configuration

Direct Connection Heater Wattage

@ 230 / 208 Volts Circuit Protective Device 9k/12k/18k

5$.' Hard Wired .: 1$$PS7LPH'HOD\)XVHRU%UHDNHU

5$.' Hard Wired .: $PS7LPH'HOD\)XVHRU%UHDNHU

5$.' Hard Wired .: $PS7LPH'HOD\)XVHRU%UHDNHU

Power Supply Kits

265 Volts* Configuration

Direct Connection Heater Wattage

@ 265 Volts Circuit Protective Device 9k/12k/18k

5$.' Hard Wired .: 1$$PS7LPH'HOD\)XVHRU%UHDNHU

5$.' Hard Wired .: $PS7LPH'HOD\)XVHRU%UHDNHU

5$.' Hard Wired .: $PS7LPH'HOD\)XVHRU%UHDNHU

External Disconnect

7KHUHVKDOOEHGLVFRQQHFWLQJPHDQVIURPWKH

electrical supply located within line of sight of the

FORVHWGRRURSHQLQJRUDFFHVVSDQHORSHQLQJ7KH

disconnecting means shall be readily accessible

ZKLOHWKHDLUFRQGLWLRQHULVLQVWDOOHGLQWKHFORVHW7KH

disconnect shall not obscure the rating plate or be

located on the access panel or closet door. A properly

rated field supplied switch is a common means for

electrical disconnection.

 49-5000561 Rev. 3

Installation Preparation

Ductwork

Prepare the closet ductwork for later connection

to the case.

7KHGXFWV\VWHPVKRXOGEHGHVLJQHGIRUDPD[LPXP

IULFWLRQUDWHRI´ZDWHUFROXPQWDNLQJLQWR

consideration all fittings, registers and/or diffusers.

DO NOT operate unit without a supply duct

attached.

7KHUHWXUQDLUWRWKH=RQHOLQHXQLW0867127EH

GXFWHGDQGDOOXQLWV0867KDYHDIUHHUHWXUQDLU

configuration to perform properly.

7KHWRWDOIORZUDWH&)0DQGH[WHUQDOVWDWLFSUHVVXUH

(63DYDLODEOHFDQEHHVWLPDWHGIURPWKHFKDUWVRQ

this page. Use these charts to select your fan speed

setting.

7KHFROODURQWRSRIWKHXQLWDFFHSWVVWDQGDUG´

GXFW3XOODOOGXFWWLJKW([WUDGXFWVODFNFDQJUHDWO\

increase static pressure.

NOTICE: Flex duct can collapse and cause

airflow restrictions. Do not use flex duct for 90°

bends or unsupported runs of 5 ft. or more.

Indoor Air Flow Data

,QGRRUDLUIORZPD\EHGHWHUPLQHGE\PHDVXULQJWKH

H[WHUQDOVWDWLFSUHVVXUH(63RIWKHGXFWV\VWHPDQG

then using the chart below to determine the actual

airflow. Under no circumstances should the Zoneline

unit be operated to an ESP in excess of .3” W.C..

2SHUDWLRQRIWKH=RQHOLQHXQGHUWKLVFRQGLWLRQZLOOUHVXOW

in inadequate air flow thus leading to poor performance

and/or premature component failure.

Your airflow should be balanced based on many

factors, such as available ESP, room CFM, and

GXFWZRUN&RQVXOWDQ+9$&HQJLQHHUIRUSURSHU

DSSOLFDWLRQV([WHUQDOVWDWLFSUHVVXUH(63FDQEH

measured with a manometer or pitot tube. Once this

ESP is established, you can calculate the CFM using

the above chart.

INSTALLATION INSTRUCTIONS

Indoor Air Flow Data (cont)

Higher CFMs tend to increase Sensible capacity,

enhance room circulation and increase duct noise,

while lower CFMs tend to increase Latent capacity

and reduce noise.

Indoor Fan CFM

Fan Boost Mode

ON OFF

ESP

(in. water) High

CFM Medium

CFM Low

CFM

0.1

0.15

0.2

0.25

0.3

468

435

409

392

352

408

371

351

306

239

408

371

351

306

239

305

272

198

0.1

0.15

0.2

0.25

0.3

468

435

409

392

352

408

371

351

306

239

408

371

351

306

239

356

328

288

220

0.1

0.15

0.2

0.25

0.3

468

435

409

392

352

417

380

359

318

253

417

380

359

318

253

376

345

314

250

AZ95E12

AZ95H12

* Do not operate unit in these conditions

AZ95(H/E)18

0.1

0.15

0.2

0.25

0.3

543

514

481

458

442

468

435

409

392

352

468

435

409

392

352

408

371

351

306

239

AZ95(H/E)09

NOTE: Values taken at 70-75°F ambient temperature

CFM Recommendations

AZ95(H/E)09 AZ95E12 AZ95H12 AZ95(H/E)18

305 408 468 356 408 468 376 417 468 408 468 543

•• • •

• = Recommended Mid Range

AHRI 210/240 SEER2 Parameter Setup

Model AUX 7 Fan Boost Status Fan Speed

$=(. Q21 Low

$=(. Q21 High

$=(. Q21 High

)RUPRGHOVOLVWHGWR$+5,6((5WKHIROORZLQJ

SDUDPHWHUVDUHXVHGZLWKDQLQGRRU(63´ZDWHU

column conditions.

$OORWKHUPRGHOVDUHUDWHGWR$+5,DW(63ZDWHU

column conditions" and production default settings.

49-5000561 Rev. 3 

INSTALLATION INSTRUCTIONS

Installation Preparation

IMPORTANT ELECTRICAL

SAFETY—READ

CAREFULLY

WARNING

RISK OF ELECTRIC SHOCK.

$OOHOHFWULFDOFRQQHFWLRQVDQGZLULQJ0867EH

installed by a qualified electrician.

)ROORZWKH1DWLRQDO(OHFWULFDO&RGH1(&DQGRU

local codes and ordinances.

)RUSHUVRQDOVDIHW\WKLV=RQHOLQHXQLWDQGFDVH

must be properly grounded.

3URWHFWLYHGHYLFHVIXVHVRUFLUFXLWEUHDNHUV

DFFHSWDEOHIRU=RQHOLQHLQVWDOODWLRQVDUHVSHFLILHGRQ

the nameplate of each unit.

'RQRWXVHDQH[WHQVLRQFRUGZLWKWKLVXQLW

• Aluminum building wiring may present special

problems—consult a qualified electrician.

• When the unit is not running there is still voltage to

the electrical controls.

• Disconnect the power to the unit before servicing by:

  5HPRYLQJWKHEUDQFKFLUFXLWIXVHVRUWXUQLQJWKH

circuit breakers off at the panel.

2. Disconnect the power cord from the unit.

BEFORE YOU BEGIN

Read these instructions completely and carefully.

• IMPORTANT – Save these

instructions for local inspector’s use.

• IMPORTANT – Observe all governing

codes and ordinances.

• Note to Installer – Be sure to leave these

instructions with the owner.

• Note to Owner – .HHSWKHVHLQVWUXFWLRQVIRU

future reference.

• Proper installation is the responsibility of the

LQVWDOOHU&RPSOHWHGLQVWDOODWLRQRIWKH=RQHOLQH

shall not be accessible to the general public.

• Product failure due to improper installation is not

covered under the Warranty.

•7HDPOLIWLVUHFRPPHQGHGZKHQPRYLQJXQLW

•<RX0867XVHDOOVXSSOLHGSDUWVDQGXVHSURSHU

installation procedures as described in these

instructions when installing this air conditioner.

Questions? Call 844-GE4-PTAC (or 844-434-7822 ) or Visit our Website at: GEAppliances.com

ELECTRICAL

REQUIREMENTS

NOTE: All field wiring must comply with NEC and

local codes. It is the responsibility of the installer

to ensure that the electrical codes are met.

Wire Size Use ONLY wire size recommended

for single outlet branch circuit

Fuse/Circuit

Breaker 8VH21/<W\SHDQGVL]HIXVHRU

+9$&5FLUFXLWEUHDNHULQGLFWHG

on units rating plate. Proper over

current protection to the units is the

responsibility of the owner.

Grounding 8QLW0867EHJURXQGHGIURPEUDQFK

circuit to unit, or through separate

ground wire provided on permanently

connected units. Be sure that branch

circuit is grounded.

Wire Sizing Use recommended wire size given

in tables and install a single branch

circuit. All wiring must comply with

local and national codes.

NOTE: Use copper conductors

only.

WARNING

RISK OF ELECTRIC SHOCK.

&DQFDXVHLQMXU\RUGHDWK7KLVDSSOLDQFHPXVWEH

properly grounded.

8VH21/<WKHZLULQJVL]HUHFRPPHQGHGIRUVLQJOH

outlet branch circuit.

• Proper current protection is the responsibility

of the owner.

NOTE: Use copper conductors only.

Recommended Branch Circuit Wire Sizes*

Nameplate

Maximum Circuit

Breaker Size

AWG Wire Size**

$

NNSURGXFWVRQO\



$ 

$ 

AWG - American Wire Gauge

6LQJOHFLUFXLWEUHDNHUIURPPDLQER[

** Based on copper wire, single insulated conductor

DW๦C

 49-5000561 Rev. 3

Installing the Zoneline

3ODQIRUSURSHUHOHFWULFDOVXSSO\GUDLQVDQGGXFWZRUN

locations.

,QVWDOOWKHZDOOSOHQXPDQGORXYHU

,QVWDOODQGOHYHOWKHGUDLQSODWIRUP

&RPSOHWHFRQGHQVDWHGUDLQFRQQHFWLRQV

,QVWDOOXQLWGUDLQSODWIRUP

/HYHODQGVHFXUHGUDLQSODWIRUP

7. Connect the top ductwork.

8. Connect the remote thermostat.

&RQQHFWDX[LOLDU\IHDWXUHVLIUHTXLUHG

0DNHHOHFWULFDOFRQQHFWLRQVWRXQLW

,QVWDOOIURQWSDQHOZLWKILOWHU

,QVWDOODLUUHWXUQJULOOHRUDFFHVVFRYHU

5HYLHZWKHILQDOLQVWDOODWLRQFKHFNOLVW

7XUQSRZHURQ

3URJUDPDX[LOLDU\FRQWUROVHWWLQJVLIUHTXLUHG

&KHFNRSHUDWLRQRIWKHXQLW

INSTALLATION SUMMARY

1. Plan for proper electrical supply, drains and ductwork locations.

2. Install the Wall Plenum and Louver

,QVWDOOWKHZDOOSOHQXP

Refer to instructions included in the wall plenum kit RAVWPT15 for proper installation procedures.

,QVWDOOWKHORXYHU

5HIHUWRLQVWUXFWLRQVLQFOXGHGLQWKHORXYHUNLW5$9$/IRUSURSHULQVWDOODWLRQSURFHGXUHV

INSTALLATION INSTRUCTIONS

3. Install the Zoneline Drain Platform

1.5HIHUWRLQVWUXFWLRQVLQFOXGHGZLWK'UDLQ3ODWIRUPNLW5$9'3/$7IRUSURSHULQVWDOODWLRQSURFHGXUH

2. Place the platform in the utility closet with the following clearance between it and the interior surface of the

walls/door/panel:

)URQW,QVWDOODWLRQ±

±´PLQLPXPFOHDUDQFHIURPIURQWRIFDVHDQG´PLQLPXPIURPWZRVLGHV

6LGH,QVWDOODWLRQ±

±´PLQLPXPFOHDUDQFHIURPIURQWRIFDVH´PLQLPXPIURPDFFHVVVLGHDQG´PLQLPXPIURPWZRVLGHV

3. Complete rough in plumbing for primary and secondary condensation drains.

INSTALLATION INSTRUCTIONS

Condensate Disposal System

7KH&RQGHQVDWH'LVSRVDO6\VWHPLQFUHDVHVHQHUJ\HIILFLHQF\XWLOL]LQJDIDFWRU\LQVWDOOHGIDQWKDWVOLQJVWKH

condensate onto the hot outdoor coil.

:KHQKLJKRXWGRRUKXPLGLW\SUHYHQWVWKHVOLQJHUIURPGLVSRVLQJRIDOOFRQGHQVDWHWKHH[FHVVFRQGHQVDWH

RYHUIORZVLQWRWKHFRQGHQVDWHGUDLQSDQDQGRXWWKH´LQWHUQDOGUDLQFRQQHFWLRQV

NOTE: If the condensate disposal system fails to remove all of the condensate from the unit, any

excess condensate will overflow from the drain pan into the secondary drain (if connected), and drain

outside the building. This is your indication that the chassis or drain requires servicing.

49-5000561 Rev. 3 

INSTALLATION INSTRUCTIONS

Installing the Zoneline

4. Complete Condensate Drain

Connections

$QH[WHUQDORUDQLQWHUQDOGUDLQPXVWEHDWWDFKHGWR

the primary drain connector. A secondary drain is

supplied if required by state and local codes. Refer

to the local codes for proper installation of the drains.

,IWKHVHFRQGDU\GUDLQLVQRWXVHGVHDOLWVGUDLQSRUW

ZLWKD´)137SOXJ

Drain Overview

Internal Drain (Primary)

Secondary Drain

,IQRWXVHGVHDOZLWK

Dñ»๞´)137SOXJ

Primary Drain

Run condensate line to

building interior drain

line with proper venting

according to local

building codes.

Drain line connection

to right of platform

4. Complete Condensate Drain

Connections (cont)

External Drain (Secondary)

Refer to drain platform instruction

manual for drain installation

,IQHFHVVDU\H[WHQG

secondary drain line though

the plenum and grille.

Use a pipe connector and

additional piping to ensure

GUDLQSLSHH[WHQGVSDVWWKH

outdoor grille.

([WHQGVHFRQGDU\

drain pipe into plenum

or through outdoor

grille. Grille must be

modified to allow drain

line to pass through.

Primary

Drain

5. Install Unit to Plenum

Align the unit with plenum opening and slide unit

toward plenum to ensure it is seated properly with the

drain platform. Unit

Wall

Plenum

Drain

Platform

 49-5000561 Rev. 3

Installing the Zoneline

6. Level and Secure Drain Platform

:KHQLQVWDOOLQJGUDLQSODWIRUPHQVXUHWKDWLWLVOHYHOLQDOO

directions.

INSTALLATION INSTRUCTIONS

7. Connect the Top Ductwork

8VHDILHOGVXSSOLHGFODPSWRFODPSWKHIOH[LEOH´GXFW

to the rigid ductwork above the unit.

,QVWDOOWKHRWKHUHQGRIWKHGXFWRQWRWKHDLUGLVFKDUJH

outlet. Use a field supplied clamp to secure the duct to

the air discharge outlet.

8. Connect the Remote Thermostat

7KHXQLWZLOOEHFRQWUROOHGE\DUHPRWHWKHUPRVWDW

,03257$177KH=RQHOLQHWKHUPRVWDWFRQQHFWLRQVSURYLGH

9$&RQO\,IXVLQJDGLJLWDOHOHFWURQLFZDOOWKHUPRVWDW

\RXPXVWVHWLWWRWKH9$&VHWWLQJ6HHWKH,QVWDOODWLRQ

,QVWUXFWLRQVIRUWKHZDOOWKHUPRVWDW127,&('DPDJH

WRDZDOOWKHUPRVWDWRUWRWKH=RQHOLQHHOHFWURQLFVFDQ

UHVXOWIURPLPSURSHUFRQQHFWLRQV([HUFLVHH[WUDDWWHQWLRQ

ZKHQFRQQHFWLQJEOXHDQGEODFNZLUHV1ROLQHYROWDJH

connections should be made to any circuit in the thermostat.

,VRODWHDOOZLUHVLQEXLOGLQJIURPOLQHYROWDJH

7KHUPRVWDWHOHFWULFDOFRQQHFWRULVLQFOXGHGZLWKWKHXQLW

Follow the instructions included with the thermostat to

connect the thermostat to the unit.

2. Plug the thermostat connector into the control board.

,QVLGH:DOO Rigid

Ductwork

)OH[LEOHRU

Rigid Ductwork

Air

Discharge

Outlet

´

,QVLGH:DOO Rigid

Ductwork

)OH[LEOHRU

Rigid Ductwork

Air

Discharge

Outlet

´

0D[LPXP:LULQJ

/HQJWKIRU7KHUPRVWDW

Connection to the Unit

IWIRU$:*

IWIRU$:*

IWIRU$:*

AWG – American Wire Gauge

Use only Class 2 wiring

Thermostat

Standard

External Thermostat Connector

CWY

GHGL

Yellow

Black

White

Blue

Tan

Green

Red

654321

2-Way Communication

External Thermostat Connector

485

Brown

B-

White/Blue

Black

Red

Blue

A+

49-5000561 Rev. 3 

INSTALLATION INSTRUCTIONS

Installing the Zoneline

9. Connect Auxiliary Features, if required

Auxiliary Controls - Terminal Connections

NOTE:&RQQHFWRU.LW5$.&'&LVUHTXLUHGWRPDNH&'&

electrical connections.

6HHZLULQJGLDJUDPVIRU5$.&'&EHORZ

7KHDX[LOLDU\FRQWUROWHUPLQDOFRQQHFWVDUHORFDWHGRQWKH

front of the unit.

7RFRQQHFWDX[LOLDU\GHYLFHVWRWKHXQLWFRQQHFWWKH

ZLUHVIURPWKH5$.&'&.LWWRWKHZLUHVIURPWKH

DX[LOLDU\GHYLFHV7KHQLQVHUWWKH5$.&'&FRQQHFWRU

LQWRWKHPDWLQJFRQWUROERDUGFRQQHFWRUQH[WWRWKH

thermostat connector.

2. After all desired connections have been made, replace

the front case panel.

7KHRZQHULVUHVSRQVLEOHIRUPDNLQJDOOFRQQHFWLRQVDQGVHWWLQJWKHDSSURSULDWHAUX SET mode.

NOTICE:,PSURSHUZLULQJPD\GDPDJHWKH=RQHOLQHHOHFWURQLFV1RFRPPRQEXVLQJLVSHUPLWWHG'DPDJHRU

erratic operation may result. A separate wire pair must be run from each separate controlling switch to each

LQGLYLGXDO=RQHOLQH

Central Desk Control (Field Supplied)

7KH&HQWUDO'HVN&RQWUROLVDIHDWXUHWKDWDOORZVWKHXQLWWREHPDGHRSHUDEOHLQRSHUDEOHIURPDUHPRWHORFDWLRQ

Operation of the feature requires that an ON-OFF switch at the remote location be wired to the two CDC terminals

RQWKHFRQWUROSDQHORIWKH=RQHOLQH:KHQWKHUHPRWHVZLWFKLVCLOSED, the unit cannot be operated in the Fan,

&RRORU+HDWPRGHVE\WKHFRQWURO7KH)UHH]H6HQWLQHO

and the Heat Sentinel features remain operable. When

the remote switch is Open, the unit is fully operable by

control.

7KH5$.&'&DFFHVVRU\PXVWEHXVHGZLWKDFHQWUDO

GHVNFRQWUROV\VWHP1R³&RPPRQ%XVLQJ´LVSHUPLWWHG

NOTICE:,PSURSHU&'&ZLULQJPD\GDPDJHWKH

=RQHOLQHHOHFWURQLFVRUFDXVHHUUDWLF=RQHOLQHRSHUDWLRQ

1RFRPPRQEXVLQJLVSHUPLWWHG$VHSDUDWHZLUHSDLU

must be run from each separate controlling switch to

HDFKLQGLYLGXDO=RQHOLQH

Use only Class 2 wiring.

CDC Switch

CDC

(not used)

CDC

CDC Wiring

Connectors

RAKCDC

CDC Red

(not used)

22 49-5000561 Rev. 3

Installing the Zoneline

INSTALLATION INSTRUCTIONS

10. Make electrical connections to unit

ELECTRICAL CONNECTIONS - DIRECT CONNECT

APPLICATIONS

WARNING

Electric Shock Hazard

%HIRUHVHUYLFLQJGLVFRQQHFWSRZHUWRWKH=RQHOLQHDW

WKHIXVHER[RUFLUFXLWEUHDNHUDQGSXOORXWHOHFWULFDO

disconnect on front of the chassis.

)DLOXUHWRGRVRFDQUHVXOWLQSHUVRQDOLQMXU\DQGRU

death.

208/230/265 Volt Electrical Supply

A power supply kit must be used to supply power to

WKH=RQHOLQHXQLW7KHDSSURSULDWHNLWLVGHWHUPLQHG

by the voltage, the means of electrical connection and

the amperage of the branch circuit. See the POWER

CONNECTION CHART to select the appropriate kit.

FOR 265 VOLT DIRECT CONNECT

APPLICATIONS ONLY

,MPORTANT: &RQQHFWLRQRID9$&SURGXFWWRD

branch circuit MUST be done by direct connection in

DFFRUGDQFHZLWKWKH1DWLRQDO(OHFWULFDO&RGH3OXJJLQJ

WKLVXQLWLQWRDEXLOGLQJPRXQWHGH[SRVHGUHFHSWDFOHLV

not permitted by code.

7KHVHPRGHOVPXVWEHLQVWDOOHGXVLQJWKHDSSURSULDWH

GE Appliances power supply kit for the branch circuit

amperage and the electrical resistance heater wattage

desired. See the POWER CONNECTION CHART to

select the appropriate kit.

,WLVWKHUHVSRQVLELOLW\RIWKHLQVWDOOHUWRHQVXUHWKH

connection of components is done in accordance with

electrical codes.

Direct connection to branch circuit wiring inside the

SURYLGHGMXQFWLRQER[PXVWEHPDGHE\FRQQHFWLQJDV

IROORZVLQVWHSV±

EXTERNAL DISCONNECT

7KHUHVKDOOEHGLVFRQQHFWLQJPHDQVIURPWKHHOHFWULFDO

supply located within line of sight of the closet door

RSHQLQJRUDFFHVVSDQHORSHQLQJ7KHGLVFRQQHFWLQJ

means shall be readily accessible while the air

FRQGLWLRQHULVLQVWDOOHGLQWKHFORVHW7KHGLVFRQQHFW

shall not obscure the rating plate or be located on the

access panel or closet door. A properly rated switch is

a common means for electrical disconnection.

1. Remove Junction Box Cover

5HPRYHWKHMXQFWLRQER[FRYHUE\WDNLQJRXWWKH

three screws.

2. Attach Conduit

Use the round knockout hole at the top of the

MXQFWLRQER[WRLQVWDOOFRQGXLWFRPLQJIURPWKH

EUDQFKFLUFXLW,QVWDOODQGFODPSWKHFRQGXLWWKURXJK

the conduit clamp and bring wire leads into the

MXQFWLRQER[/HDYH´RIZLUHIUHHIURPWKHHQGRI

the conduit.

3RZHU6XSSO\.LW'LUHFW&RQQHFW

´RIZLUHIUHH

49-5000561 Rev. 3 23

INSTALLATION INSTRUCTIONS

Installing the Zoneline

10. Make electrical connections to unit (cont)

ELECTRICAL CONNECTIONS - DIRECT CONNECT

APPLICATIONS

3. Make Wire Lead Connections Inside the Junction Box

0DNHDOOZLUHFRQQHFWLRQVE\XVLQJDSSURSULDWH

UL-listed electrical connectors and techniques.

2. Select the applicable wiring situation and follow the

instructions accordingly:

• 1-Phase 220-240 VAC

When connecting the Zoneline to a single-phase

circuit for 230V applications:

&RQQHFWWKHZKLWHDQGEODFNOHDGVRIWKH=RQHOLQH

SRZHUVXSSO\NLWWRWKHEUDQFKFLUFXLW/DQG/

OHDGV7KHZKLWHOHDGRIWKHSRZHUVXSSO\NLW

should be identified by the installer using electrical

WDSHZLWKVRPHFRORURWKHUWKDQJUHHQRUZKLWH

Connect the green lead of the power supply kit to

the power supply and branch circuit ground.

• 3-Phase 208 VAC

:KHQFRQQHFWLQJWKH=RQHOLQHWRDWKUHHSKDVH

FLUFXLWIRU9DSSOLFDWLRQV

&RQQHFWWKHZKLWHDQGEODFNOHDGVRIWKH=RQHOLQH

SRZHUVXSSO\NLWWRWKHEUDQFKFLUFXLW/DQG/

OHDGV7KHZKLWHOHDGRIWKHSRZHUVXSSO\NLW

should be identified by the installer using electrical

WDSHZLWKVRPHFRORURWKHUWKDQJUHHQRUZKLWH

Connect the green lead of the power supply kit to

the power supply and branch circuit ground.

• 3-Phase 253-277 VAC

When connecting the Zoneline to a three-phase

circuit for 265V applications:

&RQQHFWWKHZKLWHDQGEODFNOHDGVRIWKH=RQHOLQH

SRZHUVXSSO\NLWWRWKHEUDQFKFLUFXLW1HXWUDODQG

/OHDGV7KHZKLWHOHDGRIWKHSRZHUVXSSO\NLW

VKRXOGEHFRQQHFWHGWRQHXWUDO&RQQHFWWKHJUHHQ

lead of the power supply kit to the power supply

and branch circuit ground.

%HVXUHWKDWDOOZLUHOHDGVDUHLQVLGHWKHMXQFWLRQER[

DQGQRWSLQFKHGEHWZHHQWKHER[DQGWKHXQLW7KH

JUHHQLQVXODWHGJURXQGZLUHIURPWKH=RQHOLQHMUST

be connected to the branch circuit ground wire.

)RU$DQG$SRZHUVXSSO\NLWVSOXJLQ

SHUVRQDOLW\MXPSHUIRUKHDWHUVHOHFWLRQ

3OXJWKHSLQFRQQHFWRULQWRWKHSLQUHFHSWDFOHLQ

WKHMXQFWLRQER[

5HSODFHWKHMXQFWLRQER[FRYHUE\UHSODFLQJWKH

three screws removed earlier.

NOTICE::LUHMXQFWLRQER[WRPDWFKILJXUHRQWKHULJKW

Building supply wires and supply cord wires must both be

secured with zip tie and oriented vertically.

Secure wires

with zip tie

 49-5000561 Rev. 3

Installing the Zoneline

INSTALLATION INSTRUCTIONS

12. Install Air Return Grille or

Access Cover

,QVWDOOWKHDLUUHWXUQJULOOHRUDFFHVVFRYHUSHUWKH

instructions that came with the selected kit.

RAVRG4 - Access panel with return air grille

RAVRG2B - Return air grille

13. FINAL INSTALLATION

CHECKLIST

Ƒ(QVXUHWKDWDOOLQVWDOODWLRQLQVWUXFWLRQVFRQFHUQLQJ

clearances around the unit have been adhered to

Ƒ,QVSHFWDQGHQVXUHWKDWDOOFRPSRQHQWVDQG

accessories have been installed properly and that

they have not been damaged during the installation

process.

Ƒ:DOOSOHQXPIODVKLQJLVLQVWDOOHGSOHQXPOHYHODQG

calked.

Ƒ8QLWLVOHYHO1RWLOWDOORZHG

Ƒ&KHFNWRHQVXUHWKDWWKHXQLWDLUILOWHULQGRRUFRLO

and outdoor coil are free from any obstructions.

Ƒ&KHFNWRPDNHVXUHRQO\RQHDLUILOWHULVLQVWDOOHGLQ

the system.

Ƒ&KHFNWKHFRQGHQVDWHZDWHUGUDLQVWRHQVXUHWKDW

they are connected and adequate for the removal

of condensate water and that they meet approval of

the end user.

Ƒ'XFWZRUNLVFRQQHFWHGDQGVHFXUHGWRDLUGLVFKDUJH

outlet.

Ƒ6HFXUHDOODFFHVVSDQHOVHJPDLQERDUGFRYHUDQG

MXQFWLRQER[FRYHU

Ƒ:DOOWKHUPRVWDWLVZLUHGFRUUHFWO\

Ƒ8QLWLVZLUHGFRUUHFWO\

14. Connect Power

,IDOORIWKHLWHPVRQWKHILQDOFKHFNOLVWKDYHEHHQ

checked and are correct, turn the power ON to the

unit at the main service panel.

7XUQWKHWKHUPRVWDWON and check the unit to make

sure it is functioning as intended.

15. Auxiliary Control Setting, if

required

6HHWKH$X[LOLDU\&RQWURO6HWWLQJVHFWLRQIRU

instructions on how to program the controls.

Prior to programming the controls, review the final

installation checklist before applying power to the unit.

SERVICING

WARNING

Risk of Electric Shock, can

cause injury or death. Before servicing, switch

power OFF at the service panel and lock the area to

prevent power from being switched on accidentally.

When the area cannot be locked, securely fasten a

prominent warning device, such as a tag, to the

service panel.

NOTE: We strongly recommend that any servicing be

performed by a qualified individual.

To remove the unit from the closet.

6ZLWFKWKHWKHUPRVWDWWROFF.

7XUQOFF unit at electrical disconnect.

8QSOXJSLQFRQQHFWRUIURPXQLW

5HPRYHFDEOHFRQQHFWRUEUDFNHWDWWDFKHGWRGLUHFW

connect kit from unit.

5. Disconnect the wall thermostat wiring from the unit.

11. Install Unit-Mounted Filter

Note: Use only one filter in the installation

• For installs that will use a unit-mounted filter, slide

it down between the provided filter brackets on the

front of the unit, ensuring that any airflow direction

arrows on the filter are pointing toward the unit.

• For installs that will employ a filter withing the return

DLUJULOOH5$95*RU5$95*%GRQRWLQVWDOO

DXQLWPRXQWHGILOWHU*RWR6WHSDQGUHIHUWR

LQVWUXFWLRQVLQFOXGHGLQWKH5$95*RU5$95*%

return air grille kit for proper filter installation.

13. FINAL INSTALLATION

CHECKLIST (cont)

Ƒ(QVXUHWKDWWKHFLUFXLWEUHDNHUVIXVHVDQG

supply circuit wire size have been sized correctly.

Ƒ(QVXUHWKHXQLWKDVFRUUHFWOLQHYROWDJHWRLWLVRQD

single circuit and is properly grounded.

Ƒ(QVXUHWKDWWKHHQWLUHLQVWDOODWLRQLVLQFRPSOLDQFH

with all applicable national and local codes and

RUGLQDQFHVKDYLQJMXULVGLFWLRQ

49-5000561 Rev. 3 25

Setting the auxiliary control

AUXILIARY CONTROLS

Auxiliary Controls – Aux Set Button

7KHHOHFWURQLFFRQWUROIRUWKHXQLWFRPHVSUHVHWIURPWKHIDFWRU\WRFRQWUROWKHXQLWKRZ“most” customers

ZRXOGSUHIHUWKHXQLWWRRSHUDWH7KHSUHVHWVFDOOHGPRGHVRUIXQFWLRQVFDQEHPRGLILHGWRDFFRPPRGDWHIRU

differences in installation parameters or personal preferences on how the unit should operate and perform.

,IWKHRZQHUPRGLILHVWKHDX[LOLDU\FRQWUROVLWLVWKHQWKHRZQHUWKDWLVUHVSRQVLEOHIRUHQVXULQJWKHDX[LOLDU\

FRQWUROVDUHVHWWRWKHGHVLUHGIXQFWLRQ7KHUHDUHGLIIHUHQWPRGHVIXQFWLRQVWKDWFDQEHVHWXVLQJWKHDX[LOLDU\

set button.

Modes of the Auxiliary Control

0RGH±1RW$SSOLFDEOH

0RGH±1RW$SSOLFDEOH

Mode 3 – Freeze Sentinel/Heat Sentinel

0RGH±&RQVWDQWON Fan

0RGH±1RW$SSOLFDEOH

0RGH±1RW$SSOLFDEOH

Mode 7 – Fan Boost Mode

0RGH±(OHFWULF+HDW2QO\$=+RQO\

0RGH±+HDW%RRVW$=+RQO\

7RFKDQJHRSHUDWLQJRUVHWXSSDUDPHWHUVWKHFRQWUROPXVWEHLQ$8;0RGH:LWKSRZHUDSSOLHGWRWKHXQLWSUHVV

WKH$8;6(7EXWWRQXQWLOWKH " appears on the display.

7KHGLVSOD\ZLOOORRNOLNHWKLVZKHQHQWHULQJWKHAUX Mode :

While in AUX Mode, press the MODE button to scroll through the eight different modes. Continue the press the

MODE button until the number corresponding to the mode to be modified is showing in the first digit of the display.

Once the correct number is displayed, use the +/- buttons to change the second digit of the display for that mode

to either " ɉ for On OR "

" for Off depending on the desired function.

When the selection for a given mode is complete, press the MODEEXWWRQWRFRQWLQXHVHWWLQJRWKHUDX[LOLDU\

control functions OR press the AUX SETEXWWRQWRFRQILUPWKHVHOHFWLRQDQGH[LWAUX SET mode.

Mode

Aux

Set +

Auxiliary Set Mode

 49-5000561 Rev. 3

Setting the auxiliary control

AUXILIARY CONTROLS

Mode 3 Freeze Sentinel / Heat Sentinel

With power to the unit and Freeze Sentinel activated,

the unit automatically provides heat without user

LQWHUIDFH7KLVSUHYHQWVSRWHQWLDOSOXPELQJGDPDJHE\

turning the heater and indoor fan ONDW)DQGWKHQ

OFFRQFHWKHFORVHWWHPSHUDWXUHUHDFKHV)

When Heat Sentinel is activated, the unit automatically

SURYLGHVFRROLQJZLWKRXWXVHULQWHUIDFH7KLVSUHYHQWV

DQH[FHVVLYHO\KRWURRPE\WXUQLQJWKHDLUFRQGLWLRQHU

ONDW)DQGWKHQOFF once the room temperature

UHDFKHV)

Press MODE until a 3 appears in the first digit of the

display for Freeze Sentinel mode. Press the - pad for

OFF³

´RUWKH+ pad for ON³ɉ´7KLVLVVKRZQLQ

the second digit of the display. Press MODE again to

access the Heat Sentinel settings. Press the - pad for

OFF³

´RUWKH+ pad for ON³ɉ´3UHVVAUX SET

WRORFNLQ\RXUVHOHFWLRQDQGH[LWAUX SET mode, or

press MODE to continue setting other functions.

,QWKHGHIDXOWVHWWLQJIRU0RGHHeat Sentinel is off,

Freeze Sentinel is on.

NOTE:7KHVHIXQFWLRQVDUHDFWLYHZKHQHYHUWKHXQLWLV

plugged in, even if the unit is turned off.

Freeze Sentinel OFF

Freeze Sentinel ON

Heat Sentinel OFF

Heat Sentinel ON

Mode 4 Constant ON Fan

Press MODE until a 4 appears in the first digit of the

display to set the fan to run continuously at high speed

- even if the unit is turned off.

Press the - pad for OFF³

³RUWKH+ pad for ON³ɉ´

7KLVLVVKRZQLQWKHVHFRQGGLJLWRIWKHGLVSOD\

Press AUX SETWRORFNLQ\RXUVHOHFWLRQDQGH[LWAUX

SET mode or press MODE to continue setting other

functions.

7KHGHIDXOWVHWWLQJIRU0RGHLVOFF.

Constant

Fan OFF Constant

Fan ON

49-5000561 Rev. 3 27

Setting the auxiliary control

AUXILIARY CONTROLS

Mode 7 Fan Boost Mode

7KLVVHWWLQJLVXVHGZKHQWKHXQLWLVLQVWDOOHGZLWKPRUH

restrictive ductwork where additional airflow is needed.

6HHDLUIORZWDEOHRQSDJH7KLVLQFUHDVHVWKHIDQ

speed to ensure proper circulation.

Press MODE until a 7 appears in the first digit of the

display. Press the - pad for OFF³

³RUWKH+ pad

for ON³ɉ´7KLVLVVKRZQLQWKHVHFRQGGLJLWRIWKH

display. Press AUX SET to lock in your selection and

H[LWAUX SET mode.

7KHGHIDXOWVHWWLQJIRU0RGHLVOFF.

Fan Boost

Mode OFF Fan Boost

Mode ON

Mode 8 All-Electric Heat (AZ95H only)

7KLVHOHFWULFKHDWRSWLRQIXQFWLRQVRQO\RQWKHAZ95H

PRGHO:KHQWKLVRSWLRQLV21ɉ," heat pump

operation is locked out, causing the unit to provide only

electric resistance heat.

7RVHWAll-Electric Heat option, press MODE until an 8

appears in the first digit of the display. Press the - pad

for OFF³

³RUWKH+ pad for ON³ɉ´7KLVLVVKRZQLQ

the second digit of the display.

7KHGHIDXOWVHWWLQJIRU0RGHLVOFF.

All-

Electric

Heat OFF

All-

Electric

Heat ON

Mode 9 Heat Boost (AZ95H only)

When Heat Boost is ON, supplementary electric heat

is added to the heat pump operation to help maintain a

consistent, comfortable room temperature.

7RVHW+HDW%RRVWSUHVVMODE until a 9 appears in

the first digit of the display. Press the - pad for OFF³

³RUWKH+ pad for ON³ɉ´7KLVLVVKRZQLQWKHVHFRQG

digit of the display. Press AUX SET to lock in your

VHOHFWLRQDQGH[LWAUX SET mode.

7KHGHIDXOWVHWWLQJIRU0RGHLVOFF.

Heat Boost OFF Heat Boost ON

Mode P Engineering Revision Setup

7KLVVHWWLQJLVXVHGWRFRQILJXUHWKHXQLWZKHQWKH

circuit board is replaced.

7KHILUVWWLPHWKHXQLWLVSRZHUHGDIWHUDVHUYLFHERDUG

is installed, the unit will automatically enter this mode.

7KH8,ZLOOUHDGP1. Press the + pad until the number

PDWFKHVWKHHQJLQHHULQJUHYLVLRQDVVKRZQ7KH

engineering revision is the last number in the model

number. Press AuxWRVDYHDQGH[LW

7KHHQJLQHHULQJUHYLVLRQPD\EHDGMXVWHGDIWHUWKH

first power cycle using AUX SET. Press MODE until P

appears in the first digit, and follow the steps described

above.

1RPHQFODWXUH([DPSOH

AZ95E09DACK2 Engineering Revision

28 49-5000561 Rev. 3

Things that are normal

TROUBLESHOOTING TIPS

Normal Operating Sounds

You may hear a pinging noise caused by water being picked up and thrown against

WKHFRQGHQVHURQUDLQ\GD\VRUZKHQWKHKXPLGLW\LVKLJK7KLVGHVLJQIHDWXUHKHOSV

remove moisture and improve efficiency.

During the defrost cycle, both indoor and outdoor fans stop and the compressor will

operate in the cooling mode to remove frost from the outdoor coil. After defrost, the

unit will restart in electric heat to quickly warm the room to the desired comfort level.

7RSURWHFWWKHFRPSUHVVRUDQGSUHYHQWVKRUWF\FOLQJWKHXQLWLVGHVLJQHGWRUXQIRUD

minimum of 3 minutes after the compressor starts at any thermostat setting.

<RXPD\QRWLFHDIHZPLQXWHVGHOD\LQVWDUWLQJLI\RXWU\WRUHVWDUWWKH=RQHOLQHWRR

VRRQDIWHUWXUQLQJLWRIIRULI\RXDGMXVWWKHWKHUPRVWDWULJKWDIWHUWKHFRPSUHVVRUKDV

VKXWRII7KLVLVGXHWRDEXLOWLQUHVWDUWSURWHFWRUIRUWKHFRPSUHVVRUWKDWFDXVHVD

3-minute delay.

7KHLQGRRUIDQUXQVFRQWLQXRXVO\ZKHQWKHXQLWLVRSHUDWLQJLQWKHFRROLQJPRGH

XQOHVVWKH6PDUW)DQ$X[LOLDU\&RQWUROLVVHWWRF\FOH7KLVZLOOFDXVHWKHIDQWRF\FOH

on and off with the compressor. You may also hear a fan noise stop and start.

7KHUHDUHWLPHVZKHQWKHIDQRQWKHXQLWZLOOUXQHYHQZKHQWKHXQLWLVQRWKHDWLQJ

RUFRROLQJ,IWKHV\VWHPLVVHWXSWREHLQFRQWLQXRXVIDQWKHLQGRRUIDQZLOOUXQ

regardless if the unit may be cooling or heating. Other times the fan will run longer

WKDQWKHKHDWLQJFRROLQJF\FOHRUNLFNRQRFFDVLRQDOO\7KLVLVQRUPDODQGLVGRQHWR

improve room comfort and balance.

,IWKHXQLWLVHTXLSSHGZLWKDPDNHXSDLUYHQWLODWLRQV\VWHPIDQVZLOOUXQ

continuously.

Digital makeup air unit will perform a system check upon power up, power cycle,

DQGRQFHHYHU\GD\VLIWKHXQLWLVLQRFFXSDQF\PRGH7KHV\VWHPFKHFNODVWV

DSSUR[LPDWHO\VHFRQGV'XULQJWKLVWLPHWKHIDQVZLOOVSHHGXSVORZGRZQDQG

then go to the set point.

:DWHUZLOOFROOHFWLQWKHEDVHSDQGXULQJKLJKKXPLGLW\RURQUDLQ\GD\V7KHZDWHU

may overflow and drip from the outdoor side of the unit.

<RXPD\KHDUUHOD\VFOLFNZKHQWKHFRQWUROVF\FOHRQDQGRIIRUDUHDGMXVWHGWR

change the room temperature.

³&/,&.´

3-Minute

Delay

S,LE1CE

COMPRESSOR

3527(&7,21

49-5000561 Rev. 3 

TROUBLESHOOTING TIPS

Troubleshooting Tips... Before you call for service

Save time and money! Review the charts on the following pages first and you may not need to call for service.

Problem Possible Cause What To Do

Zoneline does not start. The direct connect kit is not firmly

attached. 5HPRYHWKHMXQFWLRQER[FRYHUDQGPDNHVXUHWKDWWKH

black connector on the end of the power cord is firmly

engaged.

The fuse is blown/circuit breaker

is tripped. &KHFNWKHKRXVHIXVHFLUFXLWEUHDNHUER[DQGUHSODFH

the fuse or reset the breaker.

The unit is waiting for the

compressor overload protector to

reset.

7KLVLVQRUPDO7KH=RQHOLQHZLOOVWDUWDJDLQDIWHULW

resets.

Power Failure. 7KHUHLVDSURWHFWLYHWLPHGHOD\XSWRPLQXWHVWR

prevent tripping of the compressor overload. For this

reason, the unit may not start normal heating or cooling

for 3 minutes after it is turned back on.

Zoneline does not cool or

heat as it should. Indoor airflow is restricted. Make sure there are no curtains, blinds or furniture

blocking the air discharge grille or the return air grille.

Outdoor airflow is restricted or

recirculated.

0DNHVXUHWKHUHDUJULOOHLVQRWUHVWULFWHG7KLVFDQ

cause the unit to cycle off due to the compressor

overload protector.

2XWGRRUORXYHUVPXVWKDYHDPLQLPXPRI

IUHHDUHD1RQ*($SSOLDQFHVORXYHUVPD\EHWRR

restrictive for proper performance. Consult your

salesperson for assistance.

The thermostat control may not be

set properly. 7XUQWKHWKHUPRVWDWWRWKHORZHURUKLJKHUVHWWLQJ

NOTE: 7KHWHPSHUDWXUHOLPLWHUPD\EHOLPLWLQJWKH

temperature range.

The air filter is dirty. &KDQJHWKHILOWHUDWOHDVWHYHU\GD\V6HHWKH&DUH

and Cleaning section

The room may have been hot or

cold. :KHQWKH=RQHOLQHLVILUVWWXUQHGRQ\RXQHHGWRDOORZ

time for the room to cool down or warm up.

Burning odor at the start

of heating operation. Dust on the surface of the heating

elements. 7KLVFDQFDXVHD³EXUQLQJ´RGRUDWWKHEHJLQQLQJRIWKH

KHDWLQJRSHUDWLRQ7KLVVKRXOGTXLFNO\IDGH

The air is not always cool

or hot during operation.

The heat pump is not producing

hot air.

7KLVLVQRUPDO7KHKHDWSXPSZLOOSURGXFHZDUPDLU

but not as hot as air produced when the higher-cost

electric heat is used.

The Zoneline unit’s fan is

continuously running, even during

the OFF cycle.

7KLVFDXVHVWKHIDQWREORZURRPWHPSHUDWXUHDLU

HYHQZKHQWKHFRPSUHVVRURUKHDWHUF\FOHVRII7KH

continuous air movement provides better overall

WHPSHUDWXUHFRQWUROLQWKHFRROPRGH,IDLUIORZLV

GHVLUHGRQO\ZKHQWKH=RQHOLQHLVDFWLYHO\KHDWLQJRU

FRROLQJWKHURRPVHWWKHH[WHUQDOZDOOWKHUPRVWDW¶VIDQ

VHWWLQJWR³DXWR´

-OR-

$X[0RGHLVVHWWR³RQ´ZKLFKDOZD\VNHHSVWKHLQGRRU

IDQRQ7RWXUQWKLVIHDWXUHRIIVHW$X[0RGHWRRII

The air does not feel warm

enough during heating

operation

The heat pump alone produces air

that feels cooler than desired. 8VHWKH%RRVW+HDWRSWLRQ$X[0RGHRU$OO(OHFWULF

+HDWRSWLRQ$X[0RGH%RWKRSWLRQVZLOOSURYLGH

HOHFWULFKHDWEXWRQO\WKH$OO(OHFWULF+HDWRSWLRQ$X[

0RGHZLOOWXUQRIIKHDWSXPSRSHUDWLRQ

NOTE: Use of this option will result in increased energy

consumption.

The unit is not blowing

out air The external wall thermostat’s

“fan” setting may be set to “auto” ,IDLUIORZLVGHVLUHGHYHQZKHQWKH=RQHOLQHLVQRW

DFWLYHO\KHDWLQJRUFRROLQJWKHURRPVHWWKHH[WHUQDO

ZDOOWKHUPRVWDW¶VIDQVHWWLQJWR³RQ´

The electric heating and

fan features do not work The personality jumper is not

firmly attached. 5HPRYHWKHMXQFWLRQER[FRYHUDQGPDNHVXUHWKDWWKH

black connector on the end of the power cord is firmly

engaged.

 49-5000561 Rev. 3

Troubleshooting Tips... Before you call for service

Save time and money! Review the charts on the following pages first and you may not need to call for service.

Problem Possible Cause What To Do

The unit does not function

after installing Remote

Wall Thermostat

Unit thermostat connections are incorrect. 9HULI\ZLULQJIURP5HPRWH:DOO7KHUPRVWDWLVFRUUHFWWRXQLW

thermostat connector.

7UDQVIRUPHUUHVHWVRURSHQVZLWKVKRUW Wait 5 minutes to see if power resets.

Heat pump operates with

electric heat only during

heating.

Outdoor ambient temperature is too cold. Heat pump operation will not function if the outdoor ambient

temperature is too cold. Heat pump will resume once the

outdoor temperature has sufficiently warmed up

$X[0RGHQRWVHWSURSHUO\ 6HH³6HWWLQJWKHDX[LOLDU\FRQWURO´VHFWLRQRIWKLVPDQXDO

&KHFN$X[0RGHWREHVXUHWKHPRGHLVVHWWROFF³8´IRU

heat pump operation.

TROUBLESHOOTING TIPS

FAULT CODES - Press and hold MODE, then press AUX

7KLVVKRZVDOOFXUUHQWIDXOWFRGHVDQGF\FOHVWKURXJKWKHP,IWKHUHDUHQRFXUUHQWIDXOWVWKHGLVSOD\VKRZV

3UHVVLQJ$8;FOHDUVWKHIDXOWV$Q\RWKHUNH\H[LWVDQGSUHVHUYHVWKHIDXOWV

Fault Code

Numbers Fault Meaning Effective on system operation while fault

is active

 ,QVLGHIDQIDXOW)DQPRWRUQRWPRYLQJDWFRPPDQGHGVSHHGDIWHUVHFRQGVRI

GULYH)DXOWFOHDUVDIWHUPLQXWHV

1RUHVLVWDQFHKHDWLQJIDQKHDWLQJSXPSRU

cooling available.

22XWVLGHIDQIDXOW)DQPRWRUQRWPRYLQJDWFRPPDQGVSHHGDIWHUVHFRQGVRI

GULYH)DXOWFOHDUVDIWHUPLQXWHV

1RKHDWSXPSRUFRROLQJDYDLODEOH

Resistance heating and fan only.

3([WHUQDOWKHUPRVWDWZLULQJ$SSOLHGVLJQDOLVQRWYDOLGDQGKDVEHHQFRQVWDQWIRU

VHFRQGV

1RH[WHUQDOFRQWURORIIDQVKHDWDQGFRROLQJ

internal control operation only.

 ,QVLGHWKHUPLVWRUIDXOW2QHRIWKHLQVLGHWKHUPLVWRUVLVQRWUHDGLQJYDOLG

temperatures.

1RFRROLQJRUKHDWSXPSRSHUDWLRQDYDLODEOH

Resistance heating and fan only.

5 Outside thermistor fault.

One of the outside thermistors is not reading valid temperatures.

1RFRROLQJRUKHDWSXPSRSHUDWLRQDYDLODEOH

Resistance heating and fan only.

 &RPSUHVVRUIDXOW1RWHPSHUDWXUHFKDQJHKDVEHHQGHWHFWHGDIWHUPLQXWHRI

running. 1RHIIHFW

75HYHUVHYDOYHIDXOW7HPSHUDWXUHFKDQJHQRWKDSSHQLQJDVH[SHFWHGDIWHU

minute of running.

1RFRROLQJRUKHDWSXPSRSHUDWLRQDYDLODEOH

Resistance heating and fan only.

8 Software fault. Stack overflow. 1RHIIHFW

 ,QGRRUFRLOIUHH]HIDXOW7KHWHPSHUDWXUHRIWKHLQVLGHFRLOKDVIDOOHQEHORZWKH

IUHH]HWKUHVKROG)

7KHFRPSUHVVRULVVKXWGRZQXQWLOWKHFRLO

temperature recovers.

 +HDWSXPSRYHUORDGIDXOW7KHLQVLGHFRLOWHPSHUDWXUHLVRYHUWKHRYHUORDG

WKUHVKROG)

7KHFRPSUHVVRULVVKXWGRZQZKLOHWKHFRLO

temperature recovers.

 2YHUKHDWIDXOW7KHLQFRPLQJDLULVWRRKRWWRUXQWKHKHDWHU Heat pump and resistance heating are shut

down and restarted when the indoor ambient

temperature cools sufficiently.

 8,ERDUGGLVFRQQHFWHGIDLOHG 1RHIIHFW

 Heater airflow fault. 1RUHVLVWDQFHKHDWLQJDYDLODEOH

 1$ 1$

 Outlet thermistor failure. Fault clears when thermistor reads value other than short

circuit or open circuit. 1RUHVLVWDQFHKHDWLQJDYDLODEOH

 2XWOHWWHPSHUDWXUHRYHUKHDW7KHRXWJRLQJDLULVWRRKRW)DXOWFOHDUVZKHQDLU

temperature drops below threshold. 1RUHVLVWDQFHKHDWLQJDYDLODEOH

 2XWOHWWHPSHUDWXUHRYHUKHDW7KHRXWJRLQJDLULVWRRKRW 1RUHVLVWDQFHKHDWLQJDYDLODEOH

23 1$ 1$

 1$ 1$

$EQRUPDO'HIURVW)DXOWKHDWSXPSPRGHOVRQO\6HWZKHQFRQVHFXWLYHGHIURVWF\FOHV

IDLOHGWRZDUPRXWGRRUFRLODERYH):LOOVHOIFOHDUDIWHUGD\V

Locks out heat pump, locks out defrost.



$LU&RQGLWLRQLQJ/RFNRXW)DXOW6HWVZKHQRXWGRRUDPELHQWWHPSHUDWXUHGURSVEHORZ)

:LOOVHOIFOHDUDIWHU2XWGRRU$PELHQWWHPSHUDWXUHULVHVDERYH)

Locks out compressor cooling operation.

 Communication fault with 2 way thermostat Customer has no control of unit

32 7ZR:D\WKHUPRVWDWVHQVRURFFXSDQF\WHPSHUDWXUHKXPLGLW\ Unit will ignore faulty thermostat sensor data

and use internal sensors

49-5000561 Rev. 3 

Product Registration

Complete and mail your

Consumer Production

Registration today. Have

the peace of mind of

knowing we can contact you

in the unlikely event of a

safety modification.

After mailing the registration

below, store this document

LQDVDIHSODFH,WFRQWDLQV

information you will need

should you require service.

Our service number is

*(37$&

RU.

Read your Owner’s

0DQXDOFDUHIXOO\,WZLOO

help you operate your

new appliance properly.

Follow these three steps to protect your new appliance investment: For Canada, see page 30.

23

CONSUMER SUPPORT

Please place in evelope and mail to:

352'8&75(*,675$7,21'(3$570(17

32%2;

/28,69,//(.<

cut here

32 49-5000561 Rev. 3

CONSUMER SUPPORT

Product Registration

Please place in evelope and mail to:

9HXLOOH]PHWWUHGDQVXQHHQYHORSSHHWHQYR\H]j

2:1(55(*,675$7,21

32%2;

0,66,66$8*$217$5,2

/<*

cut here

49-5000561 Rev. 3 33

LIMITED WARRANTY

GE Appliances Vertical Zoneline Limited Warranty

Ŷ Service trips to your site to teach you how to use

the product.

Ŷ Improper installation, delivery or maintenance.

n If you have an installation problem, or if the air

conditioner is of improper cooling capacity for the

intended use, contact your dealer or installer. You

are responsible for providing adequate electrical

connecting facilities.

Ŷ In commercial locations, labor necessary to move

the unit to a location where it is accessible for

service by an individual technician.

Ŷ Failure or damage resulting from corrosion due to

installation in an environment containing corrosive

chemicals.

Ŷ Replacement of fuses or resetting of circuit breakers.

Ŷ Failure of the product resulting from modifications

to the product or due to unreasonable use,

including failure to provide reasonable and necessary

maintenance.

Ŷ Failure or damage resulting from corrosion due

to installation in a coastal environment, except

for models treated with special factory-applied

anti-corrosion protection as designated in

the model number.

Ŷ Damage to product caused by improper power

supply voltage, accident, fire, floods or acts of God.

Ŷ Incidental or consequential damage to personal

property caused by possible defects with this air

conditioner.

Ŷ Damage caused after delivery.

Ŷ Product not accessible to provide required service.

What GE Appliances Will Not Cover:

7KLVOLPLWHGZDUUDQW\LVH[WHQGHGWRWKHRULJLQDOSXUFKDVHUDQGDQ\VXFFHHGLQJRZQHUIRUSURGXFWV

SXUFKDVHGIRUXVHZLWKLQWKH86$DQG&DQDGD,IWKHSURGXFWLVORFDWHGLQDQDUHDZKHUHVHUYLFHE\

a GE Appliances Authorized Servicer is not available, you may be responsible for a trip charge or you

PD\EHUHTXLUHGWREULQJWKHSURGXFWWRDQ$XWKRUL]HG*($SSOLDQFHV6HUYLFHORFDWLRQIRUVHUYLFH,Q

$ODVNDWKHOLPLWHGZDUUDQW\H[FOXGHVWKHFRVWRIVKLSSLQJRUVHUYLFHFDOOVWR\RXUVLWH

6RPHVWDWHVRUSURYLQFHVGRQRWDOORZWKHH[FOXVLRQRUOLPLWDWLRQRILQFLGHQWDORUFRQVHTXHQWLDO

GDPDJHV7KLVOLPLWHGZDUUDQW\JLYHV\RXVSHFLILFOHJDOULJKWVDQG\RXPD\DOVRKDYHRWKHUULJKWVZKLFK

YDU\IURPVWDWHWRVWDWHRUSURYLQFHWRSURYLQFH7RNQRZZKDW\RXUOHJDOULJKWVDUHFRQVXOW\RXUORFDO

state or provincial consumer affairs office or your state’s Attorney General.

Warrantor: GE Appliances, a Haier company

/RXLVYLOOH.<

All warranty service provided by our Factory Service Centers or an authorized Customer Care®WHFKQLFLDQ7R

schedule service, on-line, visit us at GEAppliances.com, or call *(37$&RU)RUVHUYLFHLQ

&DQDGDFRQWDFW*RUGRQ:LOOLDPV&RUSDW3OHDVHKDYHVHULDOQXPEHUDQGPRGHOQXPEHUDYDLODEOH

when calling for service.

EXCLUSION OF IMPLIED WARRANTIES—Your sole and exclusive remedy is product repair as provided in

this Limited Warranty. Any implied warranties, including the implied warranties of merchantability or fitness

for a particular purpose, are limited to one year or the shortest period allowed by law.

For The Period Of: GE Appliances Will Replace:

One Year

From the date of the

original purchase

Any part of the air conditioner which fails due to a defect in materials or workmanship.

During this limited one-year warranty, GE Appliances will provide, free of charge, all

labor and related service cost to replace the defective part.

Five Year

From the date of the

original purchase

Sealed Refrigerating System, if any part of the sealed refrigerating systemWKH

compressor, condenser, evaporator and all connecting tubing including the make up air

V\VWHPVKRXOGIDLOGXHWRDGHIHFWLQPDWHULDOVRUZRUNPDQVKLS'XULQJWKLVlimited five-

year warranty, GE Appliances will provide, free of charge, all labor and related service

cost to replace the defective part.

Second through

Fifth Year

From the date of the

original purchase

For the second through the fifth year from the date of original purchase, GE Appliances

will replace certain parts that fail due to a defect in materials or workmanship. Parts covered

are fan motors, switches, thermostats, electric resistance heater, electric resistance heater

SURWHFWRUVFRPSUHVVRURYHUORDGVROHQRLGVFLUFXLWERDUGVDX[LOLDU\FRQWUROVWKHUPLVWRUVIURVW

FRQWUROV,&5SXPSFDSDFLWRUVYDULVWRUVDQGLQGRRUEORZHUEHDULQJ'XULQJWKLVfour-year

limited additional warranty, you will be responsible for any labor or on-site service costs.

Staple your receipt here. Proof of the original purchase

date is needed to obtain service under the warranty.

 49-5000561 Rev. 3

Consumer Support

CONSUMER SUPPORT

GE Appliances Website

+DYHDTXHVWLRQRUQHHGDVVLVWDQFHZLWK\RXUDSSOLDQFH"7U\WKH*($SSOLDQFHV:HEVLWHKRXUVDGD\DQ\GD\

of the year! You can also shop for more great GE Appliances products and take advantage of all our on-line support

VHUYLFHVGHVLJQHGIRU\RXUFRQYHQLHQFH,QWKH86GEAppliances.com

5HJLVWHU\RXUQHZDSSOLDQFHRQOLQHDW\RXUFRQYHQLHQFH7LPHO\SURGXFWUHJLVWUDWLRQZLOODOORZIRUHQKDQFHG

communication and prompt service under the terms of your warranty, should the need arise. You may also mail in

WKHSUHSULQWHGUHJLVWUDWLRQFDUGLQFOXGHGLQWKHSDFNLQJPDWHULDO,QWKH86GEAppliances.com/register

Schedule Service

([SHUW*($SSOLDQFHVUHSDLUVHUYLFHLVRQO\RQHVWHSDZD\IURP\RXUGRRU*HWRQOLQHDQGVFKHGXOH\RXUVHUYLFHDW

\RXUFRQYHQLHQFHDQ\GD\RIWKH\HDU,QWKH86GEAppliances.com/service RUFDOOGXULQJQRUPDO

business hours. For service in Canada, contact your distributor.

Parts and Accessories

,QGLYLGXDOVTXDOLILHGWRVHUYLFHWKHLURZQDSSOLDQFHVFDQKDYHSDUWVRUDFFHVVRULHVVHQWGLUHFWO\WRWKHLUKRPHV

9,6$0DVWHU&DUGDQG'LVFRYHUFDUGVDUHDFFHSWHG2UGHURQOLQHWRGD\KRXUVHYHU\GD\

,QWKH86GEApplianceparts.comRUE\SKRQHDWGXULQJQRUPDOEXVLQHVVKRXUV

Instructions contained in this manual cover procedures to be performed by any user. Other servicing

generally should be referred to qualified service personnel. Caution must be exercised, since improper

servicing may cause unsafe operation.

,I\RXDUHQRWVDWLVILHGZLWKWKHVHUYLFH\RXUHFHLYHIURP*($SSOLDQFHVFRQWDFWXVRQRXU:HEVLWHZLWKDOOWKH

details including your phone number, or write to:

,QWKH86*HQHUDO0DQDJHU&XVWRPHU5HODWLRQV_*($SSOLDQFHV$SSOLDQFH3DUN_/RXLVYLOOH.<

GEAppliances.com/contact