Software Update for BD-A1000
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Troubleshooting
<Network Update Method>
Case 1: Determine if the Blu-ray Disc Player is connected to the Internet.
Solution: Perform “Connection Test”.
Enter Setup menu and select “Network” > “Connection Test”
< USB Thumb Drive Method >
Case 1: Blu-ray Disc Player cannot verify the update file in the USB thumb
drive.
Check that the “UPG” folder is located in the root directory of the USB
thumb drive.
Check that no other folders are created in the USB thumb drive.
Make sure that the USB thumb drive is not password protected.
(Cannot read files from a security protected USB thumb drive)
Make sure the folder and file name of the update data has not been
renamed.
Try using another USB thumb drive.
Or, try the update disc method.
Case 2: Unintended error occurred during the update.
Solution: Power off and retry the update procedure from STEP 1 again.
(The Blu-ray Disc Player will restore original software version)
< Update Disc Method >
Case 1: After loading the update disc, the Blu-ray Disc Player doesn’t
automatically start the update.
Make sure the update disc was finalized during the burn process.
Check that the “UPG” folder is located at the root directory of the disc
and is the only folder recorded in the disc.
Make sure the folder and file name of the update data has not been
renamed.
Burn the downloaded update file again using another disc.
(CD-R is recommended.)
Or, try the USB thumb drive method.
Case 2: Unintended error occurred during the update
Solution: Power off and retry the update procedure from STEP 1 again.
(The Blu-ray Disc Player will restore original software version)
“OK” or “FAILED” will appear.
In case of “FAILED”, check your
Internet Connection settings.