LG K500n Vodafone El manual del propietario

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Smartphones
Tipo
El manual del propietario

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USER GUIDE
LG-K500n
1
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Declaración del apartado 15.105
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15Directrices para un uso seguro y eficaz
Información y mantenimiento de la batería
2 No es necesario descargar por completo la batería antes de volver a
cargarla. A diferencia de otros sistemas de baterías, no existe ningún
efecto de memoria que pueda afectar al rendimiento de la batería.
2 Utilice sólo las baterías y cargadores de LG. Los cargadores de LG han sido
diseñados para maximizar la vida de la batería.
2 No desmonte ni provoque cortocircuitos en la batería.
2 Sustituya la batería cuando deje de funcionar correctamente. La batería
puede recargarse centenares de veces antes de que deba sustituirse.
2 Recargue la batería si no se ha utilizado durante mucho tiempo para
maximizar su funcionalidad.
2 No exponga el cargador de la batería a la luz directa del sol y no lo utilice
en entornos muy húmedos, como en el cuarto de baño.
2 No deje el dispositivo en lugares fríos o calientes, ya que podría perjudicar
el rendimiento de la batería.
2 Existe riesgo de explosión si la batería se sustituye por una del tipo
incorrecto. Deshágase de las baterías usadas según las instrucciones.
2 Desenchufe siempre el cargador de la toma de corriente una vez que
el teléfono haya terminado de cargarse, para evitar así un consumo de
energía innecesario del cargador.
2 La duración real de la batería dependerá de la configuración de red,
los ajustes del producto, los patrones de uso, el tipo de batería y las
condiciones ambientales.
2 Asegúrese de que ningún elemento con bordes afilados, como dientes o
uñas de animales, toca la batería. Podría provocar un incendio.
Precauciones al utilizar tarjetas SIM
2 No inserte la tarjeta SIM en el dispositivo con la etiqueta o el sello. Eso
podría producir daños.
2 No extraiga la tarjeta SIM mientras utiliza el dispositivo. Eso podría dañar la
tarjeta SIM o el sistema.
2 Tenga mucho cuidado para asegurarse de que la tarjeta SIM no esté
rayada, doblada o dañada por magnetismo. De hacerlo, se podrían eliminar
los archivos guardados en la tarjeta SIM o provocar un funcionamiento
incorrecto del dispositivo.
16Directrices para un uso seguro y eficaz
Precauciones al utilizar tarjetas de memoria
2 Asegúrese de que la orientación es correcta al insertar la tarjeta de
memoria. Insertar la tarjeta con la orientación incorrecta puede dañarla.
Aviso de sustitución de la batería
2 La batería de iones de litio es un componente peligroso que podría
provocar daños.
2 Si personal no cualificado sustituye la batería, el dispositivo podría
resultar dañado.
2 No intente sustituir usted la batería. La batería podría sufrir daños
que podrían producir sobrecalentamiento y lesiones. El proveedor
autorizado debe sustituir la batería. La batería debe reciclarse por
separado de la basura doméstica.
2 En caso de que este producto contenga una batería incorporada
que los usuarios finales no pueda retirar fácilmente, LG
recomienda que sólo profesionales cualificados retiren la batería,
ya sea para su sustitución que para reciclar la batería al final de
la vida útil del producto. Para evitar daños en el producto, y por
su propia seguridad, el usuario no debe intentar retirar la batería,
debe ponerse en contacto con la Línea de Ayuda de Servicios de
LG, o con otros proveedores de servicios independientes para su
asesoramiento.
2 La eliminación de la batería implicará desmontar la carcasa del
producto, la desconexión de los cables/contactos eléctricos, y
una cuidadosa extracción de la célula de la batería utilizando
herramientas especializadas. Si necesita instrucciones de
profesionales cualificados sobre cómo retirar la batería de manera
segura, por favor visite
http://www.lge.com/global/sustainability/
environment/take-back-recycling
.
Funciones
con diseño
personalizado
01
"=>172>:8*12>*<78:F2*9:582>6/7A6<2 18
Pantalla Auxiliar
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Funciones básicas
02
"=>172>:8*HE87168 28
Componentes y accesorios del
producto
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"=>172>:8*HE87168 29
Descripción general de la unidad
Q:1/68*<:*@2/=3:>
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C* Q:1/6*<:*:>1:><7<2kH/2I=:2
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C* J8*9287H/:*I=:*:/*611:82*6*6/0=>68*O=>172>:8*:8;P*5:8;57>07<2K*
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C* **#68*9:/?1=/68*2*611:825728*952;:1;25:8*<:*96>;6//68*92<5?6>*6O:1;65*
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Encendido y apagado del
dispositivo
Encendido del dispositivo
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:>1:><7<2kH/2I=:2,
C* **V=6><2*:/*<789287;7@2*8:*:>17:><:*925*9573:56*@:AK*8:*//:@6*6*16H2*/6*
12>O70=5617N>*7>7176/,*J8*9287H/:*I=:*:/*;7:392*I=:*;65<6*:/*;:/PO2>2*
3N@7/*:>*:>1:><:58:*925*9573:56*@:A*8:6*3E8*/6502*<:*/2*>2536/,
Apagado del dispositivo
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Apagar,
Opciones de control de encendido
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"=>172>:8*HE87168 32
C* Apagar y reiniciarY*5:7>717:*:/*<789287;7@2,
C* Activar Modo aviónY*H/2I=::*/
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C* M7*/6*96>;6//6*8:*H/2I=:6*2*:/*<789287;7@2*>2*5:892><:*6/*7>;:>;65*
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;:1/6*d6L65*@2/=3:>*+f-*<=56>;:*=>28*)(*8:0=><28*9656*5:7>71765*:/*
<789287;7@2,
Instalación de la tarjeta SIM
D8:*1255:1;63:>;:*/6*;65L:;6*Mc!*+3N<=/2*<:*7<:>;7<6<*<:/*
8=81579;25-*I=:*/:*:>;5:0N*8=*952@::<25*<:*8:5@71728,
1
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2
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"=>172>:8*HE87168 33
3
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4
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**
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C* W656*<78O5=;65*<:*=>*5:><737:>;2*87>*952H/:368K*/:*5:123:><6328*
I=:*=8:*:/*;:/PO2>2*12>*:/*;792*1255:1;2*<:*;65L:;6*Mc!,*D8:*87:395:*
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Precauciones al usar la tarjeta SIM
C* **a2*97:5<6*8=*;65L:;6*Mc!,*#4*>2*:8*5:892>86H/:*<:*/28*<6F28*=*
2;528*952H/:368*16=86<28*925*/6*9P5<7<6*2*;56>8O:5:>176*<:*=>6*
;65L:;6*Mc!,
C* **Q:>06*1=7<6<2*<:*>2*<6F65*/6*;65L:;6*Mc!*1=6><2*/6*7>8:5;:*2*/6*
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6706,
"=>172>:8*HE87168 34
Inserción de la tarjeta de memoria
J/*<789287;7@2*6<37;:*=>6*;65L:;6*37152Mb*<:*U68;6*[*Qd*<:*169617<6<,*
J8*9287H/:*I=:*6/0=>68*;65L:;68*<:*3:32576*>2*8:6>*12396;7H/:8*12>*
:/*<789287;7@2K*<:9:><7:><2*<:/*O6H5716>;:*B*:/*;792*<:*/6*;65L:;6*<:*
3:32576,
C* J8*9287H/:*I=:*6/0=>68*;65L:;68*<:*3:32576*>2*8:6>*;2;6/3:>;:*
12396;7H/:8*12>*:/*<789287;7@2,*M7*=86*=>6*;65L:;6*>2*12396;7H/:K*
92<5?6*<6F65*:/*<789287;7@2*2*/6*;65L:;6*<:*3:32576K*68?*1232*/28*
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Tarjeta SIM
Tarjeta de memoria
4
m=:/@6*6*7>8:5;65*/6*H6><:L6*<:*;65L:;68*:>*/6*56>=56,
C* #6*;65L:;6*<:*3:32576*:8*=>*:/:3:>;2*29172>6/,
C* #6*:8157;=56*B*/6*:/737>617N>*O5:1=:>;:8*<:*<6;28*9=:<:>*6125;65*/6*
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"=>172>:8*HE87168 35
Extracción de la tarjeta de memoria
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2
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**
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9:5<7:56>*2*<6F656>*/28*<6;28K*2*7>1/=82*I=:*8:*<6F656>*/6*;65L:;6*
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Carga de la batería
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"=>172>:8*HE87168 36
**
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"=>172>:8*HE87168 37
Uso eficiente de la batería
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"=>172>:8*HE87168 38
Pantalla táctil
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Tocar
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"=>172>:8*HE87168 39
Tocar dos veces
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9656*32@:5*=>*:/:3:>;2,
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**
"=>172>:8*HE87168 40
Unir y separar los dedos
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"=>172>:8*HE87168 41
Pantalla de inicio
Descripción general de la pantalla de inicio
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Diseño de la pantalla de inicio
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Proceso de cifrado del dispositivo
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Introducción de texto
Uso del teclado Smart
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"=>172>:8*HE87168 55
Desplazamiento del cursor
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Cambio del diseño del teclado QWERTY
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Introducción de texto mediante la voz
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Aplicaciones
útiles
03
R9/716172>:8*G;7/:8 62
Instalación y desinstalación de
aplicaciones
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E-mail
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Registro de cuentas de correo electrónico
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CONFIGURACIÓN MANUAL,
Administración de cuentas de correo electrónico
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General
Idioma y teclado
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RL=8;:8*<:/*;:/PO2>2 115
Copia de seguridad y reinicio
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C* LG BackupY*15
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RL=8;:8*<:/*;:/PO2>2 116
Regulador y Seguridad
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Apéndice
05
R9P><71: 118
Ajustes de idioma de LG
M:/:1172>:*=>*7<7236*I=:*=865*:>*:/*<789287;7@2,
C* Q2I=:*
* *Ajustes* *General* *Idioma y teclado* *Idioma*B*
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LG Bridge
Descripción general de LG Bridge
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Instalación de LG Bridge en un ordenador
1
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teléfono
Actualización del software de los teléfonos
móviles LG desde Internet
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móviles LG por aire (OTA, Over-The-Air)
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Ajustes*
*General* *Acerca del teléfono* *Actualizar SW* *
Actualización de SW*
*Compruebe si existe nuevo SW,
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Más información
Información del aviso de software de código
abierto
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Información de regulación
(número de identificación de la FCC, etc.)
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General*
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Marcas comerciales
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DECLARACIÓN DE CONFORMIDAD
W25*/6*95:8:>;:K*LG Electronics*<:1/656*I=:*:/*952<=1;2*LG-K500n*
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Póngase en contacto con la oficina para
comprobar la conformidad de este producto:
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De acuerdo con la EN 60950-1 (§ 1.7.2)
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Símbolo para marcar AEE
1
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Cómo desechar las baterías y los acumuladores
gastados
1
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1
About this user guide
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Instructional notices
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01
Custom-designed
Features
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Table of contents
4"$978!(*!,(%08%0-
03
Useful Apps
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05
Appendix
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5
Guidelines for safe and efficient
use
Symbol Description
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* FCC Notice & Caution
Notice!
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Content sharing
Playing content
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1
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2
D878,0!$!*.78!*+(;!0#8!Gallery!(+!Music!$33!$%4!0$3! ! !Play on other
device5
3
D878,0!0#8!"_!'()!>$%0!0(!,(%%8,0!0(5
<! "(!)-8!E#+(;8,$-0A!)34$08!2((/78!67$'!0(!0#8!7$08-0!:8+-.(%5
Sending or receiving files
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! !Settings! !
Networks!
!Share & connect! !File sharing! !SmartShare Beam!$%4!
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<! b()!,$%!-8%4!*.78-!*$-08+!>#8%!9(0#!48:.,8-!$+8!,(%%8,084!0(!0#8!-$;8!
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Sending files to another device
1
D878,0!$!*.78!$%4!0$3! ! !SmartShare Beam5!
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2
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<! "#8!*.78!.-!-8%0!0(!0#8!48:.,85
Using nearby devices
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1
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2
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3
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Do not disturb
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2
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<! Total silenceO!?.-$978!9(0#!0#8!-()%4!$%4!:.9+$0.(%5
R i n g t o n e I D
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1
"$3! ! !Settings! !Sound & notification! !Ringtone ID!$%4!0#8%!
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2
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Basic Functions
02
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Product components and
accessories
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Parts overview
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>#8%!0#8!-,+88%!.-!7(,&84!(+!0)+%84!(**5!6+8--!0#8!_(7);8!\3!eUf!
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<! ?(!%(0!3)0!#8$:'!(9@8,0-!(%!0#8!48:.,8!(+!-.0!(%!.05!F$.7)+8!0(!4(!-(!;$'!
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<! !!D,+88%G3+(08,0.:8!*.7;!(+!$,,8--(+.8-!;$'!.%08+*8+8!>.0#!0#8!3+(K.;.0'!
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`$-.,!F)%,0.(%- 28
Turning on or off the power
Turning on the power
^#8%!0#8!3(>8+!.-!0)+%84!(**A!3+8--!$%4!#(74!0#8!6(>8+i1(,&!&8'5
<! !!^#8%!0#8!48:.,8!.-!0)+%84!(%!*(+!0#8!*.+-0!0.;8A!.%.0.$7!,(%*./)+$0.(%!
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0#$%!)-)$75
Turning off the power
!!6+8--!$%4!#(74!0#8!6(>8+i1(,&!&8'A!0#8%!-878,0!Power off5
Power control options
!!"$3!$%4!#(74!0#8!6(>8+i1(,&!&8'A!0#8%!-878,0!$%!(30.(%5
<! Power offO!
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<! Power off and restartO!X8-0$+
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<! B*!0#8!-,+88%!*+88g8-!(+!0#8!48:.,8!4(8-!%(0!+8-3(%4!>#8%!'()!0+'!0(!
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`$-.,!F)%,0.(%- 29
Installing the SIM card
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1
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2
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3
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4
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Precautions when using the SIM card
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<! !!`8!,$+8*)7!%(0!0(!4$;$/8!0#8!DBH!,$+4!>#8%!'()!.%-8+0!(+!+8;(:8!.05
Inserting the memory card
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)-8!$%!.%,(;3$0.978!,$+4A!.0!;$'!4$;$/8!0#8!48:.,8!(+!0#8!;8;(+'!
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1
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2
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3
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SIM card
Memory card
4
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<! H8;(+'!,$+4!.-!$%!(30.(%$7!.08;5
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Removing the memory card
\%;()%0!0#8!;8;(+'!,$+4!98*(+8!+8;(:.%/!.0!*(+!-$*80'5
1
"$3! ! !Settings! !General! !Storage & USB! ! 5
2
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3
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!!
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Charging the battery
!!`8*(+8!)-.%/!0#8!48:.,8A!*)77'!,#$+/8!0#8!9$008+'5
!!E(%%8,0!(%8!8%4!(*!0#8!,#$+/.%/!,$978!0(!0#8!,#$+/8+A!.%-8+0!0#8!(0#8+!
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!!
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<! !!H$&8!-)+8!0(!)-8!$%!12G$33+(:84!,#$+/8+A!9$008+'!$%4!,#$+/.%/!,$9785!
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0(!8K37(48!(+!;$'!4$;$/8!0#8!48:.,85
<! !!\-.%/!0#8!48:.,8!>#8%!.0!.-!,#$+/.%/!;$'!,$)-8!878,0+.,!-#(,&5!"(!)-8!
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<! !!X8;(:8!0#8!,#$+/8+!*+(;!0#8!3(>8+!-(,&80!$*08+!0#8!48:.,8!.-!*)77'!
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<! =%(0#8+!>$'!0(!,#$+/8!0#8!9$008+'!.-!9'!,(%%8,0.%/!$!\D`!,$978!
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7(%/8+!0.;8!0#$%!,#$+/.%/!0#8!9$008+'!.%!0#8!,(;;(%!>$'5
<! !!?(!%(0!,#$+/8!0#8!9$008+'!9'!)-.%/!$!\D`!#)9!0#$0!.-!)%$978!0(!
;$.%0$.%!0#8!+$084!:(70$/85!E#$+/.%/!;$'!*$.7!(+!)%.%08%0.(%$77'!-0(35
`$-.,!F)%,0.(%- 33
Using the battery efficiently
`$008+'!7.*8-3$%!;$'!48,+8$-8!.*!'()!&883!;$%'!$33-!$%4!*)%,0.(%-!
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<! ")+%!(**!0#8!`7)80((0#o!(+!^.GF.!%80>(+&!*)%,0.(%!>#8%!%(0!)-.%/!
0#8;5
<! D80!0#8!-,+88%!0.;8()0!0(!$-!-#(+0!$!0.;8!$!3(--.9785
<! !!H.%.;.-8!0#8!-,+88%!9+./#0%8--5
<! D80!$!-,+88%!7(,&!>#8%!0#8!48:.,8!.-!%(0!)-845
<! "(!)-8!$!4(>%7($484!$33A!,#8,&!0#8!9$008+'!78:875
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Touch screen
b()!,$%!*$;.7.$+.-8!'()+-87*!>.0#!#(>!0(!,(%0+(7!'()+!48:.,8!9'!)-.%/!
0(),#!-,+88%!/8-0)+8-5
Tapping
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!!
Tapping and holding
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!!
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Double-tapping
!!"$3!0>.,8!C).,&7'!0(!g((;!.%!(+!()0!(%!$!3#(0(!(+!;$35
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Swiping
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Home screen
Home screen overview
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Viewing the background theme
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Using folders from the Home screen
Creating folders
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Editing folders
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Screen lock
Screen lock overview
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.%-0$7784!9'!0#8!)-8+5
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Turning off the screen
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Knock Code
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Creating a Knock Code
1
!!"$3! ! !Settings! !Display! !Lock screen! !Select screen lock! !
Knock Code5
2
!!"$3!0#8!-C)$+8-!.%!$!3$008+%!(*!'()+!,#(.,8!0(!,+8$08!$!h%(,&!E(48!
$%4!0$3!NEXT5
3
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CONFIRM5
4
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Unlocking the screen with a Knock Code
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(**5
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Device encryption
Encrypting your device
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Precautions for device encryption
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48:.,8c-!3+(08,0.(%!78:875
!!
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<! D0(33.%/!8%,+'30.(%!98*(+8!.0!.-!,(;37808!;$'!4$;$/8!4$0$5
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Memory card encryption
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8%,+'3084!4$0$!.%!0#8!;8;(+'!,$+4!,$%%(0!98!$,,8--84!*+(;!$%(0#8+!
48:.,85
1
!!"$3! ! !Settings! !General! !Security! !Encrypt SD card storage5
2
!!X8$4!0#8!(%G-,+88%!(:8+:.8>!(*!;8;(+'!,$+4!8%,+'30.(%!$%4!0#8%!
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3
D878,0!$%!(30.(%!$%4!0$3!ENCRYPT NOWO
<! New data encryptionO!L%,+
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<! Full encryptionO!L%,+
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!!
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Taking screenshots
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Via a shortcut
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<! !!D,+88%-#(0-!,$%!98!:.8>84!*+(;!0#8!Screenshots!*(748+!.%!0#8!Gallery5
Via Capture+
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!!
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! !Settings! !
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Using Smart keyboard
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Moving the cursor
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!!
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Suggesting words
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Changing the QWERTY keyboard layout
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1
"$3! ! !Settings! !General! !Language & keyboard! !LG Keyboard!
!Keyboard height and layout! !QWERTY keyboard layout5
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2
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!!
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Customising the keyboard height
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1
"$3! ! !Settings! !General! !Language & keyboard! !LG Keyboard!
!Keyboard height and layout! !Keyboard height5
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2
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Selecting a landscape keyboard mode
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1
"$3! ! !Settings! !General! !Language & keyboard! !LG Keyboard!
!Keyboard height and layout! !Keyboard type in landscape5
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2
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Splitting the keyboard
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"$3!
! !Settings! !General! !Language & keyboard! !LG Keyboard! !
Keyboard height and layout!
!Split keyboard5
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One-handed operation mode
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1
"$3! ! !Settings! !General! !Language & keyboard! !LG Keyboard!
!Keyboard height and layout! !One-handed operation5
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2
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Entering text by using voice
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!!
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Changing the keyboard
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1
!!"$3! ! !Settings! !General! !Language & keyboard! !LG Keyboard!
!Select languages5
2
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Copy and Paste
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1
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2
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3
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4
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Clip Tray
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2
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Useful Apps
03
\-8*)7!=33- 58
Installing and uninstalling apps
Installing apps
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Uninstalling apps
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Uninstalling with the tap and hold gesture
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Uninstalling by using the settings menu
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Uninstalling apps from the app store
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Recently uninstalled apps
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1
"$3! ! !Recently uninstalled apps5
2
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Phone
Voice call
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Viewing missed calls
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Making a three-way calling
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Messaging
Sending a message
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Configuring messaging settings
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Camera
Starting the camera
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Simple mode
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Auto mode
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Taking a photo
1
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Recording a video
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Burst shot
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Customising camera options
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Taking selfies
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Gesture shot
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Interval shot
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Taking auto-selfies
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Gallery
Gallery overview
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Viewing photos
!!
Start the camera.
Edit images.
Access additional
options.
Share images.
Delete images.
Add or delete
favorites.
Back to the
previous screen.
Editing photos
1
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2
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E-mail
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Help
b()!,$%!:.8>!#873!(%!)-.%/!080#8+.%/!$%4!#(0-3(0-5
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!Tethering! !Help5
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Airplane mode
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Mobile networks
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!!J%!0#8!-800.%/-!-,+88%A!0$3!Networks! !More! !Mobile networks5
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VPN
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1
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General
Language & keyboard
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!!J%!0#8!-800.%/-!-,+88%A!0$3!General! !Language & keyboard5
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Accounts & sync
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!!J%!0#8!-800.%/-!-,+88%A!0$3!General! !Accounts & sync5
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Accessibility
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6#(%8!D800.%/- 106
Security
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Date & time
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J%!0#8!-800.%/-!-,+88%A!0$3!General!
!Tap & pay5
Backup & reset
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1
!!J%!0#8!-800.%/-!-,+88%A!0$3!General! !Backup & reset5
2
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<! Automatic restoreO!=)0(;$0.,
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2((/78!$,,()%0!$%4!(0#8+!.%.0.$7!.%*(+;$0.(%!$/$.%5
About phone
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!!J%!0#8!-800.%/-!-,+88%A!0$3!General!
!About phone!$%4!:.8>!
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Regulatory and safety
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J%!0#8!-800.%/-!-,+88%A!0$3!General!
!Regulatory and safety5
Appendix
05
=338%4.K 111
LG Language Settings
D878,0!$!7$%/)$/8!0(!)-8!(%!'()+!48:.,85
<! "$3!
! !Settings! !General! !Language & keyboard! !LanguageA!
$%4!-878,0!$!7$%/)$/85
LG Bridge
LG Bridge overview
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LG Bridge functions
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=338%4.K 112
Installing LG Bridge on a computer
1
2(!0(!
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2
B%!0#8!-8$+,#!9$+A!8%08+!0#8!%$;8!(*!'()+!48:.,85
3
E7.,&!Download Centre! !LG BridgeA!$%4!4(>%7($4!0#8!-80)3!*.785
<! !!E7.,&!D
etails!0(!:.8>!0#8!;.%.;);!+8C).+8;8%0-!*(+!.%-0$77.%/!12!
`+.4/85
Phone software update
LG Mobile phone software update from the
Internet
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-878,084!;(487-!$0!.0-!(>%!4.-,+80.(%!$%4!4(8-!%(0!/)$+$%088!0#8!
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=338%4.K 113
LG Mobile Phone software update via Over-the-Air
(OTA)
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F.+-0!,#8,&!0#8!-(*0>$+8!:8+-.(%!(%!'()+!;(9.78!3#(%8O
Settings!
!General! !About phone! !Update Center! !Software
Update!
!Check now for update5
!!
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=338%4.K 114
FAQ
!!"#.-!,#$308+!7.-0-!-(;8!3+(978;-!'()!;./#0!8%,()%08+!>#8%!)-.%/!'()+!
3#(%85!D(;8!3+(978;-!+8C).+8!'()!0(!,$77!'()+!-8+:.,8!3+(:.48+A!9)0!;(-0!
$+8!8$-'!0(!*.K!'()+-87*5
Message Possible causes Possible corrective measures
!!DBH!,$+4!8++(+
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=338%4.K 115
Message Possible causes Possible corrective measures
!!E$77-!%(0!
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Message Possible causes Possible corrective measures
!!F.78-!4(!%(0!
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=338%4.K 117
Anti-Theft Guide
D80!)3!'()+!48:.,8!0(!3+8:8%0!(0#8+!38(378!*+(;!)-.%/!.0!.*!.0c-!988%!+8-80!
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=338%4.K 118
More information
Open Source Software Notice Information
"(!(90$.%!0#8!-()+,8!,(48!)%48+!261A!1261A!H61A!$%4!(0#8+!(38%!
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Regulatory information (FCC ID number, etc.)
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Declaration of conformity
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TARJETA DE GARANTÍA
1.- Antes de poner en marcha el producto, lea detenidamente el
contenido de esta tarjeta de garantía. Asimismo, no ponga en
funcionamiento el producto antes de leer de manera detallada el
Manual de usuario.
2.- Guarde durante todo el período de garantía esta tarjeta
debidamente cumplimentada y sellada por el establecimiento
comercializador junto con la factura de compra.
3.- Cuando requiera cualquier servicio de reparación deberá mostrar
esta tarjeta de garantía.
4.- Para cualquier información que requiera sobre nuestros productos
o ante cualquier duda o consulta en relación a los mismos, puede
hacerlo a través de nuestra web o por medio de nuestra línea de
atención al cliente.
ESTAMOS A SU DISPOSICIÓN
Ante cualquier necesidad de asistencia,
puede ponerse en contacto con nosotros
mediante nuestra página Web, chat online,
correo electrónico o nuestro centro de
Atención al Cliente.
www.lg.com
www.lg.com/es/posventa
Atención al cliente
963 05 05 00
CERTIFICADO DE GARANTÍA
LG ELECTRONICS ESPAÑA S.A.U. (LGEES)
SE COMPROMETE A RESPETAR Y/O HACER CUMPLIR
LAS CONDICIONES DE COBERTURA DE LA PRESENTE GARANTÍA.
REQUISITOS PARA LA VALIDEZ DE LA GARANTÍA
(1) La presente garantía sólo ampara productos oficiales importados o comercializados por LG
dentro de la Unión Europea y para beneficiarse de la misma deberá:
(1.1) En el periodo pre-venta el establecimiento comercializador deberá reflejar el modelo del
dispositivo y número de IMEI o número de Serie (SN) del mismo.
(1.2) En el periodo de garantía será REQUISITO IMPRESCINDIBLE adjuntar, junto a la presente
garantía debidamente sellada por el establecimiento, el original del ticket o factura de
compra que identifique el dispositivo incluyendo modelo del terminal e IMEI o número de
Serie (SN) del mismo.
(2) Para que la garantía sea válida es IMPRESCINDIBLE que el cliente final o establecimiento
comercializador cumplimente, en el momento de efectuar la adquisición, los datos de todos los
apartados que en la misma se indican.
(3) Los beneficios de la presente garantía sólo serán validos si se utilizan los Servicios Técnicos
autorizados que LG Electronics España, S.A.U. tiene establecidos en su Red de Asistencia Técnica.
(4) El dispositivo debe ser utilizado de conformidad con las instrucciones que se detallan en el
manual de usuario.
PERIODO DE LA GARANTÍA
(1) La garantía se aplica a todos los dispositivos comercializados por LG dentro de la Unión Europea.
El periodo de garantía es el siguiente:
-Dispositivo: 2 años.
-Accesorios: 2 años.
- Medios o soporte de software (CD–ROM, tarjetas de memoria, USB, etc): 90 días.
(2) La aplicación de la garantía comienza a partir de la fecha de adquisición (fecha de factura)
y será de conformidad con lo establecido en la legislación que se encuentre vigente en el
momento de la fecha de la adquisición (fecha de factura compra).
(3) LG Electronics España, S.A.U. (LGEES) garantiza cualquier pieza o producto reparado por un
periodo de noventa (90) días a partir de su fecha de entrega, o hasta el final de la garantía,
aplicándose aquella cuya duración sea más larga. Eventualmente, en beneficio del propio cliente,
LGEES, solucionará la incidencia en el dispositivo sustituyendo el dispositivo por otro equipo
en perfectas condiciones de uso siendo equivalente en prestaciones y fiabilidad al original,
conservando el cliente todos los derechos y coberturas incluidos en la garantía. Todos aquellos
componentes de hardware sustituidos en garantía pasarán a ser propiedad de LGEES.
COBERTURAS DE LA GARANTÍA
NOTA IMPORTANTE
(1) La presente garantía comercial no afecta a los derechos que dispone el cliente final conforme
a las previsiones contenidas en el RDL 1/2007 de 16 de Noviembre de 2007 (BOE 287 de 30
de Noviembre de 2007), frente a la garantía por falta de conformidad del vendedor, que son
independientes y compatibles con la presente garantía.
(2) De acuerdo con lo previsto en el Título V, del RDL 1/2007, el cliente final tendrá derecho a exigir
al vendedor, y/o al productor en los casos determinados en la Ley, la reparación y sustitución del
producto, e incluso, en su caso, la rebaja en el precio o la resolución del contrato si ello no fuere
desproporcionado.
(3) El titular de la garantía disfrutará de los derechos y coberturas que se contienen en el presente
documento.
(4) Para reclamar los derechos y coberturas que se contienen en el presente documento el cliente
final dispondrá de la vía de comunicación con nuestro número de Atención al Cliente y/o por escrito
dirigiéndose a las Oficinas Centrales (Calle Chile, nº 1 28290 Las Rozas de Madrid) o a la Central de
Asistencia Técnica (Parque tecnológico de Paterna, C/Louis Pasteur, 1 Nave 2 C.P. 46980 Paterna –
Valencia), o bien por laa de la jurisdicción ordinaria.
(5) Durante el tiempo que dure la reparación, no se abonarán los daños y perjuicios por el tiempo
que el aparato esté fuera de servicio.
(6)
Es responsabilidad del cliente guardar una copia de seguridad de los datos contenidos en el terminal
previo a su envío para reparación, realizar un borrado completo de la información contenida en el
dispositivo e inhabilitar todos los usuarios y contraseñas de acceso a sus cuentas en redes sociales y
demás Sites que contengan información confidencial (entidades financieras, correo electrónico, etc..).
En el transcurso del servicio, el contenido de los soportes de almacenamiento del producto podrá ser
borrado, reemplazado o reformateado. En consecuencia, LG Electronics España S.A.U. no garantiza ni
cubre las pérdidas financieras o de otra índole causadas por la pérdida de datos.
(7) LG Electronics España, S.A.U. no se hace responsable de los daños que un dispositivo pueda
causar a elementos externos.
PROTECCIÓN DE DATOS DE CARÁCTER PERSONAL
(1) De conformidad con la Ley Orgánica 15/1999 de 13 de Diciembre, de Protección de Datos de
Carácter Personal, le informamos que los datos personales solicitados, todos ellos obligatorios
para la prestación del servicio de Garantía, serán incorporados a un fichero/s debidamente
inscrito/s en el RGPD cuyo responsable es LG Electronics España S.A.U. con la finalidad de
prestarle el servicio, así como para mantenerle informado de productos o servicios similares.
Usted podrá ejercer sus derechos de acceso, rectificación, cancelación y oposición dirigiéndose
por escrito a la dirección: Calle Chile nº 1, 28029 Las Rozas de Madrid o bien remitiendo un
correo electrónico a la dirección: [email protected], acompañando su solicitud de una copia
de un documento oficial que acredite su identidad e indicando en la misma el derecho que desea
ejercitar.
EXCLUSIONES DE LA GARANTÍA
La garantía de su producto está sujeta a las siguientes exclusiones y
limitaciones:
(1) Incumplimiento de cualquiera de los requisitos citados anteriormente.
(2) Todo componente o accesorio interior o exterior del dispositivo, que no esté especificado e incluido en este
certificado de garantía o no forme parte del producto original.
(3) Puestas en marcha, configuraciones y demostraciones de funcionamiento al usuario.
(4) Si la avería es producida por incendio, inundación, agentes meteorológicos, humedad excesiva o corrosión, golpeo,
aplastamiento o aplicación de voltaje o energía inadecuada o mal conexionado.
(5) Los daños por el mal trato, incluso los de transportes, que deberán reclamarse en presencia del personal de la
compañía de transporte, por lo que conviene inspeccionar los paquetes antes de conformar los albaranes de
entrega correspondientes.
(6) Las averías producidas por rotura física, tales como carcasas, plásticos, pinturas, esmaltes, cristales,
embellecedores y similares.
(7) Los productos cuya avería se deba al mal uso y/o a no atender las instrucciones de funcionamiento y manejo que se
adjuntan con cada aparato.
(8) Por la utilización de accesorios o componentes electrónicos no adecuados.
(9) El uso inadecuado de elementos punzantes sobre las las pantallas táctiles.
(10) Los dispositivos que no llevan identificado número de IMEI y Nº de Serie o que éstos hayan sido alterados o
borrados o no coincidan con el número expresado en el certificado de garantía o factura de compra.
(11) Los problemas inherentes a la unión de IMEI-Número de Abonado para la activación en la Red.
(12) Si el dispositivo es reparado o manipulado por personal no autorizado por LG Electronics España S.A.U.
(13) Las averías producidas por el desgaste normal debido a su uso (incluido el de baterías, lentes de cámaras,
pantallas, auriculares o manos libres externos).
(14) Cuando la avería la produzca un componente o accesorio interno o externo al dispositivo no incluido o
especificado en este certificado de garantía o no forme parte del producto original.
(15) Los fallos de píxel que no excedan de la normativa vigente o la establecida por el fabricante (LG Electronics
España, S.A.U.).
(16) Cualquier tipo de pérdida de información en discos duros, discos en estado sólido o memorias. El cliente final es
responsable de realizar una copia de seguridad de sus datos previa a la cesión del dispositivo al servicio técnico
de conformidad con lo establecido en el punto (6) del apartado “Coberturas de la Garantía”.
(17) Cualquier tipo de soporte físico de información que estuviera en el equipo a la hora de cederlo al servicio oficial
para su reparación.
(18) Los sistemas operativos y/o programas no originales diferentes a los pre-cargados y/o su funcionamiento.
(19) Las actualizaciones o versiones posteriores de software, no homologadas ni soportadas oficialmente por el
fabricante (LG Electronics España, S.A.U.), cualquiera que sea su procedencia.
(20) Los daños y fallos del dispositivo ocasionados por virus u otro tipo de programas maliciosos.
(21) En los consumibles, como las baterías, pilas, etc, el periodo de garantía dependerá de la vida útil de aquéllos,
determinada por los ciclos de carga / descarga y modo de uso, si bien a modo de referencia será de 1 año
aproximadamente.
(22) LG Electronics España S.A.U puede instalar actualizaciones del software de sistema dentro del servicio de
garantía, lo que impedirá que el terminal vuelva a una versión anterior del software del sistema.
RELLENAR TODOS LOS DATOS DEL
CLIENTE Y DEL PRODUCTO EN EL
MOMENTO DE LA COMPRA
NOMBRE Y APELLIDOS:
MODELO: Nº DE IMEI:
Nº DE SERIE (SN):
FECHA DE COMPRA: SELLO DEL VENDEDOR:
ESTA TARJETA DE GARANTÍA ES
INTRANSFERIBLE Y APLICABLE SOLO AL
COMPRADOR ORIGINAL.
CUMPLIMENTE LOS DATOS REQUERIDOS
Y GUÁRDELA JUNTO CON LA FACTURA DE
COMPRA EN LUGAR SEGURO.
LG Electronics España- Central Asistencia
Técnica
Parque Tecnólogico de Paterna
C/ Louis Pasteur 1, Nave 2
(46980) Paterna (Valencia)
Información general
<Centro de información al cliente de LG>
963 05 05 00
* Asegúrese de que el número es correcto antes de realizar
una llamada.
General Inquiries
<LG Customer Information Center>
963 05 05 00
* Make sure the number is correct before making a call.
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