Samsung 969809 Manual de usuario

Marca: Samsung

Modelo: 969809

Categoría: Lavadoras

Tipo: Manual de usuario

Washer

User manual

WW22K6800A*

Contents

English2

Contents

Safety information 4

What you need to know about the safety instructions 4

Important safety symbols 4

Important safety precautions 5

Critical installation warnings 6

Installation cautions 8

Critical usage warnings 8

Usage cautions 10

Critical cleaning warnings 14

Installation 15

What’s included 15

Installation requirements 16

Step-by-step installation 21

Before you start 27

Initial settings 27

Laundry guidelines 28

Detergent drawer guidelines 30

Operations 32

Feature panel 32

Simple steps to start 34

Cycle overview 35

Special features 38

Maintenance 41

Self Clean 41

Smart Care 42

Emergency drain 43

Cleaning 44

Recovery from freezing 47

Care against an extended time of disuse 48

Cleaning the exterior 48

Cleaning the interior 48

Contents

English 3

Troubleshooting 49

Checkpoints 49

Information codes 53

Specications 55

Fabric care chart 55

Protecting the environment 56

Declaration of conformity 56

Specication sheet 57

Cycle chart 58

Safety information

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English4

Safety information

Congratulations on your new Samsung washer. This manual contains important

information on the installation, use and care of your appliance. Please take some time to

read this manual to take full advantage of your washer’s many benets and features.

What you need to know about the safety instructions

Please read this manual thoroughly to ensure that you know how to safely and efciently

operate the extensive features and functions of your new appliance. Please store the

manual in a safe location close to the appliance for future reference. Use this appliance

only for its intended purpose as described in this instruction manual.

Warnings and Important Safety Instructions in this manual do not cover all possible

conditions and situations that may occur. It is your responsibility to use common sense,

caution and care when installing, maintaining and operating your washer.

Because the following operating instructions cover various models, the characteristics of

your washer may differ slightly from those described in this manual and not all warning

signs may be applicable. If you have any questions or concerns, contact your nearest

service center or nd help and information online at www.samsung.com.

Important safety symbols

What the icons and signs in this user manual mean:

WARNING

Hazards or unsafe practices that may result in severe personal injury, death and/or

property damage.

CAUTION

Hazards or unsafe practices that may result in personal injury and/or property damage.

NOTE

Indicates that a risk of personal injury or material damage exists.

These warning signs are here to prevent injury to yourself and others.

Please follow them explicitly.

After reading this manual, store it in a safe place for future reference.

Read all instructions before using the appliance.

As with any equipment that uses electricity and moving parts, potential hazards exist.

To safely operate this appliance, familiarize yourself with its operation and exercise care

when using it.

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Important safety precautions

WARNING

To reduce the risk of re, electric shock, or injury to persons

when using your appliance, follow basic precautions, including the

following:

1. Read all instructions before using the appliance.

2. Do not wash or dry articles that have been previously cleaned

in, washed in, soaked in, or spotted with gasoline, dry-cleaning

solvents, other ammable or explosive substances as they give off

vapors that could ignite or explode.

3. Do not allow children to play on or in the appliance. Close

supervision of children is necessary when the appliance is used

near children.

4. Before the appliance is removed from service or discarded,

remove the door to the washing or drying compartment.

5. Do not reach into the appliance if the drum is moving.

6. Do not install or store this appliance where it will be exposed to

the weather.

7. Do not tamper with controls.

8. Do not repair or replace any part of the appliance or attempt

any servicing unless specically recommended in the user-

maintenance instructions or in published userrepair instructions

that you understand and have the skills to carry out.

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9. Do not add gasoline, dry-cleaning solvents, or other ammable or

explosive substances to the wash water. These substances give off

vapors that could ignite or explode.

10. Under certain conditions, hydrogen gas may be produced in a

hot water system that has not been used for 2 weeks or more.

HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not

been used for such a period, before using a washer or combination

washer-dryer, turn on all hot water faucets and let the water ow

from each for several minutes. This will release any accumulated

hydrogen gas. As the gas is ammable, do not smoke or use an

open ame during this time.

Critical installation warnings

WARNING

State of California Proposition 65 Warning (US only)

This product contains chemicals known to the State of California to

cause cancer and birth defects or other reproductive harm.

The installation of this appliance must be performed by a qualied technician or service

company.

• Failure to do so may result in electric shock, re, an explosion, problems with the

product, or injury.

The appliance is heavy, therefore take care when lifting it.

Plug the power cord into a wall socket that meets local electrical specications. Use the

socket for this appliance only, and do not use an extension cord.

• Sharing a wall socket with other appliances using a power strip or extending the power

cord may result in electric shock or re.

• Ensure that the power voltage, frequency, and current are the same as those of the

product specications. Failure to do so may result in electric shock or re. Plug the

power plug into the wall socket rmly.

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Remove all foreign substances such as dust or water from the power plug terminals and

contact points using a dry cloth on a regular basis.

• Unplug the power plug and clean it with a dry cloth.

• Failure to do so may result in electric shock or re.

Plug the power plug into the wall socket so that the cord is running towards the oor.

• If you plug the power plug into the socket in the opposite direction, the electric wires

within the cable may be damaged and this may result in electric shock or re.

Keep all packaging materials out of the reach of children as these may be dangerous.

• If a child places a bag over its head, it may suffocate.

When the appliance, power plug or power cord is damaged, contact your nearest service

center.

This appliance must be properly grounded.

Do not ground the appliance to a gas pipe, plastic water pipe, or telephone line.

• This may result in electric shock, re, an explosion, or problems with the product.

• Never plug the power cord into a socket that is not grounded correctly and make sure

that it is in accordance with local and national regulations.

Do not install this appliance near a heater or any inammable material.

Do not install this appliance in a humid, oily or dusty location, or in a location exposed to

direct sunlight or water (rain drops).

Do not install this appliance in a location exposed to low temperatures.

• Frost may cause the tubes to burst.

Do not install this appliance in a location where gas may leak.

• This may result in electric shock or re.

Do not use an electric transformer.

• This may result in electric shock or re.

Do not use a damaged power plug, damaged power cord, or loose wall socket.

• This may result in electric shock or re.

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Do not pull or excessively bend the power cord.

Do not twist or tie the power cord.

Do not hook the power cord over a metal object, place a heavy object on the power cord,

insert the power cord between objects, or push the power cord into the space behind the

appliance.

• This may result in electric shock or re.

Do not pull the power cord when unplugging the power plug.

• Unplug the power plug by holding the plug.

• Failure to do so may result in electric shock or re.

This appliance should be positioned so that the power plug, the water supply taps, and the

drain pipes are accessible.

Installation cautions

CAUTION

This appliance should be positioned in such a way that the power plug is easily accessible.

• Failure to do so may result in electric shock or re due to electric leakage.

Install your appliance on a solid, level oor that can support its weight.

• Failure to do so may result in abnormal vibrations, movement, noise, or problems with

the product.

Critical usage warnings

WARNING

If the appliance is ooded, turn off the water & power supplies immediately and contact

your nearest service center.

• Do not touch the power plug with wet hands.

• Failure to do so may result in electric shock.

If the appliance generates a strange noise, a burning smell, or smoke, unplug the power

plug immediately and contact your nearest service center.

• Failure to do so may result in electric shock or re.

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In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate immediately

without touching the power plug. Do not touch the appliance or power cord.

• Do not use a ventilating fan.

• A spark may result in an explosion or re.

Do not let children play in or on the washer. In addition, when disposing of the appliance,

remove the washer door lever.

• If trapped inside the product, children may suffocate to death.

Make sure to remove the packaging (sponge, styrofoam) attached to the bottom of the

washer before using it.

Do not wash items contaminated with gasoline, kerosene, benzene, paint thinner, alcohol

or other inammable or explosive substances.

• This may result in electric shock, re, or an explosion.

Do not open the washer door by force while it is operating (high-temperature washing/

drying/spinning).

• Water owing out of the washer may result in burns or cause the oor to be slippery.

This may result in injury.

• Opening the door by force may result in damage to the product or injury.

Do not insert your hand under the washer while an operation is in progress.

• This may result in injury.

Do not touch the power plug with wet hands.

• This may result in electric shock.

Do not turn the appliance off by unplugging the power plug while an operation is in

progress.

• Plugging the power plug into the wall socket again may cause a spark and result in

electric shock or re.

Do not let children or the inrm use this washer without proper supervision. Do not let

children climb in or onto the appliance.

• This may result in electric shock, burns or injury.

Do not insert your hand or a metal object under the washer while it is operating.

• This may result in injury.

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Do not unplug the appliance by pulling the power cord. Always grip the plug rmly and

pull it straight out of the outlet.

• Damage to the power cord may cause a short-circuit, re and/or electric shock.

Do not attempt to repair, disassemble, or modify the appliance yourself.

• Do not use a fuse (such as copper, steel wire, etc.) other than a standard fuse.

• When the appliance needs to be repaired or reinstalled, contact your nearest service

center.

• Failure to do so may result in electric shock, re, problems with the product, or injury.

If the water supply hose comes loose from the faucet and oods the appliance, unplug the

power plug.

• Failure to do so may result in electric shock or re.

Unplug the power plug when the appliance is not being used for long periods of time or

during a thunder or lightning storm.

• Failure to do so may result in electric shock or re.

If any foreign substance enters into the appliance, unplug the power plug and contact

your nearest Samsung Customer Service.

• This may result in electric shock or re.

Do not let children (or pets) play in or on your washer. The washer door does not open

easily from the inside and children may be seriously injured if trapped inside.

Usage cautions

CAUTION

When the washer is contaminated by a foreign substance such as detergent, dirt, food

waste, etc., unplug the power plug and clean the washer using a damp, soft cloth.

• Failure to do so may result in discoloration, deformation, damage, or rust.

The front glass may be broken by a strong impact. Take care when using the washer.

• If the glass is broken, it may result in injury.

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After a water supply failure or when reconnecting the water supply hose, open the faucet

slowly.

Open the faucet slowly after a long period of non-use.

• The air pressure in the water supply hose or the water pipe may damage a product

part or result in a water leak.

If a draining error occurs during an operation, check if there is a draining problem.

• If the washer is used when it is ooded because of a draining problem, it may result in

electric shock or re.

Insert the laundry into the washer completely so that the laundry does not get caught in

the door.

• If laundry gets caught in the door, it may result in damage to the laundry or the

washer, or result in a water leak.

Turn the water supply off when the washer is not being used.

• Ensure that the screws on the water supply hose connector are properly tightened.

Ensure that the rubber seal and front door glass are not contaminated by a foreign

substance (e.g. waste, thread, hair, etc.).

• If a foreign substance is caught in the door or the door is not completely closed, it may

cause a water leak.

Open the faucet and check if the water supply hose connector is rmly tightened and that

there is no water leak before using the product.

• If the screws on the water supply hose connector are loose, it may result in a water

leak.

The product you have purchased is designed for domestic use only.

Using the product for business purposes qualies as a product misuse. In this case, the

product will not be covered by the standard warranty provided by Samsung and no

responsibility can be attributed to Samsung for malfunctions or damages resulting from

such misuse.

Do not stand on the appliance or place objects (such as laundry, lighted candles, lighted

cigarettes, dishes, chemicals, metal objects, etc.) on the appliance.

• This may result in electric shock, re, problems with the product, or injury.

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Do not spray volatile material such as insecticide onto the surface of the appliance.

• As well as being harmful to humans, this may result in electric shock, re or problems

with the product.

Do not place objects that generate electromagnetic elds near the washer.

• This may result in injury due to a malfunction.

Water drained during a high-temperature wash or drying cycle is hot. Do not touch the

water.

• This may result in burns or injury.

Do not wash, spin, or dry water-proof seats, mats, or clothing (*) unless your appliance has

a special cycle for washing these items.

(*): Woollen bedding, rain covers, shing vests, ski pants, sleeping bags, diaper covers,

sweat suits, and bicycle, motor cycle and car covers, etc.

• Do not wash thick or hard mats even if the washer mark is on the care label. This may

result in injury or damage to the washer, walls, oor, or clothing due to abnormal

vibrations.

• Do not wash throw rugs or doormats with rubber backing. The rubber backing may

come off and stick to inside the drum, and this may result in malfunction such as a

drainage error.

Do not operate the washer when the detergent drawer is removed.

• This may result in electric shock or injury due to a water leak.

Do not touch the insides of the drum during or just after drying as it is hot.

• This may result in burns.

Do not insert your hand into the detergent drawer.

• This may result in injury as your hand may be caught by the detergent input device.

• The liquid detergent guide (applicable models only) is not used for powder detergent.

Remove the guide when using powder detergent.

Do not place any objects (such as shoes, food waste, animals) other than laundry into the

washer.

• This may result in damage to the washer, or injury and death in the case of pets due to

the abnormal vibrations.

Do not press the buttons using sharp objects such as pins, knifes, ngernails, etc.

• This may result in electric shock or injury.

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Do not wash laundry contaminated by oils, creams or lotions usually found in skincare

shops or massage clinics.

• This may cause the rubber seal to become deformed and result in a water leak.

Do not leave metal objects such as safety pins, hair pins or bleach in the drum for long

periods of time.

• This may cause the drum to rust.

• If rust starts appearing on the surface of the drum, apply a (neutral) cleansing agent to

the surface and use a sponge to clean it. Never use a metal brush.

Do not use dry cleaning detergent directly and do not wash, rinse, or spin laundry

contaminated by dry cleaning detergent.

• This may result in spontaneous combustion or ignition due to the heat from the

oxidation of the oil.

Do not use water from water cooling/heating devices.

• This may result in problems with the washer.

Do not use natural hand-washing soap for the washer.

• If it hardens and accumulates inside the washer, it may result in problems with the

product, discoloration, rust, or bad odours.

Place socks and brassieres in a washing net and wash them with the other laundry.

Do not wash large laundry items such as bedding in the washing net.

• Failure to do so may result in injury due to abnormal vibrations.

Do not use hardened detergent.

• If it accumulates inside the washer, it may result in a water leak.

Make sure that the pockets of all the clothing items to be washed are empty.

• Hard, sharp objects such as coins, safety pins, nails, screws, or stones can cause

extensive damage to the appliance.

Do not wash clothing with large buckles, buttons or other heavy metal objects.

Sort the laundry by color on the basis of its colorfastness and select the recommended

cycle, water temperature and additional functions.

• This may result in discoloration or fabric damage.

Take care that children’s ngers are not caught in the door when you close it.

• Failure to do so may result in injury.

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Critical cleaning warnings

WARNING

Do not clean the appliance by spraying water directly onto it.

Do not use a strong acidic cleaning agent.

Do not use benzene, thinner or alcohol to clean the appliance.

• This may result in discoloration, deformation, damage, electric shock or re.

Before cleaning or performing maintenance, unplug the appliance from the wall socket.

• Failure to do so may result in electric shock or re.

Installation

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Installation

Follow these instructions carefully to ensure proper installation of the washer and to

prevent accidents when doing laundry.

What’s included

Make sure all the parts are included in the product package. If you have a problem with

the washer or the parts, contact a local Samsung customer center or the retailer.

01 Release lever 02 Detergent drawer 03 Control panel

04 Door 05 Drum 06 Pump lter

07 Filter cover 08 Emergency drain tube 09 Worktop

10 Power plug 11 Drain hose 12 Levelling feet

Installation

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Spanner Bolt caps Cap xer Hose guide

Liquid detergent

container

Drawer bleach Water hoses (sold

separately)

Anti-slip pads (sold

separately)

NOTE

• Bolt caps: The provided number (3 to 6) of bolt caps depends on the model.

• The appearance of the machine and provided accessories may differ with the model.

CAUTION

• Do not reuse old water hoses, which may leak or burst, causing ooding and/or

property damage.

• Make sure the rubber washers are inserted in each coupling of the water hose.

Installation requirements

Electrical supply and grounding

• AC 120 V / 60 Hz / 15 AMP fuse or

circuit breaker is required.

• Use an individual branch circuit specic

to the washer.

To ensure proper grounding, the washer

comes with a power cord featuring a

three-prong grounding plug for use in a

properly installed and grounded outlet.

Check with a qualied electrician or

service person if you are not sure about

the grounding.

Do not modify the provided plug. If it does

not t the outlet, call a qualied electrician

to install a proper outlet.

WARNING

• Do NOT use an extension cord.

• Use only the power cord that comes

with the washer.

Installation

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• Do NOT connect the ground wire to

plastic plumbing, gas lines, or hot water

pipes.

• Improperly connected grounding

conductors may cause electric shock.

• To prevent unnecessary risk of re,

electrical shock, or personal injury, all

wiring and grounding must be done in

accordance with local codes, or in the

absence of local codes, in accordance

with the National Electrical Code, ANSI/

NFPA No. 70-Latest Revision (for the

U.S.) or the Canadian Electrical Code CSA

C22.1 – Latest Revisions and local codes

and ordinances. It is your responsibility

to provide adequate electrical service

for your washer.

Water supply

A proper water pressure for this washer

is between 20-116 psi (137-800 kPa).

Water pressure less than 20 psi (137 kPa)

may cause the water valve not to close

completely. Or, it may take longer to ll

the drum, causing the washer to turn off.

Faucets must be within 4 feet (122 cm)

from the rear of the washer so that the

provided inlet hoses reach the washer.

To reduce the risk of leaks:

• Make sure faucets are easily accessible.

• Turn off the taps when the washer is

not in use.

• Check for any leaks at the water inlet

hose ttings on a regular basis.

CAUTION

Before using the washer for the rst time,

check all connections at the water valve

and taps for any leaks.

Drain

Samsung recommends a standpipe in

height of 18 in (46 cm). The drain hose

must be connected through the hose clip

to the standpipe, and the standpipe must

fully cover the drain hose.

Flooring

For best performance, the washer must

be installed on a solid oor. Wood oors

may need to be reinforced to minimize

vibration and/or unbalanced loads.

Carpeting and soft tile surfaces are not

a good resistance to vibrations and may

cause the washer to move slightly during

the spin cycle.

CAUTION

Do NOT install the washer on a platform or

a poorly supported structure.

Water temperature

Do not install the washer in areas where

water may freeze as the washer always

retains some water in its water valves,

pumps, and/or hoses. Frozen water left in

the connection parts may cause damage to

belts, the pump, and other components of

the washer.

Installation

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Alcove or closet installation

Minimum clearance for stable operation:

Sides 1 in. (25 mm)

Top 17 in. (432 mm)

Rear 5.9 in. (150 mm)

Front 2 in. (51 mm)

If both the washer and a dryer are installed in the same location, the front of the alcove or

closet must have at least a 72 in² (465 cm²) unobstructed air opening. Your washer alone

does not require a specic air opening.

Undercounter installation

A 39.6 in. (1006 mm) C 27 in. (686 mm)

B 1 in. (25 mm) D 1 in. (25 mm)

Installation

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Side by side installation

B B

A* 1 in. (25 mm) D 25.8 in. (655 mm)

B 23.6 in. (600 mm) E 3 in. (76 mm)

C 17 in. (432 mm) F 3 in. (76 mm)

*This clearance is not applicable to standalone washers.

Installation

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H J K

A 3 in. (76 mm) G 1 in. (25 mm)

B 48 in². (310 mm²) H 23.6 in. (600 mm)

C 24 in². (155 mm²) I 5.5 in. (140 mm)

D 3 in. (76 mm) J 3 in.(76mm)

E 6 in. (152 mm) K 26.6 in. (676 mm)

F 67 in. (1702 mm) L 4.75 in. (120 mm)

WARNING

Samsung’s washers and dryers can be stacked to maximize usable space.

The dryer legs need to be removed to stack the washer and dryer. You can purchase an

optional stacking kit from your Samsung retailer.

Stacked installation (Model: SK-DH)

Installation

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Step-by-step installation

STEP 1 Select a location

Location requirements:

• Solid, level surface without carpeting or ooring that may obstruct ventilation

• Away from direct sunlight

• Adequate room for ventilation and wiring

• The ambient temperature is always higher than the freezing point (0 ˚C)

• Away from a heat source

STEP 2 Remove the shipping bolts

Unpack the product package and remove

all shipping bolts.

1. Loosen all shipping bolts on the rear of

the machine using the supplied spanner.

2. Fill the holes with the supplied plastic

bolt caps.

Keep the shipping bolts for future use.

WARNING

Packaging materials can be dangerous to children. Dispose all packaging material (plastic

bags, polystyrene, etc.) out of children’s reach.

Installation

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STEP 3 Adjust the levelling feet

1. Gently slide the washer into position.

Excessive force may damage the

levelling feet.

2. Level the washer by manually adjusting

the levelling feet.

3. When levelling is complete, tighten the

nuts using the spanner.

STEP 4 Connect the water hose

CAUTION

• Make sure you use a new water hose,

and there are rubber gaskets (B) inside

the couplings (A) at either end of the

water hose. A water hose without the

gasket may cause a water leak.

• If there is a water leak, stop using the

washer and contact a local Samsung

service center. This may cause electric

shock.

• Do not stretch the water hose by force.

If the hose is too short, replace the hose

with a longer, high-pressure hose.

• To prevent leaks, make sure both water

hoses are not bent or kinked. A water

leak may cause electric shock.

Installation

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To connect the water hose to the faucet:

1. Connect one end of each water hose to

the Hot (B) or Cold (A) tap.

2. Turn the ttings manually to the end,

and then tighten them just by an

additional two-thirds of a turn with a

spanner. Do not overtighten them to

prevent damage to the ttings.

3. When done, pull up or down the water

hoses to check if they are properly

connected.

4. Put the other ends of the hoses into

a bucket and open the taps for 10-15

seconds to remove impurities. When

done, close the taps.

Installation

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5. Connect the other ends of the water

hoses to the corresponding inlets on the

rear of the machine as specied. Make

sure the hot water hose is connected to

the hot inlet, and the cold water hose to

the cold inlet.

6. Repeat step 2 above on the other

ttings. Make sure both water hoses

are connected properly. See the ‘4C’

information code for troubleshooting.

7. Open both faucets, and check if there is

a leak.

NOTE

If you do not want to use the hot water

hose, insert the inlet cap into the hot water

inlet. In this case, you must select Tap Cold

for the water temperature. All other water

indicators turn off.

Installation

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STEP 5 Position the drain hose

The drain hose can be positioned in three ways:

Over the edge of a wash basin

The drain hose must be placed at a height

of between 24 in. (60 cm) and 35 in.

(90 cm) from the oor. To keep the spout

of the drain hose bent, use the supplied

plastic hose guide (A). Secure the guide

to the wall using a hook to ensure stable

drainage.

B C

ln a standpipe or laundry tub

The standpipe (B) or laundry tub (C) must

be no shorter than 18 in. (46 cm) and no

longer than 96 in. (245 cm). Make sure

the drain hose and the standpipe are not

airtight.

NOTE

D: Hose retainer / E: Tie straps

Installation

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CAUTION

• Connect the hose guide (A) within 6 in.

(15 cm)* from the end of the drain hose.

If the drain hose is extended beyond

the end of the hose guide, moulds or

microorganisms could spread inside the

washer.

• The drain hose can be installed up to

96 in. (245 cm) high, but the draining

capability can be reduced at the

maximum height. Remaining water in

the drain system may cause an odour.

• If the drain hose is installed less than

18 in. (46 cm) high, water can be

drained during the process due to a

siphon phenomenon. If this happens, an

information code of ‘4E’ appears on the

display.

STEP 6 Power on

Plug the power cord into a wall socket featuring an AC 120 V / 60 Hz / 15 AMP approved

electrical outlet protected by a fuse or circuit breaker. Then, press Power to turn on the

washer.

Before you start

English 27

Before you start

Initial settings

Run Calibration (recommended)

Calibration ensures accurate weight

detection by the washer. Make sure the

drum is empty before running Calibration.

1. Press Power to turn on the washer.

2. Press and hold Temp. and Delay End

simultaneously for 3 seconds.

3. Press Start/Pause to start Calibration.

- The door is locked during the

operation.

- The drum keeps rotating clockwise

and anticlockwise for several

minutes.

4. When complete, the washer turns off

automatically.

Before you start

English28

Laundry guidelines

STEP 1 Sort

Sort the laundry according to these

criteria:

• Care Label: Sort the laundry into

cottons, mixed bres, synthetics, silks,

wools, and rayon.

• Color: Separate whites from colors.

• Size: Mixing different sized items

together in the drum improves the

washing performance.

• Sensitivity: Wash delicate items

separately using Delicates cycle for

pure, new woollen items, curtains, and

silk items. Check the labels on the items.

NOTE

Make sure to check the care label on the

clothing, and sort them accordingly before

starting the wash.

STEP 2 Empty pockets

Empty all the pockets of your laundry

items

• Metal objects such as coins, pins, and

buckles on clothing may damage other

laundry items as well as the drum.

Turn clothing with buttons and

embroideries inside out

• If pants or jacket zippers are open while

washing, the drum may be damaged.

Zippers should be closed and xed with

a string.

• Clothing with long strings may become

entangled with other clothes. Make sure

to tie the strings before starting the

wash.

STEP 3 Use a laundry net

• Brassieres (water washable) must be

placed in a laundry net. Metal parts of

the brassieres may break through and

tear other laundry items.

• Small, light clothing such as socks,

gloves, stockings, and handkerchiefs

may become caught around the door.

Place them inside a ne laundry net.

• Do not wash the laundry net by itself

without other laundry. This may cause

abnormal vibrations that could move

the washer and result in injury.

STEP 4 Determine the load capacity

Do not overload the washer. Overloading

may cause the washer to not wash

properly.

NOTE

When washing bedding or bedding

covers, the wash time may be lengthened

or the spin efciency may be reduced.

For bedding or bedding covers, the

recommended maximum spin cycle speed

is 800 rpm, and the load capacity is 2.0 kg

or less.

CAUTION

If the laundry is unbalanced and the “Ub”

information code is displayed, redistribute

the load. Unbalanced laundry may reduce

the spinning performance.

Before you start

English 29

STEP 5 Apply a proper detergent type

The type of detergent depends on the type

of fabric (cotton, synthetic, delicate items,

wool), color, wash temperature, and degree

of soiling. Always use “low suds” laundry

detergent, which is designed for automatic

washers.

NOTE

• Follow the detergent manufacturer’s

recommendations based on the weight

of the laundry, the degree of soiling,

and the hardness of the water in your

local area. If you are not sure about the

water hardness, contact a local water

authority.

• Do not use detergent that tends to be

hardened or solidied. This detergent

may remain after the rinse cycle,

blocking the drain outlet.

CAUTION

When washing wool using the WOOL, use

only a neutral liquid detergent. If used

with WOOL, powder detergent may remain

on the laundry and discolor the laundry.

Use HE detergent only

Your washer is designed to use high

efciency (HE) detergents.

• For the best cleaning results, use a high

efciency detergent such as Tide HE,

Wisk HE, Cheer HE or Gain HE*. High

efciency detergents contain suds

suppressors that reduce or eliminate

suds. When fewer suds are produced,

the load tumbles more efciently and

cleaning is maximized. (* Brand names

are trademarks of their respective

manufacturers.)

WARNING

Regular detergent is not recommended.

Use HE detergents only.

Before you start

English30

Detergent drawer guidelines

The washer provides a three-compartment dispenser: the rst compartment for the main

wash, the second for fabric softeners, and the third for liquid chlorine bleach.

1. Main-wash compartment: Apply main-

wash detergent, water softener, soaking

detergent, color–safe, non–chlorine

bleach, and/or stain removers.

2. Softener compartment: Apply fabric

softener. Do not exceed the max line

(A).

3. Bleach compartment: Apply liquid

chlorine bleach.

CAUTION

• Do not open the detergent drawer while the washer is operating.

• Do not use the following types of detergent:

- Tablet or capsule types

- Ball or net types

• To prevent the compartment from clogging, concentrated or highly-enriched agents

(fabric softener or detergent) must be diluted with water before being applied.

To apply washing agents to the detergent drawer

1. Slide open the detergent drawer.

2. Apply laundry detergent to the main-wash compartment as instructed or

recommended by the manufacturer. To use liquid detergent, see page 31.

3. Apply fabric softener to the softener compartment. Do not exceed the max line (A).

CAUTION

Powder fabric softener is not recommended. Use liquid fabric softener only.

4. Close the detergent drawer.

Before you start

English 31

CAUTION

• Do not apply powder detergent to the liquid detergent container.

• Concentrated fabric softener must be diluted with water before applied.

• Do not apply main-wash detergent to the softener compartment.

To use liquid detergent

First insert the provided liquid container in the

main-wash compartment. Then, apply liquid

detergent to the container below the marked

max line (A).

CAUTION

Do not exceed the max line that is marked

inside the container.

Remove the liquid container if using power

detergent.

To use bleach compartment

First insert the provided drawer bleach in the

bleach compartment.

Apply only liquid chlorine bleach to the drawer

bleach. Do not exceed the max line (A).

CAUTION

Do not apply undiluted liquid chlorine bleach

directly onto the load or into the drum. It is a

powerful chemical and can cause fabric damage,

such as weakening of the bers or color loss, if

not used properly.

To use oxi-type boosters or color-safe bleach

Oxygen boosters or color-safe bleach can increase washing performance.

Make sure to add the oxygen booster or color-safe bleach after putting the laundry into

the drum.

NOTE

To use both powder detergent and powder oxygen booster or powder color-safe bleach, it

is more effective to put them together into the drum before loading the laundry.

Operations

English32

Operations

WARNING

To reduce the risk of re, electric shock, or injury to persons, read the IMPORTANT SAFETY

INSTRUCTIONS before operating this appliance.

Feature panel

04 05 06

01 Cycle Selector Turn the dial to select a cycle.

02 Display

The display shows current cycle information and estimated time

remaining, or an information code when a problem occurs.

03 Temp.

Press to change the water temperature for the current cycle.

• Extra Hot: Heavily soiled, colorfast items. Only available with

the Normal, Heavy Duty, Sanitize and Self Clean cycle.

• Hot: Whites and heavily soiled, colorfast items.

• Warm: Colorfast items.

• Cold: Brightly colored, very lightly soiled items.

If cold water below 60℉/16°C supplied, can added hot water or

heater on.

• Top Cold: Cold water with no warm water added.

Operations

English 33

04 Spin

Press to change the spinning speed for the current cycle.

• Extra High: Removes more water from loads during spin.

To minimize wrinkling of wrinkle-free and no-iron fabrics,

DO NOT use the Extra High spin option for these loads, nor

overload your Washer.

• High: Use for underwear, t-shirts and sturdy cottons.

• Medium: Use for wrinkle-free or wash-and-wear items and

synthetics.

• Low: Use for jeans or delicate items needing a slow spin speed.

• No Spin: The drum does not spin after the nal drain process.

• Rinse Hold (No lamp turns on): The nal rinse process is

suspended so that the laundry remains in the water. To unload

the laundry, run a drain or spin process.

05 Soil Level

Press the button to select the soil level/washing time.

• Heavy: For heavily soiled loads.

•

• Normal: For moderately soiled loads. This setting is best for

most loads.

•

• Light: For lightly soiled loads.

06 Extra Rinse

Press this button to add an additional rinse at the end of the cycle

to remove laundry additives more thoroughly.

07 Delay End

You can delay any cycle for up to 24 hours in one-hour

increments. Displayed hour indicates the time at which the wash

will be ended. (See page 37 ).

08 My Cycle

Choose your favorite cycle including temperature, spin, soil level,

options, etc. (see page 39)

09 Super Speed

Press this button if you need to shorten the washing time,

applicable for Normal, Deep steam, Heavy Duty or Allergen course.

The shortened time may differ depending on the Cycles/Load/

Option.

10 Start/Pause Press to start or stop operation.

11 Power Press to turn on/off the washer.

Operations

English34

Simple steps to start

1. Press Power to turn on the washer.

2. Turn the Cycle Selector to select a cycle.

3. Change the cycle settings (Temp., Spin, and Soil Level) as necessary.

4. Select desired options as necessary.

5. Press Start/Pause.

To change the cycle during operation

1. Press Start/Pause to stop operation.

2. Select a different cycle.

3. Press Start/Pause again to start the new cycle.

WARNING

Do not place anything on top of your washer while it is running.

Operations

English 35

Cycle overview

Standard cycles

Cycle Description

NORMAL

• For cottons, bed linens, table linens, underwear, towels,

or shirts. The washing time and the rinse count are

automatically adjusted according to the load.

DEEP STEAM

• For heavily soiled, colorfast garments, this cycle provides

a high washing temperature and steam and is effective for

cleaning stains. (See page 40).

HEAVY DUTY • For sturdy, colorfast fabrics and heavily soiled items.

SANITIZE

• For heavily soiled, colorfast garments. This cycle heats the

water to 150 °F to eliminate bacteria.

NOTE

If you select pause during the heating portion of the Sanitize

Cycle, your Washer door will remain locked for your safety.

When selecting this cycle, the water heats to an extra high

temperature to remove certain bacteria typically found on

clothing, bedding, or towels.

Please check the garment care label to avoid garment damage.

ALLERGEN

• This course is applied to remove dust mites, pet dander or

other allergic substances of the fabric.

SELF CLEAN

• Use to clean dirt and mold from the drum. Regular use (after

every 40 washes) is recommended. No detergent or bleach is

needed (see page 41).

RINSE+SPIN

• Use for loads that need rinsing only or to add rinse-aided

fabric softener to a load.

ACTIVE WEAR

• Use this cycle to wash exercise wear such as sports jerseys,

training pants, shirts/tops and other performance clothing.

This cycle provides effective soil removal with gentle action

for special fabric care.

PERM PRESS

• For wash-and-wear, synthetic fabrics, and lightly to normally

soiled items.

Operations

English36

Cycle Description

DELICATES

• For sheer fabrics, bras, lingerie (silk), and other handwash-

only fabrics.

• For best performance, use liquid detergent.

WOOL

For machine-washable wool. Loads should be under 8 pounds.

For best results, we recommend a load of 4.4 pounds or less.

• The Wool cycle washes laundry by moving the wash drum

horizontally to maintain the characteristics of the wool bers

and to prevent damage to the cloth. It then stops for a while

to allow the laundry to soak in the water. This pause in the

operation of the Wool cycle is normal.

• We recommend you use a neutral detergent to prevent

damage to the cloth and to improve the washing results.

QUICK WASH • For lightly soiled garments needed quickly.

Options

Option Description

Extra Rinse

• Add an additional rinse at the end of the cycle to remove

laundry additives more thoroughly.

My Cycle

• Choose your favorite cycle including temperature, spin, soil

level, options, etc.

Super Speed

• Press this button if you need to shorten the washing time,

applicable for NORMAL, DEEP STEAM, HEAVY DUTY or

ALLERGEN. The shortened time may differ depending on the

selected cycle/load/options.

Delay End • The displayed time refers to the end time of a selected cycle.

Operations

English 37

Delay End

You can set the washer to nish your wash automatically at a later time, choosing a delay

of between 1 to 24 hours (in 1 hour increments). The hour displayed indicates the time the

wash will nish.

1. Select a cycle. Then change the cycle settings if necessary.

2. Press Delay End repeatedly until a desired end time is set.

3. Press Start/Pause.

The

indicator turns on with the clock running.

4. To cancel the Delay End, restart the washer by pressing Power.

Real-life case

You want to nish a two-hour cycle 3 hours later from now. For this, you add the Delay

End option to the current cycle with the 3-hour setting, and press Start/Pause at 2:00

p.m. Then, what happens? The washer starts operating at 3:00 p.m., and ends at 5:00 p.m.

Provided below is the time line for this example.

2:00 pm

Set the Delay End to 3 hours

3:00 pm

Start

5:00 pm

End

Operations

English38

Special features

Garment+

You can add or take out laundry items even after the wash has started, as long as the “ ”

light is on. Pushing the START/PAUSE button unlocks the door, unless the water is too hot

or if there is too much water in your washer. If you are able to unlock the door and wish

to continue the wash cycle, close the door, and then press the START/PAUSE button.

Spin Only

If you press the POWER button and then press and hold the Spin button for 3 seconds, the

spin time will be displayed on the display panel.

Then, press the Spin button repeatedly until the required spin level is selected, and then

press the START/PAUSE button.

NOTE

• Before pressing the Spin Only button to use the Spin Only function, you can select a

cycle with the Cycle Selector. If you have selected a cycle, you can only select the spin

level corresponding to the selected cycle.

Child Lock

Child Lock prevents children from playing with your washer.

Once you have activated the Child Lock function, the control panel cannot be activated,

preventing children from playing with the washer.

Activating the Child Lock function

Press and hold both the Soil Level and Extra Rinse buttons simultaneously for 3 seconds.

• When you activate the Child Lock function, the door locks and the “Child Lock

” lamp

illuminates.

• If you press the START/PAUSE button after you have activated the Child Lock function ,

none of the buttons will work except for the POWER button.

• If you press a button when the buttons are locked, the “Child Lock ” lamp blinks.

Pausing the Child Lock function

When the door is locked or the buttons are locked by the Child Lock function, you can

pause the Child Lock operation for 1 minute by pressing and holding both the Soil Level

and Extra Rinse buttons simultaneously for approximately 3 seconds.

• If you pause the Child Lock mode temporarily, the door lock is released for 1 minute

for user convenience. During this period, the “Child Lock

” lamp blinks.

• If you open the door after the minute is over, an alarm sounds for up to 2 minutes.

• If you close the door within the 2 minutes, the door is locked and the Child Lock

function is reactivated. If you close the door after the 2 minutes, the door is not locked

automatically and no alarm sounds.

Operations

English 39

Deactivating the Child Lock function

Press and hold both the Soil Level and Extra Rinse buttons simultaneously for

approximately 6 seconds.

Or In “pausing the child lock function” status, press and hole both Soil Level and Extra

Rinse buttons simultaneously for approximately 3 seconds more.

WARNING

• When you deactivate the Child Lock function, the door is unlocked and the “Child Lock

” is turned off.

• The Child Lock function prevents children or the inrm from accidently operating the

washer and injuring themselves.

• If a child enters the washing machine, the child may become trapped and suffocate.

• Once you have activated the Child Lock function, it continues working even if the

power is turned off.

• Opening the door by force can result in injury due to damage to the product.

CAUTION

To add laundry after you have activated the Child Lock function, you must rst pause or

deactivate the Child Lock function.

NOTE

If you want to open the door of the washing machine when the Child Lock function is

activated:

• Pause or deactivate the Child Lock function.

• Turn the washing machine off and then on again.

My Cycle

Create your own washing cycle with preferred settings, and use the cycle with one button.

To create your own cycle

1. Turn the Cycle Selector to select a cycle.

2. Change the cycle settings (Temp., Spin, and Soil Level) as necessary.

3. To add an option, press the corresponding buttons.

4. Press and hold My Cycle for 3 seconds to save your settings. Applicable indicators

blink for 3 seconds.

Once you save the cycle, you can use it by pressing My Cycle.

NOTE

If you press and release My Cycle within 3 seconds, the previously saved cycle and

options appear.

Operations

English40

Sound

Mute or unmute the sound.

• To mute or unmute the sound, press and hold the Temp. button for 3 seconds. When

the sound is muted, the

indicator turns on.

Using Steam Wash

If you select Deep Steam course, the steam acts at the most effective times for the

detected amount of laundry, maximizing the effect of the steam, increasing the wash

temperature, enhancing the Soak effect, and improving wash performance.

1. Load the washer.

2. Press the Power button.

3. Turn the Cycle Selector and select a Deep Steam Course.

4. Add detergent to the dispenser tray and add fabric softener up to the marked line.

5. Press the Start/Pause button.

The washer automatically selects the optimal wash conditions by sensing the weight of

the laundry.

NOTE

• Steam may not necessarily be visible during the steam cycles. Steam may not be

present during the entire steam wash cycle.

ATC (Auto Temperature Control)

ATC enables the washer to control water temperatures in each washing process using the

internal thermistor. It is designed to maintain a certain level of washing temperature for

best results.

NOTE

• If you select NORMAL or HEAVY DUTY, you may notice the washer supplying cold

water. This is normal because the machine is designed to reduce power consumption.

• In these cycles, the Hot temperature is similar to bath-water temperatures, and the

Warm temperature to comfortable swimming pool temperatures.

• To wash clothes at a specic temperature, you must choose a different cycle rst.

Maintenance

English 41

Maintenance

Keep the washer clean to prevent deteriorated performance and to preserve its life cycle.

Self Clean

Perform this cycle regularly to clean the drum and to remove bacteria from it.

1. Press Power to turn on the washer.

2. Press Self Clean.

3. Press Start/Pause.

NOTE

The water temperature for Self Clean is set to Extra Hot, which cannot be changed.

CAUTION

Do not use any cleaning agents for cleaning the drum. Chemical residue in the drum

deteriorates the washing performance.

Self Clean reminder ( )

• The Self Clean reminder appears on the main screen once every 40 washes. It is

advisable to perform the Self Clean regularly.

• When you rst see this reminder, you can ignore the reminder for 6 consecutive

washes. From the 7

wash, the reminder no longer appears. However, it appears again

on the second 40

wash.

Maintenance

English42

Smart Care

To enable this function, you must rst download the Samsung Smart Washer at the Play

Store or the Apple Store, and install it on a mobile device featuring the camera operation.

The Smart Care function has been optimized for:

Galaxy & iPhone series (cannot be supported for some models)

The washer runs the self-diagnosis in the background, and displays an information code if

an error is found. If this is the case, follow the steps below:

1. Run the Samsung Smart Washer app on your mobile device, then press and hold the

Super Speed button for 3 seconds within 10 seconds after turning the power on by

pressing the Power button.

2. Present the mobile device to the washer’s display panel so that the mobile device

and the washer face each other. Then, the information code will be recognized

automatically by the app.

3. When the information code is recognized correctly, the app provides detailed

information for the error with further actions.

NOTE

• The function name, Smart Care, may differ depending on the language.

• If the washer reects light on the display, the app may fail to recognize the information

code.

• If the app fails to recognize the Smart Care code consecutively, enter the information

code manually onto the app screen.

Maintenance

English 43

Emergency drain

In case of a power failure, drain the water inside the drum before taking out the laundry.

1. Power off and unplug the washer from

the electrical outlet.

2. Gently press the top area of the lter

cover to open.

3. Put an empty, spacious container

around the cover, and stretch the

emergency drain tube to the container

while holding the tube cap (A).

4. Open the tube cap and let water in the

Emergency drain tube (B) ow into the

container.

5. When done, close the tube cap, and

reinsert the tube. Then, close the lter

cover.

NOTE

Use a spacious container because the

water in the drum may be more than

expected.

Maintenance

English44

Cleaning

Surface of the washer

Use a soft cloth with a nonabrasive household detergent. Do not spray water onto the

washer.

Mesh lter

Clean the mesh lter of the water hose once or twice a year.

1. Turn off the washer, and unplug the

power cord.

2. Close the faucet.

3. Loosen and disconnect the water hose

from the back of the washer. Cover the

hose with a cloth to prevent water from

gushing out.

4. Use pliers to pull out the mesh lter

from the inlet valve.

5. Submerge the mesh lter deeply in

water so that the threaded connector is

also submerged.

6. Dry the mesh lter completely in the

shade.

7. Reinsert the mesh lter into the inlet

valve, and reconnect the water hose to

the inlet valve.

8. Open the faucet.

NOTE

If the mesh lter is clogged, an information code of “4C” appears on the screen.

Maintenance

English 45

Pump lter

It is advisable to clean the pump lter 5 or 6 times a year to prevent its clogging.

1. Turn off the washer, and unplug the

power cord.

2. Drain the remaining water inside

the drum. See the “Emergency drain”

section.

3. Open the lter cover using a coin or

key.

4. Turn the pump lter knob (A) to the left,

and drain off the remaining water.

5. Clean the pump lter using soft

brushes. Make sure the drain pump

propeller inside the lter is unclogged.

6. Reinsert the pump lter, and turn the

lter knob to the right.

NOTE

• Some pump lters feature a safety knob

that is designed to prevent accidents

by children. To open the safety knob

of the pump lter, push in and turn it

anticlockwise. The spring mechanism of

the safety knob helps open the lter.

• To close the safety knob of the pump

lter, turn it clockwise. The spring

makes a rattling sound, which is normal.

NOTE

If the pump lter is clogged, an information code of “5C” appears on the screen.

CAUTION

• Make sure the lter knob is closed properly after cleaning the lter. Otherwise, this

may cause a leak.

• Make sure the lter is inserted properly after cleaning it. Otherwise, this may cause an

operational failure or a leak.

Maintenance

English46

Detergent drawer

1. While holding down the release lever

(A) inside the drawer, slide open the

drawer.

2. Remove the release lever and the

Liquid detergent guide from the drawer.

3. Clean the drawer components in

owing water using a soft brush.

4. Clean the drawer recess using a soft

brush.

5. Reinsert the release lever and the

Liquid detergent container to the

drawer.

6. Slide the drawer inward to close it.

NOTE

To remove remaining detergent, perform the RINSE+SPIN cycle with the drum being

empty.

Maintenance

English 47

Door diaphragm

1. Open the washer door and remove any

clothing or items from the washer.

2. Check if there are any foreign

substances on the grey Diaphragm 

between the lid and the drum.

To check this, turn the Diaphragm 

out.

3. If there are any foreign substances,

remove them.

4. If you nd stained areas, wipe them

down using the procedure below:

a) Carefully combine ¾ cup (177 mL)

of liquid chlorine bleach with 1 gal. (3.8

L) of warm tap water.

b) Wipe the Diaphragm area with the

dilute solution using a damp cloth.

c) Let stand 5 minutes.

d) Wipe down the area thoroughly

with a dry cloth and let the washer

interior air dry with the door open.

CAUTION

Wear rubber gloves when cleaning for prolonged periods.

Refer to the bleach manufacturer’s instructions for proper use.

Recovery from freezing

The washer may freeze when it drops below 0 °C.

1. Turn off the washer, and unplug the power cord.

2. Pour warm water over the faucet to loosen the water hose.

3. Disconnect the water hose, and soak it in warm water.

4. Pour warm water into the drum and leave it for about 10 minutes.

5. Reconnect the water hose to the faucet.

NOTE

If the washer still doesn’t operate normally, repeat the above steps until it operates

normally.

Maintenance

English48

Care against an extended time of disuse

Avoid leaving the washer unused for an extended time. If this is the case, drain the

washer and unplug the power cord.

1. Turn the Cycle Selector to select RINSE+SPIN.

2. Empty the drum, and press Start/Pause.

3. When the cycle is complete, close the faucet and disconnect the water hose.

4. Turn off the washer, and unplug the power cord.

5. Open the door to let air circulate through the drum.

Cleaning the exterior

1. Turn off the water faucets after nishing the day’s washing.

This will shut off the water supply to your washer and prevent the unlikely possibility

of damage from escaping water. Leave the door open to allow the inside of your

washer to dry out.

2. Use a soft cloth to wipe up all detergent, bleach or other spills as they occur.

Clean the following as recommended below:

- Control Panel – Clean with a soft, damp cloth. Do not use abrasive powders or

cleaning pads. Do not spray.

- cleaners directly on the panel.

Cleaning the interior

Clean the interior of your washer periodically to remove any dirt, soil, odor, mold, mildew,

or bacterial residue that may remain in your washer as a result of washing clothes.

CAUTION

Failure to follow these instructions may result in unpleasant conditions, including odors

and/or permanent stains on your washer or laundry.

NOTE

Hard water deposits may be removed, if needed. Use a cleaner labeled “Washer safe”.

Troubleshooting

English 49

Troubleshooting

Checkpoints

If you encounter a problem with the washer, rst check the table below and try the

suggestions.

Problem Action

Does not start.

• Make sure the washer is plugged in.

• Make sure the door is properly closed.

• Make sure the faucets are open.

• Make sure to press or tap Start/Pause to start the washer.

• Make sure Child Lock is not activated.

• Before the washer starts to ll, it will make a series of

clicking noises to check the door lock and does a quick drain.

• Check the fuse or reset the circuit breaker.

Water supply is

insufcient, or no

water is supplied.

• Fully open the faucet.

• Make sure the door is properly closed.

• Make sure the water supply hose is not frozen.

• Make sure the water supply hose is not kinked or clogged.

• Make sure there is sufcient water pressure.

After a cycle,

detergent remains

in the detergent

drawer.

• Make sure the washer is running with sufcient water

pressure.

• Make sure the detergent is added to the center of the

detergent drawer.

• Make sure the rinse cap is inserted properly.

• If using granular detergent, make sure the detergent selector

is in the upper position.

• Remove the rinse cap and clean the detergent drawer.

Excessive vibrations

or makes noise.

• Make sure the washer is installed on a level, solid oor that is

not slippery. If the oor is not level, use the levelling feet to

adjust the height of the washer.

• Make sure the shipping bolts are removed.

• Make sure the washer is not contacting any other object.

• Make sure the laundry load is balanced.

• The motor can cause noise during normal operation.

• Overalls or metal-decorated clothes can cause noise while

being washed. This is normal.

• Metal objects such as coins can cause noise. After washing,

remove these objects from the drum or lter case.

Troubleshooting

English50

Problem Action

Does not drain and/

or spin.

• Make sure the drain hose is straightened all the way to the

drain system. If you encounter a drain restriction, call for

service.

• Make sure the debris lter is not clogged.

• Close the door and press or tap Start/Pause. For your safety,

the washer will not tumble or spin unless the door is closed.

• Make sure the drain hose is not frozen or clogged.

• Make sure the drain hose is connected to a drain system that

is not clogged.

• If the washer is not supplied with sufcient power, the

washer temporarily will not drain or spin. As soon as the

washer regains sufcient power, it will operate normally.

The door does not

open.

• Press or tap Start/Pause to stop the washer.

• It may take a few moments for the door lock mechanism to

disengage.

• The door will not open until 3 minutes after the washer has

stopped or the power turned off.

• Make sure all the water in the drum is drained.

• The door may not open if water remains in the drum. Drain

the drum and open the door manually.

• Make sure the door lock light is off. The door lock light turns

off after the washer has drained.

Excessive suds.

• Make sure you use the recommended types of detergent as

appropriate.

• Use high efciency (HE) detergent to prevent oversudsing.

• Reduce the detergent amount for soft water, small loads, or

lightly soiled loads.

• Non-HE detergent is not recommended.

Cannot apply

additional detergent.

• Make sure the remaining amount of detergent and fabric

softener is not over the limit.

Troubleshooting

English 51

Problem Action

Stops.

• Plug the power cord into a live electrical outlet.

• Check the fuse or reset the circuit breaker.

• Close the door and press the Start/Pause button to start the

washer. For your safety, the washer will not tumble or spin

unless the door is closed.

• Before the washer starts to ll, it will make a series of

clicking noises to check the door lock and does a quick drain.

• There may be a pause or soak period in the cycle. Wait briey

and the washer may start.

• Make sure the mesh lter of the water supply hose at the

faucets is not clogged. Periodically clean the mesh lter.

• If the washer is not supplied with sufcient power, the

washer temporarily will not drain or spin. As soon as the

washer regains sufcient power, it will operate normally.

Fills with the wrong

water temperature.

• Fully open both taps.

• Make sure the temperature selection is correct.

• Make sure the hoses are connected to the correct taps. Flush

water lines.

• Make sure the water heater is set to supply a minimum 120

°F (49 °C) hot water at the tap. Also, check the water heater

capacity and recovery rate.

• Disconnect the hoses and clean the mesh lter. The mesh

lter may be clogged.

• While the washer lls, the water temperature may change as

the automatic temperature control feature checks incoming

water temperature. This is normal.

• While the washer lls, you may notice just hot and/or just

cold water going through the dispenser when cold or warm

temperatures are selected. This is a normal function of

the automatic temperature control feature as the washer

determines the water temperature.

Load is wet at the

end of a cycle.

• Use the High or Extra High spin speed.

• Use high efciency (HE) detergent to reduce oversudsing.

• Load is too small. Small loads (one or two items) may become

unbalanced and not spin completely.

• Make sure the drain hose is not kinked or clogged.

Troubleshooting

English52

Problem Action

Leaks water.

• Make sure the door is properly closed.

• Make sure all hose connections are tight.

• Make sure the end of the drain hose is correctly inserted and

secured to the drain system.

• Avoid overloading.

• Use high efciency (HE) detergent to prevent oversudsing.

Has odours.

• Excessive suds collect in recesses and can cause foul odours.

• Run cleansing cycles to sanitize periodically.

• Clean the door seal (diaphragm).

• Dry the washer interior after a cycle has nished.

No bubbles are seen

(Bubbleshot models

only).

• Overloading may screen bubbles.

• Severely contaminated laundry may not generate bubbles.

If a problem persists, contact a local Samsung service center.

Troubleshooting

English 53

Information codes

If the washer fails to operate, you may see an information code on the screen. Check the

table below and try the suggestions.

Code Action

Water is not supplied.

• Make sure the faucets are open.

• Make sure the water hoses are not clogged.

• Make sure the faucets are not frozen.

• Make sure the washer is operating with sufcient water

pressure.

• Make sure that the cold faucet and the hot faucet are

properly connected.

• Clean the mesh lter as it may be clogged.

4C2

• Make sure the cold water supply hose is rmly connected to

the cold faucet.

If it is connected to the hot faucet, the laundry may be

deformed with some cycles.

Water is not draining.

• Make sure the drain hose is not frozen or clogged.

• Make sure the drain hose is positioned correctly, depending

on the connection type.

• Clean the debris lter as it may be clogged.

• Make sure the drain hose is straightened all the way to the

drain system.

• If the information code remains, contact a customer service

center.

Operating the washer with the door open.

• Make sure the door is properly closed.

• Make sure laundry is not caught in the door.

Water has overowed.

• Restart after spinning.

• If the information code remains on the display, contact a local

Samsung service center.

LC, LC1

Check the drain hose.

• Make sure the end of the drain hose is placed on the oor.

• Make sure the drain hose is not clogged.

• If the information code remains, contact a customer service

center.

Troubleshooting

English54

Code Action

Spinning does not work.

• Make sure laundry is spread out evenly.

• Make sure the washer is on a at, stable surface.

• Redistribute the load. If only one item of clothing needs

washing, such as a bathrobe or pair of jeans, the nal spin

result might be unsatisfactory, and an “Ub” check message

will be shown in the display.

Check the motor for operation.

• Try restarting the cycle.

• If the information code remains, contact a customer service

center.

The electronic control needs to be checked.

• Check if power is supplied properly.

• If the information code remains, contact a customer service

center.

Low voltage detected.

• Check if the power cord is plugged in.

• If the information code remains, contact a customer service

center.

High temperature heating check.

• If the information code remains, contact a customer service

center.

The Water Level sensor is not working properly.

• Turn the machine off, and restart the cycle.

• If the information code remains, contact a customer service

center.

Check communications between main and sub PBAs.

• Turn the machine off, and restart the cycle.

• If the information code remains, contact a customer service

center.

If any information code keeps appearing on the screen, contact a local Samsung service

center.

Specications

English 55

Specications

Fabric care chart

The following symbols provide garment

care direction. The clothing care labels

include symbols for drying, bleaching,

drying and ironing, or dry cleaning when

necessary. The use of symbols ensures

consistency among garment manufacturers

of domestic and imported items. Follow

care label directions to optimize garment

life and reduce laundering problems.

Wash cycle

Normal

Permanent press/Wrinkle

resistant/Wrinkle control

Gentle/Delicates

Hand wash

Water temperature

Hot

Warm

Cold

NOTE

This represents appropriate wash

water temperatures for various items.

The temperature range for Hot below

135℉/57°C, for Warm below 105℉/41°C

and for Cold below 85℉/29°C. (Wash

water temperature must be a minimum

of 16 °C for detergent activation and eff

ective cleaning.)

Bleach

Any bleach (when needed)

Only non-chlorine (color-safe)

bleach (when needed)

Tumble dry

Normal

Permanent press/Wrinkle

resistant/Wrinkle control

Gentle/Delicates

Special instructions

Line dry/Hang to dry

Drip dry

Dry at

Heat setting

High

Medium

Low

Any heat

No heat / Air

Specications

English56

Iron dry or steam temperatures

High

Medium

Low

Warning symbols for laundering

Do not wash

Do not wring

Do not bleach

Do not tumble dry

No steam (added to iron)

Do not iron

Dry-clean

Do not dry-clean

Line dry / Hang to dry

Drip dry

Dry at

Protecting the environment

• This appliance is manufactured from

recyclable materials. If you decide to

dispose of it, please observe local waste

disposal regulations. Cut off the power

cord so that the appliance cannot be

connected to a power source. Remove

the lid so that animals and small

children cannot get trapped inside the

appliance.

• Do not exceed the detergent quantities

recommended in the detergent

manufacturers’ instructions.

• Use stain removal products and

bleaches before the wash cycle only

when necessary.

• Save water and electricity by only

washing full loads (the exact amount

depends upon the program used).

Declaration of conformity

This appliance complies with UL2157.

Specications

English 57

Specication sheet

Type Front loading washer

Dimensions

(inches (mm))

A. Height-overall 33.5 (850)

B. Width 23.6 (600)

C. Depth with door open 43.3 (1100)

D. Depth 26.6 (675)

Water pressure (psi (kPa)) 20 - 116 (137 - 800)

NET weight (lb (kg)) 156 (71)

Spin revolution 1400 rpm

Heater rating (W) 900

Heater rating

Washing 120 V 200 W

Washing and heating 120 V 1150 W

Spin 120 V 550 W

Drain 120 V 80 W

Specications

English58

Cycle chart

Use this chart to set the best cycle and options for you laundry.

NOTE

Setting Temp. Spin Soil Level

: factory setting EH: Extra Hot EH: Extra High H: Heavy

: can be selected H: Hot H: High

W: Warm M: Medium N: Normal

C: Cold L: Low

TC: Tap Cold NS: No Spin L: Light

WW22K6800A*

Cycle

Temp. Spin Soil Level

EH H W C TC EH H M L NS H

N L

NORMAL

              

DEEP STEAM

      

HEAVY DUTY

              

SANITIZE

          

ALLERGEN

          

SELF CLEAN

 

RINSE + SPIN

    

ACTIVE WEAR

         

PERM PRESS

           

DELICATES

         

WOOL

     

QUICK WASH

             

Specications

English 59

Cycle

Options

Extra Rinse Super Speed My cycle Delay End Sound

NORMAL

    

DEEP STEAM

    

HEAVY DUTY

    

SANITIZE

   

ALLERGEN

    

SELF CLEAN

 

RINSE + SPIN

   

ACTIVE WEAR

   

PERM PRESS

   

DELICATES

   

WOOL

  

QUICK WASH

   

English60

Warranty (U.S.A)

SAMSUNG WASHER

LIMITED WARRANTY TO ORIGINAL PURCHASER

This SAMSUNG brand product, as supplied and distributed by SAMSUNG ELECTRONICS

AMERICA, INC. (SAMSUNG) and delivered new, in the original carton to the original

consumer purchaser, is warranted by SAMSUNG against manufacturing defects in

materials and workmanship for a limited warranty period of:

One (1) year part and labor, Three (3) years stainless tub part (Part Only), Ten (10) years

washing DD motor part (Part Only)

This limited warranty begins on the original date of purchase, and is valid only on

products purchased and used in the United States. To receive warranty service, the

purchaser must contact SAMSUNG for problem determination and service procedures.

Warranty service can only be performed by a SAMSUNG authorized service center.

The original dated bill of sale must be presented upon request as proof of purchase to

SAMSUNG or SAMSUNG’s authorized service center. SAMSUNG will provide in-home

service during the warranty period at no charge, subject to availability within the

contiguous United States. In-home service is not available in all areas.

To receive in-home service, product must be unobstructed and accessible to the service

agent. If service is not available, SAMSUNG may elect to provide transportation of the

product to and from an authorized service center.

English 61

SAMSUNG will repair, replace, or refund this product at our option and at no charge as

stipulated herein, with new or reconditioned parts or products if found to be defective

during the limited warranty period specied above. All replaced parts and products

become the property of SAMSUNG and must be returned to SAMSUNG. Replacement parts

and products assume the remaining original warranty, or ninety (90) days, whichever is

longer.This limited warranty covers manufacturing defects in materials and workmanship

encountered in normal, noncommercial use of this product and shall not apply to the

following: damage that occurs in shipment; delivery and installation; applications and

uses for which this product was not intended; altered product or serial numbers; cosmetic

damage or exterior nish; accidents, abuse, neglect, re, water, lightning, or other acts

of nature or God; use of products, equipment, systems, utilities, services, parts, supplies,

accessories, applications, installations, repairs, external wiring or connectors not supplied

or authorized by SAMSUNG that damage this product or result in service problems;

incorrect electrical line voltage, uctuations and surges; customer adjustments and

failure to follow operating instructions, maintenance and environmental instructions that

are covered and prescribed in the instruction book; product removal and reinstallation;

problems caused by pest infestations. This limited warranty does not cover problems

resulting from incorrect electric current, voltage or supply, light bulbs, house fuses, house

wiring, cost of a service call for instructions, or xing installation errors. SAMSUNG does

not warrant uninterrupted or error-free operation of the product.

EXCEPT AS SET FORTH HEREIN, THERE ARE NO WARRANTIES ON THIS PRODUCT EITHER

EXPRESS OR IMPLIED, AND SAMSUNG DISCLAIMS ALL WARRANTIES INCLUDING, BUT

NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, INFRINGEMENT OR

FITNESS FOR A PARTICULAR PURPOSE.

Warranty (U.S.A)

English62

NO WARRANTY OR GUARANTEE GIVEN BY ANY PERSON, FIRM, OR CORPORATION WITH

RESPECT TO THIS PRODUCT SHALL BE BINDING ON SAMSUNG. SAMSUNG SHALL NOT BE

LIABLE FOR LOSS OF REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER

BENEFITS, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED

BY THE USE, MISUSE, OR INABILITY TO USE THIS PRODUCT, REGARDLESS OF THE LEGAL

THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF

THE POSSIBILITY OF SUCH DAMAGES.

NOR SHALL RECOVERY OF ANY KIND AGAINST SAMSUNG BE GREATER IN AMOUNT THAN

THE PURCHASE PRICE OF THE PRODUCT SOLD BY SAMSUNG AND CAUSING THE ALLEGED

DAMAGE. WITHOUT LIMITING THE FOREGOING, PURCHASER ASSUMES ALL RISK AND

LIABILITY FOR LOSS, DAMAGE, OR INJURY TO PURCHASER AND PURCHASER’S PROPERTY

AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF THE USE, MISUSE, OR INABILITY

TO USE THIS PRODUCT. THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER

THAN THE ORIGINAL PURCHASER OF THIS PRODUCT, IS NONTRANSFERABLE AND STATES

YOUR EXCLUSIVE REMEDY.

Some states do not allow limitations on how long an implied warranty lasts, or the

exclusion or limitation of incidental or consequential damages, so the above limitations

or exclusions may not apply to you. This warranty gives you specic rights, and you may

also have other rights, which vary from state to state.

To obtain warranty service, please contact SAMSUNG at:

Samsung Electronics America, Inc.

85 Challenger Road

Ridgeeld Park, NJ 07660

1-800-SAMSUNG (726-7864)

www.samsung.com/us/support

Visits by a Service Engineer to explain functions, maintenance or installation is not

covered by warranty.

Please contact your Samsung call agent for help with any of these issues.

English 63

Warranty (CANADA)

SAMSUNG WASHER

LIMITED WARRANTY TO ORIGINAL PURCHASER

This SAMSUNG brand product, as supplied and distributed by SAMSUNG ELECTRONICS

CANADA, INC. (SAMSUNG) and delivered new, in the original carton to the original

consumer purchaser, is warranted by SAMSUNG against manufacturing defects in

materials and workmanship for a limited warranty period of:

One (1) year part and labor, Ten (10) years washing DD motor (Part only)

This limited warranty begins on the original date of purchase, and is valid only on

products purchased and used in the Canada. To receive warranty service, the purchaser

must contact SAMSUNG for problem determination and service procedures. Warranty

service can only be performed by a SAMSUNG authorized service center. The original

dated bill of sale must be presented upon request as proof of purchase to SAMSUNG or

SAMSUNG’s authorized service center. SAMSUNG will provide in-home service during the

warranty period at no charge, subject to availability within the Canada. In-home service is

not available in all areas.

To receive in-home service, product must be unobstructed and accessible to the service

agent. If service is not available, SAMSUNG may elect to provide transportation of the

product to and from an authorized service center.

Warranty (CANADA)

English64