Fortis 877 55 FORTIS - (36784) ain RDM
ewfield NJ 08344N ,
www.fortisfaucet.com
support@fortisfaucet.com
for technical support call
1-877-280-5940
English Español
AC92IST711THSETUF
LIMITED LIFETIME WARRANTY
FOR RESIDENTIAL PRODUCTS
FORTIS provides the following warranties for its products to the original
purchaser in a residential application.
MECHANICAL WARRANTY: FORTIS provides a Limited Lifetime Warranty
to all mechanical parts to be free from all manufacturing defects in materials
and workmanship under normal use for as long as the original purchaser
owns their home.
FINISH WARRANTY: FORTIS provides a Limited Lifetime Warranty on all
Fortis products to the original purchaser against manufacturing defects in
materials and workmanship.
In the event of any defect in the product breaches the foregoing warranties,
FORTIS, at its option, will replace any part or finish that proves to be
defective in material and/or workmanship, under normal installation, use
and service. Repair or replacement of the product is the exclusive remedy.
For any remedy under this warranty, FORTIS, is to be notified describing the
problem. In order to notify FORTIS and receive assistance or service under
this warranty, the original purchaser may:
1. Contact by Phone: For a consumer service representative, call 1-877-
280-5940 2. Contact by Mail: Write consumer service department to the below
address: FORTIS, Inc.,
Customer Service Department
1571 North Main Road
Newfield, NJ 08344
(877) 280-5940
3. Contact by Email: Email Fortis customer service: customerservice@
fortisfaucet.com
4. Contact your Distributor: Notify the location or distributor from which the
product was purchased.
Upon contacting FORTIS, you will need to provide:
a. FORTIS product model number
b. A description of the problem
c. Your contact information (Name, Address, Phone Number)
d. Approximate Date of Purchase
In addition to the information above, to obtain a warranty repair or
replacement, you will need to provide:
1. The faulty part or product (carefully packed)
2. Proof-of-purchase (original sales receipt) from the original consumer
purchaser
FORTIS, Inc.,
Customer Service Department
1571 North Main Road
Newfield, NJ 08344
(877) 280-5940
Please allow 7 to 14 business days warranty processing.
EXCLUSIONS: This warranty does NOT cover and FORTIS will NOT
pay for:
1. Conditions, malfunctions or damage not resulting from defects in material
or workmanship
2. Conditions, malfunctions or damage resulting from any of the following:
a. Normal wear and tear, improper installation, improper maintenance,
misuse, abuse, negligence, accident or alteration
b. The use of abrasive or caustic cleaning agents or “no-rinse” cleaning
products, or the use of the product in any manner contrary to the product
instructions
c. Conditions in the home such as excessive water pressure or corrosion
3. Labor and other expenses related to disconnection, deinstallation, or
return of the product for warranty service (including but not limited to proper
packaging and shipping costs) or for installation or reinstallation of the
product
4. Accessories, connected to materials and products, or related products not
manufactured by FORTIS.
5. Any FORTIS product sold for display purposes.
WARRANTY FOR COMMERCIAL APPLICATIONS:
If the FORTIS product is installed in a commercial application, the above
mechanical warranty shall be limited for a period of (10) years and the
above finish warranty shall be limited for a period of (5) years from the date
of the purchase of the product.
Repair or replacement parts are warranted only for the period remaining
under the initial warranty. The same exclusions apply as above residential
application policy.
GARANTÍA LIMITADA DE POR VIDA
PARA PRODUCTOS DE USO RESIDENCIAL
FORTIS ofrece al comprador original las siguientes garantías para sus
productos utilizados para instalaciones residenciales.
GARANTÍA PARTES MECÁNICAS: FORTIS ofrece para todos los
componentes mecánicos una Garantía Limitada de por vida que cubre los
defectos de fabricación en los materiales y elaboración, en condiciones de
uso normales, hasta que el comprador original sea propietario del inmueble
donde se instala el producto.
GARANTÍA ACABADOS: FORTIS ofrece al comprador original para todos
los productos FORTIS una Garantía Limitada de por vida que cubre los
defectos de fabricación en los materiales y la elaboración.
En caso de que un producto no fuera conforme a los parámetros de las
mencionadas garantías debido a algún defecto, FORTIS, a su exclusiva
discreción, sustituirá el componente o el acabado defectuoso en el
material y/o la elaboración en normales condiciones de instalación,
uso y mantenimiento. La única solución admitida será la reparación o la
sustitución del producto.
Para hacer valer cualquier tipo de cobertura prevista por la garantía el
usuario deberá enviar la solicitud a FORTIS junto con una descripción
completa del problema. Para notificar a FORTIS y recibir asistencia o un
servicio en conformidad a la presente garantía, el comprador original
podrá:
1. Llamar por teléfono: para ponerse en contacto con un representante del
servicio de atención al cliente al número 1-877-280-5940
2. Por correo: Escribir a la oficina del servicio de atención al cliente a la
siguiente dirección: FORTIS, Inc.,
Customer Service Department
1571 North Main Road
Newfield, NJ 08344
(877) 280-5940
3. Por email: Email del servicio de atención al cliente FORTIS:
customerservice@fortisfaucet.com
4. Contactar a nuestro distribuidor: Comunicar el lugar o el distribuidor
donde ha sido comprado el producto.
Después de haberse puesto en contacto con FORTIS, deberán indicar:
a. El número del modelo del producto FORTIS
b. Una descripción del problema
c. Las informaciones para contactarles (nombre, dirección, número de
teléfono)
d. Fecha de compra aproximada
Para poder recibir asistencia para la reparación o sustitución en garantía,
además de las informaciones anteriormente mencionadas, deberán enviar
lo siguiente:
1. El componente o producto defectuoso (cuidadosamente embalado)
2. El comprobante de compra (recibo de compra original) que el comprador
original del producto posee.
FORTIS, Inc.,
Customer Service Department
1571 North Main Road
Newfield, NJ 08344
(877) 280-5940
Para la elaboración de la solicitud de aplicación de la garantía serán
necesarios de 7 a 14 días laborales.
EXCEPCIONES: La presente garantía NO cubre y FORTIS NO pagará
por:
1. Las condiciones, los malfuncionamientos o los daños que no sean debidos
a defectos de material o elaboración
2. Las condiciones, los malfuncionamientos o los daños debidos a uno de los
siguientes casos:
a. Normal desgaste, instalación incorrecta, mantenimiento incorrecto, uso
impropio, abuso, negligencia, accidente o alteración
b. Uso de agentes abrasivos o productos de limpieza corrosivos o que no
necesitan enjuague, o uso impropio del producto contrario a las indicaciones
c. Condiciones del inmueble producidas por excesiva presión del agua o
corrosión 3. Mano de obra y otros gastos relativos a la desconexión, desmontaje
o restitución del producto por servicios de garantía (incluso el embalaje
adecuado y los costos de expedición) o por la instalación o el desmontaje
del producto.
4. Accesorios, relacionados con los materiales y productos, o relativos a
productos no fabricados por FORTIS.
5. Los productos FORTIS vendidos exclusivamente con fines de exposición.
GARANTÍA PARA USOS COMERCIALES:
En caso de que el producto FORTIS sea instalado en una unidad comercial,
la garantía para las partes mecánicas anteriormente indicada será limitada a
un período de (10) años y la garantía para los acabados será limitada a un
período de (5) años desde la fecha de compra del producto.
Las reparaciones y las piezas de repuesto están cubiertas por la garantía
sólo por el período restante de la garantía original. La misma excepción es
válida, como se indica anteriormente, para las normas aplicables al uso en
unidades residenciales.
English
INSTALLATION INSTRUCTIONS
Water Supply Recommended Maximum Minimum
Hot Water Temperature 65 C° (~150F) 80 C° (~175F) 15 C° (~60F)
Working Pressure 3 BAR (~45PSI) 5 BAR (~75PSI) 0.5 BAR (~7PSI)
9 2 7 1 1 L 0 B R E R A
¾ ” t h e r m o s h o w e r v a l v e t r i m
T e r m o s t á t i c o
01-13-2020
Copyright © 2009, Fortis
92711L0
For information such as installation or
care and warranty for this product, please
contact your local Fortis distributor.
www.fortisfaucet.com
Para informacion sobre la instalación, o
cuidar el producto y garantia, por favor
llama a su distribuidor local de Fortis.
www.fortisfaucet.com
English Español
In the case of operating pressures greater
than 5 bar (~75 psi) the use of a pressure
reducer is recommended. Before assembling
it is advisable to clean hot and cold water
pipework to prevent dirt and small impurities
from compromising faucet operation.
FIG. 01
Remove the protective plugs (1.A), using a
screwdriver. Use the plug (1.B), if necessary.
FIG. 02
Place the body of the faucet against the wall
with the shower spout pointing upwards,
connect the hot water supply to the left inlet and
the cold water supply to the right inlet.
The wall embedding depth must be (including
the covering) within the tolerance given by
the MIN/MAX values shown on the plastic
protection (2.A).
When all the connections have been completed,
supply water to the faucet at the operating
pressure (at this point it is good practice to
leave it flowing for a few minutes so as to purge
the system of the inevitable debris and/or dirt
accumulating in the piping). Temporarily remove
the protection (2.A) to check for leaks; if there
are no anomalies, reassemble the protection
(2.A) and finish off the external surface of the
wall.
FIG. 03
Remove the protection (2.A) as shown in FIG.
02. Rotate the stopcocks (3.F) clockwise, using
a screwdriver. Unscrew the fixing screw (3.E),
using the wrench provided and remove the test
plug (3.D), pulling it outwards. Insert the O-Ring
seal (3.C) and sleeve (3.B) into the thermostatic
body.
Use the special grease provided to slightly
lubricate the O-Ring seals of the thermostatic
cartridge (3.A). Insert the cartridge into the faucet
seat, making sure to align the gap with the seat
of the fixing screw (3.E), and tighten the screw.
Important! Do not overtighten the screw (3.E).
Excessive torque could cause a malfunction
or breakage. The thermostatic cartridge is
equipped with a burn-prevention safety catch,
which is set to 100°F (38°C). Press the button
on the control handle to increase temperature. If
hot water or cold water pressure drops, the flow
is automatically stopped. Rotate the stopcocks
(3.F) anticlockwise, using a screwdriver.
FIG. 04
Remove the protective tape from the adhesive
foam washer (4.C) and fix it to the back of the
plate (4.B).
Fit the sliding washer (4.A) onto the plate (4.D)
and tighten it with the grub screw (4.B) using the
Allen wrench (4.C).
FIG. 05
Proceed as follows to install the handle:
Screw the pin (5.E) on the thermostatic cartridge
rod, and install the handle (5.A), placing the
ring (5.D) in between, without moving the rod
to prevent compromising cartridge calibration.
Tighten with the relevant grub screw (5.B) and
position the decorative plate (5.C).
FIG. 06
Proceed as follows to replace the handle (6.A):
Remove the plate (6.F), unscrew the fixing grub
screw (6.E) and pull out the handle (6.A).
Do not move the rod of the cartridge (6.M), to
prevent compromising calibration. Reassemble
the new handle (6.A), secure it with the grub
screw (6.E) and insert the plate (6.F).
To replace the thermostatic cartridge (6.M),
remove the plate (6.F), rotate the stopcocks
(6.O) clockwise, using a screwdriver. Proceed
as follows to replace the thermostatic cartridge
including the handle (6.A): unscrew the grub
screw (6.N) and remove the thermostatic
cartridge and handle (6.P) from the body.
Insert the new assembly (6.P) in the faucet seat,
making sure that the positioning gap coincides
with the seat of the fixing grub screw (6.N),
then tighten the grub screw avoiding tightening
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